JOB SUMMARY
Position: General Manager of Support Services
Company: Sodexo Canada
Job Location: Long Term Care, German Canadian, South Vancouver, BC
Company: Sodexo Canada
Job Location: Long Term Care, German Canadian, South Vancouver, BC
Job type: Permanent, Full-time
Salary range: $70,000 - $80,000 per year
WORK PERFORMED
- Business & Financial Acumen
- Develop new and emerging business solutions for continuous growth and effective day-to-day operations
- Build and analyze budget/P&L statements
- Achieve financial goals through daily analysis of key KPI’s of business operations and monthly business reviews
- Proactive planning of future business growth plans, including expansion of scope of services
- Client Relationships & Contract Management
- Provide local leadership and strategic direction to build client relationships and new business opportunities to enhance profitability
- Develop a business strategy in line with current and emerging client needs
- Build long-term relationships with client that add value and are based on mutual trust and partnership model
- Ensure contract delivery including commercial and legal terms and conditions of the contract and deliver to the SLA(s) and standards required
- Carry out regular contract performance revisions and internal compliance audits and checks to support the delivery of Goal Zero for the account and Sodexo compliance
- People
- Lead by example; inspire your employees to follow your own actions
- Strong employee relations through the ability to manage diverse teams
- If applicable: Ability to build positive union relationships
- Active participant in full HR life cycle (recruitment, onboarding, training, performance, rewarding, career development, etc.)
- Organization, planning and monitoring of employee daily activities
- Culture & Compliance
- Ensure that the site is always compliant at all times for services delivered within scope, and ensure the rigorous means of recording these elements are maintained and regularly reviewed
- Foster a strong health and safety culture, for our employees and our clients and customers
- Encourage diversity and inclusion
- Advocate for corporate social responsibility
- Drive creative innovation
- Desire for continuous improvement and growth in compliance with operating standards
- Embody Sodexo’s core values: Service Spirit, Spirit of Progress and Team Spirit
- Directs business practices that uphold Sodexo’s mission and values
QUALIFICATIONS
- 5 years of experience as a General Manager/Hospitality management experience in a multi-service operation or within healthcare
- Strong financial and food cost experience
- Educational background in Food Service, Administartion as well as active membership within the CSNM Canada
- CSNM Certification is a mandatory requirement
- Proven leadership and line management skills and the ability to build, lead and motivate a team
- Able to work on own initiative, make effective decisions and as also work as part of a team
- A good level of operational and support experience; safety first mindset
- Experience of managing a budget and interpreting financial and commercial information
- Good standards of literacy and numeracy with sound financial acumen
- Strong organizational skills and ability to react to suit operational support requirements, must be able to organize time effectively and prioritize tasks to cope with fluctuating workloads.
- Excellent stakeholder management skills
- Competent IT skills including MS office
- Experience in unionized environments
To Apply - Send your resume to Michele Matheson at michele.matheson@sodexo.com or follow the link to the company website for further information.
