Prince George Support Services Manager

Title: Support Services Manager (CSNM)

Location: Prince George

General Information:

We are looking for a strong, dedicated, and experienced Support Services Manager to join our team of professionals in Prince George, BC. We are a leader in the industry and we are looking for an individual who has a passion for the elderly and giving back to join our team.

This position is a full-time, permanent position.

What your day will look like:

• Oversee the food services, housekeeping and laundry departments.
• Provide leadership and direction to all contracted care staff.
• Manage facility task, not limited to: scheduling, inventory, month end report, weekly receivers’ reports, audits and reports, regular monthly staff meetings, site/corporate meetings including occupational health and safety, infection control, and food committee.
• Participate in menu planning.
• Supervise food preparation, food service and food production.
• Respond to emergency situations.
• Performs other related duties as assigned.

What we need from you:

• Nutritional Management Certification.
• Eligible to join and maintain the Canadian Society of Nutritional Management (CSNM).
• Two years management experience in a large complex care facility or retirement community.
• Working knowledge of Therapeutic diets.
• Current knowledge of residential guidelines according to the health authority.
• Ability to read and communicate effectively in English.
• Ability to be “on-call”.
• Ability to travel if necessary.
• Ability to clear Criminal Record Check through the Ministry of Public Safety and Solicitor General.
• Clear new TB test.

What we will give to you:

• Great location
• Regular hours, so you can be at home with your family
• Great working environment
• Opportunity to be creative
• Competitive wages that are better than most restaurants
• Working in a caring community
• Access to health and wellness programs
• Opportunity to volunteer and pay back

To Apply:  Please send your resume to careers@westcana.ca with the subject line: Support Service-PG.

Unique Position - CBORD Information Specialist

Interested?

Please email your resume directly to: matt.bateman@compass-canada.com

 

Position: CBORD Information Specialist

Location: Victoria, BC

Salary range: $58,000 to $62,000 (based on experience), 4 weeks’ vacation, RRSP matching plan, excellent healthcare benefits

Relocation assistance to be considered for those living outside of Vancouver Island.

Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it’s right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy—we do the same. This is healthy living at its finest. Join us.

Why work with Marquise Hospitality? We are a member of Compass Group Canada, the leading foodservice and support services company. We’re committed to delivering an exceptional experience within the Senior Living industry. Choose a job that makes a difference in people’s lives every day—including your own.

Overview:  Reporting to the District Manager, the CBORD Information Specialist is responsible for the management of the diet offices and the day to day operational delivery of the business processes provided by the CBORD food service information system including menu planning, nutritional analysis, implementation, monitoring and evaluation of the CBORD system. The CBORD Information Specialist role is required to develop and maintain appropriate databases supporting all CBORD modules at the sites operated by Marquise at the Vancouver Island Health Authority account. Reviews, recommends and performs changes required to the system to meet the day to day business requirements and future business needs. Provides staff training on the CBORD food service information system and assigns and maintains user groups and system documentation. 

Now, if you were to come on board as one of our CBORD Information Specialist, we’d ask you to do the following for us:

Clinical component:

• Reviews and maintains nutritional information of all food products; seeks and recommends new products to maintain or enhance nutritional quality.
• Leads menu development (e.g. new menus, seasonal menus, etc.) and ensures nutritional analysis of all diets is completed accurately and nutritional information is maintained.
• Represents the department as required on regional and national user group conferences, corporate committees, task forces, and teams.  Makes presentations on departmental initiatives as required

CBORD Management component:

• Leads the development, implementation, maintenance and integration of the CBORD food service information system and acts as an expert resource consultant to CBORD users across the sites. 

• Analyzes and maintains database supporting system solutions by establishing quality checks and verification points for database accuracy; ensuring data-entry accuracy during the database building phase.
• Designs and implements training for all end users on the CBORD modules and the CBORD-generated management reports and develops appropriate end user training documentation.
• Maintains familiarity with industry developments and advancements and recommends course of action for their application within the account.
• Communicates and documents all system failures, unusual delays, financial impacts, and impacts to patient care.
• Works in collaboration with Compass Group Canada’s IM/IT, VIHA IM/IT and CBORD to provide system and database functionality support to end users, troubleshoot system and database issues and test system upgrades and enhancements prior to implementation.

Administrative

• Manages the Diet Office’s staffing, processes and meal delivery systems related to CBORD to ensure efficiency.
• Evaluates new products and services, e.g. menu items or technology, for potential application within the account.
• Develops implements and maintains system backups and emergency recovery procedures for the department
• Performs other duties as required.

Think you have what it takes to be our CBORD Information Specialist? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• ·         Graduation from an approved post-secondary nutrition program.
• ·         Active member of the Canadian Society of Nutrition Management (CSNM) minimum requirement.
• ·         Experience with CBORD food and nutrition system or any other diet software.
• ·         Demonstrated ability to develop and analyze menus for an acute clinical and residential settings.
• ·         Excellent organizational, project management and time management skills.
• ·         Excellent attention to detail.
• ·         Excellent communication skills, both verbal and written.
• ·         Ability to successfully communicate solutions to technical, operational and clinical issues.
• ·         User-level technical problem-solving skills.
• ·         Demonstrated ability to establish effective working relationships with technical, operational, clinical, vendor and client staff.
• ·         Strong customer service orientation.
• ·         Ability to work with end-users of varying skill levels at all levels of the organization.
• ·         Ability to analyze work flow and systems applications in a clear, concise manner.
• ·         Ability to utilize resources effectively.
• ·         Creative, positive, solution-oriented attitude in the workplace.
• ·         Demonstrated knowledge of Microsoft Excel and Microsoft Word.

Asset

• ·         Registered Dietitian in good standing with the BC College of Dietitians an asset

Thank you for your interest in a career with Compass Group Canada.  Only those selected for an interview will be contacted. We will consider your resume for additional opportunities.   Compass Group Canada is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are treated fairly.

Vancouver Lawn Tennis & Badminton Club - Director of F&B

DIRECTOR OF FOOD & BEVERAGE

COMPANY: Vancouver Lawn Tennis & Badminton Club

LOCATION: Vancouver, BC

TYPE: Full-time

DESCRIPTION:

The Vancouver Lawn Tennis & Badminton Club (“the Club”) is the city’s premier racquets, fitness, and social Club. Located just a few minutes from downtown, the Club offers exceptional tennis, badminton, squash, fitness and aquatics programming for over 4,000 members, along with a variety of social events with upscale-casual dining in 3 restaurants.

JOB SUMMARY:

The Director of Food & Beverage is responsible for leading, directing and ensuring smooth operation of all areas of Food and Beverage including Food & Beverage Outlets, Events/Catering, Culinary and Stewarding.  Overall responsibilities include ensuring the long term success of all Food & Beverage functions and operating by planning an operating budget, developing and implementing marketing strategies for continued growth, ensuring qualification and training of staff, setting department goals and action plans, and providing leadership and guidance to meet the Club’s goals.  The Director of Food & Beverage will lead the Food & Beverage teams to ensure our members and guests are met with friendly, efficient and attentive service, and served quality food and beverage products, meeting and exceeding their expectations. 

RESPONSIBILITIES:

• Lead the functions of administration and planning of the Food & Beverage Departments to meet the daily needs of operations
• In collaboration with the Executive Chef and Assistant Food and Beverage Managers, ensure the standards for the Food and Beverage department are consistently being upheld
• Set a tone of consummate professionalism for the department, ensuring the team is knowledgeable and consistent
• Implement and oversee effective cost control of food, beverage and labour costs.  Implement and monitor schedules to ensure smooth operations of all Food & Beverage staff to achieve a profitable result
• Regularly review and evaluate member satisfaction and lead recommendations for continuous improvement and to exceed member expectations; respond to member questions and feedback
• Regularly evaluate the performance of Food & Beverage management and provide leadership and guidance.  Lead and coach managers to evaluate and develop the performance of the teams, ensuring high quality performance of all employees
• Be highly visible during meal periods, meeting and greeting members and guests in outlets and constantly engaging in quality checks to ensure satisfaction
• Lead and drive staff and member engagement;  foster a culture of engagement and recognition
• Participate and support recruitment efforts to attract and retain top talent
• Foster a culture of teamwork and accountability with the teams.  Lead managers to build employee engagement through regular feedback and coaching, recognition and support. Coach managers with employee development including performance evaluations, progressive discipline, communication and feedback.
• Work with the Catering Manager, support planning and administrative work related to banquets and catering as needed

• Build strategy and develop promotions that will drive sales for the various food and beverage outlets
• Monitor new product launches, provide feedback on menus, and recommend changes as appropriate
• Work with the team to ensure all areas are well maintained, establish regular cleaning and inspection schedules

QUALIFICATIONS AND COMPETENCIES:

• Post-secondary education in hospitality / food and beverage management, or equivalent experience in Food & Beverage Operations
• 3-5 years’ experience in a Senior Management Food & Beverage role, supporting multiple functions
• 3-5 years’ experience in high quality and high volume operation
• Proficient in Point of Sales software such as Jonas Software, and Microsoft Office applications such as Outlook, Word, Excel, PowerPoint
• Experience in private club/hotel environment
• Excellent communication skills, verbal and written in English; ability to communicate effectively and professionally at all levels of the organization with both members and staff
• Superior organizational skills, detail oriented and able to effectively manage multiple priorities

At Vancouver Lawn, we offer a positive work environment, competitive salary, group benefits, staff meals, and free parking.  

If you are interested in this exciting opportunity, please submit your cover letter and resume to Human Resources through our online application process.  We thank all interested applicants, however only those shortlisted will be contacted for an interview.

TO APPLY Vancouver Lawn Tennis & Badminton Career Page

3 Postings for New General Manager positions in Long Term care

General Manager Long Term Care

 Victoria, BC

Vancouver, BC

Kelowna, BC

Your Contribution:

Grow your career with a company that shares your passion.   Our Healthcare Division is seeking a dynamic individual to fill the role of General Manager to lead the teams at our Baptist Housing site located in three of our new locations, Vancouver, Kelowna and Victoria, BC.   Relocation is offered for the successful candidates.

If you have a passion for excellence working with Seniors and Hospitality Services, this may be your next role.   The successful candidate will foster client relationships and ensure execution of services to meet resident and client expectations. You will provide strategic direction to the district by promoting best business practices in order to uphold Sodexo mission and values. You are an excellent communicator and provide strong leadership to your teams as well as drive a strong safety culture.

 At Sodexo we care; and serving others is our purpose. This generates an authentic sense of pride for us. Improving the Quality of life for everyone we come into contact with is our North Star. If you want to catch the Sodexo Spirit then we have the position you are searching for. 

Accountabilities:

As the General Manager at our Healthcare account, you will be responsible for overseeing a team of employees and successfully coordinating and directing all patient food service and housekeeping activities. You will establish and maintain a solid and mutually beneficial business relationship including: high levels of client and customer satisfaction, account retention; strong employee relations; achievement of financial goals particularly around labour costs; and strategically develop efficiencies in the operation. You will lead and manage frontline staff, including unionized employees. You will liaise with on-site client teams and other department leads while reporting directly to the District Manager of the area.

Growth and Development:

· CSNM designation is mandatory

· Experience working with long term care facilities is mandatory

· 2-4  years working with operations, finance, inventory and financial statements experience at the managerial/supervisory level

· Possess strong operational experience to deliver consistent patient food service, housekeeping services.

· Possess strong financial acumen and ability to manage operations budget.

· Proven success in managing food services operations in a healthcare setting 

· Effective oral and written communication skills are needed 

· Management experience in a unionized environment 

· Strong ability to manage and promote a safe work environment and lead a safety culture

· Effective planning, organizing, and time management skills 

· Excellent interpersonal skills 

· Ability to select and develop people 

· Ability to anticipate and solve problems

Sodexo and Baptist Housing Value Behaviours:

Compassion

Honesty 

Respect

Innovation

Stewardship

Teamwork

Fun

Who We Are:

Sodexo is local to your community supporting Stop Hunger and Feeding our Future initiatives.  We work with people from the community fostering a caring and enriching environment for our teams and our clients.  Sodexo encourages career growth and opportunity locally for employees and we partner with our clients to ensure that we work hands on meeting the needs of the units we support.   We are also recognized as a strategic partner, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 80 countries, Sodexo serves 75 million consumers each day through its unique combination of On-site Services, Benefits and Rewards Services and Personal and Home Services. Through its more than 100 services, Sodexo provides clients an integrated offering developed over 50 years of experience.  Sodexo’s success and performance are founded on its independence, its sustainable business model and its ability to continuously develop and engage its over 450,000 employees throughout the world.

Our Advantages 

*A wide array of interesting jobs *Nationwide locations *Tremendous growth possibilities *Continuous learning opportunities *Incentive Plans *Rewards & Recognition *Employee Benefits *Flexible Time *Discounts *Committed to People Development *Promoting Individual and Collective Achievements *Diversity and Inclusion *Corporate Citizenship *Hunger Fighting Initiatives *Environmentally Conscious………… To find out more, come visit us at: www.sodexo.ca 

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

“We welcome and encourage applications from people with disabilities.  Accommodation is available on request from candidates taking part in all aspects of the selection process.”

*Only those candidates under consideration will be contacted. *

To Apply:

Michele Matheson, CCDP, CMP

Senior Recruiter, Western Canada

Sodexo Canada

Cell:604-345-4391

Michele.matheson@sodexo.com

Cheers!

Michele Matheson

Michele Matheson, CCDP, CMP

Senior Recruiter, Western Canada

Sodexo Canada

Cell:604-345-4391

Michele.matheson@sodexo.com

Time  Zone:  Pacific