Restaurant Operations, Director - Vancouver

JOB SUMMARY

Position: Restaurant Operations, Director
Company: Accor HQ
Job Location: Vancouver, BC

Job Type: Full-time

WORK PERFORMED

• Overseeing all outlets, Lobby Lounge and Raw Bar, Botanist Restaurant, In Room Dining, Cabana Bar, and Banquets under the Director, Food & Beverage
• Review forecast and budget and oversee
• Oversee all Recruitment, Training & Development, and Performance Management of the Food & Beverage division
• Oversee all guest satisfaction metrics
• Monitor inventory, operating pars and oversee plan purchasing
• Ensure that all information is widely shared and communicated throughout the Hotel, the Food & Beverage Division, and in all Marketing communications
• Oversee all areas of the atmosphere: includes maintenance, cleanliness, and music
• Review staff onboarding to ensure colleagues are set up for success
• Review weekly work schedules for all personnel in accordance with staffing guidelines and adjust schedules to meet business demands
• Regularly audit outlets and review competitive set
• Oversee payroll and accuracy
• Create a positive culture and working environment where the workplace is structured to encourage and support employees to achieve their goals and succeed
• Meet outlet managers to review schedules, assignments, anticipated business levels, changes, and other information pertinent to the job/company performance

QUALIFICATIONS

• Hospitality Management and/or Food & Beverage Management Degree or Diploma preferred
• 6 years' experience in a multi-faceted Food & Beverage operation, including 4 years’ experience as a department head, preferably in a luxury/upscale setting, preferably including  free standing restaurant experience, Banquets, IRD & Stewarding.
• Successful record leading teams that have effectively made progress on guest satisfaction and service delivery
• Ability to work effectively and collaboratively in a demanding, multi-cultural, diverse environment within required deadlines
• Must be flexible to work schedule which includes evenings, weekends and holidays
• Proficient with Micros, Avero and MS Office or similar an asset

To Apply - Follow the link to the company website for further information.