General Manager - Food Services - Burnaby

JOB SUMMARY

Position: General Manager - Food Services

Company: Compass Group
Job Location: Burnaby, BC

Job type: Full-time

WORK PERFORMED

• The General Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of retail and marketing programs, catering services, and branded concepts. 
• The General Manager must be prepared to work week days and sometimes evenings and weekends
• Manage client relations
• Ensure customer satisfaction.
• Manage staff
• Menu planning and merchandising
• Ensure compliance with strict quality assurance, health, safety and environmental programs

QUALIFICATIONS

• Post-secondary education with at least 5 years of foodservice or related management experience in an equivalent, branded retail food service environment; multi-unit management experience is a must.
• Advanced Food Service Training (AFST) plus Level 1 and 2 Health and Safety Certification training (or willing to complete within 90 days of hire).
• Strong experience dealing with labour relations issues.
• Proven financial management skills, including ability to control product and labour costs on a weekly basis.
• Strong catering experience, including demonstrated experience hosting large events.
• Experience working with branded concepts i.e. Tim Hortons, Pizza Pizza, etc.
• Strong management and organizational skills, capable of motivating, leading and developing associates.
• Excellent client relationship and communication skills.
• Knowledge of MS Word and Excel
• Knowledge of any POS System is an asset

 To Apply - Follow the link to the company website for further information.

Health Care Food Service Supervisor - North Vancouver

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Position: Health Care Food Service Supervisor

Company: Vancouver Coastal Health

Job Location: Berkley Care Centre - North Vancouver, BC

Full/Part Time: Regular Full-time

Salary: $29.84 per hour

Job Reference: 177471-cme

WORK PERFORMED 

• Ensure diet orders are compliant and meet the provisions for nutritional care as determined by Clinical Nutrition for inpatients and outpatients using the nutrition software program.
• Be the liaison between Clinical Nutrition and Food Services, visit patients to obtain diet related information regarding nutritional and therapeutic diet needs, and in consultation with the Clinical Dietitian as required;
• identify patient/resident food preference/food tolerance/food acceptance;
• chart activities in patient/resident medical record such as meal intake, diet and diet-related information;
• input and/or updates patient/resident diet and diet-related information into a computerized system.
• Oversee the daily food service in assigned areas including supervising designated staff, maintaining and updating manual and computerized records such as the staffing schedule, performing related administrative duties and maintaining food standards by participating in quality assurance activities.
• Promote and maintain excellent customer relations and effective on-going communication with all levels of staff.

QUALIFICATIONS

• Graduation from a recognized two-year program in Food Service Supervision plus one year’s recent, related experience or an equivalent combination of education, training, and experience.
• Food Safe Certificate 1.

To Apply - Follow the link to the company website for more details. 

Webinar: Creating diversity within your menus

  

Date: February 7, 2023

Time: 1:00 pm - 2:00 pm ET

Competency 5.0

You must attend live to receive a CE Point.

"Creating diversity within your menus"

Presenter: Klara Lorinczi, RD, BSc

Hosted by: Madison Grech

Learning Objectives:

• Learn about the nutritional needs of the elderly and the prevalence of malnutrition in Long Term Care. Generations, a care center in Calgary, has developed a menu that balances the nutritional and cultural needs of Ismail Muslims. Residents are involved in improving and choosing menu items at food-tasting events. Quality improvement strategies like meal rounds, feedback forms, surveys and audits are key. A checklist was developed to ensure variety and accreditation standards. With all of this in place, food service satisfaction is always challenging. 

About Deri: 

Klara Lorinczi, RD is a clinical dietitian at Generations Calgary, Covenant Health's Mineral Springs Hospital and Long Term Care Center in Banff, Alberta. A few years ago, she made the move to Southern Alberta to be closer to family and the mountains. Previously, she worked at the Grey Nuns Hospital in Edmonton in the following areas: Geriatric Assessment, Stroke Rehabilitation,  Vascular Surgery, Internal Medicine, Outpatients, Wellness, and finally COVID Care. Her interest in Adult Education led her to work for Alberta Milk and as a community dietitian in public health. Klara's career started in Long Term Care Centers in Edmonton, including a center for veterans and another with Ukrainian residents. She has a degree in Nutrition and a certificate in Adult Education from the University of Alberta. She has guest lectured for the University of Alberta on dysphagia management and the nutrition needs of aging.

To register: CLICK HERE

Food Service Supervisor - Edmonton, AB

JOB SUMMARY

Position: Food Service Supervisor

Company: Compass Group
Job Location: Royal Alexandra Hospital, Edmonton, AB

Job type: Full-time

WORK PERFORMED

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

QUALIFICATIONS

• At least one year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

 To Apply - Follow the link to the company website for further information.

Regional Manager, Food Services Operations - Victoria, BC

JOB SUMMARY

Position: Regional Manager, Food Services Operations

Company: Island Health

Job Location: Victoria, BC

Salary Range: $49.45–$71.09 an hour

WORK PERFORMED

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Food Services, the Regional Manager, Food Services Operations is accountable for all aspects of planning, organizing and directing staff and activities of the Food Service Department serving assigned Island Health sites. The Regional Manager is responsible for leading priority portfolio initiatives, and departmental goals and objectives. Working closely with internal and external stakeholders, the Regional Manager leads planning activities and ensure service standards are maintained. Ensures departmental policies and procedures comply with professional, legal and Island Health standards.

Travel may be a requirement of this position. Transportation arrangements must meet the operational requirements of Island Health in accordance with the service assignment and may require the use of a personal vehicle.

QUALIFICATIONS

Education, Training And Experience

• A level of education, training and experience equivalent to a Bachelor's degree in Food Service Administration or other related area and seven (7) years' recent related experience. Certification in a recognized Food Services Management program or eligible for membership in Canadian Society of Nutrition Management (CSNM). Completion of relevant health care administration courses is an asset. Experience with project management an asset.
• Valid BC Driver's License.

Skills And Abilities

• Demonstrated leadership ability and highly developed interpersonal and written/oral communication skills
• Demonstrated commitment to client-focused services and teamwork
• Ability to integrate administrative, professional and operational aspects of the department throughout Island Health in an effective and efficient manner
• Knowledge of change management and project management principles and methodologies
• Ability to develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis
• Ability to utilize related equipment such as various word processing and spreadsheet applications including all MS Office applications
• Physical ability to perform the duties of the role

To Apply - Send your Resume and Cover Letter to Jennifer Eskes, Director, Central and North Island Food Services, at jennifer.eskes@islandhealth.ca 

Patient Services Manager - Vancouver

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Position: Patient Services Manager

Company: Vancouver Coastal Health

Job Location: GF Strong Rehabilitation Centre, Vancouver, BC

Full/Part Time: Temporary, Full time

Salary: $49.28 - $70.84 per hour

Job Reference: 177334-lmo

WORK PERFORMED 

• Be accountable for the effective and efficient functioning of a clinical program/unit. 
• Be co-responsible for providing leadership and direction for the operations management, utilization and risk management, and quality improvement of the clinical program/unit.
• Play a critical role in linking your portfolio with community health services to address the ongoing issues/needs of clients and their families and to ensure a smooth transition from the acute care environment to appropriate community health services.
• Work as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve excellence in client and family centred care, education and research within a complex multi-site environment that extends to the community.

QUALIFICATIONS

• Baccalaureate (Masters preferred) in a relevant health care profession supplemented with leadership and business management courses
• Seven (7) to ten (10) year's recent, related clinical and progressive leadership experience, including direct supervisory experience or an equivalent combination of education, training and experience.
• Current registration/membership with a recognized professional association.
• Excellent communication skills to function within a complex interdisciplinary environment including ability to communicate with the physician community.
• Basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system required.

To Apply - Follow the link to the company website for more details. 

Food Services Manager - Vernon, BC

                                                                     

JOB SUMMARY

Position: Food Services Manager
Company: Chartwell Retirement Residences
Job Location: Vernon, BC
Type: Full-time

WORK PERFORMED

• Confidently lead and manage the food services team
• Create a warm and comfortable dining room atmosphere and positive impression at each meal
• Provide a personalized and memorable dining experience to ensure the highest level of customer satisfaction
• Training to grow your skills and learn how to become an experiential leader
• Learn every day

QUALIFICATIONS

• Previous management experience in food service
• Previous cooking and serving experience in food service
• Leadership skills to guide and support the food and beverage team
• A passion for providing exceptional customer experience
• Energy, enthusiasm, and an irresistible smile

To Apply - Follow the link to the hiring company for further information.

Chef Manager - Victoria, BC

JOB SUMMARY

Position: Chef Manager

Company: Compass Group
Job Location: Victoria, BC

Job type: Full-time

WORK PERFORMED

• Participate in all phases of food preparation, menu planning, and development.
• Help with all catering/conference events on site.
• Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relation issues.
• Ensure positive client relationships and satisfaction.
• Be responsible for directly managing associates.
• Ensure the unit has strict compliance with the Compass Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

QUALIFICATIONS

• Four years of culinary experience and strong supervisory skills, capable of motivating, leading and developing associates.
• Sound knowledge of financial management including the ability to control food and labour costs.
• Creative ability to apply current trendy food items and presentations to food service operations.
• Catering and banquet experience.
• Hard-working, hands-on team player.
• Excellent communication skills (written and verbal).
• Willing to accommodate a flexible work schedule.
• Able to work in a fast-paced environment with changing work priorities.
• Experience working with Microsoft Office (Word and Excel) and feel comfortable learning new programs.
• The ability to work independently.
• You would be a preferred candidate if you have Red Seal culinary certification.

 To Apply - Follow the link to the company website for further information.

Kitchen Manager - Sun Peaks, BC

JOB SUMMARY

Position: Kitchen Manager
Company: Sun Peaks Grand Hotel

Job Location: Sun Peaks, BC

Job type: Full-time, Winter Season

WORK PERFORMED

• Oversees the culinary team in an assigned kitchen, as they work together to prepare and deliver an elevated dining experience for the guest
• Ensures assigned kitchen is up to department standards and equipment exceeds health and safety standards
• Ensures opening and closing procedures are followed for assigned kitchen
• Write and maintain kitchen schedule
• Ensures quality execution of menu items and that they are delivered promptly to specifications
• Ensures communication and correct execution of all special dietary requests as per established standards
• Properly train all kitchen staff members on accurate execution of menu items, ensuring they are of top quality and align with the established vision of the restaurant
• Assists service during main meal periods
• Provides ongoing coaching to culinary team members as they continue their professional development
• Shows dedication to a creative and positive work environment, fostering a collaborative approach with all F&B team members
• Clearly and concisely communicates with all F&B team members, ensuring operational information is passed along to all shift leaders
• Assist in coordinating seasonal menu tastings and daily specials with the entire team, taking pictures, recording comments, and suggesting changes.
• Assist in the creation of seasonal menus.
• Any other duties deemed necessary upon request.

QUALIFICATIONS

• 4 years of culinary experience, preferably within a Hotel/Resort environment
• 1 year of production and Banquet experience is considered an asset
• Red seal Certification or a degree in Culinary Arts is preferred
• Holds a current Food Safe Level 1 Certification
• Has a complete understanding of all aspects of the kitchen operations
• Is self-disciplined with a sincere desire to provide an elevated guest experience
• Self-starts on tasks and can respond to varying business volumes as they relate to impacts on the kitchen
• Is physically capable of working in a fast-paced environment and safely lifting heavy loads of around 20kg
• Is physically capable of working on their feet for prolonged periods

 To Apply - Follow the link to the company website for further information 

Leader, Menu and Food Information Systems - Surrey

 JOB SUMMARY

Position: Leader, Menu and Food Information Systems
Company: Fraser Health
Job Location: Surrey, BC
Job type: Full-time

Work Performed:

• Leads the development, implementation, maintenance and integration of the food service information system for all sites across the organization.
• Acts as an expert resource consultant to food services system users across the organization, and related contracted staff, as required.
• Evaluates and defines business process redesign opportunities available to Managers and recommends solutions supported by appropriate modules to maximize staff and departmental operating efficiencies.
• Provides overall leadership and direction to team members using effective management techniques in an interdisciplinary team environment (e.g., coaching, mentoring, skill and leadership development, performance management).
• Analyzes and maintains database supporting system solutions by establishing quality checks and verification points for database accuracy and supervising data-entry personnel during the database building phase.
• Designs and implements training for all organizational staff on the system modules and the system-generated management reports and tools to ensure optimal user interaction with the system and develops appropriate end user training documentation.
• Maintains familiarity with industry developments and advancements and recommends course of action for their application within the health authority.
• Communicates and documents all system failures, unusual delays, financial impacts, and impacts to patient care.
• Works in collaboration with the organization's IM/ITS stakeholders and vendor to provide system and database functionality support to end users, troubleshoot system and database issues and test system upgrades and enhancements prior to implementation.
• Develops, implements and maintains system backups and emergency recovery procedures for the department, and as necessary, works with departmental information system coordinators.
• Participates in the creation and maintenance of departmental standard operating procedures and System Requirements document relating to the system management tools and system use.
• Evaluates new products and services for potential application within the health authority.
• Represents the department as required on regional and national user group conferences, corporate committees, task forces, and teams. Makes presentations on departmental initiatives as required.
• Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel.
• Performs other related duties as assigned.

Qualifications:

• Baccalaureate in the area of Food Services/Nutrition Management from an accredited university and/or 
• Current registration with the College of Dietitians of British Columbia or Canadian Society of Nutrition Management (CSNM), and 
• Five (5) years' experience with current food and nutrition information systems, preferably in a hospital environment. Hospital Food Service experience preferred.

To Apply - Follow the link to the hiring company for further information.