JOB SUMMARY
Position: Food and Beverage Director
Company: kwa'lilas Hotel
Job Location: Port Hardy, BC
Job type: Full-time, Permanent
Job Salary: $70,000 - $80,000 a year
WORK PERFORMED
- Train, develop, and motivate supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis.
- Create a culture of successful practices through stability and consistency.
- Provide direction for each profit center in line with goals of the business and hotel while developing and maintaining a unified operation.
- Provide an established standard of quality to be met and continuously improved.
- Set sales goals and milestones for management and provide the tools necessary to achieve them such as training and supply.
- Manage budget to ensure that sales and expense margins are met for each department.
- Work closely with Human Resources Manager to assess and fulfill staffing needs.
- Work directly with marketing to drive sales and promote our hotel and the services offered.
- Approve all menus based on cost and efficiency.
- Constantly monitor and resolve any issues regarding food and beverage services through procedure adjustment, training, and/or corrective action.
- Ensure all staff adhere to food and beverage policies and procedures.
- Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Utilize interpersonal and communication skills to lead, influence, and kitchen staff.
- Advocate sound financial/business decision making, demonstrates honesty, integrity and leads by example.
- Provide and support service behaviors that are above and beyond for customer satisfaction and retention.
- Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Interact with guests to obtain feedback on food quality, presentation, and service levels.
- Identifies the developmental needs of kitchen staff/Apprentices and provide coaching, mentoring, and helping them to improve their knowledge or skills.
- Manage Camp Services staff, through recruitment, training, and performance management. Ensure monthly visits to camps to ensure that OHS and company policies are being adhered to.
- All other duties as assigned by the manager
QUALIFICATIONS
- Able to demonstrate excellent written and verbal communication in English.
- Proficiency with computers and computer programs, including Microsoft Word, Excel, and Outlook.
- 7 Years Hospitality Management or equivalent Culinary university degree.
- Red Seal certification required.
- With a minimum of 4 years experiences in a similar capacity / function in a quality restaurant with strong background in Canadian food safety procedures and application.
To Apply - Follow the link to the hiring company for further information.