Patient Food Services Supervisor - Calgary, AB

JOB SUMMARY

Position: Patient Food Services Supervisor

Company: Alberta Health Services
Job Location: Calgary, AB
Job type: Casual

Job salary range: $24.31 - $41.77 per hour

Reference: ALB00318404

WORK PERFORMED

• The Patient Food Services Supervisor reports to the Manager, Patient Food Services and is responsible for maintaining patient food service operations at the site level. 
• This position provides direction to front line workers and ensures that patients and residents receive the meals required to promote good health.
• As a key member of the Nutrition and Food Services team, you are responsible for leading and mentoring staff, promoting safe work environments, managing budgets, and implementing organizational and departmental initiatives. 
• Patient Food Supervisors may act as key contact to site administration and patient care for matters relating to Patient Food Services. 
• This position routinely interacts with dietitians, healthcare staff, patients and their families. The Supervisor position is an introduction to the operations management stream and could lead to other opportunities within Nutrition and Food Services Management.

QUALIFICATIONS

• Minimum of 3 years in a Food Services management role, ideally in an organization of significant size, complexity and diversity. 
• Healthcare experience is an asset. 
• Post-secondary degree, diploma or certificate in Nutrition and Food Service Management desired. 
• A combination of relevant education and experience will be considered. 
• Ability to follow and apply established Diet Guidelines in the execution of menus and patient choice.
• Effective communication and organizational skills
• Be client focused and committed to providing quality services 
• Demonstrated ability and comfort with decision making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others. 
• Demonstrated ability to manage human, financial and physical resources within a fast-paced, time sensitive work environment. 
• A proven ability to foster partnerships and to achieve organizational goals. 
• A strong track record in establishing and maintaining effective working relationships with internal and external stakeholders.

To Apply - Follow the link to the company website for further information.

Food Service Director - Victoria

JOB SUMMARY

Position: Food Service Director

Company: SAGE Dining Services Canada

Job Location: Victoria, BC

Job type: Full-time

Salary: $67,500 - $70,000 a year

 

Work Performed:

• Demonstrate exemplary customer service skills and develop client relationships.
• Hire, mentor, and train Team Members in a positive environment.
• Create menus for daily meal service as well as for a variety of catering events.
• Implement and maintain HACCP standards
• Manage merchandising.
• Deliver fabulous catering results every time.
• Communicate clearly, professionally, and effectively.
• Deliver budgeted financial results.
• Manage ordering and inventory.
• Develop strong client and customer relationships.
• Manage the retail sales and POS system.

Qualifications:

• Minimum five years food service management experience.
• Strong leadership abilities.
• Demonstrated ability to manage a food service operation in a financially responsible manner.
• Outstanding customer service skills and ability to develop client relationships.
• Substantial culinary knowledge: trends, techniques, and processes.
• Proven ability to hire, train, evaluate, and manage people.
• Intermediate to advanced computer skills.
• Point of Sales system experience.
• Cash handling experience.
• Merchandising experience to increase sales.

To Apply - Follow the link to the hiring company for further information.

Director of Airport Restaurant Operations - Kelowna

 JOB SUMMARY

Position: Director of Airport Restaurant Operations
Company: SSP America
Job Location: Kelowna, BC
Job type: Full time
Job salary: $85,000 - $95,000 a year

Work Performed:

• Ensures that each guest receives outstanding service by ensuring your team provides a guest-friendly environment, including greeting and acknowledging every guest and by maintaining outstanding standards, solid product knowledge and all other components of exceptional service at one or multiple restaurants, to include fast food and/or full service operations.
• Directly responsible for the recruitment, training, development, and communication with all team members to ensure they are knowledgeable on job expectations, as well as assess performance on a regular basis, to include conducting annual performance reviews on direct reports.
• Implements and maintains SSP guest service standards and/or brand specifications, and seeks to grow the business within the airport.
• Develop and maintain strong relationships with the airport authority client, major airlines at the airport, subtenant operators and both local and national food & beverage franchisors. Work side-by-side with direct reports, assisting them in doing the same.
• Ultimately responsible for handling guest complaints/comments, and using them to make improvements.
• Drive and monitor restaurant cleanliness and effective merchandising of products at all times; create great displays that reflect plan-o-grams and good levels of product availability. Lead the upselling efforts at the branch.
• Plans and assigns daily goals, tasks and assignments and/or instructs direct reports (i.e. supervisors, assistant managers) on the same.
• Drive management team/direct reports and hourly team members in the areas of new product introductions and promotional programs; drive the implementation of these items and drive and/or provide training to management team/direct reports and hourly team members accordingly.
• Drive the training process and/or conduct the training for management/direct reports and hourly team members on proper product preparation (for both internal and external brands), guest service techniques, and daily equipment maintenance procedures, as well as brand identity and standards.
• Conduct routine internal quality assessment audits and complete detailed written assessments to help determine preparedness of location and concurrence with brand standards and programs.
• Responsible for financial controls, personnel management, facilities, marketing, food preparation and quality, and general business operations and possess the organizational agility to report on these measures to your manager on a regular basis.
• Partners with the Corporate HR team to drive annual performance appraisal process for all direct reports and properties and ensures completion in accordance with the company program.
• Work with the Regional Leader of Operations in developing innovative solutions for positive, long-term transformations within the assigned properties.
• Facilitate and create action plans to address financial performance concerns at the airport.
• Communicates company policies with management team/direct reports and hourly team members through written and oral communication in a timely and effective manner.
• Ensures proper completion through follow-up. Monitors sales performance through the analysis of sales reports and comparison shopping, or directs others on the same.
• Function “hands-on,” balancing multiple priorities between multiple properties and devise and assist in implementation of creative solutions for complex issues within these properties.
• Works under pressure while exercising good judgment and handles conflict and resolves uncomfortable situations with clients, customers, peers and direct reports.
• Ability to learn, transfer learning, train and hold management team/direct reports/shift supervisors accountable for knowing, demonstrating and effectively utilizing systems, tools, processes, and equipment which enable guest loyalty and increased profitability.
• Identify potential or existing operational problems and initiates, develops, and implements appropriate solutions and measure results.
• Cultivate leadership and ethical values in self and others through modeling and coaching.
• Implements production planning to drive down waste costs (where applicable).
• Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.
• Performs general clerical functions within the business/restaurant(s), which include payroll, accounts receivable, accounts payable, scheduling, and operating statements and/or oversees the completion of these responsibilities.

Qualifications:

• Bachelor’s Degree in Culinary, Hotel & Restaurant Management or related field highly desired; experience may substitute for education
• Ten or more years of increasingly responsible restaurant/food service management experience (direct P&L responsibility for multi-unit operations) and/or franchise operations management; or an equivalent combination of education and experience.
• Ten or more years of airport terminal F&B concessions leadership and management experience - highly desirable
• Multi-unit restaurant management experience or franchise management experiences - desirable
• Aptitude to monitor and control labor costs in both dollar and percentage terms.

To Apply - Follow the link to the hiring company for further information.

Food Service Supervisor / Diet Technician - Abbotsford

 JOB SUMMARY

Position: Food Service Supervisor / Diet Technician
Company: Fraser Health
Job Location: Abbotsford, BC
Job type: Casual

Work Performed:

• Supervises designated staff by scheduling and coordinating work assignments, evaluating employee performance in conjunction with the Manager and determining related orientation and training requirements.
• Supervises and checks food service tray line to ensure that established standards of food appearance, quality and portion control are met; oversees the preparation, portioning and serving of meals including the loading and distribution of meals to designated FH sites.
• Maintains and updates tray tickets through manual changes and computer input; assists in the printing and highlighting of meal runs, tray tickets and bursting of the tray tickets.
• Calls in relief staff according to departmental guidelines and collective agreement provisions; accepts calls from staff regarding illness or absences from work; receives vacation and leave requests and forwards to the Manager for approval.
• Following established procedures, maintains inventory levels of paper, chemical supplies, dish towels, rags, china and silverware; orders and maintains inventory of food supplies and nutritional supplements.
• Participates in the departmental Quality Assurance Program through activities such as the completion of tray audits, sanitation and safety audits, temperature records and plate waste audits; discusses audit results with the Manager and assigns duties pursuant to findings, as directed.
• Ensures compliance with safety and sanitation standards by performing duties such as checking equipment to ensure that it is in working condition; checks and ensures work areas are sanitary and food is stored at the correct temperature; ensures safety practices and procedures within the Department are followed as per established guidelines and applicable regulations.
• Monitors and identifies the needs for change in job routines for positions reporting to the Food Service Supervisor; provides input through meetings and discussions regarding the development and updating of job descriptions to areas of responsibility.
• Maintains and updates computerized records such as the Master Staffing Schedule and records such as those for sick leave, statutory holiday, vacation and leaves of absences.
• Records in the Maintenance Log Book all routine maintenance requirements and following established procedures; arranges for emergent maintenance requirements and advises regarding maintenance work required and on completion.
• Assists in the attendance maintenance program through such activities as involvement in interviews with staff and completion of documentation and record keeping.
• Provides input through meetings and discussions into the update and development of policies and procedures.
• Performs other related duties as assigned.

Qualifications:

• Graduation from a recognized two year program as a Food Service Technician/Supervisor, plus one year of recent related experience or an equivalent combination of education, training and experience.
• Current Food Safe Level II certificate.

To Apply - Follow the link to the hiring company for further information.

Clinical Diet Technician - Surrey

JOB SUMMARY

Position: Clinical Diet Technician
Company: Fraser Health
Job Location: Surrey, BC
Job type: Casual

Work Performed:

• Visits patients and/or families during assigned meal rounds to obtain and exchange diet, diet related information, diet history, food preference and acceptance.
• Reviews medical record and liaises with other staff to obtain information; inputs diet and diet-related information into a computerized system.
• Conducts nutritional screenings for malnutrition risk using standardized forms and provides information to Registered Dietitian for further evaluation.
• Reviews, updates and/or charts diet and diet-related information on patient medical record; provides patient diet information and diet changes to other healthcare staff, as needed.
• Visits specific assigned patients on a regular basis to ensure that the food is consistent with assigned nutritional plan; charts food intake and forwards this information to the Registered Dietitian or designate.
• Prepares and oversees the inventory of specialty formula and related items including ordering, receiving and directing storage of supplies, as required for the designated location.
• Establishes and ensures maintenance of food rotations in storage areas, refrigerators and freezers to minimize spoilage and waste; ensures HAACP regulations are observed and follows established policies and procedures for preparing infant formula.
• Maintains manuals and statistical information for the department and participates in the department's Quality Assurance Program including participation in audits and inspections and provides input into patient menu revisions, as requested.
• Maintains records of staff such as names, addresses, phone numbers, availability of work and suitable work areas. Prepares schedule for Food & Nutrition Services staff as assigned.
• Calls in relief staff according to pre-determined guidelines as assigned; refers problems to supervisor.
• Processes requests such as vacation and leaves of absence by preparing appropriate documents and communicates decisions to employees as assigned.
• Completes timekeeping records and submits to payroll as assigned.
• Performs other related duties as assigned.

Qualifications:

• Graduation from a recognized two year program as a Food Service Technician/Supervisor, plus one year of recent related experience or an equivalent combination of education, training and experience.
• Current Food Safe Level II certificate.

To Apply - Follow the link to the hiring company for further information.

Vancouver Coastal Health - Job Fair coming up!

 

HIRING FAIR

Environmental Services & Food Services in Vancouver 

Date: Friday, November 18, 2022 - register by Wed, November 16th.

Time: 2:00 - 4:30 p.m.

Place: Blusson Spinal Cord Centre - Atrium

818 West 10th Avenue, Vancouver.

If you are ready to work, register now for an on-the-spot interview.

Please bring a copy of your resume, food safe certificate* and work permit (if applicable). 

*We will not be able to interview Food Services candidates without their Food Safe Certificate.

Questions? Please email Brigitte.Relova@vch.ca 

Food & Beverage Manager - Vancouver

JOB SUMMARY

Position: Food & Beverage Manager

Company: Vancouver Lawn Tennis & Badminton Club
Job Location: Vancouver, BC

Job type: Full- time

WORK PERFORMED

• In collaboration with the Director of Food and Beverage, the Food and Beverage Manager will ensure the standards for the Food and Beverage department are being upheld
• Set a tone of consummate professionalism for the department, ensuring the team is knowledgeable and consistent
• Be highly visible during meal periods, meeting and greeting members and guests in outlets and constantly engaging in quality checks to ensure satisfaction
• Ensure duties of all front of house Food and Beverage staff, including thorough mise-en-place and daily opening and closing duties, are being completed on a daily basis
• Be vigilant, ensuring areas are maintained, with regular cleaning schedules and inspections established
• Assist in the development of a training program and service standards for Food & Beverage staff
• Responsible for initiating training, coaching and performance management of Food and Beverage staff in consultation with the Director of Food & Beverage
• Take a leadership role in supporting activities driving staff and member engagement and recognition
• Assist in recruitment and onboarding of new employees as required
• Involved with and responsible for overseeing numerous events including assisting with administrative work relating to banquets and catering
• Develop promotions that will drive sales for the various food and beverage outlets
• Monitor new product launches, provide feedback on menus, and recommend changes as appropriate
• Have financial responsibilities such as payroll submission, cash-out procedures and annual budgeting
• Responsible for responding to member questions or requests both positive and negative

QUALIFICATIONS

• Post-secondary education in the area of Food and Beverage or equivalent experience in Food and Beverage operations
• 2 years’ experience in a Food & Beverage management role
• 2 years’ experience in a high quality and high volume operation
• Proficient in Point of Sales software such as Jonas Software and Microsoft Office applications such as Outlook, Word, Excel, and PowerPoint
• Experience in private club/hotel environment an asset
• Experience managing in a unionized environment an asset
• Excellent communication skills, verbal and written in English; ability to communicate effectively and professionally at all levels of the organization with both members and staff
• Superior organizational skills, detail oriented and able to effectively manage multiple priorities

To Apply - Follow the link to the hiring company for further information.  

Culinary Supervisor - Prince George

JOB SUMMARY

Position: Culinary Supervisor

Company: Moxies
Job Location: Prince George, BC

Job type: Full- time

WORK PERFORMED

• Produce all menu items in an efficient and consistent manner while following the specifications of the company
• Actively lead shifts, in support of senior leadership team members while helping to manage budgetary goals
• Contribute to a positive team morale through contests and supporting team members on shift
• Assist in ensuring the use of fresh, top-quality ingredients while balancing costs daily

QUALIFICATIONS

• Previous culinary experience in a full-service restaurant or bar with strong culinary production skills
• Desire to develop and motivate the people around you to always be their best
• Committed to continuous improvement
• Energetic and positive
• Committed to being inclusive and embracing diversity
• Previous culinary leadership experience considered an asset

To Apply - Follow the link to the hiring company for further information. 

Restaurant General Manager - White Rock

JOB SUMMARY

Position: Restaurant General Manager

Company: The Boathouse White Rock
Job Location: White Rock, BC
Job type: Full-time

WORK PERFORMED

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
• Manage shifts which include: daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

QUALIFICATIONS

• At least 3 years General Manager experience in a full service, high volume dining establishment
• Additional experience in Regional or multi-unit management is preferred
• Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
• Strong understanding of cost and labor systems that lead to restaurant profitability
• Strong communication and leadership skills combined with advanced computer and math skills
• Stable and progressive work history; Strong work ethic

 To Apply - Follow the link to the company website for further information

Food and Beverage Manager - Coquitlam

JOB SUMMARY

Position: Food and Beverage Manager

Company: Hard Rock Casino Vancouver
Job Location: Coquitlam, BC
Job type: Full-time

WORK PERFORMED

• Elements Casino Surrey is on the lookout for our next leader who is passionate about team engagement and providing outstanding guest service. 
• Our next department head will exemplify leadership and will thrive in a fast and dynamic environment. 
• We’re looking for a leader with a track record of providing strategic direction as well as hands-on operational assistance when joining the team as our next Manager, Food & Beverage. 
• This position will be responsible for assisting in the coordination of the Food & Beverage department to ensure operational effectiveness and service excellence. 
• Under the general direction of the General Manager and Regional Director, Food & Beverage, our next Manager, Food & Beverage will be responsible for the overall management and profitability of all services associated with Food & Beverage at the site level.

QUALIFICATIONS

• Minimum 5 years in all facets of the Food & Beverage operation including a minimum 2-3 years successful management experience;
• Experience in managing and mentoring a large team;
• Experience with Squirrel, Opera, Microsoft Office and Excel;
• Food Safe level 2 certification required
• Multi-outlet management experience an asset;
• Proven track record of driving the profitability of Food & Beverage operations;
• Understanding of yourself and others when communicating with team members and Guests;
• A passion for providing Unrivaled Personalized Service to our internal guests in the quest of achieving service excellence;
• Post secondary education in Hospitality Management or suitable combination of education and experience;
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication;
• Ability to work various shifts including evenings, weekends and holidays;
• Ability to successfully obtain and/or maintain a Serving It Right certificate;
• The ability to successfully obtain and/or maintain a Criminal Record Check through the Gaming Policy and Enforcement Branch (GPEB)

 To Apply - Follow the link to the company website for further information