JOB SUMMARY
Position: Manager, Food Operations
Company: Vancouver Coastal Health
Job Location: North Vancouver, BC
Full/Part Time: Full-time
Job salary: $44.15 / hr - $63.47 / hr
- Be responsible and accountable for all aspects of the planning, organizing and directing management and staff and activities of food operations for designated site(s), that may include facilities of Vancouver Coastal Health, Providence Health Care, Provincial Health Service Authority and Fraser Health (reference as Lower Mainland Business Initiatives and Support Services (BISS).
- Be responsible for monitoring the performance of contracted support services and customer service management. However, the primarily responsibility will be for designated sites as assigned with in-house food operations.
- Be responsible and accountable for developing, implementing and understanding BISS policies and service standards, creating and leading key operational projects (as assigned) and supporting other colleagues with similar responsibilities. May lead health authority and provincial food policy committees and working groups as required.
- Be responsible for leading and supporting food service functional program plans for new builds and redevelopments (within the health authority’s template and framework approach) for their facilities/sites.
- Together with BISS colleagues and the Regional Director/Regional Manager, the Manager is responsible for building and maintaining exceptional customer service, and may be responsible for operational service provider relations that deliver consistent performance to commonly required standards. The Manager anticipates changes at their designated site/facilities that impact services, and plans and implements mitigating strategies.
- Participate in a respectful and productive manner, provide and accept thoughtful counsel and advice, and fully support decisions made by this team.
- Baccalaureate in Dietetics or Nutritional Science from an accredited university and current registration with the College of Dietitians of British Columbia and/or current registration with the College of Dietitians of British Columbia or Canadian Society of Nutrition Management (CSNM),
- Five (5) years’ recent, related working experience in a food operations management role in a health facility or an equivalent combination of education, training and experience.
