Health Care Food Service Supervisor - Vancouver

                                                                                                                              JOB SUMMARY 

Position: Health Care Food Service Supervisor

Company: Vancouver Coastal Health

Job Location: Vancouver, BC

Full/Part Time: Casual

Salary: $29.84 - $29.84 per hour

Job Reference: 179653-cme

WORK PERFORMED 

• Ensure diet orders are compliant and meet the provisions for nutritional care as determined by Clinical Nutrition for inpatients and outpatients using the nutrition software program.
• Be the liaison between Clinical Nutrition and Food Services, visit patients to obtain diet related information regarding nutritional and therapeutic diet needs, and in consultation with the Clinical Dietitian as required;
• identify patient/resident food preference/food tolerance/food acceptance;
• chart activities in patient/resident medical record such as meal intake, diet and diet-related information;
• input and/or updates patient/resident diet and diet-related information into a computerized system.
• Oversee the daily food service in assigned areas including supervising designated staff, maintaining and updating manual and computerized records such as the staffing schedule, performing related administrative duties and maintaining food standards by participating in quality assurance activities.
• Promote and maintain excellent customer relations and effective on-going communication with all levels of staff.

QUALIFICATIONS

• Graduation from a recognized two-year program in Food Service Supervision plus one year’s recent, related experience or an equivalent combination of education, training, and experience.
• Food Safe Certificate 1.

To Apply - Follow the link to the company website for more details. 

Assistant Food and Beverage Manager - Vancouver

                                                                            

JOB SUMMARY

Position: Assistant Food and Beverage Manager
Company: Sodexo Canada
Job Location: Vancouver, BC

Job type: Full-time

WORK PERFORMED

• Effectively manage, direct and coordinate outlet operations.
• Strong focus on guest satisfaction/experience, driving revenues.
• Strong focus on inventory, product maintenance and ordering.
• Responsible for the maintenance of provincial and municipal licensing.
• Monitor and update Micros/Scanabar to ensure prices and taxes are accurate.
• Direct involvement in the coordination of any events scheduled in the outlets.
• Responsible for check settlement in micros upon completion of events to promote efficient billing.
• Full-fill the role of “MOD” – Manager on Duty.
• Be present on the floor to observe staff and ensure customers are satisfied with service.
• Review and maintain the standard operating procedures for all frontline staff.
• Schedule to promote highest productivity and customer service.
• Review business needs, coordinate agency requests with SDX office.
• Complete regular training and evaluation of staff to ensure professionalism and great guest experience.
• Quality control of products and presentations.
• Development of creative events to increase business while driving up revenues.
• Quarterly inventory of china, glass, flatware, linen, chairs, tables and display items.
• Attend meetings to obtain function/event information to educate and prepare staff.
• Ensure inter-department communications and processes are effective.
• Conduct regular departmental meetings to improve service / seek employee feedback.
• Establish standardized hiring practices, and training to promote retention, Schedule to promote highest productivity.
• Be aware and ensure compliance with all current Health & Safety and licensing policies and legislation.
• Review all purchases, payroll and financial projects and present to the Director of Operations – Food & Beverage for approval.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.
• Review all purchases, payroll and financial projects and present to the General Manager or Management team

QUALIFICATIONS

• Minimum of 2 years’ experience managing/supervising in a food service environment
• Post-secondary degree or diploma in hospitality or related area
• Experience with large volume catering and event sales
• Ability to handle flexible work schedule, including evenings and weekends as required
• Ability to walk moderate distances and stand for extended periods of time 4 – 8 hours (Long period standing required during events)
• Ability to lift, carry and move items of up to 50 lbs.
• Experience working in unionized environment an asset
• Strong organizational, administrative and time management skills
• Competent computer skills, particularly with Microsoft Office and event management software
• Excellent interpersonal and communication skills, both oral and written with strong problem solving skills
• Excellent organizational and time management skills with an ability to multi-task on a regular basis
• Ability to work well as a member of a team, ability to collaborate with others in a fast-paced environment
• Creative initiative with the ability to react quickly to customer requests
• Ability to handle stress and maintain composure with clients and team members
• Food Handling Certification – HACCP or CRFA or Equivalent Certification
• First Aid & CPR an asset

To Apply - Follow the link to the hiring company for further information. 

Food and Beverage Operations Manager - Kelowna

 JOB SUMMARY

Position: Food and Beverage Operations Manager

Company: Marriott International, Inc

Job Location: Kelowna, BC

Job type: Full-time

Job number: 23038676

Work Performed:

• Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. 
• Manages day-to-day operations verifying the quality, and standards and meeting the expectations of the customers on a daily basis. 
• Maintains the operating budget, and verifies that standards and legal obligations are followed. 
• Develops specific goals and plans to prioritize, organize, and accomplish work.

Qualifications:

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
• OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

To Apply - Follow the link to the company website for further information.

Director of Food and Beverage - Richmond

JOB SUMMARY

Position: Director of Food and Beverage
Company: Richmond Country Club
Job Location: Richmond, BC
Job Type: Permanent
Job salary: $95,000–$125,000 a year

WORK PERFORMED

• Customer-Service: Expected to be engaging with the membership, both to illicit feedback and to foster relationships.
• Attention to Detail: To be ultimately responsible for members and guests, F&B experiences and is accountable for the operations meeting standards.
• Leadership: Helps guide the future direction of the department.
• Financial Responsibility: Responsible for the department’s monthly reporting, ensuring oversight of the club’s pricing, food costs, labour and other operational expenses.
• Problem-Solving: Will be able to resolve issues brought to their attention by both members as well as staff.
• Communication: Will facilitate communication between Senior Management (GM & Assistant GM), the Senior F&B Team (Head Chef, Catering Event personnel, F&B Supervisor) as well as ensure that all department employees are ‘kept in the loop’. Additionally, the Director of F&B will be responsible for ensuring that members are informed about and upcoming events and promotions.
• Directing and overseeing dining and event operations.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Ensuring the quality of food and service is consistent with the club’s guidelines and heritage values.
• Assist with menu planning and costing.
• Providing monthly forecasts and monitoring expenses and variances.
• Creating strategies to implement member engagement to support sales growth and retention.
• Train front-of-the-house staff to a high standard for all F&B locations (Aces, Macans, Events, Pool), develop and implement consistent service standards.
• Managing all other subordinates and providing coaching when applicable.
• Assisting with People & Culture functions: recruiting, hiring, onboarding, developing the team, training, evaluating staff, etc.
• In charge of managing staff working hours and reporting to the Payroll personnel required information for the payroll process.
• Assuring the organization is adhering to up-to-date safety and quality standards.
• Ensuring all food handlers’ mandatory certifications are active and records are present.
• Identifying marketing opportunities to promote the organization and assisting with marketing events.
• Develop and maintain a documented system of F&B and culinary practices and operations.
• Providing input regarding strategic organizational decision-making.
• Providing input and suggestions on budgeting and adhering to the budget.
• Resolving escalated operational issues.
• Building positive relationships with vendors and customers.
• Creating and enforcing policies, targets, and KPIs.
• The ability to work closely with General Manager to design an effective menu, wine lists, and amenity options while ensuring excellent product quality at a fair price.
• Willing to work a flexible schedule in order to accomplish all major responsibilities and willing to accept assignments on an as-needed basis in order to promote teamwork.

QUALIFICATIONS

• Minimum 7 to 10 years experience in the hospitality industry and/or private country club experience is preferred.
• Event experience is an asset.
• Minimum 3+ years in a management role with primary financial accountability.
• Must have in-depth knowledge of the food and wine industry.
• Proven ability to adhere to budgets and meet revenue targets.
• Must have exceptional communication, organizational, leadership, and problem-solving skills.
• Strong technology skills including menu programming, cash, revenue and reporting.
• Knowledge of Jonas (Club Management) system an asset.
• Work in a fast-paced environment.

To Apply - Follow the link to the company website for further information.

Director, Retail Food Services - Vancouver

JOB SUMMARY

Position: Director, Retail Food Services

Company: PHSA

Job Location: BC Children’s Hospital - Vancouver, BC

Job type: Regular, Full-time

Salary range estimated: $110K - $138K

Requisition: # 141285E

WORK PERFORMED

• Ensures that retail food services strategies, goals and objectives are in alignment with the Vision, Mission and Values of PHSA. Leads the teams toward achievements of those goals and objectives through effective communication, coordination of resources and consistent policy implementation.
• Maintains a strong working knowledge and understanding of customer requirements and expectations. Ensures representation of these requirements by re-engineering the delivery of efficient and effective retail food services within assigned agencies. Formulates recommendations on current and future service adjustments.
• Establishes evaluation and feedback mechanisms for internal and external stakeholders to support continuous quality improvement. Assesses and evaluates current trends, recommends and implements improvements to services offered across the three organizations.
• Establishes and maintains strong relationships with external stakeholders. Utilizes advanced communication skills to negotiate, facilitate consensus, and present proposals to a variety of internal and external stakeholders.
• Ensures that appropriate quality and safety measures are in place and compatible with regulatory, industry and provincial standards, all the while ensuring achievement of cost efficiency, consistency, and standardization.
• Provides leadership and input for operational practice by seeking out and identifying best practice in service delivery by strengthening business processes with all stakeholders, and partnering with other health authorities.
• Responsible for annual operating budgets, establishes fiscal priorities and resource allocation for retail food services in assigned agencies. Implements control of approved budgets, including monitoring, identifying variances and taking corrective action.
• Recruits and manages assigned staff in accordance with professional standards and performance expectations. Provides leadership and direction to staff through coaching, mentoring, skill and leadership development, performance and talent management. Develops staff orientation and training programs. Responsible for developing a human resources

QUALIFICATIONS

• A level of education, training, and experience equivalent to Master's Degree in Human Nutrition, Food Science, Business Administration and/or related discipline, plus a
• Minimum of seven (7) to ten (10) years of progressively more responsible roles which include one or more within a support services area, or an equivalent combination of education, training, and experience.
• Experience with contract management is required. 
• Recent, related experience in Food Quality Improvement and Food Policy at a management level or an equivalent combination of education, training, and experience will be a key asset. 
• Registered Dietitian or Certified Nutrition Manager (CNM) or eligible
• for certification with the Canadian Society of Nutrition Management (CSNM) is required.

 To Apply - Follow the link to the company website for further information.

Director of Culinary Services - Victoria

JOB SUMMARY

Position: Director of Culinary Services
Company: Amica Senior Lifestyles
Job Location: Victoria, BC
Job Type: Full-time

Work Performed:

• You will be responsible for the smooth operation of all aspects of dining services within the Community to provide an exceptional dining experience to the Residents. You will foster outstanding teamwork and motivation and provide strong leadership to your team.
• The successful incumbent will ensure that the luxuries Amica promise is delivered to our residents in the quality of the food and service we provide to them each and every day. You will be responsible for the nutritional and dietary needs that ensure the well-being of our residents. As the Director of Culinary Services, you will be a dynamic, customer focused, self-starting leader with excellent communication skills and an eye for detail.
• You will also be responsible for all aspects of the employee process including employee development, hiring, payroll administration, and scheduling. As a member of the management team, you will also participate in community operations including rotating duty manager shifts, program development budgets and resident relations.

Qualifications:

• Red Seal Cook’s Qualification Certificate
• Food Handling Certificate
• Minimum 3 years supervisory experience in a fine dining service environment
• 5 years progressive experience in a variety of dining environments
• Smart Serve or other approved alcohol service Certificate

To Apply - Follow the link to the hiring company for further information.

Webinar - Tackling Pediatric Malnutrition in Hospitals: getting started with screening & assessing.

 

Date: March 23, 2023 

Time: 12:00 - 13:00 pm ET

"Tackling Pediatric Malnutrition in Hospitals: getting started with screening & assessing"

By the end of this session, attendees will be able to:

1. Describe what the P-INPAC pathway is and how its key components can be incorporated into a nutrition care plan for hospitalized pediatric patients.

2. Learn about experiences with implementing team based nutrition screening and assessment (SGNA)

3. Apply practical strategies and tools to support the implementation of P-INPAC

4. Learn the commonly asked questions on how to tackle pediatric malnutrition in their hospital setting

Speakers: 

• Nikhil Pai, MD CNSC NASPGHAN-F FAAP FRCPC - Associate Professor-Pediatrics (Division of Gastroenterology, Hepatology & Nutrition), Medical Lead-Complex Nutrition Service & Intestinal Rehabilitation Program, McMaster Children’s Hospital
• Erin Wyllie, BSc RD - Pediatric Dietitian-Children’s Health Centre, Surrey Memorial Hospital (Fraser Health), Clinical Instructor-Faculty of Land and Food Systems, Dietetics at the University of British Columbia
• Julie LeBlanc RD, CNSC - Clinical Dietitian, Bluewater Health, Sarnia, Ontario

Moderator: 

• Jessie Hulst MD - staff gastroenterologist, The Hospital for Sick Children, Toronto

To register: CLICK HERE

Food Service Site Director - Victoria

JOB SUMMARY

Position: Food Service Site Director

Company: Aramark

Job Location: Victoria, BC

Job No: # 433801

WORK PERFORMED

• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance.
• Coach employees by creating a shared understanding of what needs to be achieved and how to execute. Reward and recognize employees.
• Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Demonstrate excellent customer service using Aramark's standard model.
• Identify client needs and effectively communicate operational progress.
• Adopt Aramark processes and systems.
• Build revenue and manage budget, including cost controls with regard to food, beverage, and labor.
• Ensure full compliance with Operational Excellence fundamentals, including food and labor.
• Direct and oversee operations related to production, distribution and foodservice.
• Maintain a safe and healthy environment for clients, customers, and employees.
• Build and develop supervisory staff to become future leaders
• Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, wage and hour.

QUALIFICATIONS

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
• Meaningful experience in service industry, contract services, or hospitality environment, including managing teams.
• Strong analytical, project planning, and financial management skills.
• Ability to communicate effectively with clients, customers, colleagues and staff.
• Must be able to stand for extended periods of time.

To Apply - Follow the link to the company website for further information.

Food & Beverage Supervisor - Vancouver

JOB SUMMARY 

Position: Food & Beverage Supervisor 
Company: Vancouver Aquarium
Job Location: Vancouver, BC
Full/Part Time: Full-time 

WORK PERFORMED

• Reporting to the Food and Beverage Manager, this role provides outstanding personalized food and beverage experiences to all Aquarium visitors and internal guests. 
• Working in a fast-paced high volume quick service restaurant environment, the Food and Beverage Supervisor is responsible overseeing the day-to-day operations in all Food and Beverage outlets. 
• The Food and Beverage Supervisors offer ongoing coaching and training to the team, maintains a cohesive working environment and ensures the team has all resources required for the operational success of the Outlets.
• Promptly addresses all visitor and guest feedback/concerns. 
• Assigns tasks and follows up with the team as necessary Working closely with our culinary team and other departments within the Aquarium to ensure all visitors and guests have a positive memorable experience. 
• Our Food and Beverage Supervisors are representatives of the Vancouver Aquarium and act as a “tour guide” to all our guests and visitors

QUALIFICATIONS

• Serving It Right certification is required
• Food Safe certified is preferred
• Clear background check is required
• Food services experience in a high volume fast paced environment is an asset
• Previous customer service experience is preferred
• Previous supervisory experience is an asset
• Possess strong leadership and people supervision skills
• Must be a motivated self-starter
• Take initiative and see tasks through to completion
• Strong time management skills with the ability to prioritize
• Excellent customer service and communication skills
• Possess strong problem solving and decision-making skills
• Be an organized leader and lead by example
• Ability to stand for extended periods of time
• Ability to safely lift, move and carry a variety of objects up to 30 lbs
• Must be available during the week, including weekends and holidays is required

 To Apply - follow the link to the hiring company for more details.

Health Care Food Service Supervisor - Richmond, BC

                                                                                                                             JOB SUMMARY 

Position: Health Care Food Service Supervisor

Company: Vancouver Coastal Health

Job Location: Richmond, BC

Full/Part Time: Temporary Part Time (0.63 FTE)

Salary: $29.84 - $29.84 per hour

Job Reference: 179098-cme

WORK PERFORMED 

• Ensure diet orders are compliant and meet the provisions for nutritional care as determined by Clinical Nutrition for inpatients and outpatients using the nutrition software program.
• Be the liaison between Clinical Nutrition and Food Services, visit patients to obtain diet related information regarding nutritional and therapeutic diet needs, and in consultation with the Clinical Dietitian as required;
• identify patient/resident food preference/food tolerance/food acceptance;
• chart activities in patient/resident medical record such as meal intake, diet and diet-related information;
• input and/or updates patient/resident diet and diet-related information into a computerized system.
• Oversee the daily food service in assigned areas including supervising designated staff, maintaining and updating manual and computerized records such as the staffing schedule, performing related administrative duties and maintaining food standards by participating in quality assurance activities.
• Promote and maintain excellent customer relations and effective on-going communication with all levels of staff.

QUALIFICATIONS

• Graduation from a recognized two-year program in Food Service Supervision plus one year’s recent, related experience or an equivalent combination of education, training, and experience.
• Food Safe Certificate 1.

To Apply - Follow the link to the company website for more details.