Friday, October 11, 2019

Operations Manager (Food Services) - Maple Leaf Lounge YVR Airport


Salary: $60,000, 3 weeks vacation, RRSP matching plan, excellent healthcare benefits.
Parking pass for airport parking in Air Canada employee lot is included
Location: Richmond, BC (Maple Leaf Lounge, Air Canada @ YVR)

Hours and days of work: The approximate weekly schedule will be Monday to Friday 8:00am to 5:00pm (Need flexibility for special events)
The position definitely offers work /life balance versus many other Operations Manager (Food Services) in the industry that require to work very late evenings and every weekend.

Overview:
We are currently seeking a talented, hands-on Operations Manager (Food Services) to oversee the food production and culinary activities for the Air Canada, Maple Leaf Lounge at Vancouver International airport.
Air Canada's award winning Maple Leaf Lounges offer an unrivaled level of service, a variety of complimentary services and are located in all major airports in Canada. Visit this link for more information: https://www.aircanada.com/en/travelinfo/airport/maplelounges/

Job Description
Now, if you were to come on board as one of our Operations Managers (Food Services), we’d ask you to do the following for us:
  • Conduct operation audits of regional units and design improvements to optimize financial performance and operational productivity.
  • Audit units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation, and record keeping.
  • Ensure adherence to company sponsored retailing and purchasing programs.
  • Observe typical meal service when visiting units; evaluate food for taste, temperature, appearance, and portion size; investigate complaints regarding unit operation and effect satisfaction solutions.
  • Ensure weekly reports are accurate and compared to the Orbit, E-pay and Cims each week. Meet all accounting deadlines.
  • Ensure consistent and equitable administration of human resources policies, procedures, and guidelines to facilitate effective employee relations and support the preferred employer focus; audit performance appraisals and associates files; monitor Diversity action plans.
  • Recruit for management positions; identify district training requirements; develop and coach management associates to meet staffing and succession planning needs, as well as to ensure optimum utilization of district associates.
  • Provide clear weekly messages to Supervisors.
  • Plan the work week in advance and keep notes of follow up from the previous week.
Qualifications
Think you have what it takes to be our next Operations Manager (Food Services)? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
  • Post-secondary education plus at least five years of related food service management experience in a business/corporate dining setting and retail environment; bilingual in French and English is an asset.
  • Food safe certified.
  • Proven financial management skills including ability to control product and labour costs.
  • Strong motivator, mentor and leader.
  • Very detail-oriented individual and a strong team player.
  • Superior client relationship skills.
  • Excellent communication skills (written and verbal).
  • Can accommodate a flexible work schedule
  • Knowledgeable in Microsoft Office.
TO APPLY:   Follow link to Company Website 

Additional Information
Thank you for your interest in a career with Compass Group!
Only those selected for an interview will be contacted.
We will consider your resume for additional opportunities.
Compass Group Canada is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are treated fairly and equitably which includes providing accommodation. Health, Safety, Environment and Quality (HSEQ) is also an operational priority. Safeguarding the health and safety of our people and customers is essential to the success of our business.