JOB SUMMARY
Position: Food Services Supervisor - The Point
Company: University of British Columbia
Job Location: Vancouver, BC
Company: University of British Columbia
Job Location: Vancouver, BC
Job type: Part-time
WORK PERFORMED
- Supervises the workload of up to 15 food service workers, ensuring employees meet UBC Food Services customer service standards.
- Trains food service workers, following up to ensure an understanding of the material covered.
- Assists with and recommends scheduling options to the unit manager.
- Orders food supplies required for day to day operations.
- Monitors and reviews cost controls, such as, labor costs, food costs and waste and overhead expenses, with unit manager.
- Handles customer comments and complaints and refers to unit manager as required. Monitors customer satisfaction via surveys, comment cards, and any other types of feedback.
- Relieves and assists food service workers as operationally required.
- Ensures that the quality of product being produced and/or sold is up to department standards and safety and cleanliness standards are adhered to at all times; takes action with production or makes recommendations as required.
- Participates in related day to day office administrative duties, such as, answering telephones, record keeping, filing, data entry, performing basic calculations, typing correspondence, inventory, and month end procedures.
- Ensures that systems and procedures for daily sales, cash collections/controls, banking and ledger reconciliation are being followed; processes payments and deposits.
- Recommends daily specials and ongoing menu changes.
- Suggests and implements unit promotions including processing and delivering of You-Care packages.
- Ensures all kitchen equipment and point of sale systems are in working order; reports and follows up on maintenance as required.
- Contacts employees for coverage of last minute vacancies of shifts.
- Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.
QUALIFICATIONS
- High School graduation, Food Safe Level 1 Certificate and completion of Food Service Management course.
- 2 years relevant experience or the equivalent combination of education and experience.
- Must have Serving It Right certificate.
To Apply - Follow the link to the hiring company for further information.