JOB SUMMARY
Position: Director of Food & Beverage
Company: Stoney Nakoda Resort & Casino
Job Location: Morley, AB
Job type: Permanent, Full-time
Salary range: $87,000 - $102,000 a year
Work Performed:
- Oversees all Resort Food and Beverage Operations including Event Centre, Banquets/Meeting functions, Restaurant, Lounge, Hotel Room Service, and Casino Floor
- Achieves revenue and profit goals by developing and implementing strategies to increase revenue and control costs in all outlets
- Develops a first-class achievable and viable FOH service model for the new Event Centre, which executes multi-use programming including live performance & entertainment, spoken word, group functions, milestone events, corporate meetings & town halls, trade shows, etc.
- Collaborates with Execute Chef & Resort Business Development Manager to enhance current F&B offerings with a focus on generating new customers that are symbiotic with our gaming operation
- Assists with planning and approval of external and internal marketing and sales promotion activities for Food and Beverage Operations
- Develops, implements, improves and maintains F&B operating procedures and ensures adherence of resort-wide policies
- Manages staff, sets objectives and conducts employee evaluations for direct reports
- Promotes a culture of service throughout Resort Food & Beverage Operations through development of staff training programs and development of supervisory staff to consistently deliver exceptional customer service and the highest level of execution of all banquets, meetings, group functions held on the property
- Supports gaming floor management and follows up on service and staff to ensure guest satisfaction
- Liaises with Sales & Marketing to ensure client event requirements are properly coordinated with F&B & Culinary teams and other departments (Security, Audio/Visual, Custodial, Finance, etc.)
- Sources new products to enhance our F&B offerings; reviews product mix to ensure cost effectiveness and quality products
- Responsible for FOH inventory and supplies management and provides staff direction for monitoring purchasing and receiving procedures for goods & services to ensure proper quantity, quality and price
- Ensures that all revenue and cost control procedures are in place and consistently utilized. liaises with Finance & Accounting to ensure appropriate POS menu pricing
- Prepares and administers F&B Operations budgets in conjunction with the General Manager & Finance department
- Prepares and executes an F&B Operations strategic plan for growth that aligns with company goals
- Ensures strict adherence with AGLC liquor and house policies in accordance with AGLC Liquor license terms & conditions; liaises with other Departmental Management and Resort security to ensure regulatory compliance
- Ensure timely correspondence with all event guests including guest satisfaction inquiry, contract follow-up, billings and thank you letters as required
- Establish and maintain consistent communication between front of house and back of house personnel
- Manages other initiatives or duties as assigned
Qualifications:
- Post-Secondary education or suitable combination of education and experience
- Excellent communication skills; both written and verbal
- Computer literacy in MS Office and Point of Sale programs
- Minimum 5 years of experience in Food & Beverage management
- Experience with Live entertainment and event planning preferred
- Passionate about hospitality and service
- Proven leadership of a Food & Beverage team
- Experience is utilizing industry related training programs
- First Nations experience an asset
- Other languages an asset
To Apply - Follow the link to the hiring company for further information.
