JOB SUMMARY
Position: Director Premium Food Services
Company: Calgary Sports and Entertainment Corporation
Job Location: Calgary, AB
Company: Calgary Sports and Entertainment Corporation
Job Location: Calgary, AB
Job type: Full-time
WORK PERFORMED
- Developing and Maintaining Food and Beverage
- Set expectations and hold food and beverage leadership team accountable for demonstrating CSEC Values.
- Utilize Data to drive fan experience & profitability
- Drive innovation, challenge status quo, challenge the team to be leaders in the Food & Beverage.
- Establish challenging, realistic and obtainable goals to guide operation
- Developing and Maintaining Budgets
- Develops and manages Food and Beverage budget for Restaurants, Suites & Catering
- Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
- Ensures liquor control policies are followed and updated as the industry evolves.
- Focuses on maintaining profit margins without compromising guest or associate satisfaction.
- Ensure department heads input schedules according to labor standards/ productivity standards
- Leading Food & Beverage Team
- Utilize interpersonal and communication skills to lead, influence, and encourage others; advocate sound financial/business decision making; demonstrate honesty/integrity; lead by example.
- Encourage and builds mutual trust, respect, and cooperation among team members.
- Achieve and exceed goals including performance goals, budget goals, team goals, etc.
- Serve as a role model to demonstrate appropriate behaviors.
- Implement systems in place to ensure that all colleagues have the tools and resources they need to perform their jobs in an efficient manner
- Develop means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
- Identify opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.
- Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-event briefings, staff meetings).
- Ensure that the information is widely shared and communicated. Practice open and honest communication with all colleagues.
- Create an environment where the workplace is structured in such a way where the F&B colleagues can achieve their goals.
- Conduct audits to ensure the outlet colleagues are following CSEC policies and procedures
- Develop a platform to celebrate, recognize the efforts of the colleagues for their contributions and accomplishments.
- Cultivate a culture where the colleagues remain engaged and reduce turnover.
- Regularly audit outlets and reviews
- Establish and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.
- Develop a food and beverage operating strategy that is aligned with the CSEC business strategy and leads its execution.
- Provide strategic leadership around staff planning, recruitment and training programs.
- Actively mentor and coach staff.
- Use adult learning principles to conduct training for new and existing employees
- Practice safe behaviors
- All other duties as assigned.
QUALIFICATIONS
- Post-secondary education focused on Business Management along with Adult Educations and Training certificates within the hospitality field is ideal.
- 5+ years of progressive management and experience within a hospitality venue.
- Knowledge of the hospitality industry and a multifaceted organization.
- Must be able to take direction and work independently in a fast paced environment.
To Apply - Follow the link to the company website for further information.