JOB SUMMARY
Position: General Manager
Company: Holy Family Hospital
Job Location: Vancouver, BC
Work Performed:
Business
& Financial Acumen
- Develop new and
emerging business solutions for continuous growth and effective day-to-day
operations
- Build and analyze budget/P&L statements
- Achieve financial goals through daily analysis
of key KPI’s of business operations and monthly business reviews
- Proactive planning of
future business growth plans, including expansion of scope of services
Client
Relationships & Contract Management
- Provide local
leadership and strategic direction to build client relationships and new
business opportunities to enhance profitability
- Develop a business strategy in line with
current and emerging client needs
- Build long-term relationships with client that
add value and are based on mutual trust and partnership model
- Ensure contract delivery including commercial
and legal terms and conditions of the contract and deliver to the SLA(s)
and standards required
- Carry out regular
contract performance revisions and internal compliance audits and checks
to support the delivery of Goal Zero for the account and Sodexo compliance
People
- Lead by example;
inspire your employees to follow your own actions
- Strong employee relations through the ability
to manage diverse teams
- If applicable: Ability to build positive union
relationships
- Active participant in full HR life cycle
(recruitment, onboarding, training, performance, rewarding, career
development, etc.)
- Organization, planning
and monitoring of employee daily activities
Culture
& Compliance
- Ensure that the site
is always compliant at all times for services delivered within scope, and
ensure the rigorous means of recording these elements are maintained and
regularly reviewed
- Foster a strong health and safety culture, for
our employees and our clients and customers
- Encourage diversity and inclusion
- Advocate for corporate social responsibility
- Drive creative innovation
- Desire for continuous improvement and growth
in compliance with operating standards
- Embody Sodexo’s core
values: Service Spirit, Spirit of Progress and Team Spirit
Directs
business practices that uphold Sodexo’s mission and values
Qualification:
- 2-3 years of Assistant General Manager/Hospitality management experience in a multi-service operation
- Strong financial and food cost experience
- Educational background in Hospitality Management or Business Administration
- CSNM Certification
- Proven leadership and line management skills and the ability to build, lead and motivate a team
- Able to work on own initiative, make effective decisions and as also work as part of a team
- A good level of operational and support experience; safety first mindset
- Experience of managing a budget and interpreting financial and commercial information
- Good standards of literacy and numeracy with sound financial acumen
- Strong organizational skills and ability to react to suit operational support requirements, must be able to organize time effectively and prioritize tasks to cope with fluctuating workloads.
- Excellent stakeholder management skills
- Competent IT skills including MS office
- Experience in unionized environments
To Apply - Contact Michele Matheson at Michele.matheson@sodexo.com or 604-345-4391 for further information
