Monday, April 17, 2023

Director Premium Food Services - Calgary, AB

JOB SUMMARY

Position: Director Premium Food Services
Company: Calgary Sports and Entertainment Corporation
Job Location: Calgary, AB
Job type: Full-time

WORK PERFORMED
  • Developing and Maintaining Food and Beverage
    • Set expectations and hold food and beverage leadership team accountable for demonstrating CSEC Values.
    • Utilize Data to drive fan experience & profitability
    • Drive innovation, challenge status quo, challenge the team to be leaders in the Food & Beverage.
    • Establish challenging, realistic and obtainable goals to guide operation
  • Developing and Maintaining Budgets
    • Develops and manages Food and Beverage budget for Restaurants, Suites & Catering
    • Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
    • Ensures liquor control policies are followed and updated as the industry evolves.
    • Focuses on maintaining profit margins without compromising guest or associate satisfaction.
    • Ensure department heads input schedules according to labor standards/ productivity standards
  • Leading Food & Beverage Team
    • Utilize interpersonal and communication skills to lead, influence, and encourage others; advocate sound financial/business decision making; demonstrate honesty/integrity; lead by example.
    • Encourage and builds mutual trust, respect, and cooperation among team members.
    • Achieve and exceed goals including performance goals, budget goals, team goals, etc.
    • Serve as a role model to demonstrate appropriate behaviors.
    • Implement systems in place to ensure that all colleagues have the tools and resources they need to perform their jobs in an efficient manner
    • Develop means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
    • Identify opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.
    • Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-event briefings, staff meetings).
    • Ensure that the information is widely shared and communicated. Practice open and honest communication with all colleagues.
    • Create an environment where the workplace is structured in such a way where the F&B colleagues can achieve their goals.
    • Conduct audits to ensure the outlet colleagues are following CSEC policies and procedures
    • Develop a platform to celebrate, recognize the efforts of the colleagues for their contributions and accomplishments.
    • Cultivate a culture where the colleagues remain engaged and reduce turnover.
    • Regularly audit outlets and reviews
    • Establish and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.
    • Develop a food and beverage operating strategy that is aligned with the CSEC business strategy and leads its execution.
    • Provide strategic leadership around staff planning, recruitment and training programs.
    • Actively mentor and coach staff.
    • Use adult learning principles to conduct training for new and existing employees
    • Practice safe behaviors
    • All other duties as assigned.

QUALIFICATIONS

  • Post-secondary education focused on Business Management along with Adult Educations and Training certificates within the hospitality field is ideal.
  • 5+ years of progressive management and experience within a hospitality venue.
  • Knowledge of the hospitality industry and a multifaceted organization.
  • Must be able to take direction and work independently in a fast paced environment.

To Apply - Follow the link to the company website for further information.