Hospitality Manager - Food & Beverage

JOB SUMMARY

Position: Hospitality Manager - Food & Beverage
Company: Rocky Mountaineer
Job Location: Vancouver, BC

Job type: Seasonal, Full time

WORK PERFORMED

• Manage delivery of all onboard services to ensure guest expectations are met or exceeded
• Support delivery of effective and efficient solutions to resolve guest issues and concerns
• Support training and coaching on all aspects of onboard service delivery
• Ensure effective delivery of all guest messaging and communication
• Ensure high standards and consistent delivery of all areas of service
• Support the onboard crew members to deliver an outstanding guest experience

QUALIFICATIONS

• Undergraduate degree in hospitality/tourism management, or a combination of technical certification and experience
• BC Food Safe (Level 2) is preferred
• Serving It Right (SIR) / ProServe
• 8+ years people leadership experience including at least 5 years leading large teams (50+ team members)
•  5+ years' experience working in the hospitaliity/tourism industry in a guest facing environment.

To Apply - Follow the link to the hiring company for further information.