JOB SUMMARY
Position: Director of Food and Beverage
Company: Banff Jasper Collection by Pursuit
Job Location: Banff, AB
Job type: Regular, Full-Time
WORK PERFORMED
- Continue to drive exceptional guest and team experiences
- Assisting and investing in hiring talent, training, coaching, development and retention of team members
- Lead the day-to-day operations focused on consistently delivering exceptional guest service standards and increasing sales
- Create a culture of empowerment, teamwork, continuous improvement and a passion for providing exceptional service
- Anticipate challenges with a collaborative solutions driven strategy that will enhance the performance of the Gondola food and beverage operations
- Preparation of monthly forecasting and reports and assist in the development, implementation and monitoring the budget to maximize revenues.
- Participate in the budgeting process – develop, implement and manage the budget, forecast, inventory and operating cost for the various outlets to maximize revenue and manage expenses
- “Safety First”. Team and guest safety is our first priority to maintain our reputation as an industry leader
- Ability to manage all F&B and day-to-day operations within budgeted guidelines
- Work with Group and Event Management to deliver high standards in all cooperate events
- While reporting to the Director of Food & Beverage, establish strong partnerships with the Gondola leadership team and all Pursuit Collection leaders.
- Collect, communicate and lead the efforts to know and understand our guests, guest trends, innovation, and product development
- Be with the team and guests to obtain feedback on product quality and service levels; follow up and communicate feedback from guests and team to improve overall experience
- Assist with planning, innovation and execution of functions and events
- Creatively assist in development and implementation of F&B promotions for Sky Bistro, Northern Lights and Castle Mountain Coffee Company
QUALIFICATIONS
- 10+ years of experience in elevated hospitality and travel industries experiences
- Proven high end food and beverage leadership experience
- Wine knowledge and fine dining management experience
- Thrives in a fast paced and high energy work environment
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Proven creativity and inspiring food and beverages trends and best practices
- Experience with best in class operating systems, training, staff development and the operational management of large and complex operations
- Expertise in building relationships and working on teams across all levels of an organization, particularly with operating teams, line supervisors, seasonal staff from a broad range of cultural and ethnic backgrounds
- Able to create “followership” through modelling our core values and best practices
- Experience with financial management and creating strong employee and guest satisfaction
- Ideal candidate would have strong experience across a broad range of food and beverage activities, meetings/events and functions
- To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
