Thursday, December 14, 2023

Housing Support Team Lead - Victoria, BC

JOB SUMMARY

Position: Housing Support Team Lead
Company: Beacon Community Services
Job Location: Victoria, BC
Type: Full-time
Job Salary: $30.85 - $32.73 an hour
WORK PERFORMED

  • Providing senior-level support to the team including the resolution of difficult/complex relational issues
  • Debriefing of critical incidents with staff and youth
  • Support all daily operations of Meares St. Supportive Housing.
  • Create and maintain professional relationships with the participants, community, and all stakeholders.
  • Be familiar with, build and maintain positive relationships with appropriate community resources.
  • Be a first response to crisis intervention as required
  • Inform the management team and Program Coordinator regarding the development of programming appropriate for youth, and support programming when needed
  • Provide information needed for management to complete necessary statistics and reporting
  • Give appropriate mentorship and guidance to Housing Support Staff throughout shift
  • Encourage team building and positive dynamics within shift groups and overall staff team
  • Assign shift tasks and ensure that all tasks are completed by the appropriate staff in a timely manner
  • Direct staff support for participants and motivate staff to provide appropriate and trauma informed care
  • Support student practicums
  • Support management with issues like breaches of the program agreement, including follow up
  • Be aware of critical incident report procedures and follow all health and safety policies and procedures
  • Role model exemplary staff relational behaviour, communication and professional boundaries
  • Perform other relevant job duties as assigned
  • QUALIFICATIONS

  • Minimum one (1) year supervisory experience, with a preference for working with vulnerable populations
  • Minimum of three (3) years recent experience working with vulnerable populations
  • A degree or diploma in a related field, or a combination of experience, education and lived experience
  • Strong knowledge of harm reduction, client centered theory and practice
  • Demonstrated knowledge of the impacts of addiction, mental health, homelessness and poverty
  • Knowledge of psychosocial rehabilitation model
  • To Apply - Follow the link to the company website for further information.