JOB SUMMARY
Position: Assistant Food & Beverage Manager
Company: Rosewood Hotel Georgia
Job Location: Vancouver, British Columbia, Canada
Type: Full time
Work Performed:
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Develop new and maintain repeat business through effective guest relations.
- Ensure accurate record keeping including, but not limited to, food and beverage sales by meal period vs. forecast and other data as necessary.
- Constantly monitor and document staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel. Handle disciplinary problems and counsel employees according to hotel progressive discipline standards.
- Ensure that the outlets and banquets operation runs smoothly and effectively in accordance to the operational criteria of the property.
- Ensure that the outlet is profitable in accordance with predetermined operational budgets.
- Support the development of budget, concepts and objectives and manage within those approved plans. Achieve/ exceed goals and budgets.
- Coordinates with the Culinary team for the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.
- Assist in monitoring, analyzing, and controlling of labor and inventory costs.
- Assist in developing and implementing new department operating policies and procedures as required.
- Ensure occupational health and safety standards are maintained for the team.
- Exercise Serving it Right parameters and maintain complete knowledge and strictly abide by liquor regulations, particularly those prohibiting service to minors, intoxicated persons and impaired driving.
- Check storage areas for proper supplies, organization and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies.
- Conducts daily pre-shift meetings with dining room supervision and staff.
- Maintains a consistent focus on cleanliness throughout all areas.
- Participation in rotation of Weekend Manager on Duty.
- Attend Rosewood Daily Review and ensure that departmental daily reviews are conducted for every shift with the department.
- Hire, train and manage, supervise, develop, discipline and counsel all food and beverage team members according to Rosewood policies and procedures.
- Model a professional, helpful and courteous manner when dealing with guests associates to reflect the Rosewood Brand Standards.
- Be a “brand ambassador” at all times and ensure brand integrity and clarity in everyday actions and conducts.
- Other duties as required and assigned.
Qualifications:
- Must have a minimum of two years in similar role, preferably in a luxury hotel environment.
- Management experience in leading, training and developing frontline employees.
- High school diploma. Diploma/degree in Hospitality/Culinary Management preferred with proven record in delivering operating results in high volume banquet operations in four/five star hotels.
- Management experience in unionized environment.
- Professional presentation with a guest service focused.
- Attention to detail with the ability to multi-task and follow up to ensure completion of tasks.
- and satisfactorily communicate with guests and co-workers to their understanding.
- Proficient in MICROS, knowledge of Microsoft Office.
- Licenses & Certifications: Serving it Right, Food Safe.
- Fluency in written and oral communication in English. Additional language will be an asset.
- Must be able to exert physical effort in transporting 75 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods,
- Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
To Apply - Follow the link to the company website for further information.
