Regional Healthcare / Hospitality Sale Representative - Gordon Food Service

Reporting to the Healthcare Sales Manager, the Regional Healthcare/Hospitality Sales Representative provides ongoing customer service to key regional and national Multi Unit Accounts through customer visits. This position will be based at the Delta, BC facility.

Responsibilities

Responsibilities include providing excellent customer service to accounts, developing customer profiles, determining sales requirements, managing customer credit and providing follow up for customer accounts. The Regional Healthcare/Hospitality Sales Representative will be responsible for managing sales budgets and increasing company revenue by generating sales from new and existing customers. Integrity, passion, and in-person presentation skills are required for this role. This position is also responsible for participating in food shows, sales meetings and sales promotions.

We are looking for a motivated, results-oriented individual with strong customer service skills. Detailed training and support is provided.

Skills You Bring

• Strong customer service skills
• Excellent negotiation and diplomacy skills, with a high degree of tact and persuasiveness
• Ability to build and maintain lasting relationships with corporate departments, key business partners, and other stakeholders
• Good written and verbal communication and interpersonal skills
• Strong presentation skills
• Excellent organization and time management skills with the ability to multi-task and prioritize
• Strong analytical and problem solving skills
• Computer proficiency - Google Suite
• Ability to lift/carry in the range of 10 to 30 pounds
• Minimum two years of direct-selling and account management experience

What we offer

• Comprehensive customizable benefits program to suit you and your family needs including dental, vision, prescription drugs and extended health coverage
• Company matched retirement program
• Annual profit sharing
• Training and career advancement opportunities
• Gordon Food Service discounts on products
• Employee appreciation events

What We Value, You Value

We are committed to building a strong relationship with our local community through our Community Sharing Committee to support Habitat for Humanity and other local charities.

TO APPLY: Follow link to company website 

Gordon Food Service is an Equal Opportunity Employer.

*We thank all interested applicants, however, only those under consideration shall be contacted*

General Manager, Patient Food Services, Sechelt, BC

General Manager Patient Food Service 
 Sechelt, BC

Your Contribution:
Grow your career with a company that shares your passion.   Our Healthcare Division is seeking a dynamic individual to fill the role of General Manager Patient Food Service  for our site located in Sechelt, BC.
We provide all food service for this site and your role will demand your excellent customer service, client management as well as an understanding of this environment. 

This position reports to the District Manager and offers a great opportunity in a beautiful Island costal community supporting  healthcare patient food service.  You will lead the patient food team through daily routines, manage labour costing, menu planning, waste audits as well as work with the client contract.  This role will rely upon your excellent customer service, leadership skills and commitment to health and safety daily.  We offer a great annual salary, benefits, paid vacation as well as paid relocation for the right candidate. This role offers a great salary package including Extended Benefits, Pension RRSP Plan, Paid Vacation and relocation will be offered to the right candidate. 

At Sodexo we care and serving others is our purpose. This generates an authentic sense of pride for us. Improving the Quality of life for everyone we come into contact with is our North Star. If you want to catch the Sodexo Spirit then we have the position you are searching for. 

Accountabilities:
As the General Manager in our Healthcare account, you will be responsible for overseeing a team of employees and successfully coordinating and directing on the floor food service activities. You will establish and maintain a solid and mutually beneficial business relationship including: high levels of client and customer satisfaction and account retention; strong employee relations; achievement of financial goals particularly around labour costs; and strategically develop efficiencies in the operation. You will report directly to the General Manager of the site.

Growth and Development:
CSNM designation  is mandatory as well as experience working with long term care or acute care  facilities
1-3  years working with operations, finance, inventory, financial statements experience at the managerial/supervisory level
Proven success in managing food services operations in a healthcare setting
Effective oral and written communication skills are needed
Management experience in a unionized environment
Strong ability to manage and promote a safe work environment and lead a safety culture
Effective planning, organizing, and time management skills
Excellent interpersonal skills
Ability to select and develop people
Ability to anticipate and solve problems

Value Behaviours:
Serving Clients and Customers
Integrity
Flexibility
Analysis and Decision Making
Quality Assurance and Safety
Diversity Awareness
Drive and Dependability

Who We Are:
Recognized as a strategic partner, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 80 countries, Sodexo serves 75 million consumers each day through its unique combination of On-site Services, Benefits and Rewards Services and Personal and Home Services. Through its more than 100 services, Sodexo provides clients an integrated offering developed over 50 years of experience.  Sodexo’s success and performance are founded on its independence, its sustainable business model and its ability to continuously develop and engage its 420,000 employees throughout the world.

Our Advantages 
*A wide array of interesting jobs *Nationwide locations *Tremendous growth possibilities *Continuous learning opportunities *Incentive Plans *Rewards & Recognition *Employee Benefits *Flexible Time *Discounts *Committed to People Development *Promoting Individual and Collective Achievements *Diversity and Inclusion *Corporate Citizenship *Hunger Fighting Initiatives *Environmentally Conscious………… To find out more, come visit us at: www.sodexo.ca

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.
“We welcome and encourage applications from people with disabilities.  Accommodation is available on request from candidates taking part in all aspects of the selection process.”
*Only those candidates under consideration will be contacted. *

To Apply:

Michele Matheson, CCDP, CMP

Senior Recruiter, Western Canada

Sodexo Canada

Cell:604-345-4391

Michele.matheson@sodexo.com

Franchised Food & Beverage Manager - Sheraton Hotels, Victoria

Location Four Points by Sheraton Victoria Gateway, 829 McCallum Rd, Victoria, British Columbia,
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.

Additional Information: This hotel is owned and operated by an independent franchisee, WeStar Holdings Ltd.. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Description

We are looking for a professional food and beverage manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
• Preserve excellent levels of internal and external customer service.
• Design exceptional menus, purchase goods and continuously make necessary improvements.
• Identify customers needs and respond proactively to all of their concerns.
• Lead F&B team by attracting, recruiting, training and appraising talented personnel.
• Establish targets, KPI’s, schedules, policies and procedures.
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork.
• Comply with all health and safety regulations.
• Report on management regarding sales results and productivity.

Requirements

• Proven food and beverage management experience.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
• Ability to spot and resolve problems efficiently.
• Mastery in delegating multiple tasks.
• Communication and leadership skills.
• Up to date with food and beverages trends and best practices.
• Ability to manage personnel and meet financial targets.
• Guest-oriented and service-minded.
• Culinary school diploma or degree in food service management or related field.

Job Requirements

Previous experience in Food & Beverage Management for at least 2 years in a branded organization.

 

TO APPLY:  follow link to Company website   or  via email - sbaxter@fourpointsvictoriagateway.com

Free Webinars - Canadian Malnutrition Taskforce

Sept. 23 - 27 is Canadian Malnutrition Awareness Week with FREE webinars from the Canadian Malnutrition Task Force.

For expanded description of the webinars, times the presenters, and to register for these webinars - follow this link - CMTF Webinars 
 


Monday September 23 - Malnutrition in the Community  




Tuesday, September 24  - Nutrition Screening in Home Health, Home Care & Supportive Living  (featuring local BC Speaker - Leila Goharian, MSc, RD, CDE)


Wednesday September 25 -  Transitions from hospital to home: Building models for continuity of nutrition care

Wednesday  September 25 -  Implementing Nutrition Screening: Lessons Learned in Facilitating Practice Change

Thursday,  September 26   -  Primary care models for nutrition screening: What works?

Friday, September 27 -  Malnutrition in Canada: on the front lines  (presented in French)





 ** when checking times - make sure you are in the right time zone!

Casual Food Service Supervisor / Diet Technician - Chilliwack Hospital

Casual Food Service Supervisor / Diet Technician *
Chilliwack, BC

Your Contribution:
As a member of our food services team located in Chilliwack, you will provide the highest quality of customer service at all times. This role will allow you to:

• Assist dietitians to plan and supervise the food service operation
• Plan menus and diet under direction of dietitians
• Assist in supervising personnel who prepare and serve food
• Assist dietitians with research in food, nutrition and food service systems
• Lead and direct a team through their daily activities within a unionized environment
• Foster a strong safety culture within the team and grow a strong engaged team

This excellent opportunity provides flexible hours and opportunity for career growth and development. If you are looking for a dynamic team and a place to grow, this is your role!

Essential Skills:

• CSNM Certification or in process of obtaining certification; Or, RD certification or in process of obtaining certification
• Excellent documentation skills
• Working with CBORD is an asset
• Excellent communication
• Computer use, various MS Office products
• Experience in a hospital setting is preferred
• Strong safety background (Food and Physical safety)
• Excellent interpersonal skills
• Personal and professional integrity
• Ability to anticipate and solve problems

Value Behaviours:

• Serving Clients and Customers
• Drive and Dependability
• Building a Diverse Team
• Interpersonal Relations
• Managing Employee Performance and Development
• Managing Unit Finances
• Managing Quality Operations
• Providing Quality Food and Facilities Services

TO APPLY:  send email with cover letter & resume to Jasmeen Kaile : 
                                 Jasmeen-K.Kaile@sodexo.com

When you want to work for a company with the resources and commitment to help you grow professionally, a career at Sodexo could be the answer
Job Type: Casual
Experience:

• food service: 1 year (Preferred)

Language:

• English (Required)

Food & Beverage Manager, CrownIsle Resort & Golf Community

Courtenay, BC

$60,000 - $70,000 a year

Job description:
Extremely people-oriented leader with excellent customer appreciation and people leadership skills. Able to set a positive tone for people when working under pressure and to create an ambience "where people want to be.”
Must be able to find the correct balance between revenue generation, cost management, labour percentages and customer experience ratings. Bottom-line contribution to resort as a whole is essential.
Must be able to coach and train people to achieve the highest-levels of service and attention. To be creative with menu design, in concert with the Executive Chef, and be willing to experiment to create unique experiences for resort and event guests. Must be in the habit of saying “yes” and able to create cost-effective solutions to situations as they arise.
The successful candidate will have the opportunity to lead a dedicated and professional team, able and willing to meet the expectations of guests and management.
*Specific responsibilities:
*
- Organize, direct and evaluate food & beverage services
- Set a high standard for staff, with an emphasis on developing strong relationships with loyal customers
- Assist with recruitment and training of staff
- Optimize shift scheduling to improve customer satisfaction ratings balanced with bottom-line contribution
- Strong track record of managing purchases and inventory control
- Ensure health and safety regulations & practices are respected
- Must know the financials of operating multi-site food & beverage operations
Qualifications:
- Excellent leadership skills
- Strong customer relationship skills
- Strong collaborative skills with fellow department heads to ensure the highest quality of service
- Able to strengthen the reputation of the brand and Crown Isle on social media sites
- Deep understanding of Inventory management
- Ability to work well under pressure and bring customer solutions quickly and professionally to evolving issues
- Exceptional organization skills
- At least 5 - 8 years of food & beverage experience
Remuneration:
- Range from $ 60,000 - $ 70,000 based on experience
- Competitive benefits package offered

To apply:  Follow link 

Chef Manager, Vancouver

Vancouver, BC

We believe that every Resident deserves warm and caring hospitality, healthy delicious meals, and a clean safe place to live. When you work with us you are part of something bigger, something that touches a Senior’s life, puts a smile on their face, and gives them comfort. Our employees go home every day knowing they truly make a difference.
Now, if you were to come on board as one of our Chef Managers, we’d ask you to do the following for us:

• Ensure the nutritional and therapeutic requirements of the residents are met through menu planning, the development of standardized recipes, and production sheets.
• Monitor and evaluate meal preparation and service to ensure established standards are maintained for both quality and quantity of all meals and snacks.
• Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery.
• Facilitate ongoing communication with all stakeholders in the facility including administration, nursing, residents and their families and staff.
• Ensure all quality controls are met for all products and services delivered to the Residents and their Guests.
• Order all products in accordance with Compass Groups buying specifications.
• Maintain inventory control and complete all financial reporting according to the Compass Group fiscal schedule.
• Maintain appropriate budgetary and cost controls and provide operational reports to the District Manager as required.
• Be responsible for (with assistance from the District Manager as needed) all scheduling, hiring, disciplinary action and exiting of all food service staff in accordance with Company and Government standards.
• Build and maintain a strong Food Service Team and carry out all training and Human Resource Programs implemented by Compass Group, including regular performance appraisals, compliance with personnel file requirements, and ongoing maintenance of such programs.
• Implement and control a Food Safety Plan that incorporates all Quality Assurance measures including but not exclusive to HACCP, WHMIS, and all WCB regulations; plus comply with the Company Audit procedures and schedule.
• Act as the primary liaison with the on-site client.
• Attend and participate in meetings as requested by the client, including attendance at Resident Council Meetings and Family Meetings.
• Complete all payroll, period summaries and sales reports in a timely and accurate manner.
• Attend functions, training seminars, and meetings as requested by the Company and/or client.
• Work with the Recreation department to develop and assist in the implementation of special events and programs as required.
• Develop a cleaning schedule for the food services department, including the maintenance and cleaning of kitchen equipment, and general cleaning of the dining room and kitchen.
• Manage daily operations in conjunction with the Support Services Manager and Environmental Services Manager.
Think you have what it takes to be one of our Chef Managers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• Minimum of three years of management experience.
• Excellent communication skills.
• Proficient on the computer, including MS Word programs.
• Advanced Food Service Training (AFST) or will complete AFST within 90 days of hire.
• Red Seal Chef papers preferred but not mandatory.

 TO APPLY:  follow link to company website

Required Languages:
• English Only
  
  Education: High School diploma or Equivalent (GED)
  Culinary training
  
  
  Required Skills:
• Able to work well under pressure
• Interpersonal
• Microsoft Excel
• Microsoft WORD
• People Management
• Self Management
• Sense of Urgency
• Time Management and Organizational Skills
• Food preparation
  
  Competencies:
• Communication
• Talent Development
• Team Player

Hospitality Supervisor - Vancouver Canucks

Company Name: Canucks Sports & Entertainment
 
Company Name:WHO WE ARE:
We create unforgettable moments that unite us all. We are more than the Vancouver Canucks, an NHL team striving to hoist the Stanley Cup. We are an organization striving to foster a high-performance culture, where our staff feels valued, inspired, engaged and challenged to deliver exceptional business results. Over the next few years, we are committed to a 2020 vision of growing our team and our business. We are overachievers who can make things happen by bringing enthusiasm and drive to the organization with a diversity of thought, and a passion for sport.
 
POSITION OVERVIEW:
As part of the hospitality team, quick service supervisors lead a respective team and provide coaching to ensure each fan receives exceptional service. This is a part-time, hourly, event-based position.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead a respective team and provide ongoing coaching and recognition to team members to ensure exceptional hospitality is provided and the fan experience is exceptional
• Contribute to building a high performance team by actively partnering with all staff of Rogers Arena
• Other duties may be assigned as required
 

REQUIRED EXPERIENCE AND QUALIFICATIONS:
• Must be at least 19 years of age
• Must be able to work weeknights, weekends, and holidays with a start time of approximately 4:00pm
• Must be able to safely lift up to 35 lbs
• Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
• Demonstrate excellent on-the-spot problem solving skills, including the ability to independently handle service recovery situations to a fan's satisfaction
• Strong communication skills, including listening skills and ability to communicate with guests and respond to inquiries
• Have an incredible ability to thrive in a fast-paced and high volume environment while maintaining a first-in-class hospitality and food and beverage experience
• Proven front line customer service leadership in a Quick Service setting
• Completion of Serving it Right Certificate
• If you are a non-Canadian resident, you must hold a valid work permit that expires no earlier than July 2020

Interested, qualified candidates are invited to submit their resume by following the link to the Recruiter's website.  This position will remain open until filled

Director of Culinary Services - Victoria

 

 

DIRECTOR OF CULINARY SERVICES

Amica On The Gorge

Full Time

Amica Senior Lifestyles offers retirement living options and care services to 3600 seniors in Ontario, Alberta and British Columbia. With an emphasis of being a great place to call home, our team’s mission is to empower seniors to flourish by supporting them in mind, body, and spirit. In over 40 communities (and growing) we provide first-class independent living, assisted living and memory care living options.

A day in the life of a Director of Culinary Services:

You will be responsible for the smooth operation of all aspects of dining services within the Community to provide an exceptional dining experience to the Residents. You will foster outstanding teamwork and motivation and provide strong leadership to your team.

The successful incumbent will ensure that the luxuries Amica promise is delivered to our residents in the quality of the food and service we provide to them each and every day. You will be responsible for the nutritional and dietary needs that ensure the well-being of our residents. As the Director of Culinary Services, you will be a dynamic, customer focused, self-starting leader with excellent communication skills and an eye for detail.

You will also be responsible for all aspects of the employee process including employee development, hiring, payroll administration, and scheduling. As a member of the management team, you will also participate in community operations including rotating duty manager shifts, program development budgets and resident relations.

How do I qualify?

You must have:

• Red Seal Cook’s Qualification Certificate
• Food Handling Certificate
• Minimum 3 years supervisory experience in a fine dining service environment
• 5 years progressive experience in a variety of dining environments
• Smart Serve or other approved alcohol service Certificate

What we are looking for:

• Previous hotel experience in a fine dining property
• Strong service orientation with demonstrated knowledge of all types of formal dining room service
• Excellent communication and interpersonal skills; team player skilled with motivating and coaching others
• Proven leadership abilities; approachable and diplomatic decision making style.
• Strong problem solving and decision making skills
• Detail oriented, with good organizational abilities
• Demonstrated ability to prioritize and respond with a sense of urgency when required
• Strong computer skills with proficiency in Word, Excel, Outlook, and electronic systems
• Ability to work in a flexible environment to meet the needs of the residents, including weekend and holiday coverage, as required

 To Apply:  Follow link to Company Site 

Support Service Supervisor - Kelowna

Interior Health is hiring a Relief Full Time Support Service Supervisor for Cottonwoods in Kelowna.

In accordance with established vision and values of the organization, the Food Services Supervisor is responsible for overseeing the Food Service operations in the designated facilities.

The typical duties and responsibilities of a Support Services Supervisor include:

• Supervises designated staff by scheduling and co-ordinating work assignments, determining related training and orientation requirements, and providing feedback to employees.
• In consultation with the Clinical Dietitian, plans menus and develops recipes according to nutritional and therapeutic diet needs of the patients/residents.
• Estimates food requirements, and orders and receives supplies and resolves discrepancies with suppliers.
• Visits patients/residents and/or family members to obtain and exchange diet-related information.
• Monitors expenditures for assigned areas; makes recommendations regarding budget allocations and resolves discrepancies for the assigned areas.
• Evaluates meals being served to ensure established standards of quality and quantity are maintained.
• Coordinates meal preparation, pricing and other related duties for community based services such as Meals on Wheels
• Assists in co-ordinating and maintaining facility in-house services by coordinating cafeteria services including pricing, staffing allotment, coordinating closure of cafeteria and securing money upon closure.
• Performs recommended audits to ensure that established food service and quality assurance standards are met.
• Monitors the storage of food, supplies and related items.
• Directs a variety of cleaning duties
• Directs a variety of laundry/linen duties

Hours of work: Sunday - Thursday, 07:00 to 15:00, 10:00 to 18:00, 08:00 to 16:00

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Everyone plays a role in the care continuum. Together, we create great workplaces.

Qualifications

Education, Training and Experience:

• Graduation from a recognized two-year program in Food Service Supervision
• One year's recent, related experience or an equivalent combination of education, training and experience.
• Food Safe Certificate

Skills and Abilities:

• Ability to communicate effectively both verbally and in writing
• Ability to deal with others effectively
• Ability to supervise
• Ability to organize work
• Ability to operate related equipment
• Physical ability to carry out the duties of the position

TO APPLY:  follow link to Health Region Website