Business Title: Regional Manager, Support Services, Food Operations
Company: Vancouver Coastal Health
Working Site: VGH 12th & Oak
Full/Part Time: Temporary Full-Time
Desired Start Date: As soon as possible, until approximately October 2022
Hours: 0800-1600. Days off: Saturday, Sunday, Statutory Holidays
WORK PERFORMED
Desired Start Date: As soon as possible, until approximately October 2022
Hours: 0800-1600. Days off: Saturday, Sunday, Statutory Holidays
WORK PERFORMED
- Be responsible and accountable for all aspects of the planning, organizing and directing management and staff and activities of food operations for designated multiple sites, that may include facilities of Vancouver Coastal Health, Providence Health Care, Provincial Health Service Authority and Fraser Health (reference as Lower Mainland Business Initiatives and Support Services (BISS)).
- Be responsible for monitoring the performance of contracted support services and customer service management. However, the primarily responsibility will be for Fraser sites as assigned with in-house food operations.
- Be responsible and accountable for developing, implementing and understanding BISS policies and service standards, creating and leading key operational projects (as assigned) and supporting other colleagues with similar responsibilities.
- Upon requirement, lead health authority and provincial food policy committees and working groups.
- Be responsible for leading and developing food service functional program plans for new builds and redevelopments (within the health authority’s template and framework approach) for their facilities/sites.
- Be responsible for building and maintaining exceptional customer and operational service provider relations that deliver consistent performance to commonly required standards.
- Anticipate major changes at their designated site/facilities that impact services, and plan and implement mitigating strategies.
- Be expected to participate in a respectful and productive manner, provide and accept thoughtful counsel and advice, and fully support decisions made by this team.
Education & Experience
- Baccalaureate in Dietetics or Nutritional Science from an accredited university and current registration with the College of Dietitians of British Columbia
- Minimum seven (7) years’ recent, related working experience in a food operations management role in a health facility or an equivalent combination of education, training and experience.
Knowledge & Abilities
- Demonstrated leadership ability and highly develops interpersonal and communication skills.
- Broad knowledge of health facility support service operations.
- Comprehensive knowledge in contract management, and cost/benefit analysis.
- Practical understanding of contract law and commercial terms & conditions.
- Extensive experience in managing partner/service provider relationships.
- Extensive experience in managing projects to achieve results.
- Broad knowledge of the BC Health Care Industry environment.
- Effective leadership and communication skills to foster a respectful and motivating environment.
- Competently utilizes spreadsheet and word processing applications at an intermediate to advanced level and has a comprehensive knowledge of computerized purchasing systems, including e-commerce applications.
- Strong analytical, organizational, communication, interpersonal and administrative skills.
- Physical ability to perform the duties of the position.
