JOB SUMMARY
Position: Shift Manager, Food and Beverage
Company: River Rock Casino Resort
Job
Location: Richmond, BC
Full/Part
Time: Full-time / Permanent
WORK PERFORMED
River Rock Casino Resort is seeking a qualified, detail-oriented individual to fill the role of Shift Manager, Food & Beverage. The successful candidate will be responsible for the day to day activities of the Food and Beverage operation(s) or Bar Operations on a shift basis while establishing a safe and welcoming work environment for all employees. In this role, you will be responsible for assisting with the planning and directing of F&B operations, ensuring adherence to all policies and procedures, maintaining food and beverage labour costs, sources out new products and services, motivates and leads by example and provides a learning environment. The Duty Manager, Food & Beverage also develops Performance Objectives and delivers Performance Evaluations for direct reports and assists with the implementation all new F&B or Bar Operations projects. Superior public relations and a professional manner must be exhibited at all times.
- Scheduling and supervising employees
- Assigning shift work assignments
- Monitoring cash outs and forwarding discrepancy reports to management/accounting
- Completing shift reports for management and for the next shift
- Directing the day-to-day activities of Food & Beverage employees
- Organizing and assisting with conducting monthly inventory count and forwarding inventory reports to management
- Assisting in maximizing the revenues of the outlet or bar while minimizing operating costs
- Developing and cultivating Great Experiences and Memories with all stakeholders (guests, ownership and employees)
- Ensuring compliance with licensing laws, health and safety and other statutory regulations
- Performing other duties as assigned or directed
QUALIFICATIONS
- Post-Secondary hospitality or hotel education or suitable combination of education and experience
- Minimum 1 year food and beverage team lead experience
- SIR, Smart Serve or IGB Certificate
- Food Safe Level 1 & 2 Certificate
- Computer literacy in MS Office
- POS experience
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
- A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
- A willingness to learn, develop and achieve new skills for personal and professional development
- Live GCGC’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
- A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence
Candidates must be ready and willing to work a flexible schedule, including graveyards, weekends and holidays. The hours of work will be based on operational and business needs.
Benefits:
- Dental care
- Extended health care
- Vision care
Licence/Certification:
- Serving it Right Certificate (preferred)
- Food Safe Level 1 Certificate (preferred)
HOW TO APPLY
To Apply - Follow the link to the company website for further information.
