Catering Coordinator - UBC Food Service

Job ID:    36287

Location:                Vancouver - Point Grey Campus

Classification Title:Catering Coordinator-Food Serv

Department:             Food Services

Salary:                     $25.08 (Hourly)

Part-Time

Closing Date:  2019/12/22

Guiding principle: "Midpoint" of the hiring salary range means the individual possesses full job knowledge, qualifications and experience.

Job Summary

To promote and sell catering services. To plan and coordinate on-site catered events, supervise catering workers, perform related administrative duties.

Organizational Status

Reporting to the Catering Manager, works closely with Assistant Catering Manager and Executive Chef. Publicly represents Scholars Catering, UBC Food Services with UBC department representatives and off campus clients.

Work Performed

• Meeting with potential customers and existing customer base to introduce and sell ScholarsCatering services. Having follow-up meetings as required.
• Advising customers on appropriate menu options, sequence of service and budget alternatives.
• Preparing catering contracts for clients with Scholars software program.
• Ordering related rental equipment, submitting staff requirements for each event, and preparing floor plans, table set ups and buffet layouts.
• Supervising and coordinating workload of up to 20 employees. Ensuring employees meet Scholars Catering customer service standards.
• Supervising and participating in on-site setup, service, and tear down of events.
• Training catering workers. Following up on training to ensure an understanding of the material covered and recommending training requirements to Catering Manager. Demonstrating plating and portions for meal service and buffets.
• Ensuring the quality of service and product is up to department standards. Taking action with production or servers and making recommendations as required.
• Monitoring and reviewing cost controls like labour cost, food cost and waste, liquor cost, overhead expenses with Catering Manager.
• Suggesting menu alternatives ongoing basis.
• Participating in related day to day office administrative duties, including but not limited to answering telephones, record keeping, filing, performing basic calculations, typing correspondence, and inventory.
• Promoting Scholars catering products, services, and specials via brochures, point of sale material, web site and posters on desktop publishing programs. Circulating advertising materials and coordinating promotional mail outs to customer base as required.
• Arranging for feedback from clients on events and following up on customer complaints and concerns.
• Contacting employees for coverage of last minute vacancies of shifts.
• Monitoring and ensuring safety standards are adhered to at all times.
• Relief of catering floor staff and office staff as required.
• Performing other related tasks.

Supervision Received

The position works independently and reports to the Catering Manager.

Supervision Given

Supervises up to 20 catering workers.

Consequence of Error/Judgement

Position reports to the Catering Manager. Inaccurate judgment could impact the credibility of the department and could have a direct result on sales. Poor decisions as a supervisor could result in poor quality of food and service with an impact on sales of an ancillary department.

Qualifications

• High School graduation and Food Safe Level 1 
• Certificate. Food Service Management course or equivalent in education and experience. 
• 4 years relevant experience. 
• Two years' experience in a catering sales / co-coordinator related position from a hotel, banquet or convention facility.
• Effective oral and written communication, organizational abilities, supervisory skills, presentation techniques and interpersonal skills. 
• Ability to work independently, sell and market a product line, coordinate various projects and meet deadlines.
•  Must be able to work flexible hours. 
• Ability to type 30 wpm. Computer experience required (Word, Excel, electronic mail and desktop publishing preferred). 
• Must have a valid driver's license. 
• Must have Food Safe level one and Serving it Right.

To Apply: 

Follow this link to University website 
 

Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.