Thursday, August 22, 2019

Food & Beverage Supervisor - Terminal City Club, Vancouver



Terminal City Club, Vancouver’s Premier Private Members Club, is in search of an experienced Food & Beverage Supervisor, who brings a polished and professional style while delivering uncompromised service to the Club’s members and guests. Reporting to the Restaurants Manager the Restaurants Supervisor will collaborate with all of the Restaurants (Outlets) to create new and exciting opportunities for our members, contributing to the overall success of the Clubs’ Food & Beverage programs.
Terminal City Club has11 meeting spaces, 2 ballrooms, 2 restaurants, 1 pub, 1 wine & cocktail lounge, 6 billiards tables, 3 squash courts, a four-lane 25-meter swimming pool, a state-of-the-art fitness centre and licensed patios on four levels of The Club with sweeping views of the North Shore mountains. Our Members and Guests are the backbone of our organization, and we strive to uphold and enhance the tradition of service on which the Club was founded in 1892.

JOB RESPONSIBILITIES
  • Hands-on supervisor providing guidance to the service team with positive motivation, and effective communication outlining service expectations and sound product knowledge
  • Provide personalized service to members and guests, acknowledging by name whenever possible.
  • Ensure all restaurants are consistent in set up and that all staff are properly trained in accordance with Terminal City Club standards of service
  • Assist with the monthly beverage inventory
  • Maintain effective working relationships with all departments including Banquets, Culinary and Catering
  • Actively supervise the staff assigned and assist in the overall service delivery in the various Restaurants
  • Complete daily log book with detailed and accurate information on setup, food, complaints etc. Report any unusual activity to the Restaurants Manager
  • Monitor closing duties, and complete server cash outs
  • Ensure that the Club's rules and regulations are being adhered to in service delivery and employee relations
  • Assist with Jonas issues such as voids and QSAs
  • Uphold Health & Safety regulations in relation to all tasks and activities undertaken in the department
REQUIRED SKILLS AND EXPERIENCE
  • Several years’ supervisor experience in a high-end establishment.
  • Exceptional knowledge and passion of food & beverage.
  • Have an out-going personality, a polished image and exceptional communication skills; emphasis on professional, seamless guest service
  • Strong discernment with a high degree of confidentiality
  • Strong communication skills; supporting and encouraging a team-focused work environment
  • Must be able to work flexible hours including weekdays, nights and weekends
  • Serve it Right Certification required
  • Experience using a client information database and POS system (Jonas preferred)
HOW TO APPLY
If this sounds like you, please submit your cover letter and resume to: Gurpreet Bains, Restaurant Manager.
We thank all applicants for their interest. Only those being considered will be contacted.


Wednesday, August 21, 2019

General Manager, Patient Food Services, Richmond


General Manager Patient Food Service 
 Richmond, BC

Your Contribution:
Grow your career with a company that shares your passion.   Our Healthcare Division is seeking a dynamic individual to fill the role of General Manager Patient Food Service  for our site located in Richmond, BC.
We provide all food service for this site and your role will demand your excellent customer service, client management as well as an understanding of this environment.
This position reports to the District Manager and offers a great opportunity in our downtown Vancouver community supporting  healthcare patient food service.  You will lead the patient food team through daily routines, manage labour costing, menu planning, waste audits as well as work with the client contract.  This role will rely upon your excellent customer service, leadership skills and commitment to health and safety daily.  We offer a great annual salary, benefits, paid vacation as well as paid relocation for the right candidate.
At Sodexo we care and serving others is our purpose. This generates an authentic sense of pride for us. Improving the Quality of life for everyone we come into contact with is our North Star. If you want to catch the Sodexo Spirit then we have the position you are searching for.

Accountabilities:
As the General Manager in our Healthcare account, you will be responsible for overseeing a team of employees and successfully coordinating and directing on the floor food service activities. You will establish and maintain a solid and mutually beneficial business relationship including: high levels of client and customer satisfaction and account retention; strong employee relations; achievement of financial goals particularly around labour costs; and strategically develop efficiencies in the operation. You will report directly to the General Manager of the site.



Growth and Development:
  • CSNM designation  is mandatory as well as experience working with long term care or acute care  facilities
    1-3  years working with operations, finance, inventory, financial statements experience at the managerial/supervisory level
    Proven success in managing food services operations in a healthcare setting
    Effective oral and written communication skills are needed
    Management experience in a unionized environment
    Strong ability to manage and promote a safe work environment and lead a safety culture
    Effective planning, organizing, and time management skills
    Excellent interpersonal skills
    Ability to select and develop people
    Ability to anticipate and solve problems
Value Behaviours:
 
  • Serving Clients and Customers
  • Integrity
  • Flexibility
  • Analysis and Decision Making
  • Quality Assurance and Safety
  • Diversity Awareness
  • Drive and Dependability
To Apply:  Follow link to Company Website

Who We Are:
 
Recognized as a strategic partner, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 80 countries, Sodexo serves 75 million consumers each day through its unique combination of On-site Services, Benefits and Rewards Services and Personal and Home Services. Through its more than 100 services, Sodexo provides clients an integrated offering developed over 50 years of experience.  Sodexo’s success and performance are founded on its independence, its sustainable business model and its ability to continuously develop and engage its 420,000 employees throughout the world.

Our Advantages 
 
*A wide array of interesting jobs *Nationwide locations *Tremendous growth possibilities *Continuous learning opportunities *Incentive Plans *Rewards & Recognition *Employee Benefits *Flexible Time *Discounts *Committed to People Development *Promoting Individual and Collective Achievements *Diversity and Inclusion *Corporate Citizenship *Hunger Fighting Initiatives *Environmentally Conscious………… To find out more, come visit us at: www.sodexo.ca
Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.
“We welcome and encourage applications from people with disabilities.  Accommodation is available on request from candidates taking part in all aspects of the selection process.”
*Only those candidates under consideration will be contacted. *

Tuesday, August 20, 2019

Cook/Food Service Supervisor Coquitlam

 

Cook/Food Service Supervisor

Job Title:                      Cook/Food Service Supervisor
Posting Number:          1201022
Geographic Location : Coquitlam / Port Coquitlam / Port Moody (Tri-Cities) / Anmore / Belcarra

Are you someone who has a real passion for Food & Nutrition Services ? Are you looking to showcase your knowledge, skills, and abilities in a new and dynamic environment? If you've answered yes then keep reading.
Fraser Health Authority is growing, the kind of growth you want to be a part of. We have over 25,000 employees, 2,500 physicians and 6,500 volunteers providing a wide range of integrated health care services to over 1.8 million people living in Metro Vancouver and the Fraser Valley. Fraser Health is the largest and fastest growing Health Authority in Canada. We want you to join us in our growth as you maximize, improve and expand your skills.

We currently have an exciting opportunity for you to bring your skills, knowledge and expertise as a dedicated Relief Cook/Food Service Supervisor at Connolly/Cottonwood/Cypress Lodges located in Coquitlam, BC. If you're someone who is looking for a rewarding challenge, then this is the ideal position for you.
Build on your education & career experience as you plan, develop and prepare menus and meals, including special dietary requirements, in accordance to resident dietary needs and established Food Safe and Licensing standards.

To apply:  Follow link to Health Authority Website 

To join our team you have:

  • Grade 12
  • Professional Cook Training Certificate
  • Three (3) years recently related experience
  • Current certificate in Food Safe Level II
An equivalent combination of education, training and experience is acceptable.
Please read the full job description to see how this opportunity matches your skills.

Valued Benefits:

A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of providers in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.
We believe in your work with our dedicated team, come join in our commitment to provide quality care to our patients and clients. Our purpose - To improve the health of the population and the quality of life of the people we serve.

Our dedication:

  • To be passionate in pursuit of quality and safe health care.
  • To inspire individual and collective contribution.
  • To be focused on outcomes, open to evidence, new ideas and innovation.
  • To embrace new partners as team members and collaborators.
  • To be accountable.
We invite you to apply today and find out why more than 95% of new employees recommend Fraser Health to their friends as an exceptional place to work. A 2019 BC Top Employer, we value diversity in the work force and seek to maintain an environment of Respect, Caring & Trust.
Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.
Posting Date  :          13-Aug-2019
Closing Date:           4-Sep-2019
Employment Type:  Relief Full Time
FTE:                        1
Rate:                        $20.16 - $22.11 / hour
Hours of Work:       1000-1800
Program/Service:   MHSU

Sunday, August 18, 2019

Cook / Supervisor position Port Moody, BC


Port Moody, BC
$20.16 - $22.11 an hour

Are you someone who has a real passion for Food & Nutrition Services ? Are you looking to showcase your knowledge, skills, and abilities in a new and dynamic environment? If you've answered yes then keep reading.
Fraser Health Authority is growing, the kind of growth you want to be a part of. We have over 25,000 employees, 2,500 physicians and 6,500 volunteers providing a wide range of integrated health care services to over 1.8 million people living in Metro Vancouver and the Fraser Valley. Fraser Health is the largest and fastest growing Health Authority in Canada. We want you to join us in our growth as you maximize, improve and expand your skills.
We currently have an exciting opportunity for you to bring your skills, knowledge and expertise as a dedicated Relief Cook/Food Service Supervisor at Connolly/Cottonwood/Cypress Lodges located in Coquitlam, BC. I f you're someone who is looking for a rewarding challenge, then this is the ideal position for you.
Build on your education & career experience as you plan, develop and prepare menus and meals, including special dietary requirements, in accordance to resident dietary needs and established Food Safe and Licensing standards.

TO APPLY:   follow link to Health Region website
                           position # 1201022 

To join our team you have :

  • Grade 12
  • Professional Cook Training Certificate
  • Three (3) years recently related experience
  • Current certificate in Food Safe Level II
An equivalent combination of education, training and experience is acceptable.
Please read the full job description to see how this opportunity matches your skills.

Valued Benefits:

A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of providers in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.
We believe in your work with our dedicated team, come join in our commitment to provide quality care to our patients and clients. Our purpose - To improve the health of the population and the quality of life of the people we serve.

Our dedication:

  • To be passionate in pursuit of quality and safe health care.
  • To inspire individual and collective contribution.
  • To be focused on outcomes, open to evidence, new ideas and innovation.
  • To embrace new partners as team members and collaborators.
  • To be accountable.
We invite you to apply today and find out why more than 95% of new employees recommend Fraser Health to their friends as an exceptional place to work. A 2019 BC Top Employer , we value diversity in the work force and seek to maintain an environment of Respect, Caring & Trust.

Saturday, August 17, 2019

Chef / Manager - Vancouver Island University



Food Services operates two cafeterias and Campus Caterers and works closely with Culinary Arts, Professional Baking, and Hospitality Management to provide food services to the campus community. Food Services is part of the Ancillary Services team.
 
 
Employment Group:  ADMIN
Position Number: 00923
Division: VP Administration and Finance
Department: Cafeteria
Campus: Nanaimo campus
Appointment Type: regular full-time
FTE: 1.0
Workload: 35 hours per week. Flexible schedule involving frequent evening and weekend work.
Pay Level: Excluded Pay Band 8
Appointment Start Date:  15/10/2019
Applicant Documents: CV/Resume, Cover Letter, Qualifications , Referees/ References
Posting Closing Date : 04/09/2019
Job Reference;  674

TO APPLY: follow link to university website 

Duties
Food Services at Vancouver Island University's Nanaimo Campus is seeking an energetic all-start leader to fill the position of Kitchen Manager to manage the "Back of House" operation of the University's food outlets, including two cafeterias, a Starbucks outlet, and Catering services. Provide high-quality service to the campus community while balancing financial and educational needs. Hire, lead, coach, schedule, train, and performance manage 16 plus employees in the "Back of House" to ensure the support and delivery of outstanding service while supporting and encouraging a team environment. Oversee daily delivery of food products including checking volumes, signage including; allergy awareness, and presentation. Responsible for monitoring and evaluating staff performance and daily assignments. Participate actively in a multi-functional team environment. Contribute to menu development. Ensure the department meets VIHA Food Safety and cleanliness standard including training staff on proper sanitation guidelines.
Ensure reporting requirements are met and submitted to the Finance department. Coordinate and submit inventory counts. Contribute to the development of the annual budget including the HR budget. Manage technologies used in the operation including the POS terminals, inventory control software and that the systems are up to date. Research and implement ways to improve operational efficiency through inventory management, process improvement and system implementation. Contribute to the development and implementation of innovative marketing and communication strategies including social media strategies.
This position involves active supervision at multiple locations across the Nanaimo campus.

Qualifications
Canadian Red Seal in Cooking or equivalent from an appropriately accredited institution. Current Food Safe certification. Minimum of five years' experience in a Kitchen Manager or Executive Chef position in a large hotel or institutional food setting. Minimum of 2 years' experience supervising in a catering or banquet service. A combination of education and experience may be considered.
  • Ability to manage multi-outlets while demonstrating excellent leadership, interpersonal, communication, as well as organizational and administrative skills.
  • Experience scheduling a large staff complement and understanding fluctuations in business volumes as it relates to staffing.
  • Demonstrated leadership skills while leading a large staff complement and support an environment of teamwork, employee development, and quality service.
  • Demonstrated knowledge and understanding of business goals.
  • Results-oriented with the ability to be flexible and work well under pressure.
  • Experience in concept and food menu development.
  • Excellent interpersonal and communication skills.
  • Demonstrated budget management skills including food and labour cost.
  • Strong organizational and administrative skills.
  • Demonstrated technology competencies with proven experience managing technology supports.
  • Ability to work effectively in an innovative, fast-paced and multi-tasked environment.
  • Ability to define objectives and communicate those effectively to the Food Services department, vendors and employees.
  • Demonstrated ability to prioritize tasks, set goals, and make sound decisions in a timely manner.
  • Required to work flexible hours inclusive of evenings and weekends.
This position involves a high degree of daily movement between the kitchens, vendors, and locations on campus, as well as a high degree of agility to work amongst the numerous food preparation stations.

Preferred Qualifications:
Five (5) years' experience supervising in a unionized environment. Experience in the installation and maintenance of computerized inventory control and point-of-sale systems. A valid Class 5 BC Driver's Licence and a confirmed satisfactory driving record.

Note:
  • Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.
  • All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
  • Vancouver Island University embraces the principle of employment equity and encourages applications from women, persons with disabilities, visible minorities, and people of Aboriginal descent.

Thursday, August 15, 2019

Cook / Support Service Supervisor - Nelson , BC



Job title :COOK / SUPPORT SERVICES SUPERVISOR
Community :NELSON
Facility :KOOTENAY LAKE REGNL HSPTL
Status :PERMANENT FULL TIME
Position Summary
 Interior Health Authority is looking for a Permanent Full Time Cook/Support Services Supervisor for various sites in Nelson, BC.

In accordance with established vision and values of the organization, this position is in charge of planning, preparing and/or directing the preparation of meals in a kitchen providing from 200 to 1199 meals per day and is responsible for supervising the Housekeeping and Laundry Service operations in the designated facilities.
TO APPLY:  follow link to Health Authority Website  
                    posting # 1286292

Typical Duties will include:
  • Supervises designated staff by scheduling and co-ordinating work assignments, determining related training and orientation requirements, providing feedback to employees and providing input into employee evaluations;
  • Is in charge of planning, preparing and/or directing the preparation of meals in a kitchen providing from 200 to 1199 meals per day. In consultation with the Manager and/or Clinical Dietician, plans menus and develops recipes according to nutritional and therapeutic diet needs of the patients/residents;
  • Estimates food, housekeeping and laundry requirements and maintains inventory controls; orders and receives supplies and resolves discrepancies with suppliers; maintains related reports and records, ensuring organizations contractual purchasing obligations are met;
  • Provides input into the development and maintenance of standards and procedures for assigned areas.
  • Monitors expenditures for assigned areas; makes recommendations regarding budget allocations and resolves discrepancies for the assigned areas;
  • Performs and/or directs a variety of dietary duties;
  • Directs a variety of cleaning duties such as cleaning of patient rooms, lavatories, utility rooms, lounges, and various department areas;
  • Performs and/ or directs a variety of laundry/linen duties;
  • Ensures safety and sanitation practices and procedures are adhered to by utilizing checklists and other audit tools; performs recommended audits to ensure that established food, laundry, housekeeping service, and quality assurance standards are met. Reports any problems in accordance with established procedures;
  • Ensures communication between employees, other staff, committees and administration is effective by utilizing memos, staff meetings, education, intranet and other methods of communication as required. Meets to resolve problems and co-ordinates implementation of solutions identified. Participates in recommended departmental and interdepartmental meetings as required;
  • Assists in co-ordinating and maintaining facility in-house services by coordinating cafeteria services, including pricing, staffing allotment, catering to Interior Health meetings, and other related duties. Coordinates meal preparation, pricing and other related duties for community based services such as Dinners @ Home and Meals on Wheels;
  • Reports inoperable equipment or damaged, unsafe equipment;
  • Performs other related duties as assigned.

Hours of work: Monday - Friday, 07:30 to 15:30

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Everyone plays a role in the care continuum. Together, we create great workplaces.

Qualifications

Education, Training and Experience:
  • Graduation from a recognized 12-month program in quantity cooking, plus;
  • Three years’ recent, related experience, including six months' supervisory experience
  • An equivalent combination of education, training and experience
  • The ideal candidate will be enrolled in a two year Food and Nutrition Management program.


Skills and Abilities:
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of this position.
  • Ability to supervise
  • Ability to organize work.
  • Ability to operate related equipment.

Wednesday, August 14, 2019

UBC Residence Dining - Food Service Supervisor

University of British Columbia
UBC Residence Dining

*Please apply to job opening ID 34815 on the UBC Careers site https://www.hr.ubc.ca/careers-postings/staff.php  by 18 August 2019*


Are you energetic, passionate, caring and excited to contribute to the wellbeing of UBC students? Are you friendly and attentive? If so please consider joining our talented team at The University of British Columbia. UBC is consistently voted one of BC’s top employersand offers a dynamic workplace culture, great pay and benefits, and room to grow within the organization.

About UBC Residence Dining
UBC’s three residence dining rooms are not your average university dining halls. Our cutting-edge team has rejected the perceived limitations of large-scale food service. Instead, you’ll find our offerings and service represent the best of Vancouver’s diverse culinary scene. We pride ourselves on serving over 4,500 students healthy, delicious and varied meals from Sept-May, and also serve staff, faculty and year round campus visitors. Dining rooms Open Kitchen, Gather at Vanierand Totem Dining Roomare open for breakfast, lunch and dinner. We prioritize local, sustainable ingredients including Ocean Wise™ seafood, Fair Trade coffee and tea, and produce from the UBC Farm.

Why work for us?
  • Dynamic, fun, friendly and inspiring workplace environment
  • Progressive food values and vision
  • Competitive salary and outstanding benefits
  • Generous vacations and leaves
  • Development and training opportunities
  • Complimentary meal while on shift
  • Wellness initiatives and a respectful work environment
  • Opportunity to work in a variety of food services environments on campus
  • Flexible working schedule
  • Full and part-time positions available
  • Strong sustainability values and practices
Job Summary
Oversee the operation of a single food services unit and/or assist in the operation of a complex food services unit(s) supervising food service workers,coordinating and working with Senior Food Services Assistants as required, participating in food service work and handling related administrative duties.

Work Performed
1. Supervises the workload of food service workers, ensuring employees meet UBC Food Services' customer service standards, FoodSafe standards and compliance with UBC Food Safety and Worksafe BC Guidelines.
2. Trains food service workers, following up to ensure an understanding of the material covered.
3. Assists with and recommends scheduling options to the unit manager.
4. Orders food supplies required for day to day operations.
5. Monitors and reviews cost controls, such as, labour costs, food costs and waste and overhead expenses, with unit manager.
6. Handles customer comments and complaints and refers to unit manager as required. Monitors customer satisfaction via surveys, comment cards, and any other types of feedback.
7. Relieves and assists food service workers as operationally required.
8. Ensures that the quality of product being produced and/or sold is up to department standards. Taking action with production or making recommendations as required
9. Performs audits for food quality, food safety and sanitation, customer satisfaction and feedback; takes action with production or makes recommendations as required.
10. Participates in related day to day office administrative duties, such as, answering telephones, record keeping, filing, data entry, performing basic calculations, typing correspondence, inventory, and month end procedures. Completes and submits timesheets ensuring payroll deadlines are met.
11. Ensures that systems and procedures for daily sales, cash collections/controls, banking and ledger reconciliation are being followed; processes payments and deposits.
12. Recommends daily specials and ongoing menu changes, supporting UBC Food Services Food Vision and Values statement. .
13. Suggests and implements unit promotions including processing and delivering of You-Care packages.
14. Ensures all kitchen equipment and point of sale systems are in working order; reports and follows up on maintenance as required.
15. Contacts employees for coverage of last minute vacancies of shifts.
16. Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.

Qualifications
  • High School graduation,
  •  Food Safe Level 1 Certificate
  • completion of Food Service Management course. 
  • Must have Serving It Right Certificate in good standing.
  • 2 years relevant experience or the equivalent combination of education and experience. 
  • Demonstrated ability to work independently, multi-task, and meet deadlines, exercise initiative and work with a diverse work force. 
  • Ability to work effectively in an office environment using basic computer skills including Outlook, Word and Excel. 
  • Must be familiar with inventory management programs.
  • Effective oral and written communication skills, along with organizational skills are required. 
  • Strong supervisory, interpersonal, customer service, leadership and training skills required. 
  • Ability to work flexible hours, including evenings and weekends.
Required Skills and Experience details are listed on the job description.
Learn more about working at UBC Food Services, and follow us @ubcfoodie on Instagram, Twitterand Facebook.

Job Types: Part-time, Permanent

Salary: $21.28 /hour


.

Food Service Supervisor - UBC

Tuesday, August 13, 2019

Diet Technician - Abbotsford

Part-time
OBJECTIVE:
As a Diet Technician, you will be responsible for assisting the Clinical staff in the provision of Nutritional Care to inpatients and outpatients using Computrition. In carrying out assigned responsibilities, the Diet Tech must ensure that all staff under his/her supervision complies with client, corporate and division policies, procedures and regulatory requirements.

TO APPLY:    All resumes and cover letters can be submitted to jillian.conrod@sodexo.com


RESPONSIBILITIES:
  • Check diet acceptance and suitability
  • Sets up nourishments and marks menus as per standard guidelines
  • Acts as a liaison between Clinical and Food Service areas
  • Conducts computerized nutritional analysis of menus, recipes and food records
  • Promotes and maintains excellent customer relations and effective on-going communication with all levels of staff and clients
  • Performs clerical duties and assists with planning and executing special assignments and follow- up
  • Supports the Safety Program and reports all injuries and hazardous conditions immediately.
  • Other tasks, duties and assignments as directed by Manager.
POSITION QUALIFICATIONS:
  • Diploma in Food and Nutrition Management or Degree in Dietetics.
  • Eligibility for membership in CSNM. (Successful candidate will require to enroll within a year of hiring date)
  • English proficiency, verbal and written.
  • Food Safe Certificate I & II
  • Current vaccinations, TB screening test, Hep A & B, Flu shot.
  • Requires knowledge of clinical diets and ability to plan and mark clinical diet menus
  • Current vaccinations.
APTITUDES:
  • Problem Solving, Planning, and Organizational Skills
  • Excellent Interpersonal and Team Building Skills
  • Effective Communicator
  • Excellent computer skills
  • Appreciate and Manage Diversity

Monday, August 12, 2019

Support Services Manager - Guildford Seniors Village - Surrey

 
 
Position Summary
Reporting to facility General Manager, as a member of the facility leadership team the Support Services Manager is accountable for all aspects of the day to day delivery of Food, Housekeeping and Laundry services in accordance with established regulations and corporate standards and expectations.

The Support Services Manager provides oversight, supervision, and constructive direction to assigned staff and acts as a professional role model while representing the Support Services departments.

Responsibilities
Include but not limited to;

  1. Participates in the development of and ensures compliance with Corporate and site specific standard operating policies, procedures and other operational foundations required in the provision of Food Services, housekeeping and laundry services.
  2. Participates in the management of assigned budgets.
  3. Participates in the development of operational plans and goals for each department consistent with the facility / organization’s mission and strategic plan.
  4. Gathers and tracks performance indicators and other surveys accurately; analyze and report to the management team as required.
  5. Develops action plans in consultation with General Manager, Corporate Hospitality Support Services Manager and other corporate resources.
  6. Performs and /or delegates ordering, receiving and related procurement tasks ensuring compliant application of procedures and policies.
  7. Establishes and maintains inventory supply levels utilizing methods that minimize spoilage, loss and waste.
  8. Hires, disciplines, recommends and / or participates in the termination of staff according to established HR policies and procedures.
  9. Coordinates Support Services orientation for new employees utilizing established programs and checklists.
  10. Coordinates Food Services, HSPK and LNDY related in-services and annual educational opportunities for staff.
  11. Evaluates staff work performance & recommends strategies for improvements as necessary.
  12. Plans and delivers seasonal menus that are compliant with all related regulations, fit the residents nutritional and therapeutic needs, and meets the facility and resident’s expectations.
  13. Develops and / or adjusts standardized recipes to ensure consistent high quality production outcomes including quality, nutritional & texture requirements, quantity, portion sizes, and resident satisfaction.
  14. Plans, directs and supervises the preparation and service of high quality food utilizing standardized operating procedures, industry standards, and related internal and external policies.
  15. Coordinates regular department meetings and participates in facility based meetings such as site leadership, OH & S, and others as required.
  16. Works with other facility departments in the planning & delivery of special events / meals and programs as required.
  17. Plans, directs and implements contingency plans in response to emergencies and / or challenges to or interruptions in services.
  18. Understands and participates in quality improvement.
  19. Participates in patient/ resident safety at community level.
  20. Perform all other duties as required.

Qualifications
1. Graduation from a recognized program in Nutrition and Food Services Management.
2. Member in good standing or eligibility for membership in the Canadian Society of Nutrition Management and/or Registered Dietician mandatory.
3. Food Safe Level 1 mandatory; Level 2 an asset.
4. A minimum of two years Support Services (Food Services / HSPK & LNDY) supervisory experience in a geriatric residential setting including direct experience managing staff.
5. Experience managing unionized staff an asset.

SKILLS AND ABILITIES:
1. High standards for customer service, food safety, physical space & environmental cleanliness.
2. Solid understanding of infection control protocol.
3. Professional appearance, and good physical health.
4. Demonstrated effective planning, time management and organizational skills.
5. Ability to work independently with minimal supervision.
6. Ability to operate related kitchen, housekeeping & laundry equipment.
7. Excellent written and oral English skills.
8. Solid working knowledge of related office equipment and Windows based software including Word, Excel and Outlook.
9. Ability to handle multiple tasks at one time.
10. Ability to establish harmonious relationships with staff, residents, families, volunteers and visitors of the facility.
 
To Apply- Follow link to company website