Food Services Manager - Vancouver

JOB SUMMARY

Position: Food Services Manager
Company: Compass Group Canada
Job Location: Vancouver, British Columbia, Canada
Compensation: $65,000.00-$68,000.00 per hour
Type: Full-time

Work Performed:

• In conjunction with the facility’s dietitian, the Food Services Manager must ensure the nutritional and therapeutic requirements of the residents are met through menu planning, the development of standardized recipes, and production sheets.
• Monitoring and evaluating meal preparation and service to ensure established standards are maintained for both quality and quantity of all meals and snacks.
• Facilitating ongoing communication with all stakeholders in the health care unit including administration, nursing, residents, and their families.
• Ensuring all quality controls are met for every product served to Residents and Guests.
• The ordering of all products in accordance with Compass Groups buying specifications.
• Maintaining inventory control and reporting as per Compass Group's fiscal schedule.
• Scheduling, hiring, and discipline of all support service staff in accordance with Company and Government standards.
• Building and maintaining a strong Food Service Team.
• Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all WCB regulations for a safe workplace.
• Liaising with the on-site client as required and/or as requested.
• Train Food Service staff in daily duties as well as proper safety procedures as set by in-house client, company, and Government regulations.
• Attend and be part of meetings as requested by the client.
• Attend and be part of Resident Council as requested by the client.
• Training and regular performance evaluations of all Support Service Staff.
• Maintain orderly and complete administrative and personnel files.
• Complete payroll, period summaries, and sales reports in a timely and accurate manner.
• Attend functions, training seminars, and meetings as requested by the Company and/or client.
• Prepare menus for daily service as well as special functions.
• Maintain appropriate budgetary and cost controls.
• Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery.
• Work with the Recreation Department, to develop and assist in the implementation of special events.
• Develop and implement the process of a cleaning schedule for the Food Services department and general cleaning of the dining room and kitchen.
• Implement and control a good rotation policy for all food and paper products.
• Implement and control all cleaning schedules for Food Services.
• Design and chair regular training in-services and staff meetings with the Food Services Team.
• Implement and manage the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.

Qualifications:

• Minimum of two years previous Management experience or equivalent, preferably in a seniors retirement home.
• Possess excellent oral and written communication skills
• Ability to communicate effectively both verbally and in writing in the English language
• Ability to deal with others effectively
• Ability to adapt and prioritize work to successfully complete it with frequent interruptions
• Ability to organize work and multi-task effectively
• Ability to get along well with others, to demonstrate flexibility and patience to work as a member
• General understanding of the aging process; including Alzheimer’s and Dementia is an asset
• Ability to communicate effectively both verbally and in writing in the English language
• Ability to problem solve and deal with any operational and/or staffing concerns brought to your attention and correct or resolve them in a professional, efficient, timely, and effective manner
• Physical ability to carry out the duties of the position

To Apply - Follow the link to the hiring website for further information.

Support Service Manager - Victoria

JOB SUMMARY

Position: Support Service Manager
Company: WestCana Services
Job Location: Victoria, British Columbia, Canada

Work Performed:

• Supervisory duties include but not limited to
• Recruiting, training, and developing staff;
• Scheduling, assigning, and monitoring work;
• Evaluating Team Member performance;
• Ensuring a healthy and safe work environment including adherence to company policies;
• Resolving conflicts
• and taking appropriate disciplinary action in consultation with the Operations Manager and Human Resources.
• Prepares and/or monitors the preparation of food menus and plans to ensure individual dietary needs/standards are met and costs remain within approved budget allocations.
• In collaboration with the WestCana corporate policies and procedures, coordinates the best quality and most cost-effective products that will meet or exceed the individual and group dietary needs of the facility’s residents.
• Monitors all operating expenditures, as well as purchases and stores inventory.
• Ensures all audits are completed as required, and corresponding Action plan to remedy any inefficiencies.
• Communicates safety concerns through; Team Member meetings, huddles, memos, communication books.
• Facilitates WCB paperwork and corresponding return to work programs for staff who are injured in the workplace.
• Other duties include but not limited to scheduling, inventory, month-end report, weekly receivers’ reports, audits and reports, regular monthly Team Member meetings, site/corporate meetings including occupational health and safety, Infection control, food committee.
• Performs other related duties as assigned.

Qualifications:

• Considered an asset but not required:
• CSNM (Certified in Nutritional Management with current standing in the Canadian Society of Nutritional Management).
• Previous experience in long-term care or assisted living facility with working knowledge of Therapeutic diets and residential guidelines according to the health authority.
• We will consider the right combination of management and experience from the hotel, restaurant, or cruise ship industry, as long as the candidate is willing to be registered in the CSNM Program and dedicated to learning the industry and residential care guidelines.
• Must be willing to work the hours necessary to ensure the effective operation of the facility
• Holds and Maintain Valid Food Safe Level 1 and WHIMS Certificates
• Clear Criminal Record Check, including vulnerable sector, through the Ministry of Justice upon hire and every 5 years thereafter.

To Apply - Follow the link to the company website for further information.

Food and Beverage General Manager – Victoria

JOB SUMMARY

Position: Food and Beverage General Manager
Company: Save On Foods Memorial Centre (Eventium)
Job Location: Victoria, British Columbia, Canada

Work Performed:

• Plan, direct and control multiple Food and Beverage operations of Save On Food Memorial Centre Arena (i.e., concessions, restaurant, catering, and luxury suite food service; merchandise, event planning, etc.) to meet operating and financial goals, client objectives, and customer needs.
• Developing new concepts to increase existing revenue sources for concessions, premium service, and catering outlets.
• Partner with the District Manager to plan and execute business development strategy for growth.
• Prepare Yearly Budgets.
• Excellent knowledge of adhering to industry Food and Labour Costs.
• Recruitment and development of new and existing managers.
• Interact daily with the client and client's customers and/or employees.
• Screens, hires, and trains new management staff.
• Participates in various committees and customer focus groups as needed.
• Prepares monthly status reports and other reports as requested by management or client.
• Responsible for scheduling, training, inventory control, catering contracts, and sales reports
• Ensure excellent customer service, anticipating guests’ needs, and proper food safety and sanitation
• Ongoing development of staff to ensure maximum sales and customer service

Qualifications:

• 5+ years of management experience is required
• Previous arena management experience an asset
• Excellent customer service skills
• A positive “can do” attitude with demonstrated creativity and problem-solving skills
• Demonstrates excellent communication and interpersonal skills, both written and verbal
• Working knowledge of food safety principles and procedures
• Profit & Loss accountability and solid financial acumen a must
• Contract-managed service experience is desirable
• Must be available to work flexible hours including evenings, weekends, and holidays
• Must have a working knowledge of Microsoft Word, Excel, Outlook, etc.
• Working knowledge of POS systems is an asset

To Apply - Follow the link to the company website for further information.

Support Service Manager - Vancouver

JOB SUMMARY

Position: Support Service Manager
Company: WestCana Services
Job Location: Vancouver, British Columbia, Canada

Work Performed:

• Supervisory duties include but not limited to:
• Recruiting, training, and developing staff;
• Scheduling, assigning, and monitoring work;
• Evaluating Team Member performance;
• Ensuring a healthy and safe work environment including adherence to company policies;
• Resolving conflicts
• and taking appropriate disciplinary action in consultation with the Operations Manager and Human Resources.
• Prepares and/or monitors the preparation of food menus and plans to ensure individual dietary needs/standards are met and costs remain within approved budget allocations.
• In collaboration with the WestCana corporate policies and procedures, coordinates the best quality and most cost-effective products that will meet or exceed the individual and group dietary needs of the facility’s residents.
• Monitors all operating expenditures, as well as purchases and stores inventory.
• Ensures all audits are completed as required, and corresponding Action plan to remedy any inefficiencies.
• Communicates safety concerns through; Team Member meetings, huddles, memos, communication books.
• Facilitates WCB paperwork and corresponding return to work programs for staff who are injured in the workplace.
• Other duties include but not limited to scheduling, inventory, month-end report, weekly receivers’ reports, audits and reports, regular monthly Team Member meetings, site/corporate meetings including occupational health and safety, Infection control, food committee.
• Performs other related duties as assigned.

Qualifications:

• Considered an asset but not required:
• CSNM (Certified in Nutritional Management with current standing in the Canadian Society of Nutritional Management).
• Previous experience in long-term care or assisted living facility with working knowledge of Therapeutic diets and residential guidelines according to the health authority.
• We will consider the right combination of management and experience from the hotel, restaurant, or cruise ship industry, as long as the candidate is willing to be registered in the CSNM Program and dedicated to learning the industry and residential care guidelines.  
• Must be willing to work the hours necessary to ensure the effective operation of the facility
• Holds and Maintain Valid Food Safe Level 1 and WHIMS Certificates
• Clear Criminal Record Check, including vulnerable sector, through the Ministry of Justice upon hire and every 5 years thereafter.

To Apply - Follow the link to the company website and contact Corinne Burns at cburns@westcana.ca for further information.

Food Service Supervisor - Victoria

 

JOB SUMMARY

Position: Food Service Supervisor
Company: Compass Group Canada
Job Location: Royal Jubilee Hospital,1952 Bay Street, Victoria, BC
Schedule: Part-time - variety of shifts available
Wage: $22.00/hour

Work Performed:

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Qualifications:

• At least one year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of foodservice catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

To Apply - Follow the link to the hiring website for further information.

Catering/Greathall Manager - Panorama

JOB SUMMARY

Position: Catering/Greathall Manage
Company: Panorama Mountain Village
Job Location: Panorama, British Columbia, Canada
Starting Date: Monday, June 14, 2021

Work Performed:

• Lead by example and develop a vibrant team that delivers industry-best service and product quality at all times.
• Exceeding Health & Safety regulations as required by the Interior Health Board of British Columbia.
• Scheduling – Ensure schedules are written within the labor budget guidelines while maintaining adequate coverage in all areas.
• Develop a system around securing all storerooms and fridge/freezer areas to prevent theft.
• Handling the operations and execution of all-conference, catering, and banquet events.
• Regular pricing reviews on local, provincial, and national trends, paying particular attention to our local market.
• In conjunction with the Food & Beverage Director, set an annual planning calendar highlighting timelines for planning, training, and programming.
• Participate in required operational meetings as directed.
• Perform weekly 1 on 1 meeting’s with your key direct reports.
• Maintain a clean and orderly workplace. Develop and execute a plan for deep cleaning to promote clean work areas and preventative maintenance.
• As a leader, you will effectively communicate with all management, employees, guests, and anyone PMV does business with. To be specific PMV defines effective communication as communication that is accurate, respectful, solves problems or issues, achieve goals, impresses guests, develops inspired employees, and overall enhances the PMV brand.
• Maintain regular front-line shifts to work shoulder to shoulder with your team/s.
• Accountable for various Human Resource functions as defined by PMV. This includes assisting in recruiting, hiring, training, development, administration, terminating, discipline, and environment.
• In conjunction with the Food & Beverage Director, develop a long-term plan for capital expenditures.
• Act like an owner – treat the operation as if it were your own by working to increase sales and guest experience.

Qualifications:

Special Skills & Experience Requirements:

• Serving It Right and Food Safe Level One certifications are required.
• Minimum (2) years of outlet management or lead supervisory experience in high-volume operations.
• Strong verbal, written, analytical, and interpersonal skills.
• Strong computer literacy especially with Microsoft Word, Excel, and Outlook.
• Experience with F&B POS systems is essential.
• Ability to lead through company mission, vision, and values.
• Strategic decision maker and have the ability to adjust to major changes in work tasks or work environment.
• Hands-on training experience. Strong leadership skills, ability to develop and train all employees, delegate responsibility and take action appropriately.
  

Physical Requirements:

• Must be willing to work more than 40 hours/week as needed.
• Able to be on feet throughout a ten-hour day.

To Apply - Follow the link to the company website for further information.

Conferences and Catering - Vancouver

JOB SUMMARY

Position: Conferences and Catering
Company: Alma Mater Society of UBC
Job Location: Vancouver, British Columbia, Canada

Work Performed:

• Provides excellent customer service through liaising with clients to ensure order verification and professional and courteous service
• Responsible for the execution of catering/banquet functions and assists management team with the execution of larger events
• Supervises and directs C&C Associates and Drivers in the planning and execution of catering and conference onsite and offsite events
• Assists the C&C management team in human resources-related tasks such as but not limited to, training, and scheduling of C&C staff
• Liaises and coordinates with the AMS sales team to ensure a seamless guest experience
• Plans and prepares next day’s events and ensures the cleanliness of relevant areas, including set-up and tear-down of rooms according to client specifications which include, but are not limited to, moving tables, chairs, stage, setting A/V equipment, buffet tables, etc.
• Adheres to all AMS policies and procedures, as well as other regulated entities such as FoodSafe, Liquor and Cannabis Regulatory Branch, Worksafe BC, etc.
• Ensures the professional assembly and presentation of all food & beverage items during events
• Prepares, loads, and safely stores Food & Beverage items, equipment, and supplies in the AMS catering vehicle(s)
• Actively promotes Catering and Conference events
• Ability to work flexible hours (daytime, evenings, weekends, and holidays) and on-call
• Works with the AMS mission statement and values to operate a successful department
• Other duties as required

Qualifications:

• A minimum of 2 years of food and beverage supervisory roles is a requirement.
• Ability to lift up to 22 kg (48.5 lbs)
• Ability to stand for 100% of shift
• Ability to work flexible hours including evenings and late nights
• Ability to carry 3 plates and a tray
• Valid BC driver’s license with a clean driver’s abstract
• Food Safe level 1 certification or higher
• Serving- It- Right certification
• Self-motivated with demonstrated superior skills in customer service and organization
• Strong leadership, organizational, problem-solving, and time-management skills
• Detail-oriented, ability to perform tasks in a timely manner and follow instructions
• Language: Required to speak, read and write English, with fluency in other languages being an asset
• Experience with MS Office Suite an asset

To Apply - Follow the link to the company website for further information.

Food Service Manager - Chilliwack

JOB SUMMARY

Position: Food Services Manager
Company: Chartwell Birchwood Retirement Residence
Job Location: Chilliwack, British Columbia, Canada

Work Performed:

• Prepares or monitors the preparation of service daily and special event menu plans to ensure individual dietary needs are met;

• Develops and maintains effective relationships with residents and their families in order to determine individual needs, resolve issues or concerns, and evaluate resident satisfaction;

• Ensures that the meals and services provided meet or exceed residents’ and Chartwell’s expectations;

• Provides residents with a safe and comfortable environment;

• Leads and manages food services staff to achieve department goals;

• Participates as a member of the work team and provides support to the other members of the team;

• Recruits and organizes staff orientation and in-service training programs;

• Schedules and assigns work, monitors and evaluates staff performance;

• Forecasts, monitors and approves expenditures from the food services budget;

• Maximizes purchasing power while maintaining or exceeding residence quality and service standards and provincial and legal requirements;

• Develops and implements inventory control systems to maximize saving and minimize waste;

• Liaises with municipal and provincial agencies concerning health and safety issues;

• Voluntarily participates as a member of professional associations such as Canadian Culinary Federation, Canadian Food Service Supervisors Association;

• Chairs the Food Committee or Food Advisory Committee;

• Consults with the Dietitian/Director of Food and Beverage as required, to determine appropriate dietary needs for menu planning purposes;

• Ensures compliance to food safety, sanitation, and overall workplace safety standards;

• Performs other related duties as required.

Qualifications:

• Minimum of two years supervisory experience in a volume food preparation environment in a retirement/LTC residence, the healthcare or hospitality industry;

• Successful and minimum completion of a post-secondary diploma in Food and Beverage Management from a recognized institution;

• Current qualification as a chef and in possession of a Food Service Supervisors certificate;

• Minimum of one year experience in front of house and customer service;

• Prior labor relations experience preferred;

• Excellent communication skills (both written and verbal);

• Effective interpersonal and conflict resolution skills;

• Good organizational and time management skills with the ability to multi-task;

• Customer service-oriented;

• Must have a working knowledge of special diets.

To Apply - Follow the link to the company website for further information.

Chef Manager - Victoria

JOB SUMMARY

Position: Chef Manager

Company: Aramark
Job Location: Victoria, BC

Work Performed:

• Deliver excellence in foodservice and customer service

• Develop innovative menus strategically for the location

• Deliver company driven initiatives in service, food, and safety at a high level

• Develop and build a catering business

• Coordinate and supervise personnel regarding production, merchandising, quality and cost control, labor, scheduling, staffing, and training

• Train and develop a team for outstanding customer service

• Identify and develop talent within the team

• Ensure that standards for sanitation and food safety are met

• Monitor financial operating results in order to achieve company and client objectives

• Ensure accurate and timely financial reporting for all business sectors

• Maintain records to comply with Aramark and government standards

• Ensure compliance with Marketing and Human Resources Programs

• Ensure adherence to Aramark’s policies and procedures

• Ensure adherence to Aramark’s Health and Safety Programs

Qualifications:

• Red seal or equivalent training certificate

• Minimum 3years in a leadership role

• Must be able to work evening, weekends, and holidays

• Ability to work well in a fast-paced environment.

• Excellent problem-solving and conflict management abilities.

• Savvy with computers: working through word processing programs, maneuvering through different systems used for operational tracking

• Self-directed with strong interpersonal and communications skills

• Strong organizational and time management skills.

To Apply - Follow the link to the company website for more details

Chef Manager - Victoria

JOB SUMMARY

Position: Chef Manager

Company: Aramark
Job Location: Victoria, BC

Work Performed:

• Deliver excellence in food service and customer service

• Develop innovative menus strategically for the location

• Deliver company driven initiatives in service, food and safety at a high level

• Develop and build catering business

• Coordinate and supervise personnel regarding production, merchandising, quality and cost control, labour, scheduling, staffing and training

• Train and develop team for out standing customer service

• Identify and develop talent within the team

• Ensure that standards for sanitation and food safety are met

• Monitor financial operating results in order to achieve company and client objectives

• Ensure accurate and timely financial reporting for all business sectors

• Maintain records to comply with Aramark, and government standards

• Ensure compliance with Marketing and Human Resources Programs

• Ensure adherence to Aramark’s policies and procedures

• Ensure adherence to Aramark’s Health and Safety Programs

Qualifications:

• Red seal or equivalent training certificate

• Minimum 3years in a leadership role

• Must be able to work Evening, weekends, and holidays

• Ability to work well in a fast-paced environment.

• Excellent problem-solving and conflict management abilities.

• Savvy with computers: working through word processing programs, maneuvering through different systems used for operational tracking

• Self-directed with strong interpersonal and communications skills

• Strong organizational and time management skills.

To Apply - Follow the link to the company website for more details