Dietary Technician/Supervisor - Vancouver, BC

JOB SUMMARY

Position: Dietary Technician/Supervisor, Patient Food Services

Company: PHSA

Job Location: Vancouver, BC

Job type: Part-time, Temporary

Salary job: $31.85 an hour

Requisition # 150354E

WORK PERFORMED

• Supervises assigned staff by coordinating work assignments, maintaining staff records, evaluating employee performance, maintaining department standards and procedures, determining related training and orientation requirements, and/or organizing and conducting staff meetings. Reports significant concerns regarding employee performance to the Manager or designate. Oversees and updates standards, duty lists and procedures as assigned.
• Reviews, processes and updates the food services computer systems, including food intake reports, and food processor programs and communicates updates and changes to relevant staff.
• Visits patient and/or resident units routinely regarding diet and food preferences and acceptance, to resolve concerns or issues and/or provide routine diet instruction as delegated by dietitians, researching new food items as required. Generates therapeutic patient’s menu calculation reports and recipe calculation report for Dietitians as required.
• Ensures food handling and preparation is conducted in accordance with established practices and procedures and legislated standards, e.g. food safety plan, Hazard Analysis and Critical Control Points (HACCP) guidelines, food texturing guidelines; and ensures that food and supplies are handled, stored and maintained safely and efficiently, including maintenance of equipment operating and cleaning standards, audit documents, food rotations and leftovers to minimize risk, spoilage and waste.
• Estimates requirements for food and related supplies. Coordinates and implements the ordering and receiving of supplies, including resolving discrepancies with suppliers. Meets with supplier representatives to discuss quality and delivery issues and/or concerns, and to review new products.
• Arranges for the periodic maintenance and repair of equipment. Completes work orders for routine repairs and servicing, and makes recommendations for purchase/replacement or major repairs.
• Communicates and interprets regulations and standards to staff to ensure compliance with Worksafe BC, including maintaining records of current Material Safety Data sheets and compliance with Workplace Hazardous Material Information System and all related training documentation.
• Cooperates and collaborates with the Occupational Health & Safety Committee by performing regular workplace inspections, investigating injuries and completing related documentation. Participates in return to work, fire prevention and disaster plans as required by the employer.
• Participates in Quality Improvement by conducting audits and satisfaction surveys, completing appropriate reports, providing feedback, identifying and following up on action plan/risk factors, and making recommendations for improvements to the menu or managing of the department to the Manager or designate.
• Performs a variety of food services administrative duties, including compiling statistics, creating spreadsheets, preparing documents and reports, maintaining records and files. Participates and contributes at various meetings as required by the employer
• Performs other related duties as required

QUALIFICATIONS

• Graduation from a recognized two-year program in Food Service Supervision plus one year's recent, related experience or an equivalent combination of education, training and experience. 
• Certificate in Food Safe Level 1.

 To Apply - Follow the link to the hiring company for further information.

Manager, Support Services, Food Operations - Surrey, BC

JOB SUMMARY

Position: Manager, Support Services, Food Operations
Company: Fraser Health
Job Location: Surrey Memorial Hospital, Surrey, BC
Job type: Full-time
Job salary: $44.14 - $63.45 an hour

WORK PERFORMED

• Plans, develops, implements and evaluates short and long range goals and objectives and operational opportunities in support of the identified strategic directions of the department and organization as a whole including new builds and redevelopment of site/facilities with a patient/resident focused approach.
• Responsible for overseeing the sites operational and capital budgets, understanding and achieving the financial objectives, monitoring and regularly reporting on performance and recommending and implementing remedial strategies.
• Actively pursues improved quality of services by planning, implementing and verifying improvements in key processes. Identifies areas of improvement, provides technical advice and coordinates problem resolution.
• Manages service provider and in-house service performance utilizing Key Performance Indicators and other information, identifies variances and implements corrective action. Prepares and works with BISS leadership in preparation and validation of scope changes following established guidelines and processes.
• Participates in the regional planning process for the portfolio, consults and negotiates with internal user departments and external stakeholders as required to facilitate consensus, and to ensure a fully integrated, high quality, and cost effective service is provided.
• Working with the Regional Director/Regional Manager, Food Operations, and the Food Services Leadership Team, implements initiatives to enhance food service standardization, quality, productivity and innovative service delivery.
• Partners with the Manager, Dietitian Services to foster a cohesive relationship with clinical services to ensure department and clinical operations priorities are effectively managed within a patient/resident centred model of care.
• Works with/liaises colleagues of the BISS teams to expand and promote initiatives throughout Lower Mainland organizations.
• Develops and maintains a general knowledge of pertinent service provider contracts, particularly of service performance requirements.
• Provides leadership and support to all members of the team and motivates them towards the attainment of the departmental goals; recommends changes to organizational structures to reflect evolving needs and is responsible to ensure and support an on-going system for measuring performance.
• Promotes and facilitates excellence in communication in keeping with customer service philosophy and good business practices.
• Responds to and resolves service related problems within the portfolio and seeks guidance from Subject Matter Expert colleagues as needed for other non-food services and retail services.
• Initiatives being lead will comply with BISS project management processes with an emphasis on timely completion to the schedule commitment.
• Responsible for the application of various collective agreements at their site/facilities; facilitates problem solving and decision making pertaining to various labour relations workplace issues; and works collaboratively with Human Resources staff accessing their advice and support as appropriate.
• Participates on various committees, teams and task groups; as requested representing the Lower Mainland committees at the local, regional and/or provincial level.
• Ensures that the Regional Director and other executive management as appropriate are informed of and aware of significant events and/or activities at other sites/facilities.
• Supports the Manager, Dietitian Services in providing direction to students; as appropriate, collaborates with UBC Dietetic Program Coordinators and Dietitian Services (Food Operations) to develop and modify the food service/administration program to support the 5th Year Dietetic Student Program.
• Performs other related duties as assigned.

QUALIFICATIONS

• Baccalaureate in Food Services Nutrition Management from an accredited university and/or current registration with the College of Dietitians of British Columbia or Canadian Society of Nutrition Management (CSNM), supplemented by a minimum five (5) years' recent, related working experience in a food operations management role in a health facility or an equivalent combination of education, training and experience.

To Apply - Follow the link to the hiring company for further information.  

Manager Environmental Services - Edmonton, AB

JOB SUMMARY

Position: Manager Environmental Services

Company: Alberta Health Services
Job Location: Royal Alexandra Hospital, Edmonton, AB
Job type: Full-time

Job salary range: $40.82 - $69.95 per hour

Reference: ALB00379881

Posting end date: 24-AUG-2023

WORK PERFORMED

• Management and supervision of a team of 252 FTE and 471 staff (both leadership and unionized positions). 
• Responsible for coaching, development, performance management, and goal setting to ensure that services are delivered in a consistent and effective manner. 
• Act as the key liaison for inquiries from various departments within the site ensuring that internal customer needs are understood and are being met. 
• Management and delegation of various site personnel and resources in support of Provincial, Zone & Area initiatives. 
• Accountable for making key decisions related to Environmental Services priorities and operating budget. 
• This requires a strong ability to manage budgets, staff resources and ensure that optimum staffing levels are appropriate based on service level requirements.
• Develops and maintains quality working relationships with staff, area stakeholders and peers through various communication methods. 
• This involves a proactive approach to understanding key stakeholder requirements.
• Implementation of site strategic plans and productivity enhancements utilizing lean transformational tools and concepts Participate in conjunction with the Director on operational planning, leadership development and service delivery areas under Environmental Services Operations.

QUALIFICATIONS

• Completion of post-secondary education is required, preferably in the areas of Business Commerce or Operations Management. 5+ years of management/leadership experience is required combined with a background in operations from an organization of significant size, complexity and diversity. 
• Demonstrated experience in people leadership involving coaching and staff development.

To Apply - Follow the link to the company website for further information.

Assistant Director, Service Operations - Vancouver, BC

                                                                              

JOB SUMMARY

Position: Assistant Director, Service Operations
Company: Sodexo Canada
Job Location: Vancouver, BC

Job type: Full-time

WORK PERFORMED

• Make proactive suggestions for improvement, recommend, and develop programs to positively impact customer satisfaction and operational excellence for all areas of operation.
• Monitor the department's on-going performance through analysis of customer satisfaction and financials; Identify growth opportunities to achieve operational excellence.
• Maintain positive, on-going communication with Director of F&B and fellow department managers; promptly correct guest service issues and/or feedback or issues regarding inventory, equipment, or facilities in a timely fashion. Support Director of F&B in planning and executing all operations activities against forecasted daily business volume.
• Communicate and promote Sodexo Live!'s culture and values; Provide hands-on leadership and direction to department staff; Serve as a leadership role model and create an exceptional employment experience for Sodexo Live!'s staff.
• Focus on employee experiences, fostering teamwork, building strong team relationships, and sharing information to build awareness and team engagement.
• Contribute to the goal of making Sodexo Live! #1 in Event Hospitality and the #1 Employer of Choice by creating an environment where exceptional service and quality, well-executed dining experiences are delivered to each guest, supporting Sodexo Live!'s goal of 100% customer satisfaction.

QUALIFICATIONS

• Bachelor's degree or Diploma level education combined with relevant work experience to support on-the-job effectiveness.
• Minimum 5 years of Food and Beverage operations leadership experience, in a complex food service environment.
• Demonstrated financial acumen with strong background in P&L management; previous experience in developing operating budgets and established history of meeting or exceeding established financial objectives.
• Positive and professional attitude, with the ability to model our high standard of guest service in a fast-paced environment.
• Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish assigned tasks.
• Significant expertise in training and developing employees to a high standard of service and guest awareness.
• Proven ability to handle guest concerns and resolve on-floor operational concerns.
• Excellent verbal and written communication skills, as well as advanced interpersonal skills to work within a team environment concepts and to coach and motivate all levels of employees and management.
• Computer proficiency specifically in all Microsoft Suite software (Outlook, Word, Excel); EBMS experience an asset.
• Serving It Right Certification and Food Safe Certification required prior to commencing.

To Apply - Follow the link to the hiring company for further information.

Food Service Supervisor / Diet Technician - Chilliwack, BC

JOB SUMMARY

Position: Food Service Supervisor / Diet Technician
Company: Fraser Health
Job Location: Chilliwack General Hospital, Chilliwack, BC
Job type: Part-time
Job salary: $31.85 an hour

WORK PERFORMED

• Supervises designated staff by scheduling and coordinating tasks, checking work assignments and ensuring adherence to department standards and procedures. Orients and trains new staff as required.
• Evaluates and checks meals in food service tray line to ensure adherence to established standards of food quality and quantity. Oversees the preparation, portioning and serving of meals including the loading and distribution of meals to designated areas.
• Plans and develops daily menus according to the nutritional and therapeutic dietary needs of patients/residents. Visits patients/residents to obtain diet/food related information. Updates menus as required and orders necessary supplies.
• Plans, receives and checks food and supplies for the department. Assists in inventory control and resolves invoice discrepancies with suppliers. Processes purchasing invoices and places orders as needed.
• Oversees storage of food and food-related items. Receives and directs storage of supplies as necessary. Establishes and ensures maintenance of food rotations in storage areas such as refrigerators and freezers to minimize spoilage and waste. Ensures adherence to relevant regulations within all areas of the department.
• Participates in the departmental Quality Assurance Program through activities such as tray audits, sanitation and safety audits, temperature records and plate waste audits. Discusses audit results with Manager, and assigns duties pursuant to findings as directed.
• Maintains related records according to departmental guidelines. Monitors expenditures for assigned area. Provides input and makes recommendations regarding budget for assigned area.
• Completes payroll records, maintains and updates records such as staffing records/schedules, staff attendance records, vacation schedules, seniority reports and vacation entitlement reports.
• Calls in relief staff according to departmental guidelines and collective agreement provisions. Accepts calls from staff regarding illness or absences from work. Receives and process vacation and leave requests, and forwards to the Manager, or designate, for approval.
• Oversees and updated standards and procedures for assigned area. Ensures adherence to relevant practices, standards and procedures.
• Records all routine maintenance requirements. Arranges for emergent maintenance requirements based on established procedures.
• Supervises cafeteria operations and responds to customer inquiries. Operates cash register as required. Counts cash and prepares cashier report for deposit.
• Organizes and sets up various catering and special meal functions as required.
• Performs cooking and/or food service duties as required.
• Performs other related duties as assigned.

QUALIFICATIONS

• Graduation from a recognized two-year program as a Food Service Supervision, plus one year of recent related experience or an equivalent combination of education, training and experience. 
• Current Food Safe Level I and II certificate or equivalent.

To Apply - Follow the link to the hiring company for further information.  

Food Service Team Leader Assistant - Calgary, AB

JOB SUMMARY

Position: Food Service Team Leader Assistant
Company: Intercare Corporate Group
Job Location: Calgary, AB

Job type: Full-time

WORK PERFORMED

• Reporting to the Food Services Team Leader (FSTL), the Food Services Team Leader Assistant is responsible for assisting and supporting the FSTL with the day-to-day operations, supervision and management of the Food Services Department.
• implementing therapeutic interventions to address nutritional needs of facility residents;
• implementation of quality dietetic services for facility residents;
• ensuring the provision of food services that are of the highest possible quality and demonstrate value to Intercare and all our customers.
• With the FSTL, the incumbent will provide leadership and hands-on assistance to ensure all aspects of food services are planned, organized, delivered, and evaluated in accordance with Intercare's mission, vision, values and strategic plan. 
• The incumbent works in close partnership with the facility’s Dietitian and other managers and staff to assist in maximizing the performance of individuals, teams and the organization as a whole in providing the best possible customer service to our residents, families, guests and staff.

QUALIFICATIONS

• Brings a caring, compassionate and empathetic approach while having an ability to lead a team in providing a unique and meaningful dining experience for residents each and every meal.
• Successful completion of a recognized Food and Nutrition Management program and/or a Hospitality Management program or equivalent.
• Completion of a recognized Food Safe course.
• A minimum of two - five years management experience, preferable within a long term care environment, and inclusive of Food Services Management.
• Previous experience in institutional/commercial cooking an asset

To Apply - Follow the link to the hiring company for further information.

Support Service Supervisor - Vancouver, BC

JOB SUMMARY

Position: Support Service Supervisor

Company: Providence Health Care
Job Location: Vancouver, BC
Job type: Casual

Job salary: $31.85/hr

WORK PERFORMED

• Supervises designated staff by preparing schedules, scheduling and coordinating work assignments, and evaluation employee performance and determining related training and orientation requirements.
• Visits patients and/or family members during assigned meal rounds to obtain and exchange diet-related information to ensure that the food is consistent with assigned nutritional plan and to ensure food service quality and preferences and any other dietary needs are met; charts food intake, and forwards this information to the Registered Dietitian or designate. Acts as a liaison between Clinical Nutrition and Food Services.
• Conducts nutritional screenings for malnutrition risk using standardized forms and provides information to Registered Dietitian for further evaluation.
• Reviews the patient information as required and liaises with other staff to obtain necessary information. Enters and processes information using nutrition computer system.
• Sets up nourishments and marks menus as per standard diet writing guidelines. Prepares and oversees the inventory of specialty formula.
• Conducts computerized nutritional analysis of menus, recipes and food records.
• Maintains manuals and statistical information for the department. Participates in the department's Quality Assurance Program including participation in audits and inspections and provides input into patient/resident menu revisions.
• Oversees trayline and checks trays for accuracy; oversees the preparation, portioning and/or serving of meals; performs cooking and/or Food Service Worker duties as required.
• Evaluates meals being served to ensure established standards of quality and quantity are maintained.
• Oversees and updates standards and procedures for assigned area.
• Carries out and participates in staff meetings.
• Ensures food, physical safety and sanitation practices and procedures are adhered to and that staff work in compliance with established safe work practices and procedures. Conducts regular sanitation inspections and initiates corrective action as required.
• Ensures equipment is operating and safe; notifies Manager/Coordinator of equipment requiring servicing.
• In consultation with the Manager/Coordinator, plans menus and develops recipes according to nutritional and therapeutic diet needs of the facility.
• Estimates food requirements, orders and receives supplies, and resolves discrepancies with suppliers. Maintains accurate and timely inventories and provides daily reports related to cost control.
• Assists with planning and executing special assignments/projects and any required follow up.
• Monitors expenditures for assigned area; makes recommendations regarding budget for assigned area.
• Oversees the storage of food and related items; establishes and ensures maintenance of food rotations in order to minimize spoilage and waste.
• Maintains records of staff such as names, addresses, phone numbers, availability of work and suitable work areas; calls in relief staff according to pre-determined guidelines; and processes requests such as vacation and leaves of absence by preparing appropriate documents and communicates decisions to employees as assigned. Completes timekeeping records and submits to payroll as assigned
• Performs other related duties as assigned.
  

QUALIFICATIONS

• Graduation from a recognized two-year program in Food Service Supervision plus one year’s recent, related experience or an equivalent combination of education, training, and experience. 
• Food Safe Certificate 1.

 To Apply - Follow the link to the company website for further information 

Food Services Manager - Vancouver, BC

JOB SUMMARY

Position: Food Services Manager

Company: PHS Community Services Society
Job Location: Vancouver, BC

Job type: Full-time

Job salary: $84,000 - $90,000 a year

WORK PERFORMED

• Responsible for hiring, communicating job expectations, training, mentoring, coaching and developing staff. Provides work direction and conducts regular employee evaluations.
• Strong knowledge of and compliance with the collective agreements, OH&S, and PHS employee policies and procedures.
• Investigates work conduct and staff performance issues. Facilitates remedial action or progressive disciplinary action, up to and including termination.
• Participates in grievance processes and other labour relations matters when necessary.
• Responsible for filling unfilled scheduled vacancies and doing last minute shift coverage. Reviews schedules in advance to identify upcoming issues. Works with the Coverage Team.
• Schedules and monitors attendance. Responsible for staff timesheet punches and shift adjustments.
• Promotes teamwork and a positive atmosphere.
• Responsible for designing the food production and delivery systems for Food Services. Centralizes food purchasing and distribution to project and program sites.
• Sets operating standards in PHS kitchens ensuring quality control and continuous quality improvement. Recommends adjustments to staffing levels.
• Assesses workflow efficiency of Cook Coordinators, Cooks, and Food Service Workers positions.
• Ensures menus and recipes comply with nutritional guidelines. Ensures expectations for programs that are funded to observe dietary restrictions are met. Enlists the services of a registered dietitian to perform menu reviews.
• Ensures systems and logistics for meal delivery to projects and programs is prioritized and that meals are delivered to projects and programs on-time, each day.
• Ensures Food Safe standards are met. Completes inspections and establishes remedial action plans for problem areas. Ensures staff Food Safe certificates are up-to-date.
• Works closely with Housing and Programs management on issues/feedback related to food quality, and resident satisfaction.
• Liaises with external suppliers and vendors regarding equipment purchases and repairs. Responsible for coordinating the care and maintenance of kitchen equipment.
• Researches, drafts and submits grant proposals. Liaises with community groups, such as the Greater Vancouver Food Bank, about food donation opportunities.
• Responsible for spending within the limits of the Food Services budget. Makes cost-effective purchases of supplies and services. Makes recommendations regarding the Food Services operating budget. Monitors and adjusts expenditures.
• Liaises with external vendors, suppliers and local resources to procure food. Sources wholesale/low cost/local food.
• Works with the Health and Safety Advisor to conduct accident and injury reports in compliance with OH&S and WorkSafe BC regulations.
• Performs various administrative and other duties as required.

QUALIFICATIONS

• Bachelor degree or industry certification in Food and Hospitality or Nutritional Sciences.
• 5-7 years of food service and nutrition management experience.
• Knowledge of budget management.
• Demonstration of superior interpersonal skills with a preference to working as part of a team.
• Proven ability to be highly self-motivated, demonstrate initiative and recommend changes, when required to improve operations.
• Excellent communication and conflict resolution skills.
• Demonstrated leadership, interpersonal, and team-building skills.
• Demonstrated ability to exercise good judgment and promote harmonious respectful working relationships.
• Exceptional attention to detail; advanced analytical and problem-solving skills and ability to find and implement imaginative, cost-effective and practical solutions to food program challenges.
• Non-violent crisis intervention certification.
• WCB Level One First Aid and CPR.
• Valid Food Safe level 2.

 To Apply - Follow the link to the hiring company for further information

Food Services Supervisor-Diet Technician - Vancouver, BC

JOB SUMMARY

Position: Food Services Supervisor-Diet Technician

Company: Providence Health Care
Job Location: Vancouver, BC
Job type: Casual

Job salary: $31.85/hr

WORK PERFORMED

• Supervises designated staff by preparing schedules, scheduling and coordinating work assignments, and evaluation employee performance and determining related training and orientation requirements.
• Visits patients and/or family members during assigned meal rounds to obtain and exchange diet-related information to ensure that the food is consistent with assigned nutritional plan and to ensure food service quality and preferences and any other dietary needs are met; charts food intake, and forwards this information to the Registered Dietitian or designate. Acts as a liaison between Clinical Nutrition and Food Services.
• Conducts nutritional screenings for malnutrition risk using standardized forms and provides information to Registered Dietitian for further evaluation.
• Reviews the patient information as required and liaises with other staff to obtain necessary information. Enters and processes information using nutrition computer system.
• Sets up nourishments and marks menus as per standard diet writing guidelines. Prepares and oversees the inventory of specialty formula.
• Conducts computerized nutritional analysis of menus, recipes and food records.
• Maintains manuals and statistical information for the department. Participates in the department's Quality Assurance Program including participation in audits and inspections and provides input into patient/resident menu revisions.
• Oversees trayline and checks trays for accuracy; oversees the preparation, portioning and/or serving of meals; performs cooking and/or Food Service Worker duties as required.
• Evaluates meals being served to ensure established standards of quality and quantity are maintained.
• Oversees and updates standards and procedures for assigned area.
• Carries out and participates in staff meetings.
• Ensures food, physical safety and sanitation practices and procedures are adhered to and that staff work in compliance with established safe work practices and procedures. Conducts regular sanitation inspections and initiates corrective action as required.
• Ensures equipment is operating and safe; notifies Manager/Coordinator of equipment requiring servicing.
• In consultation with the Manager/Coordinator, plans menus and develops recipes according to nutritional and therapeutic diet needs of the facility.
• Estimates food requirements, orders and receives supplies, and resolves discrepancies with suppliers. Maintains accurate and timely inventories and provides daily reports related to cost control.
• Assists with planning and executing special assignments/projects and any required follow up.
• Monitors expenditures for assigned area; makes recommendations regarding budget for assigned area.
• Oversees the storage of food and related items; establishes and ensures maintenance of food rotations in order to minimize spoilage and waste.
• Maintains records of staff such as names, addresses, phone numbers, availability of work and suitable work areas; calls in relief staff according to pre-determined guidelines; and processes requests such as vacation and leaves of absence by preparing appropriate documents and communicates decisions to employees as assigned. Completes timekeeping records and submits to payroll as assigned
• Performs other related duties as assigned.
  

QUALIFICATIONS

• Graduation from a recognized two-year program in Food Service Supervision plus one year’s recent, related experience or an equivalent combination of education, training, and experience. 
• Food Safe Certificate 1.

 To Apply - Follow the link to the company website for further information 

HACCP Coordinator - Abbotsford, BC

 JOB SUMMARY 

Position: HACCP Coordinator

Company: One Degree Organic Foods

Job Location: Abbotsford, BC

Full/Part Time: Full-time

WORK PERFORMED 

• Develop and implement programs and training plans for HACCP, BRC, FSMA & other quality standards
• Conduct risk analysis and work collaboratively to solve quality issues leading with appropriate actions
• Prepare and execute audit schedule including all necessary actions for successful completion
• Ensure alignment with procedures & policies by updating and monitoring SOP’s, orientation training, and more
• Support new product development and lead daily GMPs walkthroughs in collaboration with key stakeholders

QUALIFICATIONS

• You have a Degree in Food Science or equal/relevant education
• You have 3 or more years working in a similar role
• You are uber-organized with a keen eye for detail and accuracy
• You are a creative and critical thinker with a solution-oriented mind
• You are a multi-tasker who can prioritize to meet deadlines
• You are able to lead, instruct, & communicate company and regulatory standards to employees

To Apply - Follow the link to the company website for more details.