JOB SUMMARY
Position: Manager, Food Services, Inter-Campus Operations
Company: BC Women's Hospital & Health Care
Job Location: Vancouver, BC
Job type: Full-time
Requisition # 148722
WORK PERFORMED
- Maintain a strong working knowledge and understanding of customer requirements and expectations, ensuring that all internal and external customer requirements meet established service levels.
- Establish evaluation and feedback mechanisms for internal stakeholders to support continuous quality improvement.
- Responsible for the hiring, orientation, training, and discipline of food service staff in accordance with PHSA policies, non-contract terms and conditions of employment or applicable collective agreements.
- Conduct regular quality assurance audits, compiles regular reports and monitors and ensures compliance with all quantity and quality controls and procedures and standards for sanitation and safety.
- Participate as a member in product selection committees, infection control committees, and any local Quality Assurance Committees as required. Responsible for monitoring the quality of all services provided within established and approved budgets.
- Delegate work, conducts staff performance evaluations and monitors performance to maintain daily efficiency and sanitation food service standards. Provides direction to staff through coaching, mentoring, skill and leadership development, performance and talent management.
- Create a workplace culture that is consistent with PHSA’s culture that emphasizes the identified vision, mission and values of the organization.
- Ensure that appropriate quality and safety measures are in place and compatible with regulatory, industry and provincial standards (WSBC and WHMIS regulations), all the while ensuring achievement of cost efficiency, consistency, and standardization.
- Makes recommendations regarding current and future service adjustments.
QUALIFICATIONS
- A level of education, training, and experience equivalent to Baccalaureate Degree in Human Nutrition, Food Science, Business Administration and/or a related discipline,
- Plus a minimum of five (5) years' recent related managerial experience leading food services initiatives in a health care environment.
- Recent, related experience in Food Quality Improvement and Food Policy at a management level or an equivalent combination of education, training and experience will be a key asset.
- Registered Dietitian or Certified Nutrition Manager (CNM) or eligible for certification with Canadian Society of Nutrition Management (CSNM) required.
