JOB SUMMARY
Position: Director of Food and Beverage
Company: Fairmont
Job Location: Lake Louise, AB
Job type: Permanent, Full-time
Company: Fairmont
Job Location: Lake Louise, AB
Job type: Permanent, Full-time
WORK PERFORMED
- Ultimately responsible for leading, inspiring, and coaching the Food & Beverage team to deliver exceptional guest service, maintain colleague satisfaction, and ensure profitability.
- Conceptualize and introduce innovative, memorable, and sophisticated menus, wine lists, and cocktail offerings that evoke a sense of luxury and uniqueness.
- Oversee the development and execution of captivating promotional sales events and seasonal activities. Including oversight of annual F&B marketing calendar creation.
- Oversee Regional Mixologist and provide support to hotel and regional programming.
- Monitor and ensure compliance with LQA and Fairmont Standards through regular audits.
- Establish divisional goals and measurements resulting in a balanced scorecard across guest satisfaction, colleague engagement, shareholder value, and brand recognition.
- Through a hands on approach ensure communication of all hotel goals, strategies and updates across the division.
- Ensure the Food & Beverage division operates in full compliance with all finance and accounting standards.
- Ensure all culinary operations follow all industry and regulatory food safety standards
- Foster professional development, career growth, and job satisfaction for all leaders and colleagues within their respective departments.
- Develop strong, collaborative relationships with all supporting departments and divisions.
- Work closely with Conference Services to ensure event execution is world class and on point with all sustainability priorities.
- Ensure FCLL compliance with all AGLC licensing and regulatory requirements.
- Oversee accurate and on-target monthly financial reporting to budgets/forecasts for food & beverage revenues, expenses, and productivity.
- Responsible for the preparation of the annual Food & Beverage budget.
- Design and execute divisional capital plans.
- Act as a key contributor in developing the hotel-wide strategic goals and plans.
- As an executive committee member, assist with planning and execution of all hotel wide initiatives and events.
- Promote and enforce a clean, safe working environment, with a continuous emphasis on employee health and safety.
- Promote and ensure environmental stewardship within the division.
- Actively participate in the hotel's Executive Committee and ensure strong departmental representation on other hotel committees and activities.
QUALIFICATIONS
- Experience in Food & Beverage with extensive operational knowledge, including a minimum of 3 years in a senior leadership role is essential.
- Prior experience in a high-volume, luxury resort hotel (4 Star, 4 Diamond, +450 rooms) is advantageous.
- Proven track record in managing restaurants, bars, banquets, and experience in labor and cost control measures is essential.
- Substantial culinary, wine, and cocktail knowledge required.
- A degree in Hotel/Restaurant Management or a related discipline is highly desirable.
- Demonstrated creativity, innovation, and a willingness to take calculated risks.
- Result-oriented approach with the ability to be flexible and perform effectively under pressure.
- Exceptional interpersonal skills, complemented by superior written and verbal communication abilities.
- A firm commitment to delivering luxury experiences while maintaining an atmosphere of innovation.
