JOB SUMMARY
Position: Assistant Food and Beverage Manager
Company: Sodexo Canada
Job Location: Edmonton, AB
Company: Sodexo Canada
Job Location: Edmonton, AB
Job type: Full-time
WORK PERFORMED
- Effectively manage, direct and coordinate outlet operations.
- Strong focus on guest satisfaction/experience, driving revenues.
- Strong focus on inventory, product maintenance and ordering.
- Responsible for the maintenance of provincial and municipal licensing.
- Monitor and update Micros/Scanabar to ensure prices and taxes are accurate.
- Direct involvement in the coordination of any events scheduled in the outlets.
- Responsible for check settlement in micros upon completion of events to promote efficient billing.
- Full-fill the role of “MOD” – Manager on Duty.
- Be present on the floor to observe staff and ensure customers are satisfied with service.
- Review and maintain the standard operating procedures for all frontline staff.
- Schedule to promote highest productivity and customer service.
- Review business needs, coordinate agency requests with SDX office.
- Complete regular training and evaluation of staff to ensure professionalism and great guest experience.
- Quality control of products and presentations.
- Development of creative events to increase business while driving up revenues.
- Quarterly inventory of china, glass, flatware, linen, chairs, tables and display items.
- Attend meetings to obtain function/event information to educate and prepare staff.
- Ensure inter-department communications and processes are effective.
- Conduct regular departmental meetings to improve service / seek employee feedback.
- Establish standardized hiring practices, and training to promote retention, Schedule to promote highest productivity.
- Be aware and ensure compliance with all current Health & Safety and licensing policies and legislation.
- Review all purchases, payroll and financial projects and present to the Director of Operations – Food & Beverage for approval.
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.
- Review all purchases, payroll and financial projects and present to the General Manager or Management team
QUALIFICATIONS
- Minimum of 2 years’ experience managing/supervising in a food service environment
- Post-secondary degree or diploma in hospitality or related area
- Experience with large volume catering and event sales
- Ability to handle flexible work schedule, including evenings and weekends as required
- Ability to walk moderate distances and stand for extended periods of time 4 – 8 hours (Long period standing required during events)
- Ability to lift, carry and move items of up to 50 lbs.
- Experience working in unionized environment an asset
- Strong organizational, administrative and time management skills
- Competent computer skills, particularly with Microsoft Office and event management software
- Excellent interpersonal and communication skills, both oral and written with strong problem solving skills
- Excellent organizational and time management skills with an ability to multi-task on a regular basis
- Ability to work well as a member of a team, ability to collaborate with others in a fast-paced environment
- Creative initiative with the ability to react quickly to customer requests
- Ability to handle stress and maintain composure with clients and team members
- Food Handling Certification – HACCP or CRFA or Equivalent Certification
- First Aid & CPR an asset
To Apply - Follow the link to the company website for further information.
