JOB DESCRIPTION
Job Title: Manager, Support Services, Food OperationsWork Site:Business Initiatives & Support Services (BISS), Contract & Operational Services - Peace Arch Hospital
Status: Regular Full-Time
Start Date: As soon as possible
Hours:0800-1600, with Saturday, Sunday, and statutory holidays off
Reference#: 124551-mhs
The Business Initiatives & Support Services (BISS) Team is looking for a Manager, Support Services, Food Operations at Peace Arch Hospital!
As the Manager, Support Services, Food Operations you will:
- Be responsible and accountable for the leadership and food operations staff management, in-house patient & resident food service and retail food services within the assigned Lower Mainland site/facilities that may include facilities of Vancouver Coastal Health, Providence Health Care, Provincial Health Service Authority and Fraser Health (reference as Lower Mainland BISS).
- Be responsible and accountable for understanding and implementing BISS policies and service standards, creating and leading key operational projects (as assigned) and supporting other colleagues with similar responsibilities
- Create and maintain a specific Service Level Agreement (within the BISS template and framework approach) for their facilities/sites and the SLA will include all BISS support services.
- Together with the colleagues of Contract & Operational Services team and the Regional Director, be responsible for building and maintaining exceptional customer and, as appropriate, operational vendor relations that deliver consistent performance to commonly required standards.
- Anticipate major changes at their site/facilities that impact services, and plans and implements mitigating strategies.
- As a member of the Contract & Operational Services Management Team, the incumbent is expected to participate in a respectful and productive manner, provide and accept thoughtful counsel and advice, and fully support decisions made by this team.
QUALIFICATIONS:
Education & Experience
- Baccalaureate in Dietetics or Nutritional Science from an accredited university is required.
- Graduate of Dietitians of Canada accredited Dietetic Internship Program, Current Registration with the College of Dietitians of British Columbia.
- At least 5 years of recent working experience in a food operations management role in a health facility is required, or a combination of education and experience.
Knowledge & Abilities
- Broad knowledge of health facility support service operations.
- Comprehensive knowledge in contract management, and cost/benefit analysis.
- Practical understanding of contract law and commercial terms & conditions.
- Extensive experience in managing partner/vendor relationships.
- Extensive experience in managing projects to achieve results.
- Broad knowledge of the BC Health Care Industry environment.
- Effective leadership and communication skills to foster a respectful and motivating environment.
- Competently utilizes spreadsheet and word processing applications at an intermediate to advanced level and has a comprehensive knowledge of computerized purchasing systems, including e-commerce applications.
- Strong analytical, organizational, communication, interpersonal and administrative skills.
HOW TO APPLY
Apply through the website HERE.
Only short-listed applicants will be contacted for this posting.
***Employees of VCH must apply via the Internal Application Process. Refer to the https://my.vch.ca/working-here/job-postings site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***
Thank you for your interest in Vancouver Coastal Health.