Assistant Manager Food Service - @ St. Paul's Hospital

Assistant Manager Food Service 

 Vancouver, BC

Your Contribution:
Sodexo Canada has the position you are looking for. Our Healthcare Division is seeking a dynamic individual to fill the role of  Assistant Manager Food Service  (CSNM) for our site St. Paul’s Hospital  located in Vancouver, BC.  This is a fantastic opportunity for a CSNM Manager looking to expand their career into Acute Care and be part of a very busy team.  St. Paul’s Hospital. This is a salaried position offering paid vacation time, extended benefits as well as pension RRSP program. 

St. Paul's Hospital is an acute care, teaching and research hospital located in downtown Vancouver. It is home to many world-class medical and surgical programs, including cardiac services, HIV/AIDS and kidney care.  St. Paul's serves both the local community and patients from across BC and the Yukon

Food Services operate a cook fresh food production and trayline meal assembly system in a two-level kitchen. Meal trays are delivered to the patients’ bedside by food service staff, with the exception of psychiatric units, Emergency, and outpatient areas. Selective menus are available to patients to select their meals. Special patient demographics that are treated at St. Paul’s Hospital include: Maternity, HIV, Renal, Cardiac, Mental Health, and Eating Disorders.

Site introduced hostess bedside spoken menu program last June which allows food service workers to take patient menu orders at bedside.

If you aspire to a job where your initiative and creativity will be highlighted every day, where your management skills will be recognized and if that's what motivates you, we have the position you are searching for.

Recognized as a strategic partner, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 80 countries, Sodexo serves 75 million consumers each day through its unique combination of On-site Services, Benefits and Rewards Services and Personal and Home Services. Through its more than 100 services, Sodexo provides clients an integrated offering developed over 50 years of experience.  Sodexo’s success and performance are founded on its independence, its sustainable business model and its ability to continuously develop and engage its 420,000 employees throughout the world.

Accountabilities:
As the Assistant Manager of Food Service  at our Healthcare account, you will be responsible for overseeing a team of employees and successfully coordinating and directing on the floor food service activities. You will establish and maintain a solid and mutually beneficial business relationship including: high levels of client and customer satisfaction and account retention; strong employee relations; achievement of financial goals particularly around labour costs; and strategically develop efficiencies in the operation. You will report directly to the General Manager of the site.

Growth and Development:
CSNM designation  is mandatory, experience working with long term care facilities is mandatory
1 - 2  years working with operations, finance, inventory, financial statements experience at the managerial/supervisory level
Proven success in managing food services operations in a healthcare setting
Effective oral and written communication skills are needed
Management experience in a unionized environment
Strong ability to manage and promote a safe work environment and lead a safety culture
Effective planning, organizing, and time management skills
Excellent interpersonal skills
Ability to select and develop people
Ability to anticipate and solve problems

Value Behaviours:
Serving Clients and Customers
Integrity
Flexibility
Analysis and Decision Making
Quality Assurance and Safety
Diversity Awareness
Drive and Dependability

Our Advantages 
*A wide array of interesting jobs *Nationwide locations *Tremendous growth possibilities *Continuous learning opportunities *Incentive Plans *Rewards & Recognition *Employee Benefits *Flexible Time *Discounts *Committed to People Development *Promoting Individual and Collective Achievements *Diversity and Inclusion *Corporate Citizenship *Hunger Fighting Initiatives *Environmentally Conscious………… To find out more, come visit us at: www.sodexo.ca

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

“We welcome and encourage applications from people with disabilities.  Accommodation is available on request from candidates taking part in all aspects of the selection process.”

*Only those candidates under consideration will be contacted.*

To Apply: 

Please contact :  Michele Matheson, CCDP, CMP

Senior Recruiter, Western Canada

Sodexo Canada

Cell:604-345-4391

Michele.matheson@sodexo.com

CBORD Coordinator in Naniamo

Island Health is seeking a CBORD Coordinator in Nanaimo.

In this role, you are responsible for supporting the operational delivery of the business processes provided by the CBORD food service information system which includes supporting the planning, analysis, implementation, monitoring and evaluation of the CBORD system. You will support the maintenance of appropriate databases supporting all CBORD modules at all central and north island sites across Island Health. You will also assist with the review and create plans for changes required to the system to meet the day-to-day business requirements and future business needs.

Working in collaboration with the Island Health IM/IT and nutrition services departments, you will provide internal staff training on the CBORD food service information system and assign/maintain user groups, system documentation and education and training materials.

Qualifications
As the successful candidate, you will have a level of education, training and experience equivalent to a Nutrition Management Certificate, along with 2-5 years’ experience with food and nutrition information systems in a hospital environment. Completion of relevant heath care administration courses is an asset.

You have the ability to communicate effectively, verbally and in writing, and you work well with others.

For more information and to apply:
https://islandhealth.hua.hrsmart.com/hr/ats/Posting/view/100319

Questions?
Contact: Jennifer Eskes, Regional Manager Food Services, Central Island
Email: Jennifer.eskes@viha.ca
Phone: 250-755-7691 local 54006


About Us
With over 21,500 employees, 1,900 physician partners, and over 6,500 volunteers that give their time, skills and experience to our organization, Island Health is the largest employer on beautiful Vancouver Island.

We offer an exceptional employer-paid benefits package including dental and prescription coverage, group life, long term disability and extensive extended health plan.

Come be part of our future!

www.viha.ca/careers

Support Services Position in Burnaby

Angel Food & Support Services

Support Services Manager

Facility:  In Burnaby

Description of Responsibilities:
This position assumes the role as a leader in planning, directing, developing, and managing the support services department. The responsibilities include meeting and adhering to professional standards, complying with organizational and corporate policies and procedures, supporting corporate and organizational missions, goals, and values; promoting teamwork among associates and fostering positive resident outcomes. Excellent interpersonal and written communications skills as well as the ability to work well with others and be sensitive to their problems, concerns and goals are required. Emergency ‘On Call’ will be an expectation.

Expectations and duties: 

Help the team to promote and maintain a peaceful home like environment.

§  Knowledge of therapeutic and texture modified diets.

§  Commitment to provide the highest quality of service.

§  Commitment to team work.

§  Complete audits in accordance with licensing requirements.

§  Supervises work assignments and evaluating performance.

§  Oversees the ordering all products related to Dietary and Housekeeping Chemicals & Paper Products

§  Participates in the orientation, training and continuing education of staff.

§  Conducts regular meetings with staff to inform educate or discuss changes, or updating of procedures and standards.

§  Maintains budget and monitors expenditures for assigned areas.

§  Supervises inventory for food requirements.  Monitors supplies and resolves discrepancies with suppliers. 

§  Evaluates resident meal services including tray service and dining rooms to ensure established standards of quality and quantity are maintained and oversees the preparation, portioning and/or serving of meals.  Plans and develops recipes according to nutritional and therapeutic diet needs of the facility and estimates food requirements. 

§  Responsible for quality assurance activities such as ensuring correct food safe temperatures are hot/cold and holding service.

§  Ensures safety practices and procedures are adhered to.

§  Oversees and updates standards and procedures for assigned area.

§  Consults with clinical dietitian for diet modifications and changes resident food preferences as required.

§  Processes diet orders as required by making appropriate menu substitutions for standard, texture modified and therapeutic diets.  Advises food service employees and dietitian as required.

§  Attends meetings as requested: discusses appropriate action with dietitian and relays outcomes to staff.

§  Ensures consistent staffing levels.

§  Assists in day to day operations as required

§   Ensures a commitment to resident safety

§  Reviews, evaluates, and implements policies in coordination with the views and wishes of the contracted Facility 

Qualifications and Skills

§  Canadian Society of Nutrition Management certification

§  Culinary certificate from recognized Institution preferred

§  Previous working experience in long term care and assisted living facility preferred

§  Food Safe Certificate Level 1 & 2

§  WHIMS certificate

§  Must obtain a Criminal Record Check

§  Vaccinations as required by the Facility

To apply, please contact:

Kiana Kajbafzadeh, MSc in Occupational and Environmental Hygiene

Consultant

kianakzd@outlook.com

South Surrery - Food Service Manager

Food Service Manager

Belvedere Seniors Living provides Complex Care and Independent/Assisted Living to residents living in our homes in Coquitlam, Surrey and South Surrey, BC.  We are a dynamic organization that uses a management team approach to our corporate strategies.

We are currently recruiting a Food Service Manager who is eager to make a difference in the total life care of seniors at our newest building in South Surrey – Suncrest Retirement Community. Our preferred candidate will provide leadership and direction to the dietary staff, demonstrate superior knowledge of nutrition services, particularly in gerontology, and function comfortably in a team environment.

Duties and Responsibilities:

Provides leadership and direction for resident care and services by:

• Supervising and providing direction to food service staff to ensure sanitary conditions in the preparation and delivery of food.
• Collaborating with the Dietitian and Resident Services Manager to plan and develop or review menus and therapeutic diets
• Performing recommended audits to ensure that established food service and quality assurance standards are met
• Evaluating meals being served to ensure established standards of quality and quantity are maintained.

Qualifications:

Education and Experience

• Graduation from a recognized two-year program in Food Service Management
• CSNM certification is an asset
• Geriatric experience preferred
• Food Safe Certificate

Knowledge, Skills and Abilities

1. Must possess the personal qualities and attitudes that respect and maintain the spirit, dignity and individuality of the residents.
2. Must be in good health, free from any communicable diseases and physically and mentally able to carry out the assigned duties in the working environment.

• Ability to communicate effectively verbally and in writing.

1. Utilize a multi-disciplinary approach in the coordination of nutritional needs of the residents.
2. Must have the ability to safely and efficiently operate all equipment associated with the duties of the position.

We offer:

1. A motivating and supportive work environment
2. Opportunity for personal and professional growth
3. Salary and benefits at competitive levels with additional compensation based on skills, abilities, and knowledge.

The reader can review more about our operations by visiting: http://www.belvederebc.com/.

Please address applications to:
Human Resources
Fax: 604 939 5910
E-mail: belvedere_hr@telus.net

Formula and Milk Handling Technician - BC Women's Hospital

Formula and Milk Handling Technician

Facilities:  HEU

Department/Program: Nutrition Services
Classification: Comparably linked to Food Service Supervisor I and Pharmacy Technician I (A)
Location: BCW
Class Code: (1) 20301
                  (2) 15404
Reports to: Coordinator, Formula Room and Milk Handling Room
Grid: 29


Job Summary

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Under the supervision of the Coordinator, Formula Room and Milk Handling Room, the technician handles, labels, stores, prepares, and distributes human milk to inpatients in the BC Women’s Hospital NICU using safe food handling techniques and established safe milk management procedures. The technician also prepares human milk, and infant, enteral and metabolic formula to match the Nutrition Orders as required. All feeds are prepared according to the Guidelines for the Preparation of Human Milk and Formula in Health Care Facilities.

Duties

1. Maintains strict adherence to aseptic procedures, Food Safe guidelines, and safety practices and procedures related to           
    the handling of human milk, and the handling and preparation of infant, enteral and metabolic formula, including following the
    Guidelines for the Preparation of Human Milk and Formula in Health Care Facilities.

2. Prepares all infant and enteral formula and human milk feeds, with or without added nutrition products by preparing and
    portioning into aliquots for feeding by nurses at the patient bedside as per the Nutrition Order and in accordance with
    established guidelines, policies, procedures and standards.

3. Collects human milk from NICU for labelling, storage and preparation with added nutrition products. Delivers human milk and
    formula to clinical areas as appropriate according to established safety standards; rotates and/or removes expired products.

4. Receives and reviews new and existing Nutrition Orders. Uses the appropriate software technology to calculate or manually
    calculates amount of nutrition products to be added to human milk, or amount of product to prepare infant, enteral or
    metabolic formula required to achieve Nutrition Order. Verifies accuracy utilizing mathematical calculations as required.

5. Cleans and sanitizes work area daily according to established procedures to ensure that aseptic conditions are maintained,
    including the preparation space and equipment required for the labelling, handling, preparation and storage of human milk.
    Performs additional cleaning tasks as per schedule and following standardized procedures and protocols to maintain an aseptic
    environment.

6. Operates equipment including hot water dispenser, blender, dishwasher, refrigerator and freezer required for storage and
    preparation of human milk, infant, enteral or metabolic formula according to established procedures and protocols to maintain
    an aseptic environment.

7. Monitors equipment function and maintains data for audits, including but not limited to temperature logs of area dishwasher,
    refrigerator and freezers according to established standards. Escalates to supervisor for direction when values are out of
    acceptable range and takes corrective action as directed. Reports equipment malfunctions to maintenance and the supervisor
    immediately.

8. Communicates with clinical staff regarding formula and human milk inventory management, such as alerting nursing staff of
    EBM shortages and requesting alternative Nutrition Orders if human milk is not available.

9. Prepares human milk in inventory for patient discharge or transfer.

10. Clarifies Nutrition Orders as required, e.g., when orders are outside of expected parameters according to nutrition standards
      and protocols. Communicates with prescriber regarding the order and requests adjustment of the prescriber’s order as
      required.

11. Answers general enquiries about human milk inventory management, and availability/delivery or patient specific orders for
      human milk and nutrition products. Escalates clinical enquiries to the unit dietitian or coordinator as required. Maintains
      telephone log by recording telephone calls and enquiries in detail.

12. Maintains database of patient Nutrition Orders using milk management technology and software applications by methods
      such as operating handheld milk barcoding devices to scan milk into or out of inventory, entering final volumes into milk
      management software, and printing milk barcoding labels after milk preparation.

13. Contacts BC Women's Hospital Provincial Milk Bank Technicians to manage pasteurized donor human milk inventory and
      requirements.

14. Maintains files on distribution of pasteurized donor human milk as per hospital policy. Provides information to the BC
      Women's Hospital Provincial Milk Bank for statistical purposes as requested by the supervisor.

15. Utilizes manual downtime procedures when milk management system software is not functioning; completes manual data re-
      entry after system downtime has resolved.

16. Organizes stock and maintains inventory areas according to established standards. Establishes, reviews and revises minimum
      expected levels of stock (par levels); rotates stock and monitors shelf-life of inventory. Reports product and delivery
      problems.

      Determines weekly formula and supply requirements; places orders and receives supplies. Identifies potential supply
      shortfalls and communicates these to the coordinator.

17. Participates in audits, relevant meetings and committees as required.

18. Records statistical data and completes monthly report of activities as required.

19. Participates in the revision of policy and procedures; recommends updates to work processes and job routines as required.
      Provides orientation to new staff and students on Formula Room and Milk Handling Room daily tasks and functions.

20. Performs other related duties as assigned.


Qualifications

Education, Training and Experience

Grade 12, completion of a recognized two (2) year Food Service Supervisor Program plus one year’s recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities
• Ability to deal with others effectively
• Ability to communicate effectively both verbally and in writing
• Ability to organize work
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.


To apply click on the link below

https://jobs.phsa.ca/job/vancouver/formula-and-milk-handling-technician/909/7822537




For HR Use
Date JD Created: July 3, 2015 Job Code: F01554
Date JD Revised: December 2016

Support Service Manager for Naniamo Senior's Village

Title	Support Service Manager
Job ID	018-2200-18
Facility Name	Nanaimo Seniors Village (NSV)
City	Nanaimo
Job Category	Facility Management [General Managers][Departmental Managers]
Job Status	Full Time Regular
Position Summary	Reporting to facility General Manager, as a member of the facility leadership team the Support Services Manager is accountable for all aspects of the day to day delivery of Food, Housekeeping and Laundry services in accordance with established regulations and corporate standards and expectations. The Support Services Manager provides oversight, supervision, and constructive direction to assigned staff and acts as a professional role model while representing the Support Services departments.
Responsibilities	Include but not limited to; 1. Participates in the development of and ensures compliance with Corporate and site specific standard operating policies, procedures and other operational foundations required in the provision of Food Services, housekeeping and laundry services. 2. Participates in the management of assigned budgets. 3. Participates in the development of operational plans and goals for each department consistent with the facility / organization’s mission and strategic plan. 4. Gathers and tracks performance indicators and other surveys accurately; analyze and report to the management team as required. 5. Develops action plans in consultation with General Manager, Corporate Hospitality Support Services Manager and other corporate resources. 6. Performs and /or delegates ordering, receiving and related procurement tasks ensuring compliant application of procedures and policies. 7. Establishes and maintains inventory supply levels utilizing methods that minimize spoilage, loss and waste. 8. Hires, disciplines, recommends and / or participates in the termination of staff according to established HR policies and procedures. 9. Coordinates Support Services orientation for new employees utilizing established programs and checklists 10. Coordinates Food Services, HSPK and LNDY related in-services and annual educational opportunities for staff. 11. Evaluates staff work performance & recommends strategies for improvements as necessary. 12. Plans and delivers seasonal menus that are compliant with all related regulations, fit the residents nutritional and therapeutic needs, and meets the facility and resident’s expectations. 13. Develops and / or adjusts standardized recipes to ensure consistent high quality production outcomes including quality, nutritional & texture requirements, quantity, portion sizes, and resident satisfaction. 14. Plans, directs and supervises the preparation and service of high quality food utilizing standardized operating procedures, industry standards, and related internal and external policies. 15. Coordinates regular department meetings and participates in facility based meetings such as site leadership, OH & S, and others as required. 16. Works with other facility departments in the planning & delivery of special events / meals and programs as required. 17. Plans, directs and implements contingency plans in response to emergencies and / or challenges to or interruptions in services. 18. Understands and participates in quality improvement. 19. Participates in patient/ resident safety at community level. 20. Perform all other duties as required.
Qualifications	1. Graduation from a recognized program in Nutrition and Food Services Management 2. Member in good standing or eligibility for membership in the Canadian Society of Nutrition Management and/or Registered Dietician mandatory 3. Food Safe Level 1 mandatory; Level 2 an asset 4. A minimum of two years Support Services (Food Services / HSPK & LNDY) supervisory experience in a geriatric residential setting including direct experience managing staff. 5. Experience managing unionized staff an asset. SKILLS AND ABILITIES: 1. High standards for customer service, food safety, physical space & environmental cleanliness. 2. Solid understanding of infection control protocol 3. Professional appearance, and good physical health 4. Demonstrated effective planning, time management and organizational skills 5. Ability to work independently with minimal supervision 6. Ability to operate related kitchen, housekeeping & laundry equipment 7. Excellent written and oral English skills 8. Solid working knowledge of related office equipment and Windows based software including Word, Excel and Outlook. 9. Ability to handle multiple tasks at one time. 10. Ability to establish harmonious relationships with staff, residents, families, volunteers and visitors of the facility

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