Wednesday, December 13, 2023

Director of Hospitality and Support Services - Penticton, BC

JOB SUMMARY

Position: Director of Hospitality and Support Services
Company: Compass Group
Job Location: Penticton, BC
Job type: Full-time

WORK PERFORMED
  • Manage multiple client relations.
  • Ensure resident and customer satisfaction.
  • Ensure compliance with strict quality assurance, health, safety and environmental programs.
  • Ensure the nutritional requirements of the residents are met through menu planning, the development of standardized recipes, and production sheets.
  • Monitor and evaluate meal preparation and service to ensure established standards are maintained for both quality and quantity of all meals.
  • Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery.
  • Hire, orientate, supervise and delegate tasks and evaluate the performance of the food service, maintenance and housekeeping staff.
  • Maintain appropriate budgetary and cost controls and provide operational reports to the Regional Director of Operations/District Manager as required.
  • Implement and control a Food Safety Plan that incorporates all Quality Assurance measures including but not exclusive to HACCP, WHMIS, and all WSIB/WCB regulations; plus comply with the Company Audit procedures and schedule.
  • Maintain inventory control and complete all financial reporting according to the Compass Group fiscal schedule.
  • Knowledge of proper cleaning and sanitation procedures for a large scale setting.
QUALIFICATIONS

  • Post-secondary education with at least 7 years of progressive foodservice management experience in a licensed full-service environment.
  • Experience overseeing multi-sites, housekeeping and maintenance services is a definite asset.
  • Demonstrated excellence in leading a first class customer-centric hospitality environment.
  • Great knowledge of local provincial food premises regulations and applicable health and safety legislation.
  • Strong leadership skills and proven ability to supervise and secure the co-operation and engagement of the managed employees.
  • Experience in large quantity food preparation, financial planning and food purchasing.
  • Demonstrated creative flair for menu planning, preparation and presentation.
  • Excellent verbal and written communication and interpersonal skills.
  • Proficiency with MS Word, Excel and Outlook.
  • Able to work and communicate effectively with the residents and guests.
  • Effective team player who works collaboratively with others.
  • Canadian Society of Nutrition Management membership is an asset.

 To Apply - Follow the link to the hiring company for further details.