Food & Beverage Supervisor - Edmonton, AB

JOB SUMMARY

Position: Food & Beverage Supervisor
Company: Grand Villa Casino
Job Location: Edmonton, AB
Job Type: Full-time
Job Salary range: $45,000–$46,500 a year

Work Performed:

• Manages staff service activities, resources, budget and scheduling
• Supervises and mentors the team; conduct recruitment, training, task allocation, and performance evaluation
• Contributes to the menu and ensures that front-of-house offerings are of the highest caliber
• Maintains and promotes updated knowledge of company policies and procedures
• Collaborates with management and coordinates food and beverage service for special events

Qualifications:

• 4-5 years experience in restaurant supervision or an equivalent combination of education, and experience
• Leadership skills – able to direct and supervise staff
• Customer service skills – able to exceed guest expectations
• Able to lift up to 50 pounds
• ProServe AGLC SMART training and Food Safe Certificate prior to start date.

To Apply - Follow the link to the hiring company for further information.  

Senior Food Program Supervisor - Burnaby, BC

JOB SUMMARY

Position: Seniors Food Programs Supervisor
Company: Burnaby Neighborhood House
Job Location: Burnaby, BC
Job type: Part-time

Job salary: $22.26 an hour

WORK PERFORMED

• Communicate with seniors to determine which food programs would be most appropriate based on their needs. Have a working understanding of seniors’ food security issues in Burnaby
• Assess seniors’ needs to provide referrals to internal and external community services and supports as needed.
• Supervise, recruit, and train, volunteers to help deliver meals and groceries to seniors at home
• Deliver to seniors at home if volunteers are unavailable
• Work independently to manage daily operations of food programs
• Gather statistical information for reporting. This includes number of meals and groceries delivered, inventory of food, number of phone calls and referrals made
• Use a variety of databases, Excel, Word, Canva, and Sharepoint
• Create surveys, forms and posters as needed
• Attend meetings that relate to seniors issues as necessary
• Work as part of the BNH staff team and perform related and other duties as assigned

QUALIFICATIONS

• Degree or diploma in a related field and/or experience working with seniors in a community setting
• Previous experience working with seniors, community agencies, and knowledge of food security
• Valid driver’s license. Access to a vehicle is an asset

 To Apply - Follow the link to the hiring company for further information.  

Support Services Manager - Vernon, BC

JOB SUMMARY

Position: Support Services Manager
Company: Kaigo Senior Living
Job Location: Vernon, British Columbia.
Job type: Full-time, Permanent

WORK PERFORMED:

• Responsible and accountable for the day-to-day management and operation of the support service departments and its team members, including dietary, housekeeping and laundry.
• In consultation with the Dietician, ensure nutritional requirements of the Residents are met through the development of summer and winter rotational menus.
• Ensure that the Support Services physical working environment is maintained in a safe, clean and sanitary manner.
• Maintain the facility’s inventory of food items, linens, paper products, cleaning supplies, and chemicals, keeping within budget and minimizing waste.
• Develop the shift guidelines and rotation for each department and role classification.
• Provide WHMIS training for workers and maintain the SDS binders with current information.
• Maintain professional relationships and communication with Residents, team members, family member/significant others, internal and external partners and agencies, contracted service providers, etc.
• Oversee the hiring, selection and evaluation processes of all support service employees.
• Participate in setting operational goals, objectives and indicator development and analysis as well as being accountable to the operational budget of your department.
• Compile statistical data and participate in continuous quality improvement initiatives.

QUALIFICATIONS:

• Post-secondary diploma in Food Service and Nutrition Management is required
• 3 + years’ experience in a similar role in a long-term care facility
• FOODSAFE Level 1 & 2
• Demonstrated leadership, facilitation and management skills to form cohesive, functioning teams including mentoring and evaluating employees
• Experience with the recruitment and hiring process; you will be building your dedicated team
• Excellent customer service, communication and interpersonal skills coupled with a high level of professionalism and confidentiality
• Computer proficiency with and intermediate knowledge of Microsoft Office products
• Knowledge of and skills to operate kitchen, laundry and housekeeping equipment
• Fiscal accountability, in order to manage department resources (staffing, supplies, etc.)
• Knowledge and understanding of the BC Residential Care Regulations
• Able to pass a Criminal Record Check for the Vulnerable Sector and provide proof of COVID-19 vaccination status

To Apply - Follow the link to the hiring company for further information.

Onsite Events Manager - Vancouver, BC

JOB SUMMARY

Position: Onsite Events Manager - Catering & Conference
Company: University of British Columbia
Job Location: Vancouver, BC

Job type: Full-time

WORK PERFORMED

• Achieving and exceeding all established sales and contribution goals as they relate to personal and team productivity as agreed to for the year during the annual budgeting process.
• Proactively soliciting new business and managing existing and past accounts to meet/exceed revenue goals. This should happen through various mediums such as but not limited to telephone solicitation, outside sales calls, tradeshow and travel functions, site inspections, written communication, social media and web.
• Prepare information for, meet with, and conduct sales presentations to prospective clients
• Directing and developing the day-to-day sales activities and goals for the team ensuring ongoing sales and customer relations management
• Maintaining and updating the client database
• Conducting weekly sales meetings to present updates to C&C sales team
• Conducting weekly check-in meetings with direct reports
• Attending trade shows, community events, networking events, and industry meetings
• Producing weekly, monthly and quarterly sales forecasts for all areas optimizing sales strategies
• Producing weekly, monthly and quarterly sales activity reports
• Preparing of annual budget, strategies and sales plan ensuring ongoing financial success
• Responding to customer and industry trends, needs, issues, comments and problems to ensure the quality of service and products and the ongoing financial success of the AMS
• Keeping sales materials up to date and relevant
• Actively managing human resources responsibilities including, but not limited to hiring, scheduling, training, briefing, mentoring, developing, evaluating, and disciplining employees (including termination)
• Maintaining and utilizing all computer hardware & software according to AMS guidelines
• Maintaining and adjusting flow charts, position descriptions (in conjunction with HR), procedures and controls for each area to ensure ongoing efficiencies and growth
• Working with the AMS mission statement and values to operate a successful department
• Ability to work flexible hours (daytime, evenings, weekends and holidays) and on call
• Other duties as required

QUALIFICATIONS

• Minimum of 5 years of proven sales management experience, preferably in the hotel/ hospitality sector
• Completion of post- secondary education in sales, or food & beverage / hospitality preferred
• Demonstrated superior skills in customer service and organization
• Strong interpersonal and problem solving abilities
• Highly energetic, motivated self-starter, and well developed sales skills including demonstrated negotiation, prospecting, presentation, and verbal & written communication skills
• Working knowledge of UBC, and established industry contacts and knowledge of marketplace an asset
• Ability to focus attention to guest needs, remaining calm and courteous at all time
• Computer literate in MS Office applications (Outlook, Word & Excel)
• Excellent CRM and resource booking software knowledge (Caterease experience an asset)
• Language: Required to speak, read and write English, with fluency in other languages being an asset
• Ability to work flexible hours (daytime, evenings, weekends and holidays) and on call
• Ability to work under minimal supervision and with priority deadlines while maintaining a positive attitude.
• Experience working with youth an asset
• Valid BC driver’s license with a clean abstract
• Access to a vehicle

To Apply - Follow the link to the hiring company for further information. 

Support Service Manager - North Vancouver, BC

JOB SUMMARY

Position: Support Service Manager

Company: CareCorp Seniors Services 
Job Location: North Vancouver, BC
Job type: Full-time, Permanent

WORK PERFORMED

• Develops, executes, controls, achieves and evaluates departmental goals, objectives, policies and procedures and ensure that the required standards, Food Safety and sanitation are met.
• Identifies and implements systems and processes which ensure the facility remains fully operational with minimal “down-time” during regular and emergency situations.
• Ensures licensing, client, CareCorp, and industry standards are met/exceeded in providing high quality meals and snacks to meet the nutritional needs of residents.
• Maintains communication and develops relationships with the CareCorp management team, professional organizations, suppliers, sales representatives, collaborative agencies, and the community as a whole.
• Supervises all food and environmental services staff by performing duties such as interviewing, hiring, scheduling and coordinating work assignments, evaluating employee performance, disciplines employees and determining related training and orientation requirements.
• Investigates complaints regarding housekeeping/laundry, dietary services and equipment, and takes corrective action.
• Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
• Establishes standards and procedures for work of housekeeping, laundry and dietary staff.

QUALIFICATIONS

• Certified member of the Canadian Society of Nutrition Management;
• Experience managing staff;
• Minimum of three years experience in the food service industry;
• Experience in a complex care or assisted living setting;
• Excellent communication skills.
• Cultural education and experience are preferred.

 To Apply - Follow the link to the hiring company for further information.

Assistant Director of Food & Beverage outlets - Calgary, AB

 JOB SUMMARY

Position: Assistant Director of Food & Beverage Outlets
Company: Concord Hospitality Enterprises
Job Location: Calgary, AB
Job type: Permanent, Full-time

WORK PERFORMED

• Provide guests and patrons with friendly and professional service, excellent food quality, strong price value and consistency of execution in an attractive, well-maintained environment.
• Ensure that meals are delivered in a timely fashion with attention to plating, portion and temperature.
• Develop ways to improve cost savings and labor retention/associate development in line to meet the hotel’s F&B financial goals.
• Thoroughly train staff in service sequence, product knowledge, ensuring we make every effort to meet the needs of each and every guest.
• Lead service education through daily line-ups.
• Headline new server, busser, host, and bartender training programs, as well as ongoing development programs, and seminars.
• Daily evaluation of service performance.
• Employee discussions and evaluations.
• Coordination of timely food production.
• Work with the Chef to provide "excellent quality and presentation" of all food to the guests.
• Participate in evaluation of food product, kitchen employee performance, and development of products consistent with our market position.
• Assist the Director of Outlets in creating financial objectives for the restaurants on an annual basis through the budget process.
• Assist in meeting the financial targets in the sales area by executing and enhancing the annual marketing plan, reacting quickly to new opportunities, running consistently high operation standards and effective utilization of marketing funds.
• Help meet budget in all areas of cost control with consistent focus on cost of sales and payroll.
• Supervise all non-supervisory service employees.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.

QUALIFICATIONS

• 2-3 years leadership in high volume, full-service chain or corporate environment.
• Detail-oriented and have strong organizational and communication skills.
• Must possess strong food and beverage knowledge.
• Ability to hire, train, supervisor and coach associates.
• Must be able to work various shifts, mornings, days, evenings, weekends and holidays.
• Previous experience in Banquet Operations will be considered an asset.
• Previous experience in In-Room Dining will be considered an asset.

 To Apply - Follow the link to the company website for further information. 

Director of Food and Beverage - Lake Louise, AB

JOB SUMMARY

Position: Director of Food and Beverage
Company: Fairmont
Job Location: Lake Louise, AB
Job type: Permanent, Full-time

WORK PERFORMED

• Ultimately responsible for leading, inspiring, and coaching the Food & Beverage team to deliver exceptional guest service, maintain colleague satisfaction, and ensure profitability.
• Conceptualize and introduce innovative, memorable, and sophisticated menus, wine lists, and cocktail offerings that evoke a sense of luxury and uniqueness.
• Oversee the development and execution of captivating promotional sales events and seasonal activities. Including oversight of annual F&B marketing calendar creation.
• Oversee Regional Mixologist and provide support to hotel and regional programming.
• Monitor and ensure compliance with LQA and Fairmont Standards through regular audits.
• Establish divisional goals and measurements resulting in a balanced scorecard across guest satisfaction, colleague engagement, shareholder value, and brand recognition.
• Through a hands on approach ensure communication of all hotel goals, strategies and updates across the division.
• Ensure the Food & Beverage division operates in full compliance with all finance and accounting standards.
• Ensure all culinary operations follow all industry and regulatory food safety standards
• Foster professional development, career growth, and job satisfaction for all leaders and colleagues within their respective departments.
• Develop strong, collaborative relationships with all supporting departments and divisions.
• Work closely with Conference Services to ensure event execution is world class and on point with all sustainability priorities.
• Ensure FCLL compliance with all AGLC licensing and regulatory requirements.
• Oversee accurate and on-target monthly financial reporting to budgets/forecasts for food & beverage revenues, expenses, and productivity.
• Responsible for the preparation of the annual Food & Beverage budget.
• Design and execute divisional capital plans.
• Act as a key contributor in developing the hotel-wide strategic goals and plans.
• As an executive committee member, assist with planning and execution of all hotel wide initiatives and events.
• Promote and enforce a clean, safe working environment, with a continuous emphasis on employee health and safety.
• Promote and ensure environmental stewardship within the division.
• Actively participate in the hotel's Executive Committee and ensure strong departmental representation on other hotel committees and activities.

QUALIFICATIONS

• Experience in Food & Beverage with extensive operational knowledge, including a minimum of 3 years in a senior leadership role is essential.
• Prior experience in a high-volume, luxury resort hotel (4 Star, 4 Diamond, +450 rooms) is advantageous.
• Proven track record in managing restaurants, bars, banquets, and experience in labor and cost control measures is essential.
• Substantial culinary, wine, and cocktail knowledge required.
• A degree in Hotel/Restaurant Management or a related discipline is highly desirable.
• Demonstrated creativity, innovation, and a willingness to take calculated risks.
• Result-oriented approach with the ability to be flexible and perform effectively under pressure.
• Exceptional interpersonal skills, complemented by superior written and verbal communication abilities.
• A firm commitment to delivering luxury experiences while maintaining an atmosphere of innovation.

 To Apply - Follow the link to the hiring company for further information. 

Director of Food and Beverage - Edmonton, AB

JOB SUMMARY

Position: Director of Food and Beverage
Company: A Cappella Catering
Job Location: Edmonton, AB
Job type: Full-time, Permanent
Job Salary: $75,000 - $85,000 a year

WORK PERFORMED

• Be entrepreneurial focusing on generating revenue, marketing, striving for operational excellence in collaboration with partners and suppliers.
• Develop and manage all financial processes and controls, employee engagement and guest satisfaction as well as action plans for Food and Beverage departments.
• Lead, mentor and train the Food and Beverage operations team to ensure operational excellence, exceptional guest experience and employee engagement.
• Hire, coach, train and develop team members to drive effective team member engagement, retention, and professionalism.
• Leads and manages a catering event center.
• Works with the Executive Chef and F&B Managers to develop and implement short- and long-term strategies.
• Create a culture of empowerment, teamwork, continuous improvement, and a passion for providing exceptional service.
• Participate in purchasing and procurement of high-quality ingredients for all food and beverage departments.
• Collaborate with the Executive Chef to create inspirational seasonal menus that drives revenue and attract new guests.
• Oversee all food and beverage operations to ensure that all operations meet or exceed organizational goals, and competitive benchmark standards.
• Participate in the budgeting process - develop, implement, and manage the budget, forecast, inventory and operating cost for the various outlets to maximize revenue and manage expenses.
• Maintain budgeted financial goals to ensure maximum profitability.
• Establish and maintain effective internal controls within the company standards, policies and procedures.
• Develop accurate, effective and measurable long and short-range financial objectives for F&B operations.
• Maintain a good knowledge of local competition and general industry trends.
• Conduct pre-function reviews of banquet orders with F&B team, Kitchen and Events Manager to ensure event readiness and understanding of set-ups and special requirements.
• Maintain strict health and safety, food safety, WHMIS, loss and prevention and other legislative programs that surround F&B operations.

QUALIFICATIONS

• 5+ years of experience in the hospitality industry. Minimum 3 years in a senior leadership position. Experience in catering and restaurant operations considered an asset.
• A clear and solid understanding of the issues facing the food service industry.
• Proven food and beverage leadership experience.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
• Proven creativity and inspiring food and beverages trends and best practices.
• Experience in, training, staff development and operational management.
• Proven interpersonal skills needed in building relationships and working with teams across all levels of an organization, in particular with operating teams, line supervisors and seasonal staff from a broad range of cultural and ethnic backgrounds.
• Experience with financial management.
• Proven ability to create and maintain strong employee and guest satisfaction.
• Ideal candidate would have strong experience across a broad range of food and beverage activities, meetings/events, and functions.
• Ability to multitask, react and critically think under pressure.
• Strong business acumen.

 To Apply - Follow the link to the hiring company for further information.

Food Service Supervisor - Penticton, BC

JOB SUMMARY

Position: Food Service Supervisor
Company: Interior Health Authority
Job Location: Penticton, BC
Type: Casual
Job Salary: $31.85 per hour
Job ID: 01902100

WORK PERFORMED

Supervises designated staff by scheduling and co-ordinating work assignments, determining related training and orientation requirements, and providing feedback to employees.

In consultation with the Clinical Dietician, plans menus and develops recipes according to nutritional and therapeutic diet needs of the patients/residents.

Estimates food requirements, and orders and receives supplies and resolves discrepancies with suppliers.

Visits patients/residents and/or family members to obtain and exchange diet-related information.

Monitors expenditures for assigned areas; makes recommendations regarding budget allocations and resolves discrepancies for the assigned areas.

Evaluates meals being served to ensure established standards of quality and quantity are maintained.

Coordinates meal preparation, pricing and other related duties for community based services such as Meals on Wheels

Assists in co-ordinating and maintaining facility in-house services by coordinating cafeteria services including pricing, staffing allotment, coordinating closure of cafeteria and securing money upon closure.

Performs recommended audits to ensure that established food service and quality assurance standards are met.

Monitors the storage of food, supplies and related items.

QUALIFICATIONS

Graduation from a recognized two-year program in Food Service Supervision

One year's recent, related experience or an equivalent combination of education, training and experience.

Food Safe Certificate

To Apply - Follow the link to the company website for further information.  

Food Services Manager - Mission, BC

                                                                     

JOB SUMMARY

Position: Food Services Manager / Executive Chef
Company: Chartwell Carrington House - Chartwell Retirement Residences
Job Location: Carrington House, Mission, BC
Type: Full-Time, Permanent
Job Reference: 10978

WORK PERFORMED

• Confidently lead and manage the food services team
• Create a warm and comfortable dining room atmosphere and positive impression at each meal
• Provide a personalized and memorable dining experience to ensure the highest level of customer satisfaction
• Training to grow your skills and learn how to become an experiential leader
• Learn every day

QUALIFICATIONS

• Previous management experience in food service
• Previous cooking and serving experience in food service
• Leadership skills to guide and support the food and beverage team
• A passion for providing exceptional customer experience
• Energy, enthusiasm, and an irresistible smile

To Apply - Follow the link to the hiring company for further information.