JOB SUMMARY
Position: Operations Manager
Company: Compass Group
Job Location: Richmond, BC
Job Location: Richmond, BC
Job type: Full-time
Job salary: $62,000 a year
WORK PERFORMED
- Lead a team of Managers, Supervisors and Associates; motivate, coach and develop direct reports and front-line staff while considering changing priorities.
- Manage all aspects of food services and operations including budgeting, financial management, and weekly analysis, in addition to maintaining both client and Compass standards to ensure a safe environment for all Guests and Associates.
- Drive revenues and minimize expenses to achieve optimal profits.
- Ensure quality control procedures are monitored and maintained, and established operating practices are strictly followed.
- Successfully implement retail programs, marketing programs, and catering services, for popular QSR units and brands.
- Ensure customer satisfaction; resolve requests, complaints, and concerns
- Monitor units’ compliance with Quality Assurance and Health & Safety policies, and initiate corrective action as required
- Minimum three years of Multi-Unit Retail Food Service/QSR management experience with branded concepts.
- Solid experience in fiscal management of multi-million dollar budgets, contracts and project costs.
- Awareness of innovative trends in retail food services.
- Excellent client relationship and verbal and written communication skills.
- Exceptional organizational skills with a strong attention to detail.
- Proficient in MS Word, Excel, PowerPoint and Outlook and demonstrate working knowledge of food service POS/IT systems.
- Available to work week days, evenings and weekends
- Post-secondary degree/diploma in Hospitality and/or Food Service Management, Hotel and Restaurant Management
- Advanced FST, Servsafe or equivalent food safety certification preferred.
To Apply - Follow the link to the hiring company for further information.
