2 Full Time positions at Vancouver General Hospital - FSS & Diet Tech

Position Title: Diet Technician/Food Service 

Supervisor Account: Vancouver General Hospital

Location: Vancouver, BC

Schedule: 2 Fulltime Positions

Compensation: $22.00/hr, benefits eligible

Flexibility in availability may be required as schedule is subject to change based on operational requirements. The operation is open 5:30am to 9:30pm, 7 days a week.

Description:

The Food Service Supervisor is responsible for co-coordinating food production, meal preparation and ensuring all staff maintains the standards for quality and service at all times. The Food Service Supervisor also ensures that safe work practices are followed and all sanitation standards are met.

The Diet Technician is responsible for ensuring diet orders are compliant and meet the provisions for nutritional care as determined by the RD to inpatients and outpatients using our nutrition software program. The diet technician is the liaison between clinical nutrition and food services.

General Duties:

•        Provides work direction, supervision and on-going training to all assigned staff in a manner which establishes and maintains high staff morale

•        Assists in scheduling, payroll and performance management as assigned

•        Promotes and maintains excellent customer relations and effective on-going communication with all levels of staff

•        Places orders, maintains accurate and timely inventories and provides daily reports related to cost control.

•        Assist with planning and executing special assignments and any required follow-up

•        Conducts weekly sanitation inspections and establishes corrective action.

•        Conducts and participates in staff meetings

•        Ensures that employees work in compliance with established safe work practices and procedures

•        Ensures that equipment and safe and healthy work conditions are maintained in their assigned area

•        Visits patients to ensure food service quality and preferences are met

•        Checks diet acceptance and suitability

•        Ensures meals and snacks provided are reflective of patient's diet order, food preferences, and any other dietary needs

•        Performs clerical duties and assists with planning and executing special assignments and follow-up

•        Sets up nourishments and marks menus as per standard diet writing guidelines

•        Acts as a liaison between Clinical and Food Service areas

•        Conducts computerized nutritional analysis of menus, recipes and food records

•        Promotes and maintains excellent customer relations and effective on-going communication with all levels of staff and clients

•        Supports the Safety Program and reports all injuries and hazardous conditions immediately

•        Other tasks, duties and assignments as directed by Manager

Selection Criteria:

•  Diploma in Food and Nutrition Management or Degree in Dietetics
•  Eligibility for membership in CSNM. ONLY CANDIDATES WHO ARE ELIGIBLE CAN BE CONSIDERED FOR THIS POSITION.
• English proficiency, verbal and written
• HACCP, WHMIS training
• Current vaccinations
• Food Safe Certification
• Security Clearance

Aptitudes:

        •   Problem Solving, Planning, and Organizational Skills

        •   Excellent Interpersonal and Team Building Skills

        •   Effective Communicator

        •   Ability to Select and Develop people

        •   Appreciate and Manage Diversity

Forward resumes to: anna.chan@sodexo.com

Part time Kitchen Manager - Coquitlam BC

 

 Kitchen Manager L.J. Christmas Manor - Coquitlam, BC   Part-time, Permanent

We are looking for a passionate, caring, mature individual to lead our Dietary team. The typical hours of work are Sunday to Thursday 1 – 6 pm with flexibility to cover other days and hours during events and music nights.

If you enjoy helping seniors, bringing out the best in others and a true desire to enhance people lives through food and customer service, we want you on our team.

Our residents are seniors who live independently and enjoy the services we offer including meals in our dining room and activities focused on health and wellness.

Role Overview

• Lead and supervise the preparation and service of meals.
• Prepare menus that meet nourishment requirements of seniors and standardize recipes.
• Arrange staff coverage and scheduling changes following established procedures.
• Responsible for purchasing, receiving, storing and controlling all departmental supplies and managing inventory controls.
• Create and control the operational budget for the Dietary department.
• Meet with resident/family to understand needs and introduce them to our dining services.
• Implement and lead Dietary Continuous Quality Improvement process.
• Promote a positive team spirit within the department and the organization.
• Ensure dietary department delivers services in compliance with Food Safe Act and the team is well educated and informed and follow effective safe work procedures.
• Select, orientate, supervise, delegate tasks and evaluate the performance of the Dietary staff including performance reviews.
• Ensure maintenance of operational records (i.e. menus, production sheets, food temperatures and refrigerator and freezer temperatures) as required.
• Participate actively and sometimes lead events, committees, meetings and training as requested.
• Keep all parties well informed of department activities.
• Assist in Union matters related to the collective agreement, labour management relations and contract negotiations.

Qualifications

• At least three years of food service management experience.
• Strong leadership skills and proven ability to supervise others and nurture a healthy positive work environment.
• A passion for menu planning, preparation and presentation.
• Proven knowledge of nutritional needs of seniors, Food Safety Act and OH&S Act.
• Experience in large quantity food preparation, financial planning and food purchasing.
• Supervisory experience in a unionized Retirement Residence.
• Excellent communication skills: written, verbal and interpersonal.
• An effective team player who works well with others.
• A whatever it takes, positive can-do attitude.
• Proficient with MS Office (Word, Excel, Outlook).
• Food safe I and II certification.
• Level I First Aid.
• Membership in the Pacific Society of Nutrition Management or equivalent is an asset.

To apply: Along with your resume please tell us why this role and the hours are an ideal fit for you. We thank all applicants for their interest, however only those chosen for an interview will be contacted.
Send resume and cover letters to: 
Kathy Knight
Projectmanager@ljchristmasmanor.com

 

Coordinator - Support Services - Full time - Smithers

COORDINATOR, SUPPORT SERVICES (#05377513)
PERMANENT FULL TIME
SMITHERS, BC

Job Summary:
The Coordinator, Support Services supervises and coordinates the day-to-day activities of Food Services and Housekeeping Services at designated sites and also oversees Laundry Services and Stores where applicable. The incumbent implements policies and procedures, manages human resources, participates in cost control measures and maintains relevant records. The position also completes special project work, as assigned. The incumbent assumes responsibility for the departments in the areas of responsibility in the absence of the Manager of Support Services.

Qualifications:

• Bachelor’s degree in the Nutrition/Dietetics field with one (1) to three (3) years’ recent experience in a similar role in a healthcare organization or industry of moderate complexity, or an equivalent combination of education, training and experience.
•  A Member in good standing with the College of Dietitians of BC and Dietitians of Canada.

Or

• Successful completion of a two (2) year Canadian Society of Nutrition Management (CSNM) accredited college program in food service and nutrition management plus courses in management and supervision.
• Three (3) to five (5) years recent, related experience in an acute care or long-term care facility.

Or

• An equivalent combination of education, training and experience.
•  Eligible for membership in the Canadian Society of Nutrition Management.

Plus

•  Certificate of proficiency in Laundry and/or Housekeeping.
•  Food Safe Level 1 and 2.
•  Experience with CBORD Food and Nutrition, or other diet software, an asset.
•  Valid BC Driver’s License and access to reliable vehicle.

Apply through: 

 http://expectmore.northernhealth.ca/ViewPosting.aspx?id=5377513&f=0-0-14--0-0

For more information please contact:
nhjobs@northernhealth.ca

Coordintor Support Services - Quesnel - Part time

COORDINATOR, SUPPORT SERVICES (#05370017) 

PERMANENT PART TIME
QUESNEL, BC

The Coordinator, Support Services supervises and coordinates the day-to-day activities of Food Services and Housekeeping Services at designated sites and also oversees Laundry Services and Stores where applicable. The incumbent implements policies and procedures, manages human resources, participates in cost control measures and maintains relevant records. The position also completes special project work, as assigned. The incumbent assumes responsibility for the departments in the areas of responsibility in the absence of the Manager of Support Services.

Qualifications:

•   Bachelor’s degree in the Nutrition/Dietetics field with one (1) to three (3) years’ recent experience in a similar role in a healthcare organization or industry of moderate complexity, or an equivalent combination of education, training and experience.

•   A Member in good standing with the College of Dietitians of BC and Dietitians of Canada.
Or
•   Successful completion of a two (2) year Canadian Society of Nutrition Management (CSNM) accredited college program in food service and nutrition management plus courses in management and supervision.

•   Three (3) to five (5) years recent, related experience in an acute care or long-term care facility.
Or
•   An equivalent combination of education, training and experience.

•   Eligible for membership in the Canadian Society of Nutrition Management.
 

 Plus

•   Certificate of proficiency in Laundry and/or Housekeeping.

•   Food Safe Level 1 and 2.

•   Experience with CBORD Food and Nutrition, or other diet software, an asset.

•   Valid BC Driver’s License and access to reliable vehicle.

Click here and apply today!

http://expectmore.northernhealth.ca/ViewPosting.aspx?id=5370017&f=0-0-14--0-0

For more information please contact:

nhjobs@northernhealth.ca

Coordinator, Support Services in Prince Rupert

COORDINATOR, SUPPORT SERVICES (#05381163)

PERMANENT FULL TIME

PRINCE RUPERT, BC

Job Summary:

The Coordinator, Support Services supervises and coordinates the day-to-day activities of Food Services and Housekeeping Services at designated sites and also oversees Laundry Services and Stores where applicable. The incumbent implements policies and procedures, manages human resources, participates in cost control measures and maintains relevant records. The position also completes special project work, as assigned. The incumbent assumes responsibility for the departments in the areas of responsibility in the absence of the Manager of Support Services.

Qualifications:

·         Bachelor’s degree in the Nutrition/Dietetics field with one (1) to three (3) years’ recent experience in a similar role in a healthcare organization or industry of moderate complexity, or an equivalent combination of education, training and experience.

·         A Member in good standing with the College of Dietitians of BC and Dietitians of Canada.

Or

·         Successful completion of a two (2) year Canadian Society of Nutrition Management (CSNM) accredited college program in food service and nutrition management plus courses in management and supervision.

·         Three (3) to five (5) years recent, related experience in an acute care or long-term care facility.

Or

·         An equivalent combination of education, training and experience.

·         Eligible for membership in the Canadian Society of Nutrition Management.

Plus

·         Certificate of proficiency in Laundry and/or Housekeeping.

·         Food Safe Level 1 and 2.

·         Experience with CBORD Food and Nutrition, or other diet software, an asset.

·         Valid BC Driver’s License and access to reliable vehicle.

Click here and apply today!

For more information please contact:

nhjobs@northernhealth.ca

Support Service Manager in Coquitlam & Surrey

CareCorp - Support Services Manager 

Location: Coquitlam & Surrey

Position Summary

Food Services

Reporting to the Site/Care Leader, the Support Services Manager is responsible for the coordination and management of an organized, safe, and cost effective Food Service Department. The manager will assess and evaluate the food preparation and safe food handling practices and procedures, in accordance with the established policies and procedures and licensing requirements, to ensure high quality, nutritious and appealing meals for the residents. Responsibilities also include hiring, scheduling/workload, supervising and evaluating Food Service, Laundry, Housekeeping staff, and administration preparation of the departmental budget.

Environmental Services

Reporting to the Site/Care Leader, the Support Services Manager is responsible for providing a clean, sanitary and safe environment at the facility and apartment in accordance with established policies and procedures and licensing requirements. The manager will regularly review Infection Control sanitation and disinfection procedures, chemical dilution solutions and preventative maintenance programs. Responsibility also include management of the laundry department and directing minor renovations/repair of the facility as well as hiring, scheduling/workload, supervising, and evaluating Housekeeping, laundry staff.
This position works in a fast-paced environment to promote a harmonious, high performance work culture that employs engaged and committed employees.

Key Accountabilities

-Effective and efficient operation of all aspects of food service operations in accordance with standards, policies and practices of CareCorp, our clients and in compliance with legislative and regulatory requirements.
- Ensuring that health and safety policies, practices, standards and legislated/regulated requirements are in place and maintained at all times.
- Implementing, monitoring, and achieving all approved food service budgets and plans. Implement corrective actions to address any variances.
-Ensures that appropriate approvals/pre-approvals are obtained for all supplier orders in accordance with budget and client/CareCorp budget and policy deliverables.
- Plans menus and collects recipes according to nutritional and therapeutic diet needs of the facility and estimates food requirements in conjunction with the site dietician.
- Establishes standards and procedures for work of housekeeping, laundry and dietary staff.  Implement, manage and maintain quality programs including regular quality audits.
-Ensuring an appropriate supply and maintenance of all required dietary supplies.
-Orders and receives all supplies and resolves discrepancies with suppliers. Reconciles inventory received to supplier invoices and provides to the designated CareCorp or client representative for payment.
-Plans and assigns duties to staff and inspects work for conformance to prescribed standards.
-Attends regular meetings with the family council and with residents to receive feedback on the food and service.
-Investigates complaints regarding housekeeping/laundry, dietary services and equipment, and takes corrective action.
-Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
-Evaluates records to forecast department personnel requirements.
-Identifies the need for repairs or replacement of furniture or equipment, and makes recommendations to CareCorp client management.
-Attends staff meetings to discuss company policies and residents’ concerns.
-Issues supplies and equipment to workers.

Qualifications and Competencies

-Grade 12 plus graduation from a post-secondary accredited two-year program in Food Service and Nutrition Management
-Certified member of the Canadian Society of Nutrition Management, or eligibility for membership
-Minimum of three years experience in the food service industry.
-Experience in a complex care or assisted living setting preferred.
-Experience managing staff (required) including a unionized environment (preferred).
- Current registration with the College of Dietitians of British Columbia (preferred)
-Demonstrated ability to effectively, tactfully, courteously and professionally communicate verbally and in writing in English with residents, families, staff, other departments and contractors.

Job Type: Full-time
Experience:

• food service industry: 3 years

Licence:

• Membership in the Canadian Society of Nutrition Management
• Current registration with the College of Dietitians of BC

Language:

• English (written and spoken)

To Apply: 

employment@carecorp.ca

UBC Food Service

Oversee the operation of a single food services unit and/or assist in the operation of a complex food services unit(s) supervising food service workers,coordinating and working with Senior Food Services Assistants as required, participating in food service work and handling related administrative duties.

Organizational Status:   

Reports to unit Manager.

Work Performed

1.  Supervises the workload of food service workers, ensuring employees meet UBC Food Services' customer service standards, FoodSafe standards and compliance with UBC Food Safety and Worksafe BC Guidelines.
2. Trains food service workers, following up to ensure an understanding of the material covered.
3. Assists with and recommends scheduling options to the unit manager.
4. Orders food supplies required for day to day operations.
5. Monitors and reviews cost controls, such as, labour costs, food costs and waste and overhead expenses, with unit manager.
6. Handles customer comments and complaints and refers to unit manager as required. Monitors customer satisfaction via surveys, comment cards, and any other types of feedback.
7. Relieves and assists food service workers as operationally required.
8. Ensures that the quality of product being produced and/or sold is up to department standards. taking action with production or making recommendations as required
9. Performs audits for food quality, food safety and sanitation, customer satisfaction and feedback; takes action with production or makes recommendations as required.
10. Participates in related day to day office administrative duties, such as, answering telephones, record keeping, filing, data entry, performing basic calculations, typing correspondence, inventory, and month end procedures. Completes and submits timesheets ensuring payroll deadlines are met.
11. Ensures that systems and procedures for daily sales, cash collections/controls, banking and ledger reconciliation are being followed; processes payments and deposits.
12. Recommends daily specials and ongoing menu changes, supporting UBC Food Services Food Vision and Values statement. .
13. Suggests and implements unit promotions including processing and delivering of You-Care packages.
14.  Ensures all kitchen equipment and point of sale systems are in working order; reports and follows up on maintenance as required.
15. Contacts employees for coverage of last minute vacancies of shifts.
16. Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.

Supervision Received

Works independently under general supervision.

Supervision Given

Supervises a large number of food service workers, involving training, assigning and monitoring work ensuring employees meet UBC Food Services' customer service standards.FoodSafe standards and compliance with UBC Food Safety and Worksafe BC Guidelines. .
Consequence of Error/Judgement
Makes decisions regarding the coordination and allocation of food service workers and acceptability of work performed; inappropriate decisions could result in poor quality of food and service with an impact on sales and customer service.

Qualifications

• High School graduation, 
• Food Safe Level 1 Certificate 
• completion of Food Service Management course. 
• Must have Serving It Right Certificate in good standing. 
• 2 years relevant experience or the equivalent combination of education and experience. 
• Demonstrated ability to work independently, multi-task, and meet deadlines, exercise initiative and work with a diverse work force. 
• Ability to work effectively in an office environment using basic computer skills including Outlook, Word and Excel. 
• Must be familiar with inventory management programs.
• Effective oral and written communication skills, along with organizational skills are required. 
• Strong supervisory, interpersonal, customer service, leadership and training skills required. 
• Ability to work flexible hours, including evenings and weekends.

.
Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.

To Apply 

go to UBC's site with this direct link:  UBC Job applications  

Support Services Manager - Williams Lake

RETIREMENT CONCEPTS

JOB DESCRIPTION   Support Services Manager

LOCATION :  Williams Lake

  SUMMARY OF POSITION:

Reporting to facility General Manager, as a member of the facility leadership team the Support Services Manager is accountable for all aspects of the day to day delivery of Food, Housekeeping and Laundry services in accordance with established regulations and corporate standards and expectations.
The Support Services Manager provides oversight, supervision, and constructive direction to assigned staff and acts as a professional role model while representing the Support Services departments.

RESPONSIBILITIES:

Include but not limited to;

1. Participates in the development of and ensures compliance with Corporate and site specific standard operating policies, procedures and other operational foundations required in the provision of Food Services, housekeeping and laundry services.
2. Participates in the management of assigned budgets.
3. Participates in the development of operational plans and goals for each department consistent with the facility / organization’s mission and strategic plan.
4. Gathers and tracks performance indicators and other surveys accurately; analyze and report to the management team as required.
5. Develops action plans in consultation with General Manager, Corporate Hospitality Support Services Manager and other corporate resources.
6. Performs and /or delegates ordering, receiving and related procurement tasks ensuring compliant application of procedures and policies.
7. Establishes and maintains inventory supply levels utilizing methods that minimize spoilage, loss and waste.
8. Hires, disciplines, recommends and / or participates in the termination of staff according to established HR policies and procedures.
9. Coordinates Support Services orientation for new employees utilizing established programs and checklists
10. Coordinates Food Services, HSPK and LNDY related in-services and annual educational opportunities for staff.
11. Evaluates staff work performance & recommends strategies for improvements as necessary.
12. Plans and delivers seasonal menus that are compliant with all related regulations, fit the residents nutritional and therapeutic needs, and meets the facility and resident’s expectations.
13. Develops and / or adjusts standardized recipes to ensure consistent high quality production outcomes including quality, nutritional & texture requirements, quantity, portion sizes, and resident satisfaction.
14. Plans, directs and supervises the preparation and service of high quality food utilizing standardized operating procedures, industry standards, and related internal and external policies.
15. Coordinates regular department meetings and participates in facility based meetings such as site leadership, OH & S, and others as required.
16.  Works with other facility departments in the planning & delivery of special events / meals and programs as required.
17.  Plans, directs and implements contingency plans in response to emergencies and / or challenges to or interruptions in services.
18. Understands and participates in quality improvement.
19. Participates in patient/ resident safety at community level.
20. Perform all other duties as required.
    

QUALIFICATIONS:

1. Graduation from a recognized program in Nutrition and Food Services Management
2. Member in good standing or eligibility for membership in the Canadian Society of Nutrition
Management and/or Registered Dietician mandatory
3. Food Safe Level 1 mandatory; Level 2 an asset
4. A minimum of two years Support Services (Food Services / HSPK & LNDY) supervisory
experience in a geriatric residential setting including direct experience managing staff.
5. Experience managing unionized staff an asset.

SKILLS AND ABILITIES:

1. High standards for customer service, food safety, physical space & environmental
cleanliness.
2. Solid understanding of infection control protocol
3. Professional appearance, and good physical health
4. Demonstrated effective planning, time management and organizational skills
5. Ability to work independently with minimal supervision
6. Ability to operate related kitchen, housekeeping & laundry equipment
7. Excellent written and oral English skills
8. Solid working knowledge of related office equipment and Windows based software
including Word, Excel and Outlook.
9. Ability to handle multiple tasks at one time.
10. Ability to establish harmonious relationships with staff, residents, families, volunteers
and visitors of the facility

To apply:

Forward resumes to recruitment@retirementconcepts.com and the applicants can quote competition number: 016-2401-18