Dining Room Manager - Granville Gardens

Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, and you’ll also have a lot of fun doing it. Want to join us?

ACCOUNTABILITY OBJECTIVES:
Responsible for food preparation, employee management, administration and customer service. Administrative job duties often include managing inventory, merchandising, controlling expenses and product quality, inspecting stores and invoicing all within the guidelines of licensing and regulatory standards.

BACKGROUND / QUALIFICATIONS:
Minimum of grade 12.
Completion of Cooks’ Journeyman paper or equivalent and/or completion of Food and Beverage course.
BC: Red Seal; Food Safe level II; Serving it Right.
A minimum of two years’ experience in volume food preparation at a Cook I or II level.
Computer skills (e.g., proficient in Word and Excel, must be familiar with on line ordering systems and dietary software).
Demonstrated leadership skills (e.g., Verve Senior Living Competencies).
Communication skills written and verbal in English.
Clear criminal records check/ Back Check or BC Ministry of Justice.

KEY RESPONSIBILITIES:
Prepares food for residents and guests in accordance with food safety regulations, the approved menu and production methods best suited for nutritional quality and appearance:

• Plans an appetizing, well-balanced nutritious menu in accordance with Canada’s Food Guide and dietary needs and wishes of residents
  Ensures weekly menus are been approved by a recognized dietitian, including in-season local products
  Supervises ordering for and distribution or resident meals
  Collaborates with all departments to provide refreshments/snacks
  Ensures that food samples are taken and labelled as per regulations
  Ensures all temperature records are taken and documented as per regulation
  Controls expenses through re-purposing leftovers, portion control and waste management protocols
  

A satisfactory dining experience for each resident or guest:

• Ensures food temperate is maintained or cooked in smaller batches if necessary
  Plates and garnishes meals in an attractive manner
  Enhances choices through menu options and an array of condiments for individual preferences
  Provides an assortment of alcoholic beverage choices, if applicable
  Ensures all service practices meet hospitality standards
  Initiates audits regularly for on-going feedback
  Attends interdisciplinary committee meetings regarding nutritional issues
  Chairs the food advisory/resident food committee meetings
  

Serves as a member of the leadership team and contributes to the overall operations of the residence in alignment with the vision and values of Diversicare/Verve Senior Living:

• Participates in the strategic planning process
  Participates and contributes during the operations meeting
  Participates in Continuous Quality Improvement (CQI/VQI)
  Makes recommendations regarding development/modification to policies and procedures
  Attends regional dining services meetings
  
• Provides ongoing leadership & develops employees to ensure adequate service and the attainment of job standard levels:
  Conducts annual performance appraisals and addresses performance issues
  Recruits, interviews and selects candidates
  Coaches, mentors and develops employees
  Orients new employees and conducts training as required
  Holds regular ongoing department meetings to communicate and update as per Verve policies and procedures
  Develops/updates job routines

Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System (WHMIS). This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.
Oversees staff scheduling to include shift changes, vacation and leaves of absence.
Participates in and supports the financial management of the residence:

• Provides input into the preparation of the capital and operational budgets,
• Manages the department finance (budget) including inventory
• Initiates protocols for portion control and waste management
• Reviews and promotes initiatives that generate revenue (staff & guest meals, buffets, catering, etc.)
• Provides input for variance reports on financial statements

Complies with all corporate policies and procedures.
Completes all required mandatory training/education.

TO APPLY: FOLLOW LINK TO COMPANY WEBSITE 

"We accommodate persons with disabilities in the recruitment and hiring process."
All offers of employment are subject to a Criminal Background Check. We thank all who apply; however, only candidates under consideration will be contacted.