JOB SUMMARY
Position: Support Services Manager
Company: Compass Group
Job Location: Chilliwack, BC
Rate: $55,000
Job Type: Full-time, Permanent
Work Performed:
- Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
- Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Unit Manager, Regional Director, Unit Manager and client.
- Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
- Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
- Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
- Active participation in the Health and Safety Committee for the facility.
- Ensure all Marquise staff is appropriately trained in and follow infection control programs.
- Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
- Attend client meetings as applicable to the areas in housekeeping and laundry.
- Interact with suppliers and vendors as it relates to housekeeping and laundry services.
- Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
- Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
- Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
- Recommend equipment and supplies needed for housekeeping and laundry operations.
- Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
- Act as the main liaison with the Environmental Public Health officer and other regulatory bodies, as applicable as it relates to environmental services.
- Participate in the completion of the Balanced Scorecard for the unit.
- Meet and check-in with the client on a regular basis and attend meetings as requested.
- Take the lead and coordinate schedules for environmental special projects.
Qualification:
- Three years of management / supervisory experience in healthcare, facilities, environmental services and or hotel.
- Excellent communication skills, both verbal and written.
- Proficient computer skills, specifically with Windows.
To Apply - Follow the link to the hiring company website for more details.
