Senior Food & Beverage Manager - Victoria

  

JOB SUMMARY
Position: Senior Food & Beverage Manager
Job Location: The Westin Bear Mountain Golf Resort & Spa Victoria, 1999 Country Club Way, Victoria, BC, Canada
Type: Full-time

Work Performed:

Operations, Budgets and Profitability

• Manages all F&B and Culinary day-to-day operations.
• Achieves budgeted revenues & expenses and maximize profitability related to the food & beverage department.
• Measures, analyzes, and communicates F&B financial performance using a variety of financial and non-financial data including controllable costs, sales revenue, guest satisfaction, and employee engagement data.
• Ensures compliance with business operations, rapidly changing Provincial Health orders and legal regulations.
• Complies with all Food Safe and Serving it Right regulations
• Implements & manages all company programs to ensure compliance with SOP’s.

Business Strategy Development and Execution

• Executes rebranding of the renovated outlets and banquets to better align with changing hotel guest profile and local clientele.
• Stays current with industry trends and monitors strengths and weakness of competition.
• Develops and executes business plans designed to maximize property customer satisfaction, profitability, and market share.
• Experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability.

Sales and Marketing

• Markets the food & beverage outlets, develop and manages the implementation of menus, package deals, promotions, displays, decorations and presentation within corporate guidelines to meet / exceed sales and financial goals and objectives.
• Identifies and champions creative marketing solutions that fit the brand and property needs.
• Oversees the development and implementation of innovative promotional and sales events by seeking out creative ways to improve service and increase business volumes.
• Develops innovative means for capturing new streams of revenue through newly created and renovated facilities such as brewery and meeting & banquet spaces.
• Works with sales and marketing teams to establish and manage strategic plans, goals, and action plans.

Staff Management

• Ensures staff adhere to Standard Brand and Operating Procedures, Safety and emergency protocols, including COVID-19 protocols and Staff Policy Manual.
• Ensures staff have a deep understanding and respect for customer service standards.
• Provides timely, real-time feedback to managers and hourly employees on service and operational standards, including feedback and reinforcement of standards on even the smallest of service and operational details.
• Creates and supports clear lines of responsibility for management team, including coverage and oversight throughout the day.
• Coordinates, attends, and leads department meetings.
• Hires, motivates, develops, and manages workforce performance.
• Ensures high performers are retained.
• Motivates, coaches, and develops staff to ensure the best results.
• Manages performance and non-performance.
• Encourages innovation.
• Delegates effectively.
• Resolves conflict.
• Provides a work environment conducive to achievement and growth.
• Manages resources, and projects.
• Celebrates and rewards success.
• Leads by example.

Qualifications:

Technical Skills

• Familiarity with all aspects of F&B Operations.
• Proven people management skills
• Strategic planning and execution.
• Change management and strong leadership skills during challenging times, example: COVID-19, major renovations.
• General IT skills including working knowledge of MS Office suite.
• F&B POS and Marriott hotel systems: Oracle Micros Galaxy Lightspeed and CI/TY

Experience/Education/Training

• A minimum of 5 years’ F&B management experience as a F&B Manager in a convention, major chain restaurant or full-service hotel F&B operations.
• 2-4 year degree/diploma from an accredited university in Hotel and Restaurant Management, Food service or related professional area.
• Previous experience successfully improving business performance and results.

To Apply - Follow the link to the company website for further information.

Food Service Supervisor - Langley

   

JOB SUMMARY
Position: Food Service Supervisor 
Company: Sodexo
Job Location: Langley, BC
Rate:$16 - $17 an hour
Type: Full-time, Permanent

Work Performed:

• Serving customers with specialty beverages and light foods
• Food Prep
• Cashiering & cash handling
• Customer service
• General cleaning
• Monthly Inventory
• Opening/Closing the store

You will be asked to guide staff in a productive and efficient manner by ensuring service delivery and event planning standards are met. Ensure that employees comply with all company and local government rules, policies and regulations regarding health safety, food safety and fire and hazard safety. You will also have to carefully prepare and review all equipment for daily activities, maintain proper inventory, assist with inventory management and any other related duties that may be requested.

To Apply - Please visit the hiring company website 

SAVE THE DATE - Nutrition and Oral Health Webinar

 

To Register, CLICK HERE

Webinar: Nutrition and Oral Health
Date: Friday, November 5, 2021
Time: 12:00 - 13:00 ET

Learning Objectives:

• Explain the link between fermentable carbohydrate consumption and the development of dental caries and periodontal disease
• Describe appropriate diet modifications to reduce the risk of developing dental caries
• Discuss the between oral health and systemic health
• Become familiar with results from a recent scoping review of research on ‘real-world’ nutrition care practices to optimize oral health
• Be able to discuss some current research regarding nutrition and dental caries being conducted in Canada  

Speakers:

1. Heather Doucette, Dip DH, BSc, MEd - Associate Professor, School of Dental Hygiene, Dalhousie University
2. Jessica Lieffers, PhD, RD - Assistant Professor, College of Pharmacy and Nutrition, University of Saskatchewan

Food Services Supervisor - Vancouver

  

JOB SUMMARY

Position: Food Services Supervisor
Job Location: Vancouver, BC
Company: Tim Hortons
Type: Full-time
Rate: $15.75 an hour

Work Performed:

People Management

• Supervises, directs and coordinates restaurant team members throughout their shift
• Schedules staff and assigns duties and provides ongoing, specific direction to team members
• Leads by example and demonstrates the importance of treating every team member and guest with respect
• Assists the Restaurant Manager in recruitment and retention strategies
• Reacts immediately to issues requiring attention during the shift
• Provides on-going and consistent training that positively impacts the overall operations
• Trains staff in job duties, sanitation and safety procedures
• Trains, orientates and monitors new team members, using PTS and feedback binder
• Reports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)
• Ensures that work schedules are met and establish methods to meet work schedules
• Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership
• Encourages an exciting and fun work environment while motivating team members to meet goals

Hospitality Management

• Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviours with team members
• Responds to guest in a friendly manner while maintaining an appropriate sense of urgency
• Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
• Assists in the running of company-wide incentive programs
• Promotes a respectful team environment
• Leads team throughout shift with a positive attitude
• Acts as role model for exceptional guest service
• Effectively communicates with the management team
• Shares ideas, looks for opportunities to grow the business and empower your team to make it right

Operations Management

• Displays knowledge of and works in compliance with applicable legislation
• Complies with and enforces all Tim Hortons operating standards
• Ensures that all product and packaging is properly merchandised and stocked
• Responsible for shift cash procedures
• Maintains operational efficiency through use of positioning charts
• Supervises team members to ensure primary and secondary duties are completed
• Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
• Keeps current on all new information on Portal or available through Townhall meetings
• Maintains records of stock, sales and wastage
• Prepares food order summaries and orders ingredients and supplies
• Assists the Restaurant Manager in driving sales and transactions during their shift
• Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)
• Escalates to management any issues and or problems

Qualification:

• Previous supervisory experience (minimum 1 year) in fast food services industry
• Schedules staff and assigns duties and provides ongoing, specific direction to team members
• Leads by example and demonstrates the importance of treating every team member and guest with respect
• Provides on-going and consistent training that positively impacts the overall operations
• Reacts immediately to issues requiring attention during the shift
• Reports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)
• Encourages an exciting and fun work environment while motivating team members to meet goals
• Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

To Apply - Follow the link to the hiring company website for more details. 

Food Services Supervisor - Burnaby

JOB SUMMARY
Position: Food Services Supervisor
Job Location: BCIT Campus Cafe, Burnaby BC 
Hours: 11am-7:30pm
Wage: $17.00/hr

Work Performed:

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Qualification:

• At least one year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of foodservice catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

To Apply - Follow the link to the company website for more details. 

Food Service Supervisor - Chilliwack

  

JOB SUMMARY
Position: Food Service Supervisor 
Company: Sodexo
Job Location: Chilliwack, BC
Rate: $20-22/hr
Type: Full-time, Permanent

Work Performed:

• Assist dietitians to plan and supervise the food service operation
• Plan menus and diet under direction of dietitians
• Assist in supervising personnel who prepare and serve food
• Assist dietitians with research in food, nutrition and food service systems
• Lead and direct a team through their daily activities within a unionized environment
• Foster a strong safety culture within the team and grow a strong engaged team

Qualification:

•  CSNM Certification or in process of obtaining certification; Or, RD certification or in process of obtaining certification
• Excellent documentation skills
• Working with CBORD is an asset
• Excellent communication
• Computer use, various MS Office products
• Experience in a hospital setting is preferred
• Strong safety background (Food and Physical safety)
• Excellent interpersonal skills
• Personal and professional integrity
• Ability to anticipate and solve problems

To Apply - Please visit the hiring company website 

Assistant Food and Beverage Manager - Vancouver

 

JOB SUMMARY

Position: Assistant Food and Beverage Manager
Company: JW Marriott Parq Vancouver
Job Location: 39 Smithe Street, Vancouver, BC, Canada
Type: Full-time

Work Performed:

Assists with supervising Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and procedures. . Assists in the ordering of F&B supplies, cleaning supplies, and uniforms. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed.

Assisting in Managing Day-to-Day Operations

• Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.

• Assists with uupervising daily F&B/culinary shift operations and monitors compliance with all F&B policies, standards and procedures.

• Supports and supervises an effective monthly self inspection program.

• Operates all department equipment as necessary and reports malfunctions.

• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Maintains the operating budget, and verifies that standards and legal obligations are followed.

• Celebrates and fosters decisions that result in successes as well as failures.

• Communicates areas that need attention to staff and follows up to verify understanding.

• Coordinates cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements.

• Follows property specific second effort and recovery plan.

• Stays readily available/approachable for all team members.

• Demonstrates knowledge of the brand specific service culture.

Providing Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.

• Takes proactive approaches when dealing with guest concerns.

• Sets a positive example for guest relations.

• Stays readily available/approachable for all guests.

• Reviews comment cards and guest satisfaction results with employees.

• Responds in a timely manner to customer service department request.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Performs hourly job function if necessary.

• Extends professionalism and courtesy to team members at all times.

• Comprehends budgets, operating statements and payroll progress report.

• Performs other duties, as assigned, to meet business needs.

Qualifications:

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

To Apply - Follow the link to the company website for further information.

Support Services Manager - Salmon Arm

JOB SUMMARY 
Business Title: Support Services Manager
Company: AgeCare Mount Ida Mews

Working Site: Salmon Arm, BC

Full/Part Time: Full-time, Permanent
Salary: $47,412 a year

WORK PERFORMED 

• Responsible for the full operation of food services, housekeeping and resident laundry and janitorial services
• Promotes Food and Housekeeping Services and any other revenue generating activities to Independent suite when applicable
• Organizes/ delegates all Human Resources functions, including recruiting, training, coaching, scheduling, payroll, and employee performance management in collaboration with AgeCare HR Partner
• Observes and corrects any unsafe activities that may cause harm or inury to a resident

QUALIFICATIONS:

• Secondary Education preferably in related Industry or business setting
• CSNM - Canadian Society of Nutritional Management completion or having the number
• Advanced Food Safety Certification
• Solid understanding of basic bookkeeping and/ or budget- responsibility

To Apply - Follow the link to the company website for more details. 

Manager, Operations and Strategic Initiatives - Victoria

JOB SUMMARY

Position: Manager, Operations and Strategic Initiatives
Company: Island Health
Job Location: Victoria, BC
Rate: $39.91 - $57.37 an hour

Work Performed:

Reporting to the Director, Food Services, the Manager, Operations and Strategic Initiatives, is responsible for Food Service operations at assigned sites and for leading priority portfolio initiatives. Working collaboratively with Island Health programs, consultants, and stakeholders, the Manager leads planning activities and works with teams to identify, plan and implement changes and evaluate improvement initiatives.

QUALIFICATIONS:

Education, Training And Experience

A level of education, training and experience equivalent to a Bachelor's degree in Food Service Administration or other related area and seven (7) years' recent related experience. Certification in a recognized Food Services Management program or eligible for membership in Canada Society of Nutrition Managers (CSNM). Completion of relevant health care administration courses an asset. A valid driver's license is a prerequisite for the position. Experience with Project management an asset.

Skills And Abilities

• Demonstrated leadership ability and highly developed interpersonal and written/oral communication skills.
• Demonstrated commitment to client focused services and teamwork.
• Ability to integrate administrative, professional and operational aspects of the department throughout the Island Health in an effective and efficient manner.
• Knowledge of project management and change management principles and methodologies Demonstrated project management success and the successful completion of one large strategic project within the last three years.
• Proven ability to write, analyse and edit project plans/charters, proposals, risk management plans, communication plans, progress reports, Service Level Agreements, MOU's for accuracy and consistency
• Ability to develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis.
• Physical ability to perform the duties of the role.

To Apply - Follow the link to the company website for further information.

Hospital Food Service Supervisor - Sechelt

JOB SUMMARY
Position: Hospital Food Service Supervisor
Company: Sodexo
Job Location: 5544 Sunshine Coast Highway, Sechelt, British Columbia V0N 3A0
Rate: $19 - $25 an hour
Job Type: Full-time

Work Performed:

• Responsible for co-coordinating food production, meal preparation and ensuring all staff maintains the standards for quality and service at all times
• Provides work direction, supervision and on-going training to all assigned staff in a manner which establishes and maintains high staff morale
• Assists in scheduling, payroll and performance management as assigned
• Promotes and maintains excellent customer relations and effective on-going communication with all levels of staff
• Places orders, maintains accurate and timely inventories and provides daily reports related to cost control
• Assist with planning and executing special assignments and any required follow-up
• Supports the Safety Program and reports all injuries and hazardous conditions immediately
• Other tasks, duties and assignments as directed by the Manager

Qualification:

• English proficiency, verbal and written communication skills
• Excellent interpersonal skills
• Demonstrated knowledge and skills in food safety and physical safety
• Professional and personal integrity
• Demonstrated problem-solving skills
• Computer skills (Microsoft)
• Willing to submit current vaccinations
• Food Safe Level 1 required and Level 2 Certification an asset
• Willing to submit to criminal record check with Ministry of Justice
• Healthcare food service, including CBORD or Computrition experience an asset
• Experience with unions an asset.
• Diploma in Food and Nutrition Management or Degree in Dietetics an asset
• Eligibility for membership in CSNM or active membership is an asset

To Apply - Follow the link to the hiring company for further information

Assistant Food & Beverage Manager - Victoria

 

JOB SUMMARY
Position: Assistant Food & Beverage Manager
Company: The Union Club of British Columbia
Job Type: Full-time, Permanent

Work Performed:

This position works in collaboration with the Food & Beverage Manager to assist with daily operations in Food & Beverage outlets and banquet events. This position is a management presence on the floor and is responsible for the daily performance of the team. The Assistant Food & Beverage Manager helps set the service level standard and assists with leading the Food & Beverage team including banquets by providing positive examples and direction.

Qualifications

• 2 years of supervisory or management experience in a full-service, fast-paced restaurant or banquet facility.
• Willingness and ability to work flexible hours
• Serving It Right and Food Safe certification
• Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

To Apply - Follow the link to the company website for further information

SAVE THE DATE - 2021 PSNM AGM

Meeting: 2021 PSNM AGM
Date: November 04, 2021
Time: 0930 to 1300

• Registration:

If you are a PSNM member, please check your inbox from the Pacific Society of Nutrition Management (bcrep@csnm.ca) for the invitation. 

Link to attend and join will be emailed approximately 1 week prior to meeting for members.

• CE points earned: 3 points

• Guest Speakers: 

10:30 am – 11:30 am Colette Bryan from IPS 
11:30 am – 12:30 pm Adrian Soon from All In Vending 
12:30 pm –  1:00 pm  Closing remarks & Networking 

Food Services Manager - Langley

   

JOB SUMMARY
Position: Food Services Manager
Company: Chartwell Retirement Residence
Job Location: Langley, BC
Type: Full-time, Temporary, Contract

Work Performed:

• Prepares or monitors the preparation of service daily and special event menu plans to ensure individual dietary needs are met;
• Develops and maintains effective relationships with residents and their families in order to determine individual needs, resolve issues or concerns, and evaluate resident satisfaction;
• Ensures that the meals and services provided meet or exceed residents’ and Chartwell’s expectations;
• Provides residents with a safe and comfortable environment;
• Leads and manages food services staff to achieve department goals;
• Participates as a member of the work team and provides support to the other members of the team;
• Recruits and organizes staff orientation and in-service training programs;
• Schedules and assigns work, monitors and evaluates staff performance;
• Forecasts, monitors and approves expenditures from the food services budget;
• Maximizes purchasing power while maintaining or exceeding residence quality and service standards and provincial and legal requirements;
• Develops and implements inventory control systems to maximize saving and minimize waste;
• Liaises with municipal and provincial agencies concerning health and safety issues;
• Voluntarily participates as a member of professional associations such as Canadian Culinary Federation, Canadian Food Service Supervisors Association;
• Chairs the Food Committee or Food Advisory Committee;
• Consults with the Dietitian/Director of Food and Beverage as required, to determine appropriate dietary needs for menu planning purposes;
• Ensures compliance to food safety, sanitation and overall workplace safety standards;
• Performs other relate duties as required.

Qualifications:

• Minimum of two years supervisory experience in a volume food preparation environment in a retirement/LTC residence, the healthcare or hospitality industry;
• Successful and minimum completion of a post-secondary diploma in Food and Beverage Management from a recognized institution;
• Current qualification as a chef and in possession of a Food Service Supervisors certificate;
• Minimum of one year experience in front of house and customer service;
• Prior labour relations experience preferred;
• Excellent communication skills (both written and verbal);
• Effective interpersonal and conflict resolution skills;
• Good organizational and time management skills with the ability to multi-task;
• Customer service oriented;
• Must have working knowledge of special diets.

To Apply - Follow the link to the company website for further information.