Food & Beverage Manager - Victoria

JOB SUMMARY

Position: Food & Beverage Manager
Company: Royal Victoria Yacht Club
Job Location: Victoria, British Columbia, Canada
Job Types: Full-time, Permanent

Work Performed:

Service

• Working closely with the Head Chef to help plan menus for all areas of the Club considering current market conditions, seasons, holidays, dish popularity and variety of other factors.
• Ensure the efficient running of functions / events.
• To be the ‘On Duty Manager’ as required. This may involve opening and closing duties, including those related to afterhours security.
• To ensure that the servers are always correctly and smartly dressed, that they
• offer professional and courteous service to their customers.
• To attend timely to customer complaints.
• Comply with Serving it right and food safe standards.
• Staff scheduling and training, labour control and costs.
• Wine list - planning, training staff, inventory, specials.
• Oversee meeting room cleanliness and service standards.

Inventories

• Ensure that all stocks are ordered to the correct quantities, quality and price.
• Check that stocks are being kept securely and under the correct conditions applicable to each type of commodity stored.
• Establish controls to minimize food, liquor and supply waste / theft.
• Researches new products including an analysis of their costs and benefits.

Safety / Hygiene

• To ensure that all areas under your control satisfy the most stringent hygiene requirements and that staff that if are ill or injured receive the correct treatment or are not allowed to work. Filling of WCB forms.
• To regularly hold maintenance checks with the Foreshore Manager to ensure that cleanliness, maintenance, safety and other standards are consistently attained.
• To ensure that all staff are correctly dressed to satisfy statutory requirements as well as enhancing the image of the establishment.
• To ensure that all public areas are clean and well maintained.
• To ensure maximum security in all areas under your control and that staff are fully aware of key security.

Administrative Duties

• A working “hands on leader” of the Food and Beverage team. Prepare and maintain budget requirements including providing assistance in projecting annual food, liquor and labour costs and to take corrective action where necessary to help assure that financial goals are met.
• Provide daily, weekly, monthly reports and other reports as requested.
• To ensure that all statutory notices are posted at all relevant points and that such notices are conspicuously placed.
• To ensure that attendance registers are kept daily and that any absenteeism is immediately brought to the attention of the General Manager.
• Submitting Bi- weekly timesheets to the Payroll Clerk for servers and bartenders.
• Staff under your control are fully informed in respect of disciplinary procedures, the handling of grievances, etc.
• All documents are sent to the accounts department immediately for processing.
• To constantly update your knowledge and skills for the good of the establishment and the profession.
• POS layout, item keys, pricing adjustments within Jonas
• Assists the General Manager in developing and implementing long-range (strategic) plans.

Duties and responsibilities for Events:

Service

• Working closely with the Head Chef to help plan menus for group bookings and Special Events of the Club considering current market conditions, seasons, holidays, dish popularity and variety of other factors.
• Ensure the efficient running of function / events.
• To ensure that the servers are always correctly and smartly dressed, that they offer professional and courteous service to their customers.
• Attend quickly to customer complaints. Follow up for feedback on events.
• Comply with Serving it right and food safe standards.
• Ensures that all departments of the Club are apprised of events at least two weeks in advance of the booking date.
• Ensures that setup of chairs, tables, stages, decorations, grounds and other equipment is in accordance with customer requirements.
• Is the customer advocate in all meetings, serving as the group planner’s primary contact on property and is responsible for the overall experience.
• Even if the Event is successfully planned, the Food and Beverage Manager should be present during the event and handle issues and problems that arise during the event.

Administrative Duties

• A working “hands on leader” of the Food and Beverage and Event team.
• Using the Clubs Caterease system for all events. Updating the system as needed.
• Prepare quotations and negotiate with clients if necessary. Close the deal with clients.
• Look for potential clients in the market place as well as maintain ongoing relations with old clients.
• Prepare function sheets at least two weeks prior to the event, including menu and floorplans.
• Prepare and maintain budget requirements including providing assistance in projecting annual food, liquor and labour costs and to take corrective action where necessary to help assure that financial goals are met.
• All documents are sent to the accounts department immediately for processing.
• Have weekly meetings with the marketing coordinator, Foreshore Manager and Head Chef.
• Maintain a follow up on each event and collect reviews from client. All reviews must be documented and presented to GM.
• To constantly update your knowledge and skills for the good of the establishment and the profession.
• Assist the accounts department as and when needed.
• Coordinating bookings / meetings for the Race calendar with the Racing Fleet Captain.
• Working with the administration department with the Club Annual calendar.
• The ability to manage and balance group, business and club based events.
• Updating wedding packages, event packages, floor plans, photos and menus.
• Working with the Swiftsure Committee in planning the onshore portions of the Race events.
• Attending Entertainment committee meetings if asked.
• Coordinating the Christmas decorating of Clubhouse and buildings.

Supervisory Responsibilities:

Training

Plan and carry out orientation and training.

    Train and supervise all food service staff in the proper presentation of menu items according to established guidelines.

Train staff for safe and proper use of all equipment, chemicals & utensils.

• Identify ongoing training needs of staff throughout the year – one-on one, on the job, group training.

Plan and hold group meeting or prepare memos as needed.

Allow opportunities for communication within department.

• Staff Evaluations
• Meet with staff one on one every six months to discuss work performance and establish goals.
• Document all reviews and present to GM.
• Communication
• Communicate effectively and frequently with staff to give feedback about work performance and to convey necessary information about menu changes, guest meal counts, inventory and procedural changes.
• Communicate daily with Head Chef, Event Coordinator, servers and bartenders to ensure smooth running of the F and B department.

Qualifications:

Education and Experience

Five years intermediate/senior food and beverage experience with an undergraduate degree in a related discipline, or diploma in hospitality, or management and certification in hospitality, or a minimum of four years progressive related experience combined with progression towards a professional designation. Demonstrated experience working with JONAS is preferred or experience with similar computerized POS system.

Skills and Abilities:

• Ability to apply knowledge of Food and Beverage and Event Management;
• Ability to work with minimal supervision and demonstrate good judgement and creative problem solving abilities.

To Apply - Follow the link to the hiring website for further information.

Senior Manager: Food & Beverage - Vancouver

JOB SUMMARY

Position: Senior Manager: Food & Beverage
Company: Alma Mater Society of UBC Vancouver
Job Location: 6133 University Boulevard, 6133 University Boulevard, Vancouver, British Columbia, Canada Req #68
Type: Full-time

Work Performed:

• Directing the day-to-day operations for all food & beverage, and purchasing operations ensuring consistently high guest satisfaction and product quality.
• Support student leaders by acting as an operational resource in order to fulfill their election mandates and priorities.
• Ensures strategic plan meets targets established by the society.
• Maintaining and adjusting flow charts, position descriptions, procedures and controls for each area to ensure ongoing efficiencies and growth.
• Monitoring and controlling F&B inventories and pricing.
• Preparing of annual budgets ensuring ongoing financial success of the departments.
• Leading and supporting all departments in the achievement of their financial and operational targets.
• Responding to customer and industry trends, needs, issues, comments and problems to ensure the quality of service and products and the ongoing financial health of the department.
• Actively managing human resources responsibilities including, but not limited to hiring, scheduling, training, briefing, mentoring, developing, evaluating, and disciplining employees (including termination).
• Driving and implementing promotions, menus and concepts creating a destination for the campus and non-campus neighborhoods and beyond.
• Marketing of all areas in cooperation with the communications/marketing team to ensure continuous exposure to existing and potential clients.
• Maintaining and utilizing all computer hard- & software according to AMS guidelines
• Actively promoting AMS events.
• Working with the AMS mission statement and values to operate a successful department.
• Ability to work flexible hours (daytime, evenings, weekends and holidays) and on call.
• Other duties as required.

Qualifications:

• Minimum of 3 years experience in a Food & Beverage Management Role.
• Completion of post- secondary education in food & beverage / hospitality preferred.
• Thorough knowledge of F&B cost controlling and budgeting.
• Thorough analytical skills.
• Excellent customer service skills.
• Ability to work well under pressure.
• Ability to multi task.
• Self-Starter, self-motivated.
• Minimum Food Safe level 1 certification or higher.
• Serving it Right certification.
• Ability to work flexible hours (daytime, evenings, weekends and holidays) and on call.
• Intermediate computer skills with proficient knowledge of MS Office (Outlook, Word & Excel).
• Language: Required to speak, read and write English, with fluency in other languages being an asset
• Strong interpersonal skills.
• Natural leader.
• Experience working with youth an asset.
• POS management experience and asset.

To Apply - Follow the link to the company website for further information.

Restaurant Manager - Victoria

JOB SUMMARY

Position: Restaurant Manager
Company: WestCana Services
Job Location: Victoria, British Columbia, Canada

Work Performed:

• Supervisory duties include but not limited to
• Recruiting, training and developing staff;
• Scheduling, assigning and monitoring work;
• Evaluating Team Member performance;
• Ensuring a healthy and safe work environment including adherence to company policies;
• Resolving conflicts
• and taking appropriate disciplinary action in consultation with the Operations Manager and Human Resources.
• Prepares and/or monitors the preparation of food menus and plans to ensure individual dietary needs/standards are met and costs remain within approved budget allocations.
• In collaboration with the WestCana corporate policies and procedures, coordinates the best quality and most cost-effective products that will meet or exceed the individual and group dietary needs of the facility’s residents.
• Monitors all operating expenditures, as well as purchases and stores inventory.
• Ensures all audits are completed as required, and corresponding Action plan to remedy any inefficiencies.
• Communicates safety concerns through; Team Member meetings, huddles, memos, communication books.
• Facilitates WCB paperwork and corresponding return to work programs for staff who are injured in the workplace.
• Other duties include but not limited to scheduling, inventory, month end report, weekly receivers’ reports, audits and reports, regular monthly Team Member meetings, site/corporate meetings including occupational health and safety, Infection control, food committee.
• Performs other related duties as assigned.

Qualifications:

• Must be willing to work the hours necessary to ensure the effective operation of the facility
• Holds and Maintain Valid Food Safe Level 1 and WHIMS Certificates
• Clear Criminal Record Check, including vulnerable sector, through the Ministry of Justice upon hire and every 5 years thereafter.

To Apply - Follow the link to the company website for further information.

Healthcare Safety and Training Support Manager - Burnaby

JOB SUMMARY

Position: Healthcare Safety and Training Support Manager
Company: Sodexo
Job Location: Burnaby, BC, Canada
Full/Part Time: Permanent

Work Performed:

•  Liaises with claims management, transversal functions, and operations regarding claims processes, safety initiatives and incident management.  

• Coordinates lost time discussions summarize actions and follow up on any/all outstanding items to ensure actions are completed timely and follow up are completed.  

• Follows up on the claim life cycle to ensure timely objections and claims status updates.  

• Participates with various cross-functional/cross-departmental teams to remain up to date on programs, policies and projects; researches and recommends best practices acts as a voice for the segment. 

• Co-lead the weekly incident review calls, ensure follow-up, actions are completed, and provide summary to senior leadership.

• Performs data analysis related to investigations, root cause analysis and incident trends.  Develops education initiatives and recommendations to improve results, reduce incidents and address trends. Provide report to management on metrics, success measures and performance.

• Work in tandem with HS&E Manager on reviewing all incident management and reporting programs and processes, provide advice, and guidance to segment management related to programs, identify gaps in program understanding with plans to address, educates managers on programs, creates education programs geared to front line staff related to injury reduction and safe working, continually reviewing and improving upon programs and processes.

• Provide support and guidance to operations related to consistent reinforcement of programs and processes.

Qualifications:

• Degree/Diploma with major in Health and Safety related field

• 5+ years operational health and safety experience including developing processes and training and providing health and safety oversight and/or consultation

• 3 years leadership operating in an influential role, ideally in healthcare operations setting with over 400 beds

• Industrial Health and Safety certification (or equivalent experience).

• Prior experience with health and safety claims management

• Knowledge of provincial Health and Safety regulations across Canada

• Strong leadership skills with proven ability to support and coach a diverse team

• Superior written, verbal and interpersonal communication skills

• Strong organizational and problem-solving skills

• Ability to excel with minimal supervision

• Ability to work flexible hours including days, evenings, weekends and holidays as required as well as to service multiple time zones  as required

To Apply - Follow the link to the company website for further information.

Langara Nutrition Social Media

Hello everyone, 

We are so excited to announce that Langara Nutrition is now officially on Instagram and Facebook!

- Follow Langara Nutrition Instagram: langara.nutrition
- Like Langara Nutrition Facebook: Nutrition at Langara
- Follow Langara Nutrition Club Instagram: langaranutritionclub

• We keep our prospective, current students and alumni informed about events, college news, and job opportunities. We also love to share students' stories, their journeys, recipes, and other information that would be of interest to our students, alumni, and dietitians!

• Tag us in your post and use #langaranutrition to stay connected!

Assistant Food & Beverage Manager - Operations - Vancouver

JOB SUMMARY

Position: Assistant Food & Beverage Manager
Company: Alma Mater Society of UBC Vancouver
Job Location: 6133 University Boulevard, 6133 University Boulevard, Vancouver, British Columbia, Canada Req #68
Type: Full-time

Work Performed:

• Directing the day to day operations for all food & beverage, and purchasing operations ensuring consistently high guest satisfaction and product quality.

• Support student leaders by acting as an operational resource in order to fulfill their election mandates and priorities.

• Ensures strategic plan meets targets established by the society.

• Monitoring and controlling F&B inventories and pricing.

• Support in preparing of annual budgets ensuring ongoing financial success of the departments.

• Leading and supporting all departments in the achievement of their financial and operational targets.

• Actively managing human resources responsibilities including, but not limited to hiring, scheduling, training, briefing, mentoring, developing, evaluating, and disciplining employees (including termination).

• Maintaining and utilizing all computer hard- & software according to AMS guidelines

• Working with the AMS mission statement and values to operate a successful department.

• Ability to work flexible hours (daytime, evenings, weekends and holidays) and on call.

• Other duties as required.

Qualifications:

• Minimum of 1 year experience in a Food & Beverage Management Role overseeing Multiple Outlets.

• Minimum of 10 years’ experience in Food and Beverage Industry. Out of which at least 3 years' as Restaurant Manager.

• Completion of post- secondary education in food & beverage / hospitality preferred.

• Thorough knowledge of F&B cost controlling and budgeting.

• Thorough analytical skills.

• Excellent customer service skills.

• Ability to work well under pressure.

• Ability to multi task.

• Self-starter and self-motivated.

• Minimum Food Safe level 1 certification or higher.

• Serving it Right certification.

• Intermediate computer skills with proficient knowledge of MS Office (Outlook, Word & Excel).

• Language: Required to speak, read and write English, with fluency in other languages being an asset.

• Natural leader.

• Experience working with youth an asset.

• Squirrel or other POS management experience.

To Apply - Follow the link to the company website for further information.

Assistant Food & Beverage Manager - Vancouver

JOB SUMMARY

Position: Assistant Food & Beverage Manager
Company: Rosewood Hotel Georgia
Job Location: Vancouver, British Columbia, Canada
Type: Full time

Work Performed:

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

• Develop new and maintain repeat business through effective guest relations.

• Ensure accurate record keeping including, but not limited to, food and beverage sales by meal period vs. forecast and other data as necessary.

• Constantly monitor and document staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel. Handle disciplinary problems and counsel employees according to hotel progressive discipline standards.

• Ensure that the outlets and banquets operation runs smoothly and effectively in accordance to the operational criteria of the property.

• Ensure that the outlet is profitable in accordance with predetermined operational budgets.

• Support the development of budget, concepts and objectives and manage within those approved plans. Achieve/ exceed goals and budgets.

• Coordinates with the Culinary team for the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.

• Assist in monitoring, analyzing, and controlling of labor and inventory costs.

• Assist in developing and implementing new department operating policies and procedures as required.

• Ensure occupational health and safety standards are maintained for the team. 

• Exercise Serving it Right parameters and maintain complete knowledge and strictly abide by liquor regulations, particularly those prohibiting service to minors, intoxicated persons and impaired driving.

• Check storage areas for proper supplies, organization and cleanliness.  Instruct designated personnel to rectify any cleanliness/organization deficiencies.

• Conducts daily pre-shift meetings with dining room supervision and staff.

• Maintains a consistent focus on cleanliness throughout all areas.

• Participation in rotation of Weekend Manager on Duty.

• Attend Rosewood Daily Review and ensure that departmental daily reviews are conducted for every shift with the department.

• Hire, train and manage, supervise, develop, discipline and counsel all food and beverage team members according to Rosewood policies and procedures.

• Model a professional, helpful and courteous manner when dealing with guests associates to reflect the Rosewood Brand Standards.

• Be a “brand ambassador” at all times and ensure brand integrity and clarity in everyday actions and conducts.

• Other duties as required and assigned.

Qualifications:

• Must have a minimum of two years in similar role, preferably in a luxury hotel environment.

• Management experience in leading, training and developing frontline employees.

• High school diploma. Diploma/degree in Hospitality/Culinary Management preferred with proven record in delivering operating results in high volume banquet operations in four/five star hotels.

• Management experience in unionized environment.

• Professional presentation with a guest service focused.

• Attention to detail with the ability to multi-task and follow up to ensure completion of tasks.

• and satisfactorily communicate with guests and co-workers to their understanding.

• Proficient in MICROS, knowledge of Microsoft Office.

• Licenses & Certifications: Serving it Right, Food Safe.

• Fluency in written and oral communication in English. Additional language will be an asset.

• Must be able to exert physical effort in transporting 75 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods,

• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

To Apply - Follow the link to the company website for further information.

Dining Room Supervisor - Penticton

JOB SUMMARY

Position: Dining Room Supervisor
Company: The Concorde Retirement Community
Job Location: Penticton, British Columbia, Canada
Type: Full-time, Permanent

Work Performed:

• Be responsible for serving, dealing with Resident concerns

• Supervise a team of servers to ensure all standards are being met while working closely with the Dining Services Manager

Qualifications:

• An effective communicator, reliable, problem solver, able to achieve excellent results by working with your team to provide top-notch customer service 

• Excel at passing external audits

• Have patience, empathy and enjoy working with seniors
• If you possess min 2 yrs supervisory & serving experience, Serving it Right and Food Safe please forward your resume

To Apply - Follow the link to the hiring website for further information.

Food Service Supervisor - Mission

JOB SUMMARY

Position: Food Service Supervisor
Company: Mission Memorial Hospital
Job Location: Mission, British Columbia, Canada
Compensation: $23/hour
Type: Casual
Starting date: ASAP

Work Performed:

• Assist the Shift Managers to supervise multiple food service units.

• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.

• Learn from and assist the Shift Manager to resolve labor relation issues, track and produce reports on weekly inventories, sales revenue, labor, and food cost.

• Communicate positively and enthusiastically to the café patrons and address their issues promptly.

• Ensure strict compliance with Compass’s Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations.

• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.

• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Qualifications:

• At least one year of strong operation food industry management experience.

• Diploma in Food & Nutrition Management from an accredited educational institution (or actively enrolled in said program)

• Preference is given to CSNM-eligible candidates, preferably with active CSNM certification

• FoodSafe Level 1 Certification.

• Comprehensive health and safety knowledge and training.

• Knowledge of foodservice catering.

• Strong supervisory skills and the capability to motivate and lead staff.

• Employee relations experience in a unionized environment is an asset.

• Excellent customer service skills.

• Excellent communication skills (written and verbal).

• Knowledge of Microsoft Office.

To Apply - Follow the link to the company website for further information.

Dining Services Coordinator - Victoria

JOB SUMMARY

Position: Dining Services Coordinator
Company: Sunrise Senior Living
Job Location: Victoria, British Columbia, Canada

Work Performed:

• Supervising the dining service team
• Hands-on leader for all the dining service activities
• Preparation of food
• Managing the food inventory and supply budget
• Complying with regulatory and sanitation standards and ensuring accordance with Sunrise menu programs
• Hiring, training, and scheduling

Qualifications:

• Requires at least 2 years experience as a managing chef or cook
• Required: Current Membership with CSNM (Canadian Society of Nutrition Management)
• Sanitation certification and proficiency in nutrition and therapeutic diets
• Previous experience in managing and motivating dining service team members in a high-quality dining environment is required
• Handle multiple priorities
• Possess written and verbal skills for effective communication
• Be competent in organizational, time management skills
• Demonstrate good judgment, problem-solving, and decision-making skills
• Computer skills in Microsoft Office and the ability to learn new applications are also required
• The ability to work weekends and a flexible work schedule

To Apply - Follow the link to the company website for further information.