JOB SUMMARY
Position: Food Services Manager
Company: Civeo
Job Location: Kitimat, BC
Job type: Full-time
WORK PERFORMED
- Managing the day-to-day food & beverage operations within the Lodge, supervising and managing employees, and maintaining and elevating service, food safety and sanitation standards.
- Reviewing staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensuring that all standard operating procedures for revenue and cost controls are in place; that all food safety, sanitation, energy management, and preventive maintenance standards are consistently met.
- Developing and maintaining analytics around food cost, waste, production, etc.
- Leading the food & beverage team by establishing and maintaining open & collaborative relationships with employees, reviewing employee satisfaction surveys to identify and address employee problems or concerns.
- Ensuring exceptional customer service is being provided to guests, through leading by example and empowering employees with a focus on continuous improvement.
- Inventory management of food & beverage facilities to ensure fulfillment of guest needs.
- Participating as a key member of the Lodge Management Team, in delivering excellent guest and employee services in a profitable manner.
- Conducting regular audits to ensure company & regulatory standards are met.
- Adhere to safety policies and procedures by following company Safe Work Practices and Standard Operating Procedures.
- Direct support in the day-to-day operations for the housekeeping and front desk departments including, but not limited to, such things as scheduling, employee management, purchasing, etc.
QUALIFICATIONS
- Post-secondary education in Food Service Management, Hotel & Restaurant Management, Hospitality, or Business Administration
- 3-5 years progressive food & beverage, culinary, or related professional area experience, including leading and managing people
- Proven track record of motivating and empowering people to meet or exceed goals, and to provide the highest quality experience for guests
- Strong understanding of forecasting, budgeting, scheduling, productivity, inventory controls, P&L analysis, food & beverage cost controls
- Sound knowledge and passion for food & beverage operations
- Superior communication skills in English, both verbal and written
- Proficient in MS Office programs
- Must have a valid driver’s license, with a 5-year driving record satisfactory to Civeo’s driving criteria.
- Must provide confirmation of a clear criminal record.
