Greathall and Catering Manager - Panorama, BC

JOB SUMMARY

Position: Greathall and Catering Manager
Company: Panorama Mountain Village
Job Location: Panorama, British Columbia, Canada

Job type: Full-time

WORK PERFORMED

• Overseeing and executing all events/weddings/functions at the resort - completing post-event feedback report to check event success/plan for future events.
• Managing the day-to-day food & beverage operations within The Great Hall during winter and assist other F&B operations throughout the year. Oversight of staff and supervisors, maintaining and elevating service, food safety and sanitation standards - responding to and handling guest concerns.
• Communicating events with all outlets by having weekly event/BEO meetings
• Managing Great Hall inventories including par levels and maintenance of current equipment
• Reviewing staffing levels for both Great Hall winter service, and all catering events to ensure that guest service, operational needs and financial objectives are met.
• Make recommendations for operating & capital purchases, (e.g., china, glassware, equipment, buffet presentations, props)
• Management and development of Great Hall supervisors and lead hands during winter – setting goals and delegating to improve performance. Managing conflict resolution with efficient strategies and solutions.
• Liaise with external and internal partners, maintaining a positive relationship for quality service.
• Coordinate and execute meal plans in Great Hall.
• Development and implementation of department orientation and training
• Maximize utilization of Caterease within F & B, to improve program productivity and functionality, for the operational benefit of the entire resort. Complete program training to broaden knowledge of the program.
• Performing administrative duties relating to payroll, catering gratuities, ordering, requisitions and event billing and payment.
• Managing client relationships. Pursuing new wedding opportunities to increase wedding sales. Meet with clients and conduct tours of our event venues. Handling all catering inquiries
• Other duties that support a successful Food and Beverage Division

QUALIFICATIONS

• Serving It Right and Food Safe Level One certifications are required.
• Minimum (2) years outlet and/or Catering management or lead supervisory experience in high volume operations.
• Strong verbal, written, analytical, and interpersonal skills.
• Strong computer literacy especially with Microsoft Word, Excel, and Outlook.
• Experience with F&B POS systems is an asset.
• Ability to lead through company mission, vision, and values.
• Strategic decision maker and the ability to adjust to major changes in work tasks or work environment.
• Hands on training experience. Strong leadership skills, ability to develop and train all employees, delegate responsibility, and take action as required.

To Apply - Follow the link to the hiring company for further information.