JOB SUMMARY
Position: Multi-Unit Food Services Manager
Company: Compass Group
Job Location: Sidney, BC
Job type: Full-time
Job Location: Sidney, BC
Job type: Full-time
Salary range: $60,000 a year
WORK PERFORMED
- Promoting a passion for service and salesmanship
- Day to day shift management. The goal is for the service manager to be familiar with all day parts. Primary responsibilities include being a guest first role model, being on the floor at peak times, ensuring appropriate service levels at all times including should periods, assisting where necessary, working with staff to improve their skills and ensuring marketing and sales opportunities are maximized.
- Recruitment, training and development, scheduling and performance management of service staff
- “4 walls marketing” to support all company and local store initiatives
- Developing and participating in a positive working environment and maintaining open communication between management and staff, between front of the house and back of the house staff.
- Ensuring all standards and policies are followed, including those related to safety, food preparation or finishing, timing and cleanliness.
- Achieving financial targets related to the front of house, including cheque average, labour cost and productivity goals.
- Staying current with operations review and guest service.
- Minimum 3 years related management experience in an equivalent, branded retail foodservice setting (Quick Service Restaurant)
- Proven financial management skills including ability to control product and labour costs on a weekly basis
- Experience with food service catering, bartending & cash handling skills
- Strong managerial / supervisory skills and capable to motivate, lead and develop staff
- Superior customer service skills
- Excellent communication skills (written and oral)
- Knowledge of Microsoft Office, Excel and POS System an asset
- Advanced Food Service Training (AFST) is a must or will complete AFST within 90 days of hire
