Support Services Manager - Vancouver

Location:  Little Mountain Residential Care & Housing  Society 

Job Description

Reporting to the Senior Operations Leader, and in accordance with the Mission, Vision & Values of Little Mountain Residential Care & Housing Society, the Manager of Support Services is responsible for the overall leadership, operations and staffing of Food Services, Housekeeping, Laundry and Maintenance Services at Little Mountain Place.

Responsibilities

Including but not limited to:

• Oversees the administration of the Food Services, Laundry, Housekeeping and Maintenance departments; developing organizational systems to reflect the department’s roles.
• Develop, implement and evaluate departmental goals, objectives, policies and procedures.
• Interview, hire, orient qualified personnel. Evaluate performance and support implementation of the Attendance Wellness Program.
• Participate in the resolution of grievances and/or other labour relations matters.
• In conjunction with the Dietician, ensure that the nutritional and therapeutic requirements of the residents are met.
• Ensure all food services, housekeeping, maintenance and laundry equipment is maintained.
• Oversee the purchase and storage of Laundry and Housekeeping chemicals and other supplies.
• Organizes organization-wide education and compliance with infection control, safety and WHMIS standards in consultation with the Director of Care.
• Participate in after-hours on-call rotation.
• Perform other related duties as assigned.

Qualifications

• A recognized two-year diploma in Food and Nutrition Services Management or equivalent. (Required)
• A minimum of five (5) years of industry experience including five (5) years supervisory experience preferably in a unionized environment.
• Member in good standing with the Canadian Society of Nutritional Management.

Skills & Abilities

• Possesses the personal qualities and attitudes that respect and maintain the spirit, dignity and individuality of the residents and their families.
• Exercises considerable judgement, tact and discretion in preparing, disclosing and handling information of a confidential or sensitive nature.
• Ability to supervise staff.
• Comprehensive knowledge of health care delivery systems.
• Knowledge and experience in using MS Office software.
• Excellent verbal and written communication skills.
• Ability to establish and maintain good interpersonal relations both within and outside the facility.

 Job Type: Full-time

Experience:   supervisory: 5 years (Preferred)

License:

• Good standing with the Canadian Society of Nutrition (Required)

To Apply:

Please send your resume and cover letter summarizing your qualifications and interest to

Human Resource Coordinator 
330 East 36th Avenue,
Vancouver, BC
V5W  2Z4

Abbotsford Production Supervisor - with Saputo

A BETTER FUTURE

Everything begins with passion, a legacy from the Saputo family, which offered tasty and quality cheeses to its community. Today, after more than 60 years, the company employs more than 12 500 dedicated employees, proud of their role, who work day after day to deliver quality products to customers and consumers.

EMPLOYEE BENEFITS

Ensuring the well-being of our employees is our priority. We offer attractive working conditions and benefits to our employees and their families:

• Competitive salaries;
• Advantageous corporate agreements;
• Full range of group insurance benefits;
• Group retirement pension plan with employer contribution;
• Purchase option of company stocks;
• Group RRSP;
• Health and wellness program in the workplace;
• Assistance program for employees and their families;
• Preferred rates on our products;
• Free parking;
• Accessibility by public transportation.

SUMMARY OF TASKS

Reporting to the Production Manager, this role forms a key part of our leadership team. The Production Supervisor is responsible for leading our production employees and overseeing the day-to-day operations to ensure objectives are met for quality, safety, efficiency and cost-effectiveness in the processing and packaging of our products. The successful candidate will possess a high degree of initiative, is self-motivated and works well under pressure.

*Shift work is required as business operations are 24 hours a day, 7 days a week*

RESPONSIBILITIES

• Ensure the safe, efficient and effective use of manpower, equipment and material resources
• Provide leadership, direction, guidance, supervision, evaluation, motivation and training of production employees
• Schedule equipment and employees to meet production requirements and deadlines
• Maximize product quality and yields
• Take appropriate actions to ensure the health and safety of all workers under direct supervision, inform employees of safety hazards, consult with the joint committee and safety representative;
• Review and maintain the appropriate inventory and stock levels
• Effectively use data on a daily basis to measure and communicate trends; reinforce positive results and initiate corrective actions as appropriate
• Prepare written communication including work procedures, notices, progress reports
• Ensures that both Company and Governmental quality, sanitation and environmental standards are met working closely with Quality Assurance and Technical Services, ensure frequent review and successful implementation of Company and Governmental Policies
• Work closely with Maintenance to minimize downtime, ensure product safety and quality
• Administer the collective agreement, Company policies and standards
• Maintain effective internal and external business relationships and other duties as required

QUALIFICATIONS

• Demonstrated leadership skills, preferably in a unionized environment
• Superior interpersonal and communication skills
• 3 years’ progressive experience in a dairy or food manufacturing environment
• Proficient computer skills (Microsoft Office), analytical and organization skills
• Knowledge of Dairy operations with particular emphasis on processing, cheese making and sanitation preferred
• Post-secondary education in Food Sciences, Dairy Technology, Microbiology, Operations or Management or related field would be an asset

Job Type: Full-time

Experience:

• Supervisory/Management: 2 years (Preferred)
• Production Supervisor: 1 year (Preferred)

To apply: 

Follow this link:  Saputo Production Supervisor position
 

Penticton - FSS - Casual

 

Food Service Supervisor

Community: Penticton
Facility: Penticton Regional Hospital
Job ID: 1092483
Status: Casual


Interior Health is hiring a Casual Food Service Supervisor for the Penticton Regional Hospital.
                                   
In accordance with established vision and values of the organization, the Food Services Supervisor is responsible for overseeing the Food Service operations in the designated facilities.

The typical duties and responsibilities of a Food Services Supervisor include:

• 
  Supervises designated staff by scheduling and co-ordinating work assignments, determining related training and orientation requirements, and providing feedback to employees.
• In consultation with the Clinical Dietician, plans menus and develops recipes according to nutritional and therapeutic diet needs of the patients/residents.
• Estimates food requirements, and orders and receives supplies and resolves discrepancies with suppliers.
• Visits patients/residents and/or family members to obtain and exchange diet-related information.
• Monitors expenditures for assigned areas; makes recommendations regarding budget allocations and resolves discrepancies for the assigned areas.
• Evaluates meals being served to ensure established standards of quality and quantity are maintained.
• Coordinates meal preparation, pricing and other related duties for community based services such as Meals on Wheels
• Assists in co-ordinating and maintaining facility in-house services by coordinating cafeteria services including pricing, staffing allotment, coordinating closure of cafeteria and securing money upon closure.
• Performs recommended audits to ensure that established food service and quality assurance standards are met.
• Monitors the storage of food, supplies and related items.

Hours of work: 05:15 to 13:45, 05:15 to 12:15, 10:30 to 19:00, 12:00 to 19:00



This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week.

Penticton, the place where other people come for holidays, has one of the best year round climates in Canada. Enjoy the two pristine lakes with miles of beach and surrounded by tree lined mountains, acres of parks and wilderness trails perfect for hiking and mountain biking in summer or skiing, snowmobiling and snowshoeing in winter. Designated the "Wine Route” of the Okanagan, Penticton has over 100 wineries at its doorstep.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Everyone plays a role in the care continuum. Together, we create great workplaces...Be part of a dynamic team!

QUALIFICATIONS

• Graduation from a recognized two-year program in Food Service Supervision
• One year's recent, related experience or an equivalent combination of education, training and experience.
• * Please upload a copy of your Food Service Supervision and Food Safe certificate*
  
  Visit Jobs.InteriorHealth.ca and apply to competition # 1092483

Chef Manager for Chartwell Residence - Maple Ridge

We are always looking for empathetic, positive and passionate individuals committed to Making People's Lives Better. With over 200 residences across Canada, we have an opportunity for you that will make a difference in your life.

The Food Service Manager is responsible for all aspects of the residence’s food service department. The FSM ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members.

The responsibilities of the role include but are not limited to:

• Prepares or monitors the preparation of service daily and special event menu plans to ensure individual dietary needs are met;
• Develops and maintains effective relationships with residents and their families in order to determine individual needs, resolve issues or concerns, and evaluate resident satisfaction;
• Ensures that the meals and services provided meet or exceed residents’ and Chartwell’s expectations;
• Provides residents with a safe and comfortable environment;
• Leads and manages food services staff to achieve department goals;
• Participates as a member of the work team and provides support to the other members of the team;
• Recruits and organizes staff orientation and in-service training programs;
• Schedules and assigns work, monitors and evaluates staff performance;
• Forecasts, monitors and approves expenditures from the food services budget;
• Maximizes purchasing power while maintaining or exceeding residence quality and service standards and provincial and legal requirements;
• Develops and implements inventory control systems to maximize saving and minimize waste;
• Liaises with municipal and provincial agencies concerning health and safety issues;
• Voluntarily participates as a member of professional associations such as Canadian Culinary Federation, Canadian Food Service Supervisors Association;
• Chairs the Food Committee or Food Advisory Committee;
• Consults with the Dietitian/Director of Food and Beverage as required, to determine appropriate dietary needs for menu planning purposes;
• Ensures compliance to food safety, sanitation and overall workplace safety standards;
• Performs other relate duties as required.

The ideal candidates will possess:

• Minimum of two years supervisory experience in a volume food preparation environment in a retirement/LTC residence, the healthcare or hospitality industry;
• Successful and minimum completion of a post-secondary diploma in Food and Beverage Management from a recognized institution;
• Current qualification as a chef and in possession of a Food Service Supervisors certificate;
• Minimum of one year experience in front of house and customer service;
• Prior labour relations experience preferred;
• Excellent communication skills (both written and verbal);
• Effective interpersonal and conflict resolution skills;
• Good organizational and time management skills with the ability to multi-task;
• Customer service oriented;
• Must have working knowledge of special diets.

 To Apply:        Follow this link         Apply on company site    

Production Supervisor - CLS Catering Services - Airport Catering Services

Not a CSNM position - but it could be filled by a CSNM-er!  Perhaps this could be shared with your colleagues too.  

Seeking an experienced process driven individual who has worked in a high volume production environment. CLS Catering Services (part of LSG Sky Chef & Cathay Pacific) offers you the opportunity to be part of the inner workings of an exciting industry in a diverse and dynamic environment.

Job Description

Reporting to the Production Manager, this position while focuses on continuous improvement also manages, leads and coaches the food production team to ensure that food preparation, plating and assembly processes are completed per specifications in an efficient and timely manner while at the same time utilizing “Lean and Best Manufacturing Practices” to achieve operational excellence. Meets and exceeds company standards including specification compliance, productivity, run rates, labour and food costs, HACCP, first pass yield and portion controls.

Job Duties:

• Supervises team members on shift, which includes scheduling, work allocation, training and problem solving in a unionized environment.
• Maintains & provides reporting from various systems such as SAPMM, CBase, E-Z Labour, scheduling programs and spreadsheets.
• Reviews current methods and tools in place to help develop new processes and performs process time standards, maintains applications to assist in hours control documentation.
• Updates and maintain the program database.
• Modifies daily work assignments in accordance with airline schedules.
• Trains team members in the safe, efficient operation of equipment.
• Ensures all SOP’s & meal specifications are followed in a timely manner.
• Oversees all facets of the daily operation of food plating and assembly ensuring compliance with company standards.
• Participates in promotion and progressive discipline process of team members.
• Assists with the implementation of policies and procedures consistent with those of the organization to ensure the efficient and safe operation of the department.
• Evaluates performance and makes recommendations as required.
• Ensures quantities, specifications, service delivery and quality match and meet production logistics.
• Sets targets, measures and records productivity ensuring team members are held accountable.
• Must be able to multi task in a high volume environment while still meeting deadlines.
• Performs root cause analysis and responds to customer inquiries and complaints in a timely manner.
• Responsible for the safety of team members in accordance with established company and WorkSafe standards.
• Ensures team members are in compliance with company quality control and hygiene procedures.
• Trains and develops team members in operational matters.
• Manages team members in accordance with company policies, collective agreement and provincial labour legislation.
• Participates in meetings with managers.
• Other duties as assigned.

Skills and Abilities Required:

• Culinary or a Business Diploma desirable.
• Minimum 5 – 10 years’ proven supervisory experience in a high volume food production assembly facility in a union environment.
• HACCP and Food Safe Certificate required.
• Proven experience with process standards, scheduling and databases required.
• Able to lead, supervise and train employees, including organizing, prioritizing, and scheduling work assignments.
• Able to communicate effectively, both orally and in writing. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Skills in the use of personal computers and related software applications.
• Previous Quality Assurance experience a great asset.
• Ability to make independent decisions with defined guidelines.
• Demonstrated ability to work in a team environment.
• Must be available to work all shifts including weekends and statutory holidays.
• Possess a basic understanding of production machinery an asset.

In return, we offer an excellent compensation program including a 100% employer paid benefits package, competitive salary, pension program and hot meal supplied when working. Please note that all employment is contingent upon the selected candidate’s successful clearance of all compliance requirements such as a clear medical and criminal record.Interested? Please send your cover letter and resume quoting Job Number YVR201818.

Join the CLS Catering Services Team! CLS Catering Services Ltd. is a joint venture of LSG Sky Chefs and Cathay Pacific Airways Ltd., the world’s largest airline caterer and provider of integrated services solutions. _These include catering, buy-on-board, in-flight equipment logistics, consulting and lounge services. The company’s extensive know-how in culinary excellence and logistics has led to its’ successful entry in adjacent markets, such as train services and retail. LSG Sky Chefs delivers 532 million meals a year for more than 300 airlines at 213 airports in 54 countries. CLS operates from Vancouver, Calgary and Toronto airports and has been an industry leader in Canada for over 20 years. 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Job Type: Full-time

Experience :  5 years Supervisory REQUIRED  

To Apply:   Link to CLS Catering application

Executive Chef / CSNM - Senior Care Manager in Northern BC

 

EXECUTIVE Chef - Senior Care Services Manager (Northern BC)

iLink Global Recruiting Inc. is a professional recruitment agency.
We provide our clients with motivated and highly-skilled professionals to fill personnel gaps in their organization.
 

We are looking for a hardworking and action-oriented Senior Care Services MANAGER | Executive Chef for a well-established healthcare management company.
The position will be in-charge of overseeing kitchen-food, laundry and housekeeping services for a long term care / retirement property in Northern BC.
 

Reporting to the General Manager, and working closely with other department managers of the property, the position will ensure efficient work flow for support services, training of staff, and document all of them in a monthly summary report.
The position will pay a competitive base salary ($55-60k) with excellent suite of benefits including 4 weeks’ vacation. Schedule will be M-F | 8-5.
 

Qualifications:

• Member or Eligible to become a member of the Canadian Society of Nutritional Management
• Minimum 3 years of experience as Head Chef in a Restaurant or Manager of Support Services in a senior care home
• Ideal for candidates who would like to get out of the hospitality industry’s usual late night and weekend duties.
• Qualified applicants will be provided a full job description and more information about the retirement property (job location).

Please send your resume to Ria@iLinkGlobalRecruiting.com.
You may also apply online at:
http://ilinkglobalrecruiting.com/vancouver-recruiting-agency-job-opportunities-available-jobs/

Food Service Supervisor, UBC

Food Service Supervisor,  University of British Columbia

$20.50 an hour

Part-time

Oversee the operation of a single food services unit and/or assist in the operation of a complex food services unit(s) supervising food service workers,coordinating and working with Senior Food Services Assistants as required, participating in food service work and handling related administrative duties.

Organizational Status:      Reports to unit Manager.

Work Performed:

1.  Supervises the workload of food service workers, ensuring employees meet UBC Food Services' customer service standards, FoodSafe standards and compliance with UBC Food Safety and Worksafe BC Guidelines.
   2. Trains food service workers, following up to ensure an understanding of the material covered.
   3. Assists with and recommends scheduling options to the unit manager.
   4. Orders food supplies required for day to day operations.
   5. Monitors and reviews cost controls, such as, labour costs, food costs and waste and overhead expenses, with unit manager.
   6. Handles customer comments and complaints and refers to unit manager as required. Monitors customer satisfaction via surveys, comment cards, and any other types of feedback.
   7. Relieves and assists food service workers as operationally required.
   8. Ensures that the quality of product being produced and/or sold is up to department standards. Taking action with production or making recommendations as required
   9. Performs audits for food quality, food safety and sanitation, customer satisfaction and feedback; takes action with production or makes recommendations as required.
   10. Participates in related day to day office administrative duties, such as, answering telephones, record keeping, filing, data entry, performing basic calculations, typing correspondence, inventory, and month end procedures. Completes and submits timesheets ensuring payroll deadlines are met.
   11. Ensures that systems and procedures for daily sales, cash collections/controls, banking and ledger reconciliation are being followed; processes payments and deposits.
   12. Recommends daily specials and ongoing menu changes, supporting UBC Food Services Food Vision and Values statement. .
   13. Suggests and implements unit promotions including processing and delivering of You-Care packages.
   14. Ensures all kitchen equipment and point of sale systems are in working order; reports and follows up on maintenance as required.
   15. Contacts employees for coverage of last minute vacancies of shifts.
   16. Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.

Supervision Received:     Works independently under general supervision.

Supervision Given:      Supervises a large number of food service workers, involving training, assigning and monitoring work ensuring employees meet UBC Food Services' customer service standards.FoodSafe standards and compliance with UBC Food Safety and Worksafe BC Guidelines. .

Consequence of Error/Judgement:   Makes decisions regarding the coordination and allocation of food service workers and acceptability of work performed; inappropriate decisions could result in poor quality of food and service with an impact on sales and customer service.

Qualifications:  

1. High School graduation, 
2. Food Safe Level 1 Certificate 
3. completion of Food Service Management course. 
4. Must have Serving It Right Certificate in good standing. 
5. 2 years relevant experience or the equivalent combination of education and experience. 
6. Demonstrated ability to work independently, multi-task, and meet deadlines, exercise initiative and work with a diverse work force. 
7. Ability to work effectively in an office environment using basic computer skills including Outlook, Word and Excel. 
8. Must be familiar with inventory management programs.

Effective oral and written communication skills, along with organizational skills are required. Strong supervisory, interpersonal, customer service, leadership and training skills required. Ability to work flexible hours, including evenings and weekends.

Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.

To Apply:  

Go to UBC website - https://mycareers.adm.ubc.ca/psc/erecruit/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=UBC_CE_JOB_DTL&Action=A&PostingSeq=1&SiteId=2&JobOpeningId=31026&