Housing Support Team Lead - Victoria, BC

JOB SUMMARY

Position: Housing Support Team Lead
Company: Beacon Community Services
Job Location: Victoria, BC
Type: Full-time
Job Salary: $30.85 - $32.73 an hour

WORK PERFORMED

Providing senior-level support to the team including the resolution of difficult/complex relational issues

Debriefing of critical incidents with staff and youth

Support all daily operations of Meares St. Supportive Housing.

Create and maintain professional relationships with the participants, community, and all stakeholders.

Be familiar with, build and maintain positive relationships with appropriate community resources.

Be a first response to crisis intervention as required

Inform the management team and Program Coordinator regarding the development of programming appropriate for youth, and support programming when needed

Provide information needed for management to complete necessary statistics and reporting

Give appropriate mentorship and guidance to Housing Support Staff throughout shift

Encourage team building and positive dynamics within shift groups and overall staff team

Assign shift tasks and ensure that all tasks are completed by the appropriate staff in a timely manner

Direct staff support for participants and motivate staff to provide appropriate and trauma informed care

Support student practicums

Support management with issues like breaches of the program agreement, including follow up

Be aware of critical incident report procedures and follow all health and safety policies and procedures

Role model exemplary staff relational behaviour, communication and professional boundaries

Perform other relevant job duties as assigned

QUALIFICATIONS

Minimum one (1) year supervisory experience, with a preference for working with vulnerable populations

Minimum of three (3) years recent experience working with vulnerable populations

A degree or diploma in a related field, or a combination of experience, education and lived experience

Strong knowledge of harm reduction, client centered theory and practice

Demonstrated knowledge of the impacts of addiction, mental health, homelessness and poverty

Knowledge of psychosocial rehabilitation model

To Apply - Follow the link to the company website for further information. 

Home Support Coordinator - Kaslo, BC

JOB SUMMARY

Position: Home Support Coordinator

Company: Nelson CARES Society
Job Location: Kaslo, BC

Job type: Part-time

WORK PERFORMED

• Recruit, train and supervise Home Support Workers.
• Conduct initial client assessment and act as client liaison.
• Seek new clients through marketing, presentations, and outreach.
• Maintain systems for administering Home Support services: scheduling, billing, record keeping.
• Develop collaborative relationships with community and health services organizations.
• Develop and add content for the Kootenay Seniors website Home Support Program page, as well as updating the website resource directory with new or changing program information.
• Organize and coordinate project events as required, including staffing the Kootenay Seniors vendor table for the annual Kootenay Seniors Fair.
• Collect project statistics and client data as required, including developing and administering client surveys, and assist the Program Manager with analysis, evaluation, and reporting.
• Assist the Program Manager with development of grant proposals and funder reports.
• Assist the Program Team with shared responsibilities such as Volunteer Driver Program in Kaslo.
• Perform other related duties as assigned by the Manager.

QUALIFICATIONS

• Undergraduate degree in social work, nursing, communications, or a related field plus a minimum of five years related experience.
• Extensive/related experience may be accepted in lieu of degree.

 To Apply - Follow the link to the hiring company for further details. 

Director of Hospitality and Support Services - Penticton, BC

JOB SUMMARY

Position: Director of Hospitality and Support Services

Company: Compass Group
Job Location: Penticton, BC

Job type: Full-time

WORK PERFORMED

• Manage multiple client relations.
• Ensure resident and customer satisfaction.
• Ensure compliance with strict quality assurance, health, safety and environmental programs.
• Ensure the nutritional requirements of the residents are met through menu planning, the development of standardized recipes, and production sheets.
• Monitor and evaluate meal preparation and service to ensure established standards are maintained for both quality and quantity of all meals.
• Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery.
• Hire, orientate, supervise and delegate tasks and evaluate the performance of the food service, maintenance and housekeeping staff.
• Maintain appropriate budgetary and cost controls and provide operational reports to the Regional Director of Operations/District Manager as required.
• Implement and control a Food Safety Plan that incorporates all Quality Assurance measures including but not exclusive to HACCP, WHMIS, and all WSIB/WCB regulations; plus comply with the Company Audit procedures and schedule.
• Maintain inventory control and complete all financial reporting according to the Compass Group fiscal schedule.
• Knowledge of proper cleaning and sanitation procedures for a large scale setting.

QUALIFICATIONS

• Post-secondary education with at least 7 years of progressive foodservice management experience in a licensed full-service environment.
• Experience overseeing multi-sites, housekeeping and maintenance services is a definite asset.
• Demonstrated excellence in leading a first class customer-centric hospitality environment.
• Great knowledge of local provincial food premises regulations and applicable health and safety legislation.
• Strong leadership skills and proven ability to supervise and secure the co-operation and engagement of the managed employees.
• Experience in large quantity food preparation, financial planning and food purchasing.
• Demonstrated creative flair for menu planning, preparation and presentation.
• Excellent verbal and written communication and interpersonal skills.
• Proficiency with MS Word, Excel and Outlook.
• Able to work and communicate effectively with the residents and guests.
• Effective team player who works collaboratively with others.
• Canadian Society of Nutrition Management membership is an asset.

 To Apply - Follow the link to the hiring company for further details. 

Manager of Support Services - Ladysmith, BC

JOB SUMMARY

Position: Manager of Support Services (Healthcare)

Company: Compass Group
Job Location: Oyster Harbour Seniors Community, Ladysmith, BC

Job type: Full-time

Job salary: $70,000 a year

WORK PERFORMED

• Human Resource and Labour Relations management including complete administrative and personnel files, hiring, training and discipline
• Managing the day to day operation to ensure all contractual service levels are met.
• Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner.
• Maintain appropriate budgetary and cost controls including inventory controls
• Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families.
• Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
• Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks is required.
• Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place.

QUALIFICATIONS

• Minimum two years previous Food Services Management experience or equivalent supervisory role in a long term healthcare setting
• Membership in the Canadian Society of Nutrition Management (CSNM)
• Excellent verbal and written English language communication skills.
• Proficient with MS Office Applications, Word, Excel and Power Point

 To Apply - Send your Resume directly to Matt Bateman at: matt.bateman@compass-canada.com 

Manager, site and clinical services - Raymond, AB

JOB SUMMARY

Position: Manager, site and clinical services
Company: The Good Samaritan Society
Job Location: Raymond, AB
Job type: Full-time

WORK PERFORMED:

• Reporting to the Director, Clinical Services, the Manager, Site and Clinical Services – Multi-Site provides leadership and operational oversight for a range of living options including assisted/supportive living, dementia care, private pay and life lease for two or more supportive living/assisted living (SL/AL) care homes.
• The Manager, Site and Clinical Services works with other organizational leaders and resident/families to ensure that care and services are aligned with organizational mission, vision and values, goals, and objectives and that effective and efficient clinical care and services are being provided.
• The Manager, Site and Clinical Services assumes a leadership role empowering teams to build and maintain a safety culture that pursues leading practices, quality improvement and learning and development initiatives throughout our care homes and programs.
• Additionally, the Manager, Site and Clinical Services is a key representative of Good Samaritan promoting a positive image of the organization collaborative relationships with internal and external stakeholders of the organization

QUALIFICATIONS:

• Registered Nurse or a diploma in a health related field required
• Undergraduate degree in nursing (BScN) preferred
• Gerontology or healthcare administrator certificate preferred
• Current CPR certification
• In care homes/programs where the Manager, Site and Clinical Services is a standalone position without a Clinical Services Lead, a regulated nurse designation is required with valid registration with the respective provincial licensing body
• Minimum of three (3) years proven management experience in a health care environment
• Minimum of five (5) years health related experience, preferably in seniors’ care, including dementia/geriatrics
• Experience managing people within in a unionized environment
• Experience managing a budget

To Apply - Follow the link to the hiring company for further information.

Program Manager, Food Protection, Environmental Health Services - Vancouver, BC

JOB SUMMARY

Position: Program Manager, Food Protection, Environmental Health Services

Company: PHSA

Job Location: Vancouver, BC

Job type: Full-time

Salary job: $102,938–$147,974 a year

WORK PERFORMED

• Provides leadership and manages the development, implementation, and evaluation of programs and services in support of strategic BCCDC priorities and Ministry mandates.
• Manages a diversity of programs/services/related projects of varying scope including Provincial Dairy Inspections and food related outbreak response and investigations in a complex and changing multidisciplinary environment, and with a diversity of partners and stakeholders.
• Maintains responsibility for ensuring that programs, services and related projects are completed in adherence to project protocols/ charters/ agreements, timelines, applicable institutional and ethical policies and procedures, and applicable legislation.
• Collaborates with EHS leadership, other members of the team, BCCDC service lines and with support from Project Managers and other staff as applicable, for the development, implementation, and evaluation of food safety programs and services. Collaborates to conduct research in support of BCCDC’s provincial mandate.
• Manages the identification, collection and analysis of relevant information/ evidence relating to current programs, services and related projects, and synthesizes findings in order to effectively integrate these into the development, implementation, analysis, dissemination of findings, and policy/practice implications of strategic programs and initiatives.

QUALIFICATIONS

• A level of education, training and experience equivalent to a Master’s Degree in Food Safety, Environmental Health or related field
• Minimum of (7) years recent and related experience in food or environmental health program management or an equivalent combination of education , experience and training, including two (2) years at a leadership level.

 To Apply - Follow the link to the hiring company for further information.

Support Services/Food and Beverage Manager - Summerland, BC

JOB SUMMARY

Position: Support Services/Food and Beverage Manager
Company: Summerland Seniors Village - Retirement Concepts
Job Location: Summerland, BC
Job type: Full-time, Permanent

Job salary: $60,000 - $70,000 a year

WORK PERFORMED

• Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
• Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the WCSHM/organizational culture and purpose,
• Model the values and leadership behaviours of WCSHM/organization and inspire other to do the same.
• Participates in the development of and ensures compliance with Corporate and site specific standard operating policies, procedures and other operational foundations required in the provision of Food Services, housekeeping and laundry services.
• Participates in the management of assigned budgets.
• Participates in the development of operational plans and goals for each department consistent with the facility / organization’s mission and strategic plan.
• Gathers and tracks performance indicators and other surveys accurately; analyze and report to the management team as required.
• Develops action plans in consultation with General Manager, Corporate Hospitality Support Services Manager and other corporate resources.
• Performs and /or delegates ordering, receiving and related procurement tasks ensuring compliant application of procedures and policies.
• Establishes and maintains inventory supply levels utilizing methods that minimize spoilage, loss and waste.
• Hires, disciplines, recommends and / or participates in the termination of staff according to established HR policies and procedures.
• Coordinates Support Services orientation for new employees utilizing established programs and checklists
• Coordinates Food Services, HSPK and LNDY related in-services and annual educational opportunities for staff.
• Evaluates staff work performance & recommends strategies for improvements as necessary.
• Plans and delivers seasonal menus that are compliant with all related regulations, fit the residents nutritional and therapeutic needs, and meets the facility and resident’s expectations.
• Develops and / or adjusts standardized recipes to ensure consistent high quality production outcomes including quality, nutritional & texture requirements, quantity, portion sizes, and resident satisfaction.
• Plans, directs and supervises the preparation and service of high quality food utilizing standardized operating procedures, industry standards, and related internal and external policies.
• Coordinates regular department meetings and participates in facility based meetings such as site leadership, OH & S, and others as required.
• Works with other facility departments in the planning & delivery of special events / meals and programs as required.
• Plans, directs and implements contingency plans in response to emergencies and / or challenges to or interruptions in services.
• Understands and participates in quality improvement.
• Participates in patient/ resident safety at community level.
• Required to work positively and collaboratively with all team members and supervisors.
• Perform all other duties as required.

QUALIFICATIONS

• Graduation from a recognized program in Nutrition and Food Services Management
• Member in good standing or eligibility for membership in the Canadian Society of Nutrition Management and/or Registered Dietician mandatory
• Food Safe Level 1 mandatory; Level 2 an asset
• A minimum of two years Support Services (Food Services / HSPK & LNDY) supervisory experience in a geriatric residential setting including direct experience managing staff.
• Experience managing unionized staff an asset.
• Current Serving It Right Certification mandatory.
• All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

 To Apply - Follow the link to the hiring company for further information. 

Food Service Supervisor - Various locations, BC

JOB SUMMARY

Position: Food Service Supervisor
Company: Fraser Health
Job Location: Various locations in BC
Job type: Casual
Job salary: $31.85 an hour

WORK PERFORMED

• Supervises designated staff by scheduling and coordinating work assignments, evaluating employee performance and determining related training and orientation requirements; performs staffing functions such as preparing of master personnel schedule and vacation schedule; maintains employee absenteeism records, prepares an updates work schedules, employee time sheets department communication book and accident reports; maintains related records and conducts monthly meetings.
• Evaluates meals being served on the tray line to ensure established standards of quality and quantity are maintained; oversees the preparation, portioning and/or serving of meals; performs cooking and/or food service worker duties as required.
• Ensures compliance in maintained with regards to policies and procedures of the department, Fraser Health and applicable union and legislative requirements.
• Ensures, maintains and improves safety practices and procedures, sanitation and dress code are followed.
• Ensures equipment is in working order and makes recommendations for improvements on equipment and facility.
• Performs purchasing functions and inventory count of food and other supplies required in the department; orders and received supplies following established procedures.
• Liaises with dietitians and nursing units and performs visitations to patients and residents with food allergies, house diets, cardiac, diabetic and hyperemesis diets or as assigned by a dietitian to ensure appropriate nutritional support to patients and residents is provided.
• Performs menu processing functions and reviews menus to ensure diet requirements are met and are correct.
• Performs other related duties as assigned.

QUALIFICATIONS

• Graduation from a recognized two year program in Food Service Supervision plus one (1) year's recent related experience, or an equivalent combination of education, training and experience
• Current Food Safe Level II certification.

To Apply - Follow the link to the company website for further information.  

Director of Support Services - Port Alberni, BC

JOB SUMMARY

Position: Director of Support Services
Company: Alberni-Clayoquot Continuing Care Society
Job Location: Port Alberni, Nanaimo, BC
Job type: Full-time, Permanent
Job salary: $85,000 - $120,000 a year

WORK PERFORMED

• The Director of Support Services has the overall responsibility for the day-to-day management and operation of the Department of Support Services for Fir Park Village and Echo Village, including Food Services, Laundry, Housekeeping and Maintenance. 
• This includes the planning, organizing, directing and controlling of the administrative and educational activities of the Department. 
• The Director is responsible for the development of departmental policies and procedures, personnel supervision and support, resource management and monitors, evaluates and coordinates these services with other facility programs and services and outside agencies. 
• The Director is responsible for development and implementation of purchasing and inventory control systems for the facilities.

QUALIFICATIONS

• Registered Dietician or Certification on Canadian Society of Nutrition Management (Required).
• In addition a Master's Degree in Health Science would be preferable.
• A minimum of five years experience as a Director of Support Services, Director of Food Services, or a similar position in residential care.
• Must have demonstrated competence in directing environmental support services and food and nutrition programs for residents.

To Apply - Follow the link to the hiring company for further information.  

Support Services Manager - Chilliwack, BC

CONFIDENTIAL COMPANY

JOB SUMMARY

Position: Support Services Manager
Company: Confidential
Job Location: Chilliwack, BC

Job type: Full-time

Job salary range: $65,000 - $75,000 a year

WORK PERFORMED

• Develop, execute, and evaluate departmental goals, policies, and procedures to maintain high-quality standards.
• Implement systems for seamless facility operations during regular and emergency situations.
• Ensure compliance with licensing and industry standards for providing nutritious meals to residents.
• Foster communication and relationships with management, professional organizations, suppliers, and the community.
• Supervise, hire, schedule, and evaluate staff in Food Service, Laundry, and Housekeeping departments.
• Investigate and address complaints related to housekeeping, laundry, and dietary services.
• Conduct orientation and in-service training for staff, establishing and maintaining work standards.

QUALIFICATIONS

• You are a Certified member of the Canadian Society of Nutrition Management (CSNM).
• You have a minimum three years of experience in the food service industry.
• You have experience in managing staff, preferably in a complex care or assisted living setting.
• You have excellent communication skills.

 To Apply - Follow the link to the hiring company for further information.