Assistant Director, Banquets - Jasper, AB

JOB SUMMARY

Position: Assistant Director, Banquets
Company: Fairmont Hotels & Resorts
Job Location: Jasper, AB
Job type: Permanent, Full-time

Job salary estimated: $72,200 - $91,500 per year

WORK PERFORMED

• Consistently offer professional, friendly and engaging service
• Follow departmental policies, procedures and service standards
• Direct and manage all activity related to the Banquet department, ensuring all service standards are followed
• Ensure all functions maintain a first class and positive visual impact; including ambiance, décor and service delivery
• Coach and train the Banquet leadership team in all aspects of the department
• Assist with the Recruitment and Training for the Banquet Department
• Follow the annual budget and administer it in a fiscally responsible manner
• Ensure all financial reporting is maintained and accurate billing for each banquet meeting is recorded
• Respond to guest concerns and react quickly and professionally
• Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required
• Attend pre-conference meetings with clients to confirm all relevant details are communicated
• Work closely with the Culinary and Stewarding team to ensure all banquet requirements are in place
• Liaise with the Conference Services/Catering Department to ensure that a common vision in direction is further developed, shared, and maintained
• Balance operational, administrative and Colleague needs
• Conduct regularly scheduled departmental meetings
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
• Follow all safety and sanitation policies
• Other duties as assigned

QUALIFICATIONS

• At least 5 years of previous leadership experience in food and beverage required with minimum 3 years banquet experience
• Pro Serve certification required
• Valid Alberta Driver license required
• Previous experience in banquets or catering required
• Previous experience in a hotel banquet setting preferred
• University/College degree in a related discipline preferred
• Train the Trainer and Interaction Management and asset
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong knowledge of Microsoft Office, Word, Excel, Property Manager and Sales and Catering system preferred
• Ability to maintain complete confidentiality
• Excellent communication skills and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guests needs, remaining calm and courteous at all times

 To Apply - Follow the link to the company website for further information.