CSNM - Hospitality Manager - Kelowna

HOSPITALITY MANAGER - Mountainview Village, Kelowna, BC

CLOSING DATE

Apr-30-2019

HOURS OF WORK

0800-1600 Mon - Fri

EMPLOYMENT TYPE

Permanent Full Time, 1 FTE

LOCATION

Mountainview Village

1540 KLO Road  Kelowna, BC

WAGES

Commensurate with Education and Experience

Relocation assistance will be considered.

DUTIES

Reporting to the Site Manager, the Hospitality Manager is an integral part of the care home leadership team who helps in achieving the overarching goals of the Director of Hospitality and the organizations strategic goals. All staff in the food service, housekeeping, and laundry report directly to the hospitality manager.

Accountabilities

      Leadership and direction for Hospitality Services staff including motivating hospitality staff to achieve departmental objectives, goals, and customer needs

      Responsible for assigned projects as directed

      Responsible for ensuring daily, weekly, and monthly audits and documentation are completed and maintained in an accurate and timely manner in accordance with provincial, health authority, and organizational guidelines

      Develops, implements, and maintains all hospitality training, roll outs and projects

      Prepares, completes, and authorizes all documentation related to LR/ER employee matters

      Conducts annual Performance Review and Development plans of hospitality staff

      Organizes and attends regular staff meetings with Hospitality Services staff

      Prepares annual budget for Hospitality Services considering supply costs and Human Resources requirements

      Monitors monthly variance report with any significant changes reported to the Site Manager

      Other related duties as assigned

QUALIFICATIONS

      BC EMPLOYEE: Current membership with Canadian Society of Nutrition Management and/or Registered Dietitian

      Five (5) years in a senior food service and housekeeping service role requiring supervision of staff and operational management

      Intermediate level user of MS Office including email and internet

      Experience in health care housekeeping/laundry services including infection control

      Post-Secondary education in hospitality management

      BC EMPLOYEE: Food Safe 1 (post July 29, 2013) and Food Safe 2 or equivalent

      Current WHMIS certification

REQUIREMENT

All new employees are required to submit:

- a current and clear Criminal Record Check Form and Clearance Letter prior to the hire date;

- a tuberculosis screening that has been completed no more than 12 months prior to the hire date.

Please visit http://hrnet.gss.org to view all current employment opportunities.

We thank all applicants, however only candidates under consideration will be contacted for an interview.

Linda McCluskey, RD NM

Director of Hospitality

----------------------

The Good Samaritan BC Regional Office

#104 – 347 Leon Avenue, Kelowna, BC

www.gss.org

Food Service Director - Vancouver position

 

Overview

About AramarkAramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world.  Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities.  Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

Description

Reporting to the General Manager, the Food Service Director will be accountable for the delivery of the highest levels of customer and food service across the location. Ensuring that the account meets and exceeds its sales targets by delivering innovative food offerings, promotional activity and great customer service.  The food service director will meet annual budget requirements through a high level of execution of company delivered programs and personal accountability. With a focus on team development, safety and client relations, the food service director will be a leader with a hand on approach to doing business.

• Deliver excellence in food service and customer service
• Develop innovative menus and marketing strategically for the location
• Deliver company driven initiatives in service, food and safety at a high level
• Develop and build catering business
• Coordinate and supervise personnel regarding production, merchandising, quality and cost control, labour, scheduling, staffing and training
• Train and develop team for out standing customer service
• Identify and develop talent within the team
• Ensure that standards for sanitation and food safety are met
• Prepare business plans, budgets and forecasts
• Monitor financial operating results in order to achieve company and client objectives
• Ensure accurate and timely financial reporting for all business sectors
• Maintain records to comply with Aramark, and government standards
• Ensure compliance with Marketing and Human Resources Programs
• Ensure adherence to Aramark’s policies and procedures
• Ensure adherence to Aramark’s Health and Safety Programs

Qualifications

• University Degree or College Diploma in Hospitality management or related field
• 5 years progressive management experience in a similar sized operation
• Strong leadership and organizational skills
• Strong analytical, project planning, and financial management skills
• Ability to communicate effectively with clients, customers, colleagues and staff

Please note all candidates considered for hire will be required to successfully pass a criminal background check. Accommodations for job applicants with disabilities are available upon request.

Interested??  On company website

Manager of Support Services - Lakeview Care Center in Vancouver

Interested?

Position: Manager of Support Services

Location: Lakeview Care Centre (Vancouver, BC)

Please email your Cover Letter and Resume directly to: matt.bateman@compass-canada.com

Salary: $64,000 (bonus eligible 0 to 20%)

Excellent healthcare benefits, 3 weeks vacation, RRSP matching plan

Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it’s right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy—we do the same. This is healthy living at its finest. Join us.

Why work with Marquise Hospitality? We are a member of Compass Group Canada, the leading foodservice and support services company. We’re committed to delivering an exceptional experience within the Senior Living industry. Choose a job that makes a difference in people’s lives every day—including your own.

Overview:  We are seeking a talented and dedicated individual who is as passionate about providing great food and environmental management service as we are.  Being a preferred employer, we retain the finest employees, set the highest standard for personal advancement, and focus our talents on one main goal - customer satisfaction.

To achieve our goals we need people who concentrate on employee and customer satisfaction and are driven by their “can-do” attitude.  This position is responsible to supervise and manage the staff and operations to ensure quality standards are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, production and knowledge of healthcare systems for all aspects of the Food, Housekeeping, Laundry and Maintenance services. 

Now, if you were to come on board as one of our Manager of Support Services, we’d ask you to do the following for us:

• Human Resource and Labour Relations management including complete administrative and personnel files, collective agreement, hiring, training and discipline
• Managing the day to day operation to ensure all contractual service levels are met.
• Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner.
• Maintain appropriate budgetary and cost controls including inventory controls
• Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families.
• Conduct regular training in-services and staff meetings as required and with the Support Services Team.
• Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
• Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks is required.
• Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place.
•  

Think you have what it takes to be our Manager of Support Services? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role

• Minimum two years previous Management experience or equivalent supervisory role in a long term healthcare setting
•   Membership in the Canadian Society of Nutrition Management (CSNM)

• Excellent verbal and written English language communication skills.
• Proficient with MS Office Applications, Word, Excel and Power Point

Director of Culinary Services (Chef Manager) - North Vancouver

 

 

DIRECTOR OF CULINARY SERVICES

Amica Edgemont Village

Full Time

Amica Senior Lifestyles offers retirement living options and care services to 3600 seniors in Ontario, Alberta and British Columbia. With an emphasis of being a great place to call home, our team’s mission is to empower seniors to flourish by supporting them in mind, body, and spirit. In over 40 communities (and growing) we provide first-class independent living, assisted living and memory care living options.

A day in the life of a Director of Culinary Services:

You will be responsible for the smooth operation of all aspects of dining services within the Community to provide an exceptional dining experience to the Residents. You will foster outstanding teamwork and motivation and provide strong leadership to your team.

The successful incumbent will ensure that the luxuries Amica promise is delivered to our residents in the quality of the food and service we provide to them each and every day. You will be responsible for the nutritional and dietary needs that ensure the well-being of our residents. As the Director of Culinary Services, you will be a dynamic, customer focused, self-starting leader with excellent communication skills and an eye for detail.

You will also be responsible for all aspects of the employee process including employee development, hiring, payroll administration, and scheduling. As a member of the management team, you will also participate in community operations including rotating duty manager shifts, program development budgets and resident relations.

How do I qualify?

You must have:

• Red Seal Cook’s Qualification Certificate
• Food Handling Certificate
• Minimum 3 years supervisory experience in a fine dining service environment
• 5 years progressive experience in a variety of dining environments
• Approved Alcohol Service Certificate

What we are looking for:

• Previous hotel experience in a fine dining property
• Strong service orientation with demonstrated knowledge of all types of formal dining room service
• Excellent communication and interpersonal skills; team player skilled with motivating and coaching others
• Proven leadership abilities; approachable and diplomatic decision making style.
• Strong problem solving and decision making skills
• Detail oriented, with good organizational abilities
• Demonstrated ability to prioritize and respond with a sense of urgency when required
• Strong computer skills with proficiency in Word, Excel, Outlook, and electronic systems
• Ability to work in a flexible environment to meet the needs of the residents, including weekend and holiday coverage, as required

Interested?    Apply on company Website

PSNM's March 2019 meeting

March PSNM meeting 

 March 21, 2019 

Hosted by Helen Wong
Guest speaker and presentation by Megan Kratz, Saputo Dairy Products Canada.

Time: 1:30 – 3:30 pm

Address: Windermere Care Centre

                 900 West 12^th Avenue

                 Vancouver, BC, V5Z 1N3

Kindly RSVP me if you will be attending.

 Diane Cox:  jdcox@shaw.ca