Catering Manager - West Vancouver

JOB SUMMARY

Position: Catering Manager 
Company: Hollyburn Country Club
Expected start date: 2021-10-01
Job Types: Full-time, Permanent
Salary: $60,000.00-$65,000.00 per year

Work Performed:

Customer Service:

• Ensure that all members and guests receive courteous, prompt, and professional attention to their needs; utilize feedback to improve departmental operations and member satisfaction
• Possess the Club’s three core values: be Powered ON or energized at all times; display a Service First attitude (excellent customer service skills); and able to create FOMO (the fear of missing out) in daily interactions with Club members, guests, and staff
• Display evidence of the following key characteristics required for optimal delivery of customer service to members, guests, and staff: (1) enthusiasm, (2) teamwork, (3) initiative, (4) adaptability, (5) empathy, and (6) accountability
• Go above and beyond to demonstrate awareness and understanding of Hollyburn’s aim to deliver exceptional service to its members
• Communicate and encourage staff to consistently meet and exceed the Club’s service goals
• Ensure that all staff are fully trained and receive performance reviews as required
• Anticipate, react and introduce new programs to meet service needs
• Develop and maintain strong caring relationships with members, guests, staff and management

Finance:

• Responsible for the financial performance of Catering services, including operating and capital budgets
• Responsible for assisting with the development and implementation of marketing and growth strategies to ensure the fiscal health and success of Catering services at the Club
• Complete annual Catering budgets; develop short and long-term financial goals; understand, respond to and meet departmental budget requirements
• Manage sales and operating expenses, and review financial reports
• Monitor industry trends and create new revenue streams for the Catering services through sales and marketing
• Maintain accurate and up to date catering sales forecasting

Operational:

• Assist with planning external and internal marketing and sales promotion activities for Catering services
• Maintain records of Catering services covers and daily business volumes
• Help members and clients arrange banquets, luncheons, meetings, weddings, dances and other social events; obtain pertinent information for guest planning; approve all entertainment
• Work with the Executive Chef to determine selling prices, menus and other details of catered events; oversee the development of contracts
• Create banquet event orders and give to the kitchen in a timely manager as well as advise kitchen of changes to current contracts.
• Suggest and help members and clients plan menus with the Executive Chef and other culinary personnel
• Communicate the necessary information to and coordinate event planning with internal customers (staff members)
• Arrange for printing of menus, decorations, entertainment and other special requests, if required
• Ensure that event billings are accurate and sent to the Client or Department in a timely manner.
• Ensure all billings are posted to the appropriate accounts by month end.
• Maintain current and accurate files for all events
• Coordinate the set up and delivery of Catering & Banquet services
• Track new products and trends in Catering services applicable to the Club
• Perform special projects as assigned

Marketing and Promotion:

• Promote, advertise and market the Club’s social event facilities and capabilities to all members and potential members
• Provide guest tours and offer suggestions in efforts to sell the Club’s facilities for the occasion being planned
• Maintain past and potential client files; schedule calls/visits to assess ongoing needs of prospective clients for Catering & Banquet services
• Implement an ongoing sales campaign to alert members to the Club’s Catering & Banquet services capabilities
• Continually explore and contact potential new sales sources as the Club’s by-laws allow

Services & Events:

• Greet guests and oversee actual service on a routine, as required basis
• Assist with marketing and communication of events and services; tools include quarterly and annual reports, the VIEW, newsletters and the Club’s web site
• Act as the liaison with the Athletic department to develop growth strategies to increase member and guest participation
• Create, implement, and deliver memorable member service experiences
• Create, implement and create a branded experience for Catering and Banquet services at the Club
• Responsible for the operation, service and function as associated with reservations, sales and event bookings in the Catering department
• Ensuring Club Calendar is kept up to date with Catering events

Qualifications:

• Relevant degree or diploma in Hotel and Food Administration or a related field, and/or a combination of education and experience
• 5 years of experience in a Catering & Banquet services position in the private club or hospitality industry
• “Food Safe” certificate preferred
• “Serving it Right” certificate
• Financial management and planning skills
• Proficient in windows-based computer programs
• Ability to prioritize efforts to achieve objectives

To Apply - Follow the link to the hiring website for more details

Dining Room Supervisor - Port Coquitlam

JOB SUMMARY

Position: Dining Room Supervisor

Company: Aramark
Job Location: Port Coquitlam, BC

Type: Full-time, Sunday-Wednesday 11 am - 7:40 pm

Rate: $18.00/hour

Work Performed:

• Delivers strong operational performance by executing against Aramark Healthcare and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal nutrition care and meal service to patients/residents.
• Drives patient satisfaction and maintains client relationships through rounding. Ensures compliance to food safety, sanitation, and overall workplace safety standards.
• Supervises, staffs, trains, conducts applicable rounding, and manages the performance of the department to include the Food Service Supervisors and/or front line staff regarding food presentation and quality of service.
• Supervises, staffs, trains, conducts applicable rounding, and manages the performance of the department.
• Recognizes and adopts activities appropriate to the specific needs of the patient/resident population and demonstrates knowledge of specific issues directly related to the age of the patient population
• Demonstrates accountability for the proper use of patients' protected health information.
• Manages and controls resources and materials to ensure quality, adequacy of supply and cost control within budgetary guidelines.

Qualifications:

• Associate's Degree or diploma/2-year food service. Degree in Dietetics, Nutrition, Food Service Management, Hospitality,
• CSNM Membership
• Requires minimum 3 years of retail/food service operations management experience working in a high-volume hospitality environment (i.e., hospital, long term care home, etc.)
• Requires management and leadership skills and the ability to work with confidential employee, client and Aramark information.
• Working knowledge of HACCP in a large volume facility
• Ability to communicate (listening, verbal and written) effectively with clients, customers of client and support staff.
• Ability to write letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style.
• Strong working knowledge of Microsoft Office applications.

To Apply - Follow the link to the company website for more details

Dining Service Team Lead - Langford

JOB SUMMARY

Position: Dining Service Team Lead

Company: Cherish at Central Park,

Job Location: 917 Avrill Road, Victoria, B.C. V9B 0T2

Rate: $21.00 an hour

Type: Full-time, permanent

Work Performed:

• Responsible and accountable for a variety of tasks, 
• Responsible for our Resident's dining experience with duties ranging from acting as host in the dining room, food service and preparation. 
• Ensuring our clients receive a complete and smooth dining experience through the power of leadership with your team is vital in the success of the role. 
• Experience in scheduling and absent/sick day management is a necessity

Qualifications:

• At least 5 years experience in plated food service in a dining room setting as well as Food Safe and Serving it Right certifications
• A great work ethic, mature, responsible and a passion for working with seniors
• If you are punctual and can demonstrate team leadership through extraordinary professionalism and passion for providing great service you will excel in this environment. 
• The ability to tell a good joke, participate in social events and a musical talent would be beneficial.

To Apply - Follow the link to the hiring website for more details

Food Services Manager - Salmon Arm

JOB SUMMARY

Position: Food Services Manager

Company: Shuswap Recreation Society

Job Location: Salmon Arm, BC

Rate: $20.50 an hour

Type: Full-time, seasonal

Work Performed:

The position is a full-time 10-month seasonal position, which will require the individual to work events, including evenings and weekends.

• Food and Beverage Operations
• Customer Service
• Financial Performance
• Human Resources

Qualifications:

• High School Diploma
• “FOODSAFE” certificate
• “Serving It Right” certificate
• Five (5) years’ experience in a Food and Beverage operation
• Three (3) years’ supervisory experience in a Food and Beverage operation
• Exceptional attention to detail and organizational skills
• Two (2) to five (5) years’ experience utilizing computer software in relation to restaurant operations and reporting

To Apply - Follow the link to the company website or contact careers@salmonarmrecreation.ca for more details

Catering Manager - Victoria

JOB SUMMARY

Position: Catering Manager

Company: McGall Gardens
Job Location: Victoria, BC

Type: Part-time, Permanent (20-30 hours per week)

Salary: $3,700.00 per month

Expected start date: 2021-08-23

Work Performed:

This position is responsible for the overall operation of the catering department. This is a part time/on call position which averages around 25 hours per week. Hourly wage plus 18% gratuity. Sequoia Catering’s main focus is catering Celebrations of Life at McCall Gardens.

Qualifications:

• Experience in catering or food service
• Serving it Right and Food Safe
• Ability to order and purchase supplies
• Organize, manage and train staff
• Flexible for day, evening and weekend work
• Enthusiastic, motivated and passionate applicants only

To Apply - Follow the link to the hiring website for more details

Coordinator of Food Services - Prince George

JOB SUMMARY

Position: Coordinator of Food Services

Company: Northern Health 
Job Location: Prince George, BC

Type: Permanent, Full-time

Work Performed:

The Coordinator, Food Services is a member of the Northern Health Support Services team, and is responsible for supervising and coordinating the day-to-day activities of food service operations at designated sites, and cafeteria and catering where applicable. The Coordinator provides leadership, program planning and quality food services. The incumbent implements policies and procedures, manages human resources, participates in cost control measures and maintains relevant records. The Coordinator also completes special project work as assigned. The incumbent assumes responsibility for the departments in the areas of responsibility in the absence of the Manager.

Qualifications:

Education and Experience

- Bachelor’s degree in Nutrition/Dietetics and three (3) to five (5) years recent experience in a similar role in an
organization or industry of moderate complexity, including management of staff in a large facility.
- A member in good standing with the College of Dietitians of BC and Dietitians of Canada.
Or
- Successful graduation from a two (2) year Canadian Society of Nutrition Management (CSNM) accredited college program in food service and nutrition management plus courses in management and supervision;
- Five (5) to seven (7) years recent, related experience in an acute care or long-term care facility including management of staff.
- Certificate of proficiency in Nutrition and Food Services Management if not included in two year program.
- Eligible for membership in the Canadian Society of Nutrition Management.
Plus
- Minimum of five (5) years’ experience in a management/supervisory position in the retail sector preferred.
- Food Safe Level 1 and 2.
- Recent experience with the implementation, or use of, of a Food Service Nutrition and Food Services Software Program (CBORD) is considered an asset.

- Valid BC Driver’s License.

Knowledge, Skills and Abilities

- Demonstrated ability to work independently and in collaboration/consultation with others.
- Demonstrated ability to communicate effectively both verbally and in writing.
- Demonstrated ability to manage change and create innovative solutions for complex and diverse issues within a
dynamic matrix environment.
- Strong track record in establishing and maintaining effective working relationships with internal and external
stakeholders
- Ability to foster a climate of cooperation amongst and build solid relationships with public agencies, government,
provincial and regional committees, and other partners.
- Leadership skills including demonstrated ability and comfort with decision making, coaching, teaching and the inspiring
and building confidence in others.
- Ability to plan, organize and manage short and long term plans and projects and deliver customer-focused results.
- Ability to intervene effectively to resolve conflict.
- Ability to analyze situations and problem solve under pressure.
- Demonstrated ability to work in a fast paced environment and to organize and prioritize work.
- Ability to operate related equipment.
- Physical ability to perform the duties of the position.
- Ability and willingness to travel between facilities.

To Apply - Follow the link to the company website for more details

Operations Manager, Food Services - Kamloops

 

JOB SUMMARY

Position: Operations Manager, Food Services

Company: Aramark
Job Location: Kamloops, BC

Type: Temporary, Contract (18 months)

Work Performed:

• Ensures compliance to food safety, sanitation, and overall workplace safety standards.
• Interacts with Client Management and maintains effective client and customer relations at all levels of client organization.
• Identifies Aramark service expansion opportunities.
• Provides overall direction and manages performance for all Food Service Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards.
• Directs, staffs, and trains food service department regarding food presentation, quality, cost control, and cash handling.
• Develops operational component forecasts and is able to explain variances. Responsible for component's accounting functions.
• Ensures compliance with all contract obligations.
• Assist with hiring, training, and coaching of employees
• Perform component opening and closing procedures
• Perform and monitor cash handling procedures; prepare cash floats and deposits
• Assist with performing weekly inventory
• Record and analyze financial data on; Customer Accounts, Average Check, Food/Labour Costs
• Ensure adherence to all H&S policies, procedures and required activities (i.e. updated safety boards, inventory on First Aid Kits, proper chemical handling, monthly safety talks etc.)
• Ensure daily temperature logs are kept on fridges and freezers
• Ensure staff adherence to Aramark policies and procedures (ie. Uniform and Meal Plan Policy)
• Motivate and encourage staff and ensure Customer Service Standards are maintained.
• Monitor Equipment repair and maintenance
• Assists staff when needed during peak hours
• Assist with developing and maintaining staff job routines and schedules and covering call offs

Qualifications:

• Requires a minimum of 3+year’s progressive experience managing a multi-unit site operations with $1 - $2 million financial and operational responsibility for the sites / departments.
• Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff.
• Ability to write business letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style.
• Ability to work with mathematical concepts such as probability and statistics.
• P&L accountability and/or contract-managed service experience is desirable.
• Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information.
• Inventory control and cash handling experience required
• Strong communication and interpersonal skills and ability to interact with staff and customers in a mature and professional manner.
• Good computer skills
• Ability to work effectively under pressure and meet deadlines.
• Confident, organized and able to multiple task.
• Good customer service skills
• Knowledgeable of employment standards and health and safety legislations

To Apply - Follow the link to the company website for more details

Food Services Supervisor (Tim Hortons) - Vancouver

    

JOB SUMMARY
Position: Food Services Supervisor (Tim Hortons)
Company: UBC 
Job Location: Vancouver, British Columbia, Canada

Type: 1 Full-time regular position available

Salary: from $3,598 a month

Work Performed:

Positions in this classification oversee the operation of a single food services unit and/or assist in the operation of a complex food services unit(s) supervising food service workers, participating in food service work and handling related administrative duties.

Qualifications:

• High school graduation, completion of Food Service Management course

• FoodSafe level 1 certificate 

• A minimum two years of related experience or an equivalent combination of education and experience.

• Computer experience required

• Must have be comfortable using both Word and Outlook

• Demonstrated ability to work independently, multitask, and meet deadlines

• Effective oral and written communication skills, along with organizational skills are required

• Demonstrated ability to exercise initiative and work with a diverse workforce

• Strong supervisory, interpersonal, customer service, leadership and training skills required

• Ability to work flexible hours, including evenings and weekends

• Must complete and pass specialized Tim Hortons training program

To Apply - Follow the link to the company website for further information. 

Food Services Supervisor (Starbucks) - Vancouver

   

JOB SUMMARY
Position: Food Services Supervisor (Starbucks)
Company: UBC 
Job Location: Vancouver, British Columbia, Canada

Type: 2 Part-time regular positions available

Salary: From $22.14 per hour

Work Performed:

Positions in this classification oversee the operation of a single food services unit and/or assist in the operation of a complex food services unit(s) supervising food service workers, participating in food service work and handling related administrative duties.

Qualifications:

• High school graduation, completion of Food Service Management course
• FoodSafe level 1 certificate 
• A minimum two years of related experience or an equivalent combination of education and experience.

Preferred Qualifications

• Computer experience required
• Must have be comfortable using both Word and Outlook
• Demonstrated ability to work independently, multitask, and meet deadlines
• Effective oral and written communication skills, along with organizational skills are required
• Demonstrated ability to exercise initiative and work with a diverse workforce
• Strong supervisory, interpersonal, customer service, leadership and training skills required
• Ability to work flexible hours, including evenings and weekends
• Must complete and pass specialized Starbucks training program

To Apply - Follow the link to the company website for further information. 

Rotational Manager - Various Locations

     

JOB SUMMARY
Position: Rotational Manager 
Company: Acute Care and Long Term Care sites
Job Location: You will be required to work through various locations from Chilliwack, Abbotsford to Squamish as well as Powell River and Sechelt

Work Performed:

Business & Financial Acumen

• Develop new and emerging business solutions for continuous growth and effective day-to-day operations
• Build and analyze budget/P&L statements
• Achieve financial goals through daily analysis of key KPI’s of business operations and monthly business reviews
• Proactive planning of future business growth plans, including expansion of scope of services

Client Relationships & Contract Management

• Provide local leadership and strategic direction to build client relationships and new business opportunities to enhance profitability
• Develop a business strategy in line with current and emerging client needs
• Build long-term relationships with client that add value and are based on mutual trust and partnership model
• Ensure contract delivery including commercial and legal terms and conditions of the contract and deliver to the SLA(s) and standards required
• Carry out regular contract performance revisions and internal compliance audits and checks to support the delivery of Goal Zero for the account and Sodexo compliance

People

• Lead by example; inspire your employees to follow your own actions
• Strong employee relations through the ability to manage diverse teams
• If applicable: Ability to build positive union relationships
• Active participant in full HR life cycle (recruitment, onboarding, training, performance, rewarding, career development, etc.)
• Organization, planning and monitoring of employee daily activities

Culture & Compliance

• Ensure that the site is always compliant at all times for services delivered within scope, and ensure the rigorous means of recording these elements are maintained and regularly reviewed
• Foster a strong health and safety culture, for our employees and our clients and customers
• Encourage diversity and inclusion
• Advocate for corporate social responsibility
• Drive creative innovation
• Desire for continuous improvement and growth in compliance with operating standards
• Embody Sodexo’s core values: Service Spirit, Spirit of Progress and Team Spirit

Qualification:

• 2-3 years of Assistant General Manager/Hospitality management experience in a multi-service operation
• Strong financial and food cost experience
• Educational background in Hospitality Management or Business Administration
• CSNM Certification
• Proven leadership and line management skills and the ability to build, lead and motivate a team
• Able to work on own initiative, make effective decisions and as also work as part of a team
• A good level of operational and support experience; safety first mindset
• Experience of managing a budget and interpreting financial and commercial information
• Good standards of literacy and numeracy with sound financial acumen
• Strong organizational skills and ability to react to suit operational support requirements, must be able to organize time effectively and prioritize tasks to cope with fluctuating workloads.
• Excellent stakeholder management skills
• Competent IT skills including MS office
• Experience in unionized environments

To Apply - Contact Michele Matheson at Michele.matheson@sodexo.com or 604-345-4391