JOB SUMMARY
Position: Food Service Supervisor
Company: Extendicare Assist
Job Location: Medicine Hat Care Community - Medicine Hat, AB
Job type: Full-Time
WORK PERFORMED
- You are a patient exceptional hands-on Chef and leader –team player, motivator, coach, mentor, and professional role model
- Preparation and organization of all meals following the menu cycle ensuring excellent quality and taste
- Preparing meals for Residents with modified diets
- Able to coordinate various business activities within the vision, objectives, and guiding philosophy of Connecting Care
- A strong personal commitment to Person Directed Care approaches
- Current familiarity with the Eden Alternative Philosophy and the Domains of Well-Being is preferred
- Strives to attain excellence in Resident, family member and employee care partner satisfaction
- Friendly with a sense of humor and the utmost respect for all persons
- Knowledge of supportive living services, assessment, and care planning
- Maintains ongoing compliance with appropriate local, provincial, and federal regulatory standards
- Demonstrates strength in building partnerships with Residents, family members, employee care partners, volunteers, external care partners and the community at large to ensure the vibrancy of our community
- Flexible, willingness to prioritize and re-adjust routines, open to change for the benefit of the community
- Strong leadership, supervisory, organizational, communication, and time and resource management skills
- Excellent facilitation, problem solving and conflict resolution skills, deal effectively with difficult or crisis situations
- Providing services in a manner that demonstrates the principles of appropriate choice, dignity, privacy, independence, and individuality in accordance with the Mission, Vision, and Core Values
- Engaging in meaningful conversations with Residents and their loved ones (if applicable) to learn more about their life story and encourage them to become involved in the community
- Ensuring that services are provided in accordance with best practices, our Well-Being Strategies, quality improvement guidelines, and regulations/standards
- Provides leadership and ensure commitment of person directed services within the team is achieved
- Manage, coordinate & oversee care partner planning and service time scheduling for the food services area
- Planning and the delegation of service assignments assuring effective scheduling
- Ongoing learning to expand knowledge through attending educational workshops
- Ensuring all Food Service (indoor/outdoor) areas are clean according to required standards and checklists
- Maintaining records required by the Community, required auditors, and funders as required
- Identifies/Reports any health, safety, or maintenance issues
- Promotes and encourages an atmosphere of excellent hospitality service within the community
- Always maintains a high level of professionalism and confidentiality of the community
- Maintain appropriate levels of certification
- Performs other services/tasks/duties related to employee care partner role as assigned
QUALIFICATIONS
- Grade 12 Diploma or recognized equivalent is required
- Must be able to read, write and speak fluently in English
- Formal Food Service training (Red Seal from an approved Food Service School) and/or experience as a Sous Chef required
- Supervision/leadership/educator/facilitation/resolution/investigation experience required
- Food Safe Certificate
- First Aid and CPR
