Marquis offers 2 positions in Kelowna .... Great compensation package!
Marquise Hospitality has recently just had two (2) exciting
opportunities for Manager of Support Services positions become available in
beautiful Kelowna, BC!
Positions are offering a very competitive salary as well are
bonus eligible up to a potential 20% of base salary!
Interested?
Please email
your Cover Letter and Resume directly to: matt.bateman@compass-canada.com
Compass
Group Canada is the leading foodservice and support services
company in Canada with over 26,000 associates and annual managed revenues of
$1.8 billion in 2013. Employing 500,000 associates worldwide, its parent
company, UK-based Compass Group PLC had revenues of £17.6 billion in 2013.
Our
vision for growth and success is a powerful one, to combine fresh ideas
with the industry’s greatest talent -- Great People, Great Service, Great Results!
Marquise Hospitality specializes in providing
dining, housekeeping, laundry, maintenance and front desk reception services
within Retirement and Long Term Care communities across Canada. We understand
that senior living residences are vibrant communities. Our employees create a
hospitality-style, ‘resident first experience’ culture, where service
excellence is paramount and our mission is to enrich the lives of the residents
we serve. Our expertise is offering programs appropriate to each residential
community, continually demonstrating our commitment to wellness and providing
residents, their families and clients with as much choice in our services and
offerings as possible.
Position: Manager of Support Services (2 separate
positions)
Location:
Kelowna, BC (Smith Creek & Mill Creek)
Overview: We are
seeking a talented and dedicated individual who is as passionate about
providing great food and environmental management service as we are. Being a preferred employer, we retain the
finest employees, set the highest standard for personal advancement, and focus
our talents on one main goal - customer satisfaction.
To achieve our goals we
need people who concentrate on employee and customer satisfaction and are
driven by their “can-do” attitude.
This position is responsible to supervise and manage the staff and
operations to ensure quality standards are met and maintained in all areas
including administration, staffing/scheduling, client/customer relations,
production and knowledge of healthcare systems for all aspects of the Food,
Housekeeping, Laundry and Maintenance services.
Duties:
- Human Resource and Labour Relations management including complete administrative and personnel files, collective agreement, hiring, training and discipline
- Managing the day to day operation to ensure all contractual service levels are met.
- Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner.
- Maintain appropriate budgetary and cost controls including inventory controls
- Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families.
- Conduct regular training in-services and staff meetings as required and with the Support Services Team.
- Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
- Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks is required.
- Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place.
Required Qualifications
·
Eligible to
obtain membership in the Canadian Society of Nutrition Management (CSNM)
- Minimum two years previous Management experience or equivalent supervisory role in a long term healthcare setting
- Excellent verbal and written English language communication skills.
- Proficient with MS Office Applications, Word, Excel and Power Point
Thank you for your interest in a career
with Compass Group!
Interested?
Please email
your Cover Letter and Resume directly to: matt.bateman@compass-canada.com
Compass
Group Canada is the leading foodservice and support services
company in Canada with over 26,000 associates and annual managed revenues of
$1.8 billion in 2013. Employing 500,000 associates worldwide, its parent
company, UK-based Compass Group PLC had revenues of £17.6 billion in 2013.
Our
vision for growth and success is a powerful one, to combine fresh ideas
with the industry’s greatest talent -- Great People, Great Service, Great Results!
Marquise Hospitality specializes in providing
dining, housekeeping, laundry, maintenance and front desk reception services
within Retirement and Long Term Care communities across Canada. We understand
that senior living residences are vibrant communities. Our employees create a
hospitality-style, ‘resident first experience’ culture, where service
excellence is paramount and our mission is to enrich the lives of the residents
we serve. Our expertise is offering programs appropriate to each residential
community, continually demonstrating our commitment to wellness and providing
residents, their families and clients with as much choice in our services and
offerings as possible.
Position: Manager of Support Services (2 separate
positions)
Location:
Kelowna, BC (Smith Creek & Mill Creek)
Overview: We are
seeking a talented and dedicated individual who is as passionate about
providing great food and environmental management service as we are. Being a preferred employer, we retain the
finest employees, set the highest standard for personal advancement, and focus
our talents on one main goal - customer satisfaction.
To achieve our goals we
need people who concentrate on employee and customer satisfaction and are
driven by their “can-do” attitude.
This position is responsible to supervise and manage the staff and
operations to ensure quality standards are met and maintained in all areas
including administration, staffing/scheduling, client/customer relations,
production and knowledge of healthcare systems for all aspects of the Food,
Housekeeping, Laundry and Maintenance services.
Duties:
- Human Resource and Labour Relations management including complete administrative and personnel files, collective agreement, hiring, training and discipline
- Managing the day to day operation to ensure all contractual service levels are met.
- Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner.
- Maintain appropriate budgetary and cost controls including inventory controls
- Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families.
- Conduct regular training in-services and staff meetings as required and with the Support Services Team.
- Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
- Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks is required.
- Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place.
Required Qualifications
·
Eligible to
obtain membership in the Canadian Society of Nutrition Management (CSNM)
- Minimum two years previous Management experience or equivalent supervisory role in a long term healthcare setting
- Excellent verbal and written English language communication skills.
- Proficient with MS Office Applications, Word, Excel and Power Point
Thank you for your interest in a career
with Compass Group!
