Food Service Supervisor - Kamloops

JOB SUMMARY

Position: Food Service Supervisor
Company: Interior Health Authority
Job Location: Royal Inland Hospital, Kamloops, BC
Type: Casual
Job ID: 1577430

WORK PERFORMED

Supervises designated staff by scheduling and co-ordinating work assignments, determining related training and orientation requirements, and providing feedback to employees.

In consultation with the Clinical Dietician, plans menus and develops recipes according to nutritional and therapeutic diet needs of the patients/residents.

Estimates food requirements, and orders and receives supplies and resolves discrepancies with suppliers.

Visits patients/residents and/or family members to obtain and exchange diet-related information.

Monitors expenditures for assigned areas; makes recommendations regarding budget allocations and resolves discrepancies for the assigned areas.

Evaluates meals being served to ensure established standards of quality and quantity are maintained.

Coordinates meal preparation, pricing and other related duties for community based services such as Meals on Wheels

Assists in co-ordinating and maintaining facility in-house services by coordinating cafeteria services including pricing, staffing allotment, coordinating closure of cafeteria and securing money upon closure.

Performs recommended audits to ensure that established food service and quality assurance standards are met.

Monitors the storage of food, supplies and related items.

QUALIFICATIONS

Graduation from a recognized two-year program in Food Service Supervision

One year's recent, related experience

Food Safe Certificate

To Apply - Follow the link to the company website for further information.

Food Service Director - Victoria

JOB SUMMARY

Position: Food Service Director
Company: Aramark
Job Location: Victoria, BC

Requisition #: 399772

WORK PERFORMED

• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance.   
• Coach employees by creating a shared understanding of what needs to be achieved and how to execute. Reward and recognize employees.  
• Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Demonstrate excellent customer service using Aramark's standard model.  
• Identify client needs and effectively communicate operational progress. 
• Adopt Aramark processes and systems.  
• Build revenue and manage budget, including cost controls with regard to food, beverage, and labor.  
• Ensure full compliance with Operational Excellence fundamentals, including food and labor.  
• Direct and oversee operations related to production, distribution and foodservice.  
• Maintain a safe and healthy environment for clients, customers, and employees.  
• Build and develop supervisory staff to become future leaders 
• Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, wage and hour.

QUALIFICATIONS

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. 
• Meaningful experience in service industry, contract services, or hospitality environment, including managing teams. 
• Strong analytical, project planning, and financial management skills. 
• Ability to communicate effectively with clients, customers, colleagues and staff. 
• Must be able to stand for extended periods of time.

To Apply - Follow the link to the company website for further information.

Patient Food Services Supervisor - Cardston, AB

JOB SUMMARY

Position: Patient Food Services Supervisor

Company: Alberta Health Services
Job Location: Cardston Health Centre - Cardston, AB
Job type: Regular Full-time

Job ID: ALB00304970

Job salary range: $24.31 - $41.77 per hour

Post close: Sep 02, 2022

WORK PERFORMED

• As a key member of the Nutrition and Food Services team, you are responsible for leading and mentoring staff, promoting safe work environments, managing budgets, and implementing organizational and departmental initiatives. 
• Patient Food Services Supervisors in Rural areas are responsible for several sites, travelling to each in accordance with a pre-set schedule for the work week. 
• Patient Food Supervisors act as key contact to site administration and patients and families for matters relating to Patient Food Services. 
• This position routinely interacts with dietitians, health care staff, patients and their families. 
• The Supervisor position is an introduction to the operations management team and could lead to other opportunities within Nutrition and Food Services Management.

QUALIFICATIONS

• Experience in a Food Services management role, ideally in an organization of significant size, complexity and diversity. 
• Post-secondary degree, diploma or certificate in Nutrition and Food Service Management or Business desired. 
• Ability to follow and apply established Diet Guidelines in the execution of menus and patient choice. 
• Effective communication and organizational skills. 
• Be client focused and committed to providing quality services. 
• Food Safety Certification.
• Healthcare experience is an asset CSNM membership is considered an asset.

To Apply - Follow the link to the company website for further information.

Support Services Manager - Vancouver

JOB SUMMARY

Position: Support Services Manager
Company: Renfrew Care Centre - Retirement Concepts
Job Location: Vancouver, BC
Job type: Full-time, Permanent

WORK PERFORMED

•  Participates in the development of and ensures compliance with Corporate and site specific standard operating policies, procedures and other operational foundations required in the provision of Food Services, housekeeping and laundry services.
• Participates in the management of assigned budgets.
• Participates in the development of operational plans and goals for each department consistent with the facility / organization’s mission and strategic plan.
• Gathers and tracks performance indicators and other surveys accurately; analyze and report to the management team as required.
• Develops action plans in consultation with General Manager, Corporate Hospitality Support Services Manager and other corporate resources.
• Performs and /or delegates ordering, receiving and related procurement tasks ensuring compliant application of procedures and policies.
• Establishes and maintains inventory supply levels utilizing methods that minimize spoilage, loss and waste.
• Hires, disciplines, recommends and / or participates in the termination of staff according to established HR policies and procedures.
• Coordinates Support Services orientation for new employees utilizing established programs and checklists
• Coordinates Food Services, HSPK and LNDY related in-services and annual educational opportunities for staff.
• Evaluates staff work performance & recommends strategies for improvements as necessary.
• Plans and delivers seasonal menus that are compliant with all related regulations, fit the residents nutritional and therapeutic needs, and meets the facility and resident’s expectations.
• Develops and / or adjusts standardized recipes to ensure consistent high quality production outcomes including quality, nutritional & texture requirements, quantity, portion sizes, and resident satisfaction.
• Plans, directs and supervises the preparation and service of high quality food utilizing standardized operating procedures, industry standards, and related internal and external policies.
• Coordinates regular department meetings and participates in facility based meetings such as site leadership, OH & S, and others as required.
• Works with other facility departments in the planning & delivery of special events / meals and programs as required.
• Plans, directs and implements contingency plans in response to emergencies and / or challenges to or interruptions in services.
• Understands and participates in quality improvement.
• 19. Participates in patient/ resident safety at community level.
• Required to work positively and collaboratively with all team members and supervisors.
• Perform all other duties as required.

QUALIFICATIONS

• Graduation from a recognized program in Nutrition and Food Services Management
• Member in good standing or eligibility for membership in the Canadian Society of Nutrition Management and/or Registered Dietician mandatory 
• Food Safe Level 1 mandatory; Level 2 an asset
• A minimum of two years Support Services (Food Services / HSPK & LNDY) supervisory experience in a geriatric residential setting including direct experience managing staff.
• Experience managing unionized staff an asset. 
• Current Serving It Right Certification mandatory.
• All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

 
To Apply - Follow the link to the hiring company for further information.

Food Service Supervisor / Diet Technician - Chilliwack

                                                                        

JOB SUMMARY

Position: Food Service Supervisor / Diet Technician
Company: Sodexo Canada
Job Location: Chilliwack, BC

Job type: Full-time

Pay range: $20 - $24 per hr

WORK PERFORMED

• Assist dietitians to plan and supervise the food service operation
• Plan menus and diet under direction of dietitians
• Assist in supervising personnel who prepare and serve food
• Assist dietitians with research in food, nutrition and food service systems
• Lead and direct a team through their daily activities within a unionized environment
• Foster a strong safety culture within the team and grow a strong engaged team

QUALIFICATIONS

• CSNM Certification or in process of obtaining certification; Or, RD certification or in process of obtaining certification
• Excellent documentation skills
• Working with CBORD is an asset
• Excellent communication
• Computer use, various MS Office products
• Experience in a hospital setting is preferred
• Strong safety background (Food and Physical safety)
• Excellent interpersonal skills
• Personal and professional integrity
• Ability to anticipate and solve problems

To Apply - Follow the link to the hiring company for further information.

Food Service Supervisor - New Westminster

JOB SUMMARY

Position: Food Service Supervisor
Company: Fraser Health
Job Location: New Westminster, BC
Job type: Casual
Job salary: $28.65 - $28.65 per hour
Closing date: September 6, 2022

Work Performed:

• Supervises designated staff by scheduling and coordinating work assignments, evaluating employee performance in conjunction with the Manager and determining related orientation and training requirements.
• Supervises and checks food service tray line to ensure that established standards of food appearance, quality and portion control are met; oversees the preparation, portioning and serving of meals including the loading and distribution of meals to designated FH sites.
• Maintains and updates tray tickets through manual changes and computer input; assists in the printing and highlighting of meal runs, tray tickets and bursting of the tray tickets.
• Calls in relief staff according to departmental guidelines and collective agreement provisions; accepts calls from staff regarding illness or absences from work; receives vacation and leave requests and forwards to the Manager for approval.
• Following established procedures, maintains inventory levels of paper, chemical supplies, dish towels, rags, china and silverware; orders and maintains inventory of food supplies and nutritional supplements.
• Participates in the departmental Quality Assurance Program through activities such as the completion of tray audits, sanitation and safety audits, temperature records and plate waste audits; discusses audit results with the Manager and assigns duties pursuant to findings, as directed.
• Ensures compliance with safety and sanitation standards by performing duties such as checking equipment to ensure that it is in working condition; checks and ensures work areas are sanitary and food is stored at the correct temperature; ensures safety practices and procedures within the Department are followed as per established guidelines and applicable regulations.
• Monitors and identifies the needs for change in job routines for positions reporting to the Food Service Supervisor; provides input through meetings and discussions regarding the development and updating of job descriptions to areas of responsibility.
• Maintains and updates computerized records such as the Master Staffing Schedule and records such as those for sick leave, statutory holiday, vacation and leaves of absences.
• Records in the Maintenance Log Book all routine maintenance requirements and following established procedures; arranges for emergent maintenance requirements and advises regarding maintenance work required and on completion.
• Assists in the attendance maintenance program through such activities as involvement in interviews with staff and completion of documentation and record keeping.
• Provides input through meetings and discussions into the update and development of policies and procedures.
• Performs other related duties as assigned.

Qualifications:

• Graduation from a recognized two year program as a Food Service Technician/Supervisor, plus one year of recent related experience or an equivalent combination of education, training and experience.
• Current Food Safe Level II certificate.

To Apply - Follow the link to the company website for further information.

Dietary Technician/Supervisor, Patient Food Services - Vancouver

JOB SUMMARY

Position: Dietary Technician/Supervisor, Patient Food Services, C&W

Company: PHSA

Job Location: 4500 Oak Street, Vancouver, BC

Job type: Full-time, Temporary

Salary: $28.65 an hour

Start date: September 11, 2022

Requisition #: 132145

WORK PERFORMED

• The Dietary Technician/Supervisor oversees food service operations for patients and/or residents by supervising designated staff, coordinating work assignments, evaluating employee performance, facilitating training and maintaining department standards and procedures. 
• The role applies their nutrition management and diet writing knowledge and experience when processing diet orders in a progressive centralized diet office setting, utilizing a variety of computerized applications and performs other related administrative duties as required. 
• The Dietary Technician/Supervisor supports the development of Food Services mission, philosophy, policies, objectives and standards and promotes good public and interdepartmental through effective communication and relationships.

QUALIFICATIONS

• Graduation from a recognized two-year program in Food Service Supervision plus one year's recent, related experience or an equivalent combination of education, training and experience. Certificate in Food Safe Level 1.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to supervise.
• Ability to organize work.
• Ability to operate related equipment.

 To Apply - Follow the link to the company website for further information.

Director of Culinary Services - Kelowna

JOB SUMMARY

Position: Director of Culinary Services

Company: Revera Inc.
Job Location: The Dorchester - Kelowna, BC
Job type: Full- time

Job ID: R10972

WORK PERFORMED

• Ensuring Resident & Employee Safety
• Engaging with residents and employees to consistently achieve high results through the survey process
• Hiring & training a team of superstar culinary and serving experts!
• Living our values and ensuring others on your team do to
• Maintaining Food & Labour costs
• Collaborate - Work with the Executive Director, National Culinary Manager and residents to implement the culinary vision and program objectives.
• Manage - Effectively manage a team of people, department financials and resident satisfaction.
• Roll-up your sleeves - Take a hands-on approach to leading, mentoring, and filling in as required to support both the culinary and dining staff.
• Comply - Maintaining food quality in compliance with regulations company policies and culinary standards.
• Cultivate - Build and maintain strong relationships with the community residents, employees, and managers along with the regional support team and vendor partners.
• Create - Elevate and deliver "Best In Class" dining experience using your creative culinary expertise.

QUALIFICATIONS

• Community College Food Services Supervisor Course or Equivalent
• Valid Food Safety/Food Handler's Certification
• Red Seal & Smart Serve Certification
• Passion for Customer Service and Resident Interaction
• Better than average computer skills
• Union Management Experience
• Values of Respect, Integrity, Compassion & Excellence
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one

 
To Apply - Follow the link to the company website for further information.

Food Service Supervisor - Vernon

JOB SUMMARY

Position: Food Service Supervisor
Company: Interior Health Authority
Job Location: Vernon Jubilee Hospital, Vernon
Type: Casual
Job Salary: $28.65 per hour
Job ID: 1741429

WORK PERFORMED

Supervises designated staff by scheduling and co-ordinating work assignments, determining related training and orientation requirements, and providing feedback to employees.

In consultation with the Clinical Dietician, plans menus and develops recipes according to nutritional and therapeutic diet needs of the patients/residents.

Estimates food requirements, and orders and receives supplies and resolves discrepancies with suppliers.

Visits patients/residents and/or family members to obtain and exchange diet-related information.

Monitors expenditures for assigned areas; makes recommendations regarding budget allocations and resolves discrepancies for the assigned areas.

Evaluates meals being served to ensure established standards of quality and quantity are maintained.

Coordinates meal preparation, pricing and other related duties for community based services such as Meals on Wheels

Assists in co-ordinating and maintaining facility in-house services by coordinating cafeteria services including pricing, staffing allotment, coordinating closure of cafeteria and securing money upon closure.

Performs recommended audits to ensure that established food service and quality assurance standards are met.

Monitors the storage of food, supplies and related items.

QUALIFICATIONS

Graduation from a recognized two-year program in Food Service Supervision

One year's recent, related experience or an equivalent combination of education, training and experience.

Food Safe Certificate

To Apply - Follow the link to the company website for further information.

Assistant Manager, Food and Beverage - Edmonton, AB

 

JOB SUMMARY

Position: Assistant Manager, Food and Beverage
Company: Confidential
Job Location: Edmonton, AB
Type: Full time
Job Salary: $20 p $25 per hour

WORK PERFORMED

Oversee the operations of the Food and Beverage department.

Determine concession menu and pricing.

Ensure proper sanitation and health and safety regulations are adhered to.

Oversee daily operations to meet and maintain municipal, provincial and federal regulations concerning quality, purchase, storage, preparation and serving of food. Attending courses to upgrade knowledge as required.

Coordinate the activities of Supervisors and/or workers operating kitchen equipment, preparing, portioning and serving food.

Develop the Food and Beverage team by coaching, mentoring, counseling, and disciplining; planning, monitoring, and appraising job results.

Assist in recruiting, selecting, orienting, and training employees; developing personal growth opportunities.

Assist kitchen staff to estimate and order ingredients, food, supplies and equipment required for meal preparation.

Determine supplies needed, order supplies and maintain a working relationship with food, beverage, and equipment suppliers and their representatives.

Maintain friendly contact with guests and resolve guest complaints.

Maintain proper liquor controls. Knowledge of AGLC regulations is required.

General knowledge of the Food Services budget to monitor revenues and expenses on a monthly basis. Maintain records of costs and payments to suppliers.

Be aware of promotional & special events, private bookings, corporate and group functions in order to relay and help direct staff for these events.

Maintain and promote staff morale through positive attitudes and social aspects of the working environment.

Perform other responsibilities when required.

Work closely with the Food and Beverage Manager to oversee the coordination of Banquets.

Oversee food and beverage arrangements for banquet events based on contracts provided.

Supervise the set up and tear down of guest tables & chairs, display tables and buffet tables.

Compile staff schedules, place food orders and coordinate food service during the event.

Maintain relationships with banquet clients during the events.

Assist with the selection of banquet menu items that will appeal to customers and make efficient use of food and beverage supplies.

The length of a working day may vary depending on how busy the department is or deadlines that need to be met for a particular project.

QUALIFICATIONS 

• Post-secondary education in Food Service Administration, Hotel Restaurant Management or related discipline is an asset. 
• Pro-Serve Certification is required. 
• Ongoing completion of course work, seminars &/or workshops is recommended to stay current in the industry. 
•  A combination of experience and education in the food services industry is required to be successful in this role. 
• Must possess strong analytical skills to perform business functions such as cost analysis, budgeting, and expenditure evaluation.
• Strong computer and business administration skills are required.

To Apply - Follow the link to the hiring company for further information.

Patient Food Services Manager - Calgary, AB

JOB SUMMARY

Position: Patient Food Services Manager

Company: Alberta Health Services
Job Location: Calgary Cancer Centre, Calgary, AB
Job type: Regular Full-time

Job ID: ALB00303439

Job salary range: $36.68 - $62.91 per hour

Post close: Sep 05, 2022

WORK PERFORMED

• The Manager of Patient Food Services (PFS) is a key leadership role and reports to the Director of Patient Food Services, Calgary Zone. 
• This position will oversee the development of a room service model of meal delivery at the new Calgary Cancer Centre. 
• The PFS Manager will create a service that is client-focused and responsive, seeking opportunities for improvement. 
• Developing and supporting a team that continuously improves knowledge and skills and participates in process improvement. 
• The PFS Manager leads, coordinates, and facilitates department operations, planning to ensure patient and employee needs are met. 
• Responsibilities and accountabilities include: leading the prioritization and execution of activities for the department in support of the vision, mission and business plan of Alberta Health Services; manages and controls the allocation of resources (financial, human, material, and physical); and collaborates with stakeholders to ensure quality food service delivery and client satisfaction. 
• Focus on results by actively participating in the review of Nutrition and Food Services benchmark measures to achieve target outcomes. 
• The successful candidate will possess a record of accomplishment in the following areas: commitment to providing high quality, patient and family centered meal service. 
• Effective communication with individuals, groups and stakeholders that encourages an open exchange of information and ideas. 
• Leadership skills, including demonstrated ability with decision-making responsibilities, coaching and teaching, and the ability to influence, inspire and build confidence in others. 
• Good understanding of local, provincial and national healthcare food service standards. 
• A solid understanding of menu planning for healthcare.

QUALIFICATIONS

• A minimum of a post-secondary degree or diploma in Nutrition and Food or Food Service Management or Certified Nutrition Manager, or recognized equivalent combination of education and experience. 
• 5 years recent food service management experience and health care management experience. 
• Project management, process improvement and change leadership experience. 
• Exceptional customer service and stakeholder engagement skills. 
• Demonstrated leadership skills including decision making, coaching, teaching, and the ability to inspire and build confidence in others. 
• Effective communicator with strong organizational skills. 
• Proven ability to foster partnership and to achieve organizational goals within a large, diverse organization and manage within a unionized sector. 
• A clear pattern of professional and personal development.

To Apply - Follow the link to the company website for further information.

Food and Beverage Manager - Chilliwack, BC

                                                                 

JOB SUMMARY

Position: Food and Beverage Manager
Company: Chartwell Retirement Residences
Job Location: Chilliwack, BC
Type: Full-time
Job Reference:11072-15-134275

WORK PERFORMED

• Preparing or monitoring the preparation of service daily and special event menu plans to ensure individual dietary needs;
• Developing and maintaining effective relationships with residents and their families in order to determine individual needs, resolve issues or concerns, and evaluate resident satisfaction;
• Ensuring that the services provided to residents meet or exceed client and Chartwell's expectations;
• Providing residents with a safe and comfortable environment and ensuring a high level of customer;
• Working closely with the team to ensure effective communication in the building;
• Providing leadership and direction to food and beverage staff;
• Forecasting, monitoring and approving expenditures from the budget allocated to food services;
• Actively involved in bringing in additional Revenue through guest meals, catering and special events;
• Following Chartwell standard purchasing procedures that maximize our purchasing power while maintaining or exceeding facility quality and service standards and Provincial and legal requirements
• Developing and implementing inventory control systems to maximize saving and minimize waste;
• Working closely with sales to promote the properties Food & Beverage offerings to the broader community;
• Liaison with municipal and provincial agencies concerning food safety and health and safety issues.

QUALIFICATIONS

• Minimum of 3 years of experience in Food & Beverage management in the hospitality industry;
• Minimum of 2 years of cooking experience in the hospitality industry;
• Minimum of 1 year of experience as a server in the hospitality industry;
• Experience in handling Labour Relations issues (preferred);
• Successful completion of a post-secondary diploma in Food and Beverage Management from a recognized institution;
• Some formal cooking courses from a recognized institution (Red Seal or equivalent an asset);
• Must have a current Food handlers certificate, as well as current First aid Certificate CPR.

To Apply - Follow the link to the company website for further information.

Food Service Supervisor/Technician - Victoria

JOB SUMMARY

Position: Food Service Supervisor/Technician 
Company: Island Health
Job Location: Victoria General Hospital - Victoria, BC
Salary: $28.65 - $28.65

Job Type: Casual

WORK PERFORMED

• Utilizing a variety of computerized applications, the Food Service Supervisor/Technician Relief is responsible for implementing and adjusting individual meal plans for clients on therapeutic diets. 
• The Food Service Supervisor/ Technician Relief meets time sensitive diet administration duties for multi-sites, ensuring nutrition and diet standards are met, and performing various related administrative duties. 
• The Food Services Supervisor/Technician Relief is responsible for overseeing and participating in the delivery of food services to patients, residents, customers and clients; supervising Cooks and other designated staff for a multi-site organization: maintaining supplies, ensuring safety, quality and sanitation standards are met. 
• Responsible for orienting other food services staff.
• Reports to manager or designate.

QUALIFICATIONS

• Have at least (1) year's recent related leadership experience in the field.
• Graduation from a two year CSNM accredited program in Food Service and Nutrition Management or meet eligibility requirements.
• Certificate in Food Safe Level 2.

To Apply - Follow the link to the company website for further information.  

Food Service Supervisor - Penticton

JOB SUMMARY

Position: Food Service Supervisor
Company: Interior Health Authority
Job Location: Penticton Regional Hospital, Penticton
Type: Casual
Job Salary: $28.65 per hour
Job ID: 1747672

WORK PERFORMED

Supervises designated staff by scheduling and co-ordinating work assignments, determining related training and orientation requirements, and providing feedback to employees.

In consultation with the Clinical Dietician, plans menus and develops recipes according to nutritional and therapeutic diet needs of the patients/residents.

Estimates food requirements, and orders and receives supplies and resolves discrepancies with suppliers.

Visits patients/residents and/or family members to obtain and exchange diet-related information.

Monitors expenditures for assigned areas; makes recommendations regarding budget allocations and resolves discrepancies for the assigned areas.

Evaluates meals being served to ensure established standards of quality and quantity are maintained.

Coordinates meal preparation, pricing and other related duties for community based services such as Meals on Wheels

Assists in co-ordinating and maintaining facility in-house services by coordinating cafeteria services including pricing, staffing allotment, coordinating closure of cafeteria and securing money upon closure.

Performs recommended audits to ensure that established food service and quality assurance standards are met.

Monitors the storage of food, supplies and related items.

QUALIFICATIONS

Graduation from a recognized two-year program in Food Service Supervision

One year's recent, related experience or an equivalent combination of education, training and experience.

Food Safe Certificate

To Apply - Follow the link to the company website for further information. 

Manager, Support Services - Belcarra, BC

JOB SUMMARY

Position: Manager, Support Services
Company: Fraser Health
Job Location: Belcarra, BC
Job Salary: $39.76 - $57.15 per hour
Job Type: Full Time

Work Performed:

• Plans, develops, implements and evaluates short and long range goals and objectives and operational opportunities in support of the identified strategic directions of the department and organization as a whole including new builds and redevelopment of site/facilities with a patient/resident focused approach.
• Responsible for overseeing the sites operational and capital budgets, understanding and achieving the financial objectives, monitoring and regularly reporting on performance and recommending and implementing remedial strategies.
• Actively pursues improved quality of services by planning, implementing and verifying improvements in key processes. Identifies areas of improvement, provides technical advice and coordinates problem resolution.
• Manages service provider and in-house service performance utilizing Key Performance Indicators and other information, identifies variances and implements corrective action. Prepares and works with BISS leadership in preparation and validation of scope changes following established guidelines and processes.
• Participates in the regional planning process for the portfolio, consults and negotiates with internal user departments and external stakeholders as required to facilitate consensus, and to ensure a fully integrated, high quality, and cost effective service is provided.
• Working with the Regional Director/Regional Manager, Food Operations, and the Food Services Leadership Team, implements initiatives to enhance food service standardization, quality, productivity and innovative service delivery.
• Partners with the Manager, Dietitian Services to foster a cohesive relationship with clinical services to ensure department and clinical operations priorities are effectively managed within a patient/resident centred model of care.
• Works with/liaises colleagues of the BISS teams to expand and promote initiatives throughout Lower Mainland organizations.
• Develops and maintains a general knowledge of pertinent service provider contracts, particularly of service performance requirements.
• Provides leadership and support to all members of the team and motivates them towards the attainment of the departmental goals; recommends changes to organizational structures to reflect evolving needs and is responsible to ensure and support an on-going system for measuring performance.
• Promotes and facilitates excellence in communication in keeping with customer service philosophy and good business practices.
• Responds to and resolves service related problems within the portfolio and seeks guidance from Subject Matter Expert colleagues as needed for other non-food services and retail services.
• Initiatives being lead will comply with BISS project management processes with an emphasis on timely completion to the schedule commitment.
• Responsible for the application of various collective agreements at their site/facilities; facilitates problem solving and decision making pertaining to various labour relations workplace issues; and works collaboratively with Human Resources staff accessing their advice and support as appropriate.
• Participates on various committees, teams and task groups; as requested representing the Lower Mainland committees at the local, regional and/or provincial level.
• Ensures that the Regional Director and other executive management as appropriate are informed of and aware of significant events and/or activities at other sites/facilities.
• Supports the Manager, Dietitian Services in providing direction to students; as appropriate, collaborates with UBC Dietetic Program Coordinators and Dietitian Services (Food Operations) to develop and modify the food service/administration program to support the 5th Year Dietetic Student Program.
• Performs other related duties as assigned.

Qualifications:

• Baccalaureate in Food Services Nutrition Management from an accredited university and/or current registration with the College of Dietitians of British Columbia or Canadian Society of Nutrition Management (CSNM)
• Supplemented by a minimum five (5) years' recent
• Related working experience in a food operations management role in a health facility or an equivalent combination of education, training and experience.

To Apply - Follow the link to the company website for further information.