Assistant Director, Food & Beverage - Victoria, BC

JOB SUMMARY

Position: Assistant Director, Food & Beverage
Company: Hotel Fairmont Empress
Job Location: Victoria, BC
Job type: Full-time,
Job Salary range: $87,500 - $111,000 a year

WORK PERFORMED

• Lead, mentor and train the Food & Beverage operations team to deliver on our Service Culture and leadership promise
• Develop sincere relationships with guests, colleagues, and departments in a warm atmosphere
• Use your emotional intelligence to create unforgettable guest experiences by understanding each guest as a unique individual, engaging with empathy, anticipating guest needs, and delivering a flawless experience
• Inspire your team to provide our guests with a flawless, meaningful and authentic luxury experience delivered in a personal way
• Act as an Ambassador and collaborate with the operations team by responding in a professional, timely and consistent manner to guest, colleague, and third party concerns, with the goal of always improving and when necessary, recovering remarkably
• Demonstrate a commitment to Service Excellence through a visible presence on the floor, responding to and analyzing guest feedback through our Voice of Guest platform, and leading improvement activities based on guest and colleague feedback
• Strategize on new products, service offerings, and upsell opportunities
• Create and achieve F&B goals aligned with our four pillars (colleague, guest, owner, brand)
• Create an F&B leadership succession plan by coaching and developing leaders through ongoing conversation and feedback, annual performance reviews, developmental plans, and career paths
• Lead F&B division in employee engagement initiatives and action planning based on colleague feedback and engagement survey responses
• Host and empower departmental leaders to hold monthly departmental meetings related to hotel goals and planning, guest satisfaction, financial results, employee engagement, health & safety, employee recognition, sustainability, brand standards, etc.
• Actively participate in hotel committees for recognition, sustainability, health & safety, and diversity & inclusion, and promote and champion committee initiatives
• Network with peers in the PNW region and industry to understand industry trends and develop innovative service and product ideas
• Develop and maintain strong partnerships with corporate and tourism sponsors

QUALIFICATIONS

• Prior experience working in a union environment preferred
• University degree in Hotel Management or related discipline a strong asset
• Ability to lead by example by promoting a strong team culture and setting the scene for high performance
• Proven ability to build and maintain strong relationships with stakeholders
• Proven ability to analyze data and trends, create strategies for improvement, and take risks
• Excellent interpersonal and communications skills
• Highly organized and ability to work well under pressure with competing priorities and deadlines
• Flexibility and ability to adapt to changing priorities
• Vision and ability to lead and motivate others
• Ability to create and promote a fun working environment

 To Apply - Follow the link to the hiring company for further information.

Webinar: What's New in Food Allergy Prevention and Management in Infants and Toddlers

 

Date: Feb. 16, 2023 

Time: 13:00 - 14:00 pm ET

"What's New in Food Allergy Prevention and Management in Infants and Toddlers"

Speakers: 

• Edmond S. Chan MD, FRCPC, FCSACI, FAAAAI - University of British Columbia
• Brock Williams, MSc, RD, PhD(c) - University of British Columbia 

After this webinar, attendees should be able to: 

1. Discuss the evidence surrounding the earlier introduction of allergenic foods for high-risk infants
2. Understand the importance of regular ingestion to maintain tolerance once a food has been introduced
3. Introduce the concept and evidence for infant oral immunotherapy when primary prevention is not successful

To register: CLICK HERE

Food Service Supervisor / Diet Technician - New Westminster

JOB SUMMARY

Position: Food Service Supervisor / Diet Technician
Company: Fraser Health
Job Location: New Westminster, BC
Job type: Casual
Job salary: $29.84 - $ 29.84 / hour

Work Performed:

• Supervises designated staff by scheduling and coordinating tasks, checking work assignments and ensuring adherence to department standards and procedures. Orients and trains new staff as required.
• Evaluates and checks meals in food service tray line to ensure adherence to established standards of food quality and quantity. Oversees the preparation, portioning and serving of meals including the loading and distribution of meals to designated areas.
• Plans and develops daily menus according to the nutritional and therapeutic dietary needs of patients/residents. Visits patients/residents to obtain diet/food related information. Updates menus as required and orders necessary supplies.
• Plans, receives and checks food and supplies for the department. Assists in inventory control and resolves invoice discrepancies with suppliers. Processes purchasing invoices and places orders as needed.
• Oversees storage of food and food-related items. Receives and directs storage of supplies as necessary. Establishes and ensures maintenance of food rotations in storage areas such as refrigerators and freezers to minimize spoilage and waste. Ensures adherence to relevant regulations within all areas of the department.
• Participates in the departmental Quality Assurance Program through activities such as tray audits, sanitation and safety audits, temperature records and plate waste audits. Discusses audit results with Manager, and assigns duties pursuant to findings as directed.
• Maintains related records according to departmental guidelines. Monitors expenditures for assigned area. Provides input and makes recommendations regarding budget for assigned area.
• Completes payroll records, maintains and updates records such as staffing records/schedules, staff attendance records, vacation schedules, seniority reports and vacation entitlement reports.
• Calls in relief staff according to departmental guidelines and collective agreement provisions. Accepts calls from staff regarding illness or absences from work. Receives and process vacation and leave requests, and forwards to the Manager, or designate, for approval.
• Oversees and updated standards and procedures for assigned area. Ensures adherence to relevant practices, standards and procedures.
• Records all routine maintenance requirements. Arranges for emergent maintenance requirements based on established procedures.
• Supervises cafeteria operations and responds to customer inquiries. Operates cash register as required. Counts cash and prepares cashier report for deposit.
• Organizes and sets up various catering and special meal functions as required.
• Performs cooking and/or food service duties as required.
• Performs other related duties as assigned.

Qualifications:

• Graduation from a recognized two-year program as a Food Service Supervision, plus 
• one year of recent related experience or an equivalent combination of education, training and experience. 
• Current Food Safe Level I and II certificate or equivalent.

To Apply - Follow the link to the company website for further information.

Director of Culinary Services - Vancouver, BC

 JOB SUMMARY

Position: Director of Culinary Services

Company: Revera
Job Location: Crofton Manor - Vancouver, BC

Job type: Full-time

Job ID: R11694

WORK PERFORMED

• Ensuring Resident & Employee Safety
• Engaging with residents and employees to consistently achieve high results through the survey process
• Hiring & training a team of superstar culinary and serving experts!
• Living our values and ensuring others on your team do to
• Maintaining Food & Labour costs
• Collaborate - Work with the Executive Director, National Culinary Manager and residents to implement the culinary vision and program objectives.
• Manage - Effectively manage a team of people, department financials and resident satisfaction.
• Roll-up your sleeves - Take a hands-on approach to leading, mentoring, and filling in as required to support both the culinary and dining staff.
• Comply - Maintaining food quality in compliance with regulations company policies and culinary standards.
• Cultivate - Build and maintain strong relationships with the community residents, employees, and managers along with the regional support team and vendor partners.
• Create - Elevate and deliver "Best In Class" dining experience using your creative culinary expertise.

QUALIFICATIONS

• Community College Food Services Supervisor Course or Equivalent
• Valid Food Safety/Food Handler's Certification
• Red Seal & Smart Serve Certification
• Passion for Customer Service and Resident Interaction
• Better than average computer skills
• Union Management Experience
• Values of Respect, Integrity, Compassion & Excellence
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one

To Apply - Follow the link to the company website for further information.  

Food and Beverage Manager - Lethbridge, Alberta

JOB SUMMARY

Position: Food and Beverage Manager

Company: Pure Canadian Gaming Corp.

Job Location: Lethbridge, AB

Job Salary range: $55,000 - $70,000 per year.

Job type: Full-Time

WORK PERFORMED

• Manage food and beverage and catering/banquet operations at the Casino, including the Stagecoach Grill, Buffalo Bar & Showroom, and the Casino floor and event spaces
• Mentor, develop, and provide on-the-job training to the Food & Beverage team
• Review financial transactions and monitor budgets and costs
• Implement and uphold service standards for the department and operations
• Investigate and resolve quality and service complaints in a timely fashion
• Facilitate regular supervisory meetings, training activities, staff meetings, and any other HR-driven initiatives as required
• Follow industry trends and provide suggestions for implementation
• Participate in the recruitment, interview, and selection process
• Complete daily and monthly inventory duties to ensure budget constraints are followed
• Complete all Front of House liquor, beer, and wine orders as needed
• Complete weekly schedules, and review and approve payroll daily
• Maintain involvement in the performance management process while following process disciplinary steps to ensure accuracy and fairness
• Manage employees according to the PURE Values and Service Standards
• Follow all food safety and sanitation guidelines as set forth by Alberta Health standards
• Ensure all operational areas are clean and well maintained
• Project professionalism in all team and customer relations
• Follow all Alberta Labour Standards, AGLC rules and regulations, and any other regulatory requirements of the job

QUALIFICATIONS

• 1-2 years of progressive food & beverage managerial or supervisory experience - a combination of education and experience will be considered
• Experience managing all aspects of food & beverage operations including scheduling, service standard training, recruitment, purchasing, inventory management, cost control, POS systems, and asset protection
• Proficient in the English language including both written and verbal communication
• Ability to manage and report on the financial performance of the department
• Ability to work variable shifts, days, and scheduled hours
• Post Secondary in hospitality management, business administration, or a related field is considered an asset
• A security background check is required

 To Apply - Follow the link to the hiring company for further information

Reminder - renew your CSNM membership before March 31, 2023.

 

  

Reminder - renew your CSNM membership before March 31, 2023.

"23 Membership Renewal Process is now open" 

Members can safely and securely renew their CSNM membership for 2023 online.

1. Log into the members' only area, then
2. Click on the red "Renew Membership'' button

Membership renewal payments must be received by March 31st, 2023, otherwise your membership will be considered lapsed and a $100.00 reinstatement fee will be added to your annual fees (at the regular renewal rate). 

If you have any trouble accessing your account, please contact Debbie Cullen at csnm@csnm.ca for assistance. 

Note: You can at the same time, if applicable renew your CNM membership and/or your Provincial Chapter membership with PSNM or SSNM. 

Director of Food and Beverage - Edmonton, AB

JOB SUMMARY
Position: Director of Food and Beverage
Company: A Cappella Catering
Job Location: Edmonton, AB
Job type: Full-time, Permanent
Job Salary: $75,000 - $90,000 a year

WORK PERFORMED

• Be entrepreneurial focusing on generating revenue, marketing, striving for operational excellence in collaboration with partners and suppliers.
• Develop and manage all financial processes and controls, employee engagement and guest satisfaction as well as action plans for Food and Beverage departments.
• Lead, mentor and train the Food and Beverage operations team to ensure operational excellence, exceptional guest experience and employee engagement.
• Hire, coach, train and develop team members to drive effective team member engagement, retention, and professionalism.
• Leads and manages a catering event center.
• Works with the Executive Chef and F&B Managers to develop and implement short- and long-term strategies.
• Create a culture of empowerment, teamwork, continuous improvement, and a passion for providing exceptional service.
• Participate in purchasing and procurement of high-quality ingredients for all food and beverage departments.
• Collaborate with the Executive Chef to create inspirational seasonal menus that drives revenue and attract new guests.
• Oversee all food and beverage operations to ensure that all operations meet or exceed organizational goals, and competitive benchmark standards.
• Participate in the budgeting process - develop, implement, and manage the budget, forecast, inventory and operating cost for the various outlets to maximize revenue and manage expenses.
• Maintain budgeted financial goals to ensure maximum profitability.
• Establish and maintain effective internal controls within the company standards, policies and procedures.
• Develop accurate, effective and measurable long and short-range financial objectives for F&B operations.
• Maintain a good knowledge of local competition and general industry trends.
• Conduct pre-function reviews of banquet orders with F&B team, Kitchen and Events Manager to ensure event readiness and understanding of set-ups and special requirements.
• Maintain strict health and safety, food safety, WHMIS, loss and prevention and other legislative programs that surround F&B operations.

QUALIFICATIONS

• 5+ years of experience in the hospitality industry. Minimum 3 years in a senior leadership position. Experience in catering and restaurant operations considered an asset.
• A clear and solid understanding of the issues facing the food service industry.
• Proven food and beverage leadership experience.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
• Proven creativity and inspiring food and beverages trends and best practices.
• Experience in, training, staff development and operational management.
• Proven interpersonal skills needed in building relationships and working with teams across all levels of an organization, in particular with operating teams, line supervisors and seasonal staff from a broad range of cultural and ethnic backgrounds.
• Experience with financial management.
• Proven ability to create and maintain strong employee and guest satisfaction.
• Ideal candidate would have strong experience across a broad range of food and beverage activities, meetings/events, and functions.
• Ability to multitask, react and critically think under pressure.
• Strong business acumen.

 To Apply - Follow the link to the hiring company for further information.

Chef Manager - Burnaby

JOB SUMMARY

Position: Chef Manager

Company: Compass Group
Job Location: Burnaby, BC

Job type: Full-time

WORK PERFORMED

• Participate in all phases of food preparation, menu planning, and development.
• Help with all catering/conference events on site.
• Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relation issues.
• Ensure positive client relationships and satisfaction.
• Be responsible for directly managing associates.
• Ensure the unit has strict compliance with the Compass Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

QUALIFICATIONS

• Four years of culinary experience and strong supervisory skills, capable of motivating, leading and developing associates.
• Sound knowledge of financial management including the ability to control food and labour costs.
• Creative ability to apply current trendy food items and presentations to food service operations.
• Catering and banquet experience.
• Hard-working, hands-on team player.
• Excellent communication skills (written and verbal).
• Willing to accommodate a flexible work schedule.
• Able to work in a fast-paced environment with changing work priorities.
• Experience working with Microsoft Office (Word and Excel) and feel comfortable learning new programs.
• The ability to work independently.
• You would be a preferred candidate if you have Red Seal culinary certification.

 To Apply - Follow the link to the company website for further information.

Manager of Support Services- North Vancouver, BC

JOB SUMMARY

Position: Manager of Support Services (Food & Housekeeping)

Company: Compass Group
Job Location: Creekstone Care - North Vancouver, BC

Job Salary: $68,000 (bonus eligible up to 20%)

WORK PERFORMED

• Human Resource and Labour Relations management including complete administrative and personnel files, , hiring, training and discipline
• Managing the day to day operation to ensure all contractual service levels are met. 
• Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner.
• Maintain appropriate budgetary and cost controls including inventory controls
• Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families.
• Conduct regular training in-services and staff meetings as required and with the Support Services Team.
• Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
• Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks is required.
• Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place.
  

QUALIFICATIONS

• Minimum three years previous Management experience or equivalent supervisory role in a long term healthcare setting 
• Membership in the Canadian Society of Nutrition Management (CSNM)
• Excellent verbal and written English language communication skills. 
• Proficient with MS Office Applications, Word, Excel and Power Point

To Apply - Please send your resume to Matt Bateman, Sr. Talent Acquisition Specialist,  at: matt.bateman@compass-canada.com 

Food & Beverage Operations Manager - Banff, Alberta

JOB SUMMARY

Position: Food & Beverage Operations Manager

Company: Banff Jasper Collection by Pursuit

Job Location: Banff, AB

Job type: Full-Time

WORK PERFORMED

• Receive and prioritize requests for new products and packages
• Delivery of guest experiences that align with the vision of the BJC Food and Beverage
• Assist in the development and implementation of menu design
• Participate in the selection of purveyors:
• Maintain core standards as developed by the Senior Director Food and Beverage
• Contribute to the organizational strategic direction and overall success
• Work with LOB’s and Director of Bars and Beverage to implement progressive and profitable wine and beverage lists
• Assist in the development and follow-up on revenue enhancing promotions
• Ensure smooth flow and accuracy in all monthly inventory procedures and controls
• Communicate effectively with F&B outlets and other departments
• Maintain high standard of service, food quality and cleanliness of all food and beverage outlets
• Regular, structured verbal and written communications with the Food & Beverage leadership
• On floor support and coverage for floor management and micros
• Assist in preparing activity and status reports for Senior Director of Food and Beverage and business stakeholders
• Responsible to compile, research, and sourcing of F&B related products
• Micros: assist in building all databases, revenue centers for Banff and Jasper
• Working in conjunction with IT to ensure Micros is installed successfully in existing and new operations
• Daily Micros support to all BJC: rebuild, edit and address problems
• Assist in the recruitment of middle management positions (Assistant Manager – FB Manager)
• Assist in hourly recruitment when necessary
• Standardization of training for all salary and hourly managers
• On boarding all new F&B managers (IT onboarding, ECFs, access to programs, ADP)
• Assist in concept development
• Monitor and edit smartsheets for activations, building D-minus schedules
• Assist build and launch of FB app / takeout program: on-going training and troubleshooting whenever needed
• Simphony training of all new managers & on-going support where necessary to LOB Managers (unspecified revenue, linking of recipes to micros, storage locations, taking units)
• Present in seasonal openings: being present and ensuring training is going as planned (ML, GSB and CIF)
• Deliver F&B FB Orientation to all F&B leaders
• Community involvement: volunteering within the community: currently 2 hours monthly – Expected but agreed (worked with EE’s team)

QUALIFICATIONS

• Strong communication skills, both written and verbal
• Minimum of 10 years senior level experience operating a 3+ million diverse fast paced food and beverage operation
• Post-secondary education in hospitality or a related field
• Proven experience building relationships and working with teams across all levels
• Thrives in a fast paced and high energy work environment
• Able to create “followership” through modelling our core values and best practices
• Capable of inspiring and motivate teams to maximize performance within the organization
• Experience in budgeting, P/L management and financial controls required
• Excellent wine and food knowledge
• Pro Serve certificate (Licensee)
• Sommelier qualification an asset
• Flexible schedule as weekends and evening shifts are required
• Outstanding team player, able to motivate and support employees
• Excellent communication, interpersonal and guest service skills
• A self-starter with strong organizational skills
• To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

 To Apply - Follow the link to the hiring company for further information