Food and Beverage Manager - Campbell River, BC

JOB SUMMARY 

Position: Food and Beverage Manager
Company: Chances

Job Location: Campbell River, BC

Job type: Full-Time

WORK PERFORMED

• Maintains and demonstrates expert knowledge of upcoming events, products, and promotions.
• Ensures profitability of operations by achieving financial and performance goals.
• Supervises the shift operation, including all employee and guest related functions.
• Motivates employees to provide excellence in service and ensures our guests experience exceeds their expectations.
• Actively participates in the training and instruction of employees in proper food handling procedures, quality service standards and all other department procedures.
• Manages team efficiencies as it pertains to the operation's needs.
• Responsible for opening and closing procedures which includes but is not limited to cash-outs and daily sales reporting.
• Maintains compliance with policies and procedures.
• Responsible for cash management activities.
• Enforces Serving It Right and company policies on guest's consumption of alcohol.

QUALIFICATIONS

• Three years supervisory experience in a high-volume, full-service fine dining restaurant or 4-star hotel and/or equivalent combination of education and experience.
• World Host/Super Host certificate or similar customer service programs is an asset.
• WHMIS training preferred.
• Wine knowledge or experience as a Wine Steward an asset.
• Excellent communication skills, both speaking and written.
• Working knowledge with computer skills in word processing, spreadsheets, email internet navigation, and presentation software.
• Experience with Point of Sale system.
• Excellent problem-solving skills.
• Goal driven and organized.
• High level of customer service skills, ability to communicate with guests to ensure satisfaction.
• Proven to be detail oriented, reliable, punctual, efficient, and diligent in duties and responsibilities.

To Apply - Follow the link to the company website for further information.

Supervisor, Food & Beverage Operations - Fort McMurray, AB

JOB SUMMARY

Position: Supervisor, Food & Beverage Operations

Company: Heritage Park Historical Village

Job Location: Fort McMurray, AB

Job type: Full-time

Job salary: $50,000–$80,000 a year

WORK PERFORMED

• Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards.
• Ensures that department team members provide excellent customer service and receive appropriate customer service training.
• Assists in recruiting, interviewing, and hiring team members.
• Ensures all quality controls are met for products and services delivered through hospitality outlets at all Regional Recreation Corporation facilities.
• Responsible to ensure appropriate staffing levels are provided to all service areas as required; Duties include supervision of all food service staff and related duties including scheduling and maintaining labour costs.
• Maintain a cleaning schedule for banquets.
• Maintains adequate levels of supplies and places orders considering storage space availability, current stock, and expected customer demand ensure that all products are on-hand at all times.
• Implements, controls, and review all procedures relating to F&B inventory stock control, purchasing and stock & waste disposal as relevant to the hospitality department.
• Ensures the financial success of the department by monitoring productivity, revenues and cost.
• Develops and maintains a safe culture within the department. Ensures adherence to the awareness of Alberta Health Services (AHS) standards.
• Assumes the responsibility of the duty manager as required on a rotational basis.
• All other duties as assigned

QUALIFICATIONS

• Completion of Hospitality Management program from an accredited college or university.
• Food Safety Certification.
• WHMIS Certification.
• First Aid /CPR/AED Certification.
• ProServe Certification.
• ProTect Certification.
• Experience managing and supervising a diverse multi-skilled workforce.
• Recognized training and/or experience with POS System MICROS, ability to analyze POS Point of Sale data and prepare monthly computer reports.
• Two (2) years’ progressive experience in supervision of hotel and conference environment management

To Apply - Follow the link to the hiring company for further information.

Banquet Assistant Manager - Calgary, AB

JOB SUMMARY

Position: Banquet Assistant Manager

Company: Heritage Park Historical Village

Job Location: Calgary, AB

Job type: Full-time

WORK PERFORMED

• Ensures the proper amount of banquet supplies, linen, china, cutlery and glassware are constantly in good supply in all facilities;
• Assists with table and room set-up for catered events for both internal and external clients;
• Liaises with Custodial & Event Support and the Catering Office to ensure proper set-up and serving requirements for banquets;
• Assists the Banquet Manager with administrative duties such as inventory counts, product requisitions, ordering, scheduling and payroll;
• Assists with hiring, training, performance evaluations, warning reports and exit interviews;
• Promotes a positive work environment and provides direction to staff to ensure safe food handling techniques, high levels of customer service and adherence to uniform guidelines;
• Creates shift tasks and specific duties for each event to ensure proper set-up, execution and tear-down of all events;
• Assists Banquet Captains and Lead Hands with ensuring all events run smoothly;
• Works with own staff and external providers to ensure banquet venue a/v systems are operating properly;
• Assists with the scheduling of volunteers as needed;
• Attends relevant meetings as required;
• Other duties as assigned.

QUALIFICATIONS

• Completion of High School and 2 to 3 years of a combination of banquet serving and supervisory experience;
• Post secondary training in the hospitality industry is an asset;
• Minimum age of 18 years;
• Possession of a valid Class 5 driver’s license and Proserve certification are necessary.

To Apply - Follow the link to the company website for further information.

Food Service Supervisor - Edmonton, AB

JOB SUMMARY

Position: Food Service Supervisor

Company: Aramark

Job Location: Edmonton, AB

Job type: Full-time

Job No: # 453445

WORK PERFORMED

• Produce and maintain work schedules and may prepare production packets (Production sheets and recipes).
• Direct daily activities.
• Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements.
• Ensure that food items are stored in a safe, organized, and hazard-free environment.
• Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
• Maintain a sanitary department following health and safety codes and regulations.
• Maintain accurate inventory on a weekly basis.
• May prepare orders as needed to ensure accurate production for location.
• Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
• Maintain a safe and hazard-free working environment.
• Train/mentor other food service workers.
• Maintain logs on all maintenance required on equipment within the department.
• Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary.
• Perform preventative maintenance checklist.
• Recommend replacement of existing equipment to meet needs of facility.
• Proficiency in multi-tasking.
• Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
• Must fill in for absent employees at location, as necessary.
• Maintain knowledge of daily catering events and confirm they are prepared and delivered on time.
• Be able to work occasional night and weekend catered events.
• Attend food service meetings with staff.
• Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc).
• May perform cashier duties as the need arises.
• Promote good public relations.

QUALIFICATIONS

• Must read, write, and understand verbal instructions
• Must complete a sanitation course either before or during first year
• Must be knowledgeable in operating an efficient cost-effective program.
• Ability to perform basic arithmetic
• Maintain emotional control under stress
• Ability to resolve interpersonal situations
• Strong organizational skills

To Apply - Follow the link to the company website for further information.

Manager, Food & Beverage Operations - Fort McMurray, AB

 JOB SUMMARY

Position: Manager, Food & Beverage Operations

Company: Regional Recreation Corporation of Wood Buffalo
Job Location: Fort McMurray, AB

Job type: Full-time

Job salary: $50,000–$90,000 a year

WORK PERFORMED

• Oversees personnel management including hiring and development of training and coaching programs.
• Plans and hosts monthly safety and departmental informational meetings.
• Satisfies all guest requirements by ensuring that service is constantly maintained at a consistently high standard.
• Evaluates and recommends methods for revenue generation, projects expenditures and prepares operating budget.
• Responsible for proper accounting and recording of all beverage sales while ensuring that the pouring measures are being followed according to standard operating procedures.
• Maintains adequate levels of supplies and places orders considering storage space available, current stock, and expected customer demand ensure that all products are on-hand at all times for F&B outlets.
• Implements, controls, and reviews all procedures relating to stock control, cash handling, purchasing and stock & waste disposal.
• Ensures that pricing updates and changes as communicated by the Director of Hospitality are reflected on the menus and point of sale system.
• Ensures that all financial reporting is maintained and accurate (billing, payroll, cash outs etc …)
• Responsible for the appropriate and timely set up of all functions, catering events and meetings while maintaining standards of food, beverage and meeting specifications.
• Ensures that rooms are set-up and service delivery is carried out according to guest expectations and event orders.
• Develops strong customer relations through frequent communication and the use of professional, courteous and ethical interpersonal interaction in delivery and service of food.
• Projects staffing based on need and monitors work schedules.
• Sets standard for ambiance and product presentation/service.
• Develops and maintains a safe culture within the department and ensures adherence to and awareness of Health and Safety Standards.
• Provide monthly written updates and reports to the leadership team.
• All other duties as assigned.

QUALIFICATIONS

• High School Diploma or GED Equivalency
• Completion of Hospitality Management program from an accredited college or university
• Food Safety Certification
• WHIMIS Certification
• Pro Serve Certification
• Protect Certification
• First Aid/CPR/AED Certification is an asset
• Five (5) years of management / supervisory experience in the Food & Beverage industry.

 To Apply - Follow the link to the hiring company for further information

Food Service Manager - Calgary, AB

JOB SUMMARY

Position: Food Service Manager

Company: Compass Group
Job Location: Calgary, AB

Job type: Full-time

WORK PERFORMED

• Drive the financial success of the unit's operation.
• Lead all phases of food preparation, menu planning and development, operation planning and expenditures, budgeting, costing and maintaining proper inventory levels.
• Recruit, hire, schedule and perform general administrative duties.
• Ensure excellent client relationships and client satisfaction with the service and menu options.
• Achieve compliance with Compass’ Quality Assurance, Occupational Health and Safety Act and WHMIS regulations.
• Initiate frequent workplace inspections and WHMIS training of all staff and effectively manage all.

QUALIFICATIONS

• At least two years of related food service management experience with at least one year of catering experience.
• The ability to control food and labour costs.
• Creatively apply trendy food items and presentations to food service operations.
• A strong motivator, mentor and leader with management skills.
• A detail-oriented individual and a strong team player.
• Outstanding client relationship skills.
• Excellent communication skills (written and verbal).
• Proven Microsoft Office skills (Word, Excel, Outlook).
• Culinary skills would be an asset.

 To Apply - Follow the link to the company website for further information

Manager, Support Services, Food Operations - Langley, BC

JOB SUMMARY

Position: Manager, Support Services, Food Operations
Company: Fraser Health
Job Location: Langley Memorial Hospital, Langley, BC 
Job type: Full-time

WORK PERFORMED

• Plans, develops, implements and evaluates short and long range goals and objectives and operational opportunities in support of the identified strategic directions of the department and organization as a whole including new builds and redevelopment of site/facilities with a patient/resident focused approach.
• Responsible for overseeing the sites operational and capital budgets, understanding and achieving the financial objectives, monitoring and regularly reporting on performance and recommending and implementing remedial strategies.
• Actively pursues improved quality of services by planning, implementing and verifying improvements in key processes. Identifies areas of improvement, provides technical advice and coordinates problem resolution.
• Manages service provider and in-house service performance utilizing Key Performance Indicators and other information, identifies variances and implements corrective action. Prepares and works with BISS leadership in preparation and validation of scope changes following established guidelines and processes.
• Participates in the regional planning process for the portfolio, consults and negotiates with internal user departments and external stakeholders as required to facilitate consensus, and to ensure a fully integrated, high quality, and cost effective service is provided.
• Working with the Regional Director/Regional Manager, Food Operations, and the Food Services Leadership Team, implements initiatives to enhance food service standardization, quality, productivity and innovative service delivery.
• Partners with the Manager, Dietitian Services to foster a cohesive relationship with clinical services to ensure department and clinical operations priorities are effectively managed within a patient/resident centred model of care.
• Works with/liaises colleagues of the BISS teams to expand and promote initiatives throughout Lower Mainland organizations.
• Develops and maintains a general knowledge of pertinent service provider contracts, particularly of service performance requirements.
• Provides leadership and support to all members of the team and motivates them towards the attainment of the departmental goals; recommends changes to organizational structures to reflect evolving needs and is responsible to ensure and support an on-going system for measuring performance.
• Promotes and facilitates excellence in communication in keeping with customer service philosophy and good business practices.
• Responds to and resolves service related problems within the portfolio and seeks guidance from Subject Matter Expert colleagues as needed for other non-food services and retail services.
• Initiatives being lead will comply with BISS project management processes with an emphasis on timely completion to the schedule commitment.
• Responsible for the application of various collective agreements at their site/facilities; facilitates problem solving and decision making pertaining to various labour relations workplace issues; and works collaboratively with Human Resources staff accessing their advice and support as appropriate.
• Participates on various committees, teams and task groups; as requested representing the Lower Mainland committees at the local, regional and/or provincial level.
• Ensures that the Regional Director and other executive management as appropriate are informed of and aware of significant events and/or activities at other sites/facilities.
• Supports the Manager, Dietitian Services in providing direction to students; as appropriate, collaborates with UBC Dietetic Program Coordinators and Dietitian Services (Food Operations) to develop and modify the food service/administration program to support the 5th Year Dietetic Student Program.
• Performs other related duties as assigned.

QUALIFICATIONS

• Baccalaureate in Food Services Nutrition Management from an accredited university and/or current registration with the College of Dietitians of British Columbia or Canadian Society of Nutrition Management (CSNM)
• Supplemented by a minimum of five (5) years' recent, related working experience in a food operations management role in a health facility or an equivalent combination of education, training, and experience.

To Apply - Follow the link to the hiring company for further information.  

Food Service Supervisor - Kelowna, BC

JOB SUMMARY

Position: Food Service Supervisor
Company: Interior Health Authority
Job Location: Kelowna General Hospital, Kelowna, BC
Type: Casual
Job Salary: $31.85 per hour
Job ID: 01896138

WORK PERFORMED

Supervises designated staff by scheduling and co-ordinating work assignments, determining related training and orientation requirements, and providing feedback to employees.

In consultation with the Clinical Dietician, plans menus and develops recipes according to nutritional and therapeutic diet needs of the patients/residents.

Estimates food requirements, and orders and receives supplies and resolves discrepancies with suppliers.

Visits patients/residents and/or family members to obtain and exchange diet-related information.

Monitors expenditures for assigned areas; makes recommendations regarding budget allocations and resolves discrepancies for the assigned areas.

Evaluates meals being served to ensure established standards of quality and quantity are maintained.

Coordinates meal preparation, pricing and other related duties for community based services such as Meals on Wheels

Assists in co-ordinating and maintaining facility in-house services by coordinating cafeteria services including pricing, staffing allotment, coordinating closure of cafeteria and securing money upon closure.

Performs recommended audits to ensure that established food service and quality assurance standards are met.

Monitors the storage of food, supplies and related items.

QUALIFICATIONS

Graduation from a recognized two-year program in Food Service Supervision

One year's recent, related experience or an equivalent combination of education, training and experience.

Food Safe Certificate

To Apply - Follow the link to the hiring company for further information.  

Food Service Supervisor - Belcarra, BC

JOB SUMMARY

Position: Food Service Supervisor/ Cook
Company: Fraser Health
Job Location: Belcarra, BC
Job type: Casual

WORK PERFORMED

• Collaborates with the Interdisciplinary Mental Health team in planning and developing resident-specific menus and meals which include special dietary requirements such as diabetic, lactose-intolerant, low fat and vegetarian.
• Supervises staff members such as assigning work, providing feedback and orienting new staff as related to food delivery, preparation and service; oversees the day-to-day food service operations.
• Prepares meals and serves snacks in accordance to the resident''s menu plan by performing duties such as planning food preparation and cooking schedules.
• Estimates and orders food and supply requirements based on menus and current inventory of food and supplies; places orders with external providers, receives foods and supplies, checks and reconciles invoices with purchase orders and good received; investigates and contacts manufacturers/suppliers to reconcile invoice discrepancies and damaged goods; appropriately stores foods and supplies.
• Monitors kitchen expenditures and maintains accurate costing of food inventory, statistical and budgetary records; makes recommendations regarding budget for the assigned area.
• Provides direction to the Interdisciplinary Mental Health Team on various food-related topics such as food preparation, menu planning and nutrition as related to a resident's care plan; assists the Mental Health team, family members and/or volunteers to assist the resident to prepare their own food; ensures a consistent standard of food quality, portioning and service to residents; maintains and records related information on recipes and resident's preferences; determines menu substitutions as required.
• Orients, instructs and assists staff in the operation of specialized equipment for rethermalization; oversees and update manuals for staff use for rethermalizing food products; provides direction and assistance to clients, staff and/or volunteers on the use of specialized equipment.
• Oversees and updates standards and procedures as required; ensures HACCP standards are maintained through entire food distribution system.
• Performs cleaning duties such as cleaning food preparation equipment, sweeping and mopping floors, cleaning sinks and counters cleaning kitchen and storage areas such as walls, ovens and freezers and removing garbage; washes, scrubs and rinses pots, pans, dishes and utensils by hand, dishwasher and/or potwasher and ensures all cleaned dishes, utensils, food preparation and related equipment meet established sanitary standards.
• Establishes and assures maintenance of food rotations in storage areas, refrigerators and freezers to minimize spoilage and waste; regularly participates in department Quality Assurance programs.
• Monitors functioning of equipment and reports malfunction, maintenance and repairs to the Manager, Clinical Services or designate.
• Perform other related duties as required.

QUALIFICATIONS

• Grade 12, plus a Professional Cook Training Certificate. Three (3) years recently related experience; or an equivalent combination of education, training and experience.
• Current certificate in Food Safe Level II.

To Apply - Follow the link to the company website for further information.  

Food Service Supervisor - New Westminster, BC

JOB SUMMARY

Position: Food Service Supervisor
Company: Fraser Health
Job Location: Royal Columbian Hospital, New Westminster, BC
Job type: Casual

WORK PERFORMED

• Supervises designated staff by scheduling and coordinating tasks, checking work assignments and ensuring adherence to department standards and procedures; orients and trains new hires as required.
• Evaluates meals being served to ensure established standards of quality and quantity are maintained; oversees the preparation, portioning and serving of meals'' performs cooking and/or food service duties, as required.
• Provides support to Clinical Nutrition Services by writing/checking daily menus for patients on therapeutic and/or non therapeutic diets; processes diets orders and diet/meal changes and alters menus as required; updates diets, recipes and nourishment records; visits patients/residents regarding diet and food preferences/acceptance as needed.
• Plans, receives and checks food and supplies for the department; assists in inventory control and resolves invoice discrepancies with suppliers; processes purchasing invoices and places orders as needed.
• Oversees the storage of food and food-related items; receives and directs storage of supplies as necessary; establishes and assures maintenance of food rotations in storage areas, refrigerators and freezers to minimize spoilage and waste; ensures HACCP regulations are observed within all areas of the department.
• Writes and checks patient and resident menus according to diet prescriptions; visits patients/residents routinely regarding diet and food preferences and food acceptance, as assigned.
• Maintains statistical and budgetary records according to departmental guidelines; provides input into budget for assigned area.
• Completes payroll records, maintains and updates manual and computerized records such as staffing records, staff attendance records and food temperature.
• Continually evaluates safety and sanitation procedures for the department; updates procedures as required and participates in the departmental Quality Assurance Program.
• Performs other related duties, as assigned.

QUALIFICATIONS

• Graduation from a recognized two year program as a Food Service Technician/Supervisor, plus one year of recent related experience or an equivalent combination of education, training and experience.
• Current Food Safe Level II certificate.

To Apply - Follow the link to the company website for further information.